Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale —

unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500,

brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By

taking advantage of all structured and unstructured data — securing and protecting private information more effectively —

Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

WHAT IS THE ROLE

Elastic’s Professional Services team works across every technology and system to deliver solutions for our customers. The Delivery

Manager plays a key role in the project delivery of Elastic services and helps ensure our growing customer base receives

high-quality, successful implementations.

This position will work with the services team to service our global customers on billable projects. Our customers include Fortune

100 companies, startups, government entities, and nonprofits solving some of the world's most exciting search, observability, and

cybersecurity challenges.

The Delivery Manager will be a customer-facing role responsible for leading project delivery in the region, supporting revenue

goals, facilitating communications, meetings, and reporting. Success in this role will be measured by customer satisfaction and

project delivery outcomes.

WHAT YOU WILL BE DOING

Complete Elastic training and become proficient in our Outcome Based Delivery Methodology and practices
Support engagement execution from start to finish: identifying and mitigating risk, providing status reporting, and managing

operational tasks

Collaborate with Services sellers, architects, consultants, third-party partners, and customers
Contribute to delivery methodology improvements and share lessons learned to enhance our services practice
Partner with Customer Success and Account Executives to support account renewals and add-on opportunities
Manage a portfolio of multiple engagements, varying in size, through strong prioritization and time management
Travel 20-40% of the time

WHAT YOU BRING

5–8 years of consulting or professional services delivery experience
Experience managing customer engagements from start to finish, including planning, execution, and reporting
Strong project management skills and ability to prioritize multiple tasks
Change management and problem-solving experience
Collaborative mindset and ability to work effectively in a matrixed environment
Familiarity with Professional Services Automation (PSA) tools
Bachelor’s degree in IT, computer science, or equivalent experience
PMP, Scrum Master, or Agile certifications preferred
Ability to work in a fast-paced, dynamic environment
Leadership skills:

* Passion: Committed to customer success and quality delivery
Learning Mindset: Approaches challenges with curiosity and openness
Team Player: Collaborative, supportive, and enjoyable to work with
Adaptable: Comfortable with change and uncertainty
Trust: Upholds company values and builds trust with customers and peers
Results-Oriented: Moves projects forward and drives business value

Compensation for this role is in the form of base salary. This role does not have a variable compensation component.

The typical starting salary range for new hires in this role is listed below. In select locations (including Seattle WA, Los

Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below.

These ranges represent the lowest to highest salary we reasonably and in good faith believe we would pay for this role at the time

of this posting. We may ultimately pay more or less than the posted range, and the ranges may be modified in the future.

An employee's position within the salary range will be based on several factors including, but not limited to, relevant education,

qualifications, certifications, experience, skills, geographic location, performance, and business or organizational needs.

Elastic believes that employees should have the opportunity to share in the value that we create together for our shareholders.

Therefore, in addition to cash compensation, this role is currently eligible to participate in Elastic's stock program. Our total

rewards package also includes a company-matched 401k with dollar-for-dollar matching up to 6% of eligible earnings, along with a

range of other benefits offered with a holistic emphasis on employee well-being.

The typical starting salary range for this role is:

$94,300—$149,200 USD

The typical starting salary range for this role in the select locations listed above is:

$113,300—$179,200 USD

ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one,

Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if

you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of

our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to

creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will

receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation,

gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other

basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To

request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We

will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay

Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and

licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions:

Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of

Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in

or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment

in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

Please see here for our Privacy Statement.

Roll

Delivery Manager

Kategori

Consulting - AMER

Plats

Brazil

Publicerad

14 juli

Sista ansökningsdag

16 augusti

Källa

Arbetsgivarens hemsida

Taggar för det här jobbet

Consulting - AMER

Liknande jobb

Principal Search Consulting Architect

Elastic•Brazil

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI. WHAT IS THE ROLE As a Principal Search Architect, you will serve as the elite technical authority and visionary leader helping our largest enterprise customers unlock the full potential of Elasticsearch. Acting as a strategic, trusted advisor to CTOs and Enterprise Architecture teams, you will design, govern, and scale massive, complex Elasticsearch cluster topologies that transform application search performance, data retrieval infrastructure, and AI-powered semantic search capabilities. You will bridge the gap between business strategy and cutting-edge distributed systems engineering, collaborating directly with Elastic’s global Professional Services leadership, Core Engineering, Product Management, and Sales executives. In this high-impact role, you will shape the future of enterprise deployments by driving regional architectural standards, leading critical cluster migrations, and mentoring both Fortune 500 engineering teams and internal Elastic technical staff. WHAT YOU WILL BE DOING * Elasticsearch Core Architecture: Translate highly complex business requirements into resilient, next-generation enterprise retrieval architectures built natively on distributed Elasticsearch environments. * Cluster Governance & Design: Lead the overarching technical strategy and design authority for high-stakes customer engagements—from initial node blueprinting and capacity planning to custom mappings, shard strategy, Index Lifecycle Management (ILM), and cross-cluster replication (CCR/CCS). * Advanced Vector Search & AI Engineering: Design and operationalize cutting-edge semantic search architectures utilizing Elasticsearch’s native vector database capabilities, including kNN, Approximate Nearest Neighbor (ANN), ELSER (Elastic Learned Sparse Encoder), hybrid retrieval, and Retrieval-Augmented Generation (RAG) pipelines. * Performance Tuning & Optimization: Profile, benchmark, and tune distributed search and indexing performance for ultra-high-QPS environments with aggressive sub-second SLAs, optimizing Apache Lucene segment merging, caching layers, and heap/garbage collection configurations. * High-Throughput Indexing: Architect robust distributed ingestion strategies handling petabyte-scale throughput, optimizing cluster state performance, thread pools, and bulk indexing requests for maximum efficiency. * Cross-Functional Influence: Collaborate cross-functionally with Elastic Product Management and Core Engineering to influence the Elasticsearch codebase roadmap, surface edge-case bugs, and drive feature enhancement requests based on enterprise field realities. * Community & IP Development: Capture, formalize, and publish global best practices, reference architectures, and reusable solution patterns across the broader Elasticsearch and open-source engineering communities. * Culture of Excellence: Drive internal enablement initiatives, mentor senior engineers, and cultivate a culture of continuous technical excellence and deep mastery of Elasticsearch internals. WHAT YOU BRING * 8+ years as a Principal Architect, Lead Engineer, or Senior Systems Consultant with recognized, deep technical expertise specifically focused on Elasticsearch at a massive scale. * Elasticsearch Internals Mastery: Comprehensive understanding of distributed systems theory as it applies to Elasticsearch, including consensus protocols, internal node roles (master, data, ingest, machine learning), Apache Lucene indexing mechanics, and cluster state management. * AI-Powered Search Expertise: Proven track record of deploying production-grade semantic search solutions using Elasticsearch’s native ML nodes, dense/sparse vector fields, and integrations with modern NLP frameworks and LLM orchestration tools. * Cloud-Native Infrastructure: Advanced knowledge of orchestrating massive Elasticsearch workloads across cloud platforms (AWS, Azure, GCP) using cloud-native patterns, Docker, and Terraform. * Polyglot Coding: Strong proficiency in multiple programming languages (e.g., Java, Python, Go) with extensive experience utilizing official Elasticsearch client libraries and building custom plugins. * Elite Communication: Exceptional presentation and storytelling skills, with verified experience commanding a room of executive stakeholders to align technical Elasticsearch roadmaps with core business strategy. * Education: Bachelor’s, Master’s, or PhD in Computer Science, Engineering, or a related quantitative field, or equivalent deep industry experience. * Global Mindset: Comfortable working effectively across highly distributed, global teams and traveling to client sites as required for strategic architectural engagements. ADDITIONAL INFORMATION - WE TAKE CARE OF OUR PEOPLE As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do. We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do. * Competitive pay based on the work you do here and not your previous salary * Health coverage for you and your family in many locations * Ability to craft your calendar with flexible locations and schedules for many roles * Generous number of vacation days each year * Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service * Up to 40 hours each year to use toward volunteer projects you love * Embracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation. We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission. Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster) Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic. Please see here for our Privacy Statement.

Sista ansökan: 16 aug.Publicerad: 24 juni

Consulting - AMER

Delivery Manager

Theodo•London

Theodo is an engineering & design consultancy with offices in Paris, London, New York, Casablanca and Cape Town. We build high-quality digital products for clients across industries, and we are increasingly working with enterprise organisations on complex, high-impact tech modernisation programmes - including AI-powered code modernisation. We run lean internally: we care about process, continuous improvement, and doing things properly. Our founders have written books on the best practice for using lean to scale agile in large organisations. The Opportunity We're hiring a Senior Delivery Manager to take ownership of complex client projects and programmes end-to-end. You'll be the person clients trust to tell them hard truths, protect scope, and deliver - while the client principal focuses on account growth. This is a high-impact role at the heart of how we deliver, and a key part of how we're evolving our delivery model as we scale. The role Negotiate and manage product scope to deliver maximum value on fixed-price and time/materials engagements Act as a trusted advisor to clients, guiding product owner decisions on trade-offs and priorities Manage the flow of requirements from client to team, maintaining a healthy backlog and driving visual management practices Own the delivery plan; producing, maintaining, and communicating it throughout the engagement Run agile ceremonies and solve day-to-day delivery problems before they escalate Monitor effort, forecast accurately, and ensure delivery operates within contract terms Build long-term client relationships, providing strategic recommendations to senior stakeholders and owning RAID management Mentor junior delivery managers and contribute to continuous improvement initiatives across the business What We're Looking For You're a seasoned delivery professional who knows when to push back and when to flex. You build trust quickly with senior stakeholders by proactively communicating on the delivery plan, relating it back to business needs and providing sound judgement. You spot the risks, challenge broken processes, and leave projects in better shape than you found them. Trusted by clients at C-suite and senior stakeholder level - able to have difficult conversations and maintain the relationship Trusted by on the ground delivery teams - able to have detailed conversations about technology and product with the experts on your team Preventative rather than reactive - you identify risk early and act before it becomes a problem Rigorous about delivery metrics and able to use them to justify commercial decisions Genuinely interested in lean delivery principles and willing to keep learning Humble and coachable - you take feedback and bring that same openness to your team A multiplier: you improve delivery maturity on every project you touch, and bring things back to the wider team Required Skills & Experience Around 2-4 years of delivery management experience on complex digital or technology projects Proven track record managing both fixed-price and time/materials engagements Experience managing senior client stakeholders and steering committees Demonstrable examples of scope negotiation and risk management on large or high-stakes projects Experience running agile ceremonies and holding teams to a high standard of delivery Comfortable using delivery data to drive commercial decision What We Offer 25 Days annual leave Learning and Development support throughout your career at Theodo Private Health Insurance via Vitality 3 week work from anywhere policy Equipment budget for your tech set up Company pension Monthly Socials A Slack network of 700+ “Theodoers” across our extended ecosystem — ask questions, share patterns, or troubleshoot obscure challenges with some of the sharpest minds out there A hybrid working model, with offices based in London

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Delivery Management