
IDnow · Berlin
IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowe...
IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful
asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security,
adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention
solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently
and securely operate while leveraging digital identity to drive growth, security and scalability.
The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors,
including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets
including financial services, telecommunications, travel & mobility, gaming, and other industries.
This position is based in Munich or in Berlin, Germany.
As an Migration Manager, you are the single thread running through every customer migration: from the very first conversation to
post go-live stabilisation, you are the customer's named point of contact and the internal orchestrator.
This role goes well beyond a standard onboarding profile. You drive the full migration cycle, coordinate Solution Engineers and
the Onboarding team, and deliver onboarding directly on standard accounts.
Your mission: own the end-to-end migration of IDnow customers onto the TrustPlatform — managing customer relationships, internal
teams, and risks — with rigour and autonomy.
constraints
Technical Account Manager, Onboarding Project Manager, or equivalent
being a developer
content/course consumption incl. certification.
outside of work.
possibilities.
IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and
inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not
limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or
sexual orientation.
IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability. The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries. This position is based in Rennes or Paris, France. As an Migration Manager, you are the single thread running through every customer migration: from the very first conversation to post go-live stabilisation, you are the customer's named point of contact and the internal orchestrator. This role goes well beyond a standard onboarding profile. You drive the full migration cycle, coordinate Solution Engineers and the Onboarding team, and deliver onboarding directly on standard accounts. Your mission: own the end-to-end migration of IDnow customers onto the TrustPlatform — managing customer relationships, internal teams, and risks — with rigour and autonomy. KEY RESPONSIBILITIES * Own each migration end-to-end: project plan, milestones, risk management, weekly status reporting * Act as the single named contact for the customer, from kick-off through to CSM handover * Coordinate internal teams (Solution Engineers, Onboarding) on complex migrations: multi-product, multi-country, regulatory constraints * Deliver onboarding autonomously on standard accounts: integration guidance, testing, go-live validation, hypercare * Anticipate and escalate blockers before they impact the customer or the timeline * Build migration playbooks to continuously improve our processes PREFERRED EXPERIENCE * 3 to 5+ years of experience in a Post-Sales role in a B2B SaaS environment: Customer Success Manager, Implementation Manager, Technical Account Manager, Onboarding Project Manager, or equivalent * Proven track record managing complex migration or implementation projects involving multiple internal teams * Comfortable working with clients in regulated industries: Banking, FinTech, Insurance, Telco * Sufficient technical understanding to read an architecture, challenge a solution design, and spot integration risks — without being a developer * Transversal leadership: ability to mobilise teams without hierarchical authority * French — fluent, required · English — professional level, required NICE TO HAVE * Exposure to digital identity, KYC/AML, or eIDAS * Familiarity with REST API integration environments PERKS & BENEFITS * Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions. * We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification. * We make your remote work comfy: we provide support on equipment and offer flexible working hours. * We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work. * May your family require your attention or other reasons apply: use the benefit of our paid special leave days. * Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities. * In addition to the perks & benefits above, we offer specific benefits that differ between our locations. IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.
REMOTE | FULL-TIME Born in the Basque Country and built for the world, ZenRows is one of the fastest-growing data infrastructure startups in Europe. We work 100% remotely and hire the best people regardless of where they are. Founded in 2021, we started as a scraping API for developers. In 2026, we are evolving into something bigger: the data collection infrastructure layer for the AI era. Thousands of companies across e-commerce, finance, real estate, and AI rely on ZenRows to power their data pipelines. Now, we're building for the next generation of users: workflow builders, AI engineers, and business teams who don't write code but need data to flow reliably through their systems. We're looking for a Head of Organic Growth to own how ZenRows is discovered, understood, and trusted across LLMs, developer communities, integration ecosystems, and the open web. THE ROLE The way developers and technical teams discover tools has fundamentally changed. Google search is no longer the only, or even the primary surface. Developers ask ChatGPT. Business users ask Gemini. AI engineers search Perplexity. Workflows are built inside Clay, n8n, and Make, where discovery happens through directories, templates, and community recommendations. Your job is to make ZenRows the trusted, cited, recommended answer across all of these surfaces, not just in Google's top 10. You'll work closely with Product, Sales, and the GTM Engineer to ensure content is a genuine growth engine, not a support function. WHAT YOU'LL OWN 🔍 AEO, GEO & DISCOVERABILITY STRATEGY This is the core of the role. * Own ZenRows' Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) strategy: ensuring we are the cited, recommended answer when developers and AI engineers ask about web scraping, data collection, workflow automation, and data pipelines * Understand how LLMs (ChatGPT, Gemini, Claude, Perplexity) surface and prioritize content, and build a strategy around it * Develop structured, citation-friendly content formats: comparison pages, definitional guides, integration explainers, and technical FAQs that earn LLM citations * Own competitive intelligence: track how competitors are being cited, recommended, and positioned in AI search 📊 SEO STRATEGY & CONTENT OPERATIONS * Own ZenRows' organic search strategy end-to-end: keyword research, topic prioritization, content gap analysis, and competitive benchmarking, with a clear view of where SEO still drives meaningful pipeline and where it doesn't * Lead content operations: manage the editorial calendar, maintain publishing velocity, and ensure quality standards across in-house writers, freelancers, and external agencies * Manage, and develop a team of technical writers and editors, setting clear briefs, review processes, and feedback loops that raise the floor on content quality without creating bottlenecks * Own the relationship with external content agencies: briefing, quality control, performance review, and deciding what stays in-house versus what gets outsourced * Develop and maintain off-page SEO strategy: link acquisition, guest publishing, and building the kind of third-party authority signals that reinforce ZenRows' position in both traditional search and LLM training corpora * Work closely with Engineering on technical SEO: site architecture, crawlability, Core Web Vitals, structured data markup, and indexing health, you won't do this alone, but you'll own the roadmap and hold the team accountable * Maintain a content performance framework: define and track the metrics that matter (organic traffic, keyword rankings, assisted conversions, LLM citation frequency) and use them to make prioritization decisions, not just report on them * Continuously audit the existing content library for decay, cannibalization, and coverage gaps, and make the hard calls about what gets updated, consolidated, or cut 🧑💻 Developer Education & Docs-as-Marketing * Turn ZenRows' documentation into a top-of-funnel acquisition channel. Think Stripe's docs: content that ranks, educates, and converts, not marketing fluff disguised as technical writing * Build actionable, developer-focused resources: integration tutorials, use-case walkthroughs, SDK examples, and migration guides * Create content specifically for the AI/LLM data pipeline audience: tutorials on using ZenRows for RAG pipelines, AI agents, training data collection, MCP server integrations, and agentic workflows * Collaborate with Engineering and Product to ensure documentation is accurate and genuinely useful * Partner with DevRel to amplify technical content across developer communities 🔗 Ecosystem & Integration Content This is new territory for ZenRows, and one of the highest-leverage content surfaces in 2026. * Build and maintain a library of integration content: how ZenRows works inside Clay, n8n, Make, Zapier, LangChain, LlamaIndex, and other workflow and AI platforms * Create content that earns ZenRows a presence in integration marketplaces and community directories, not just Google * Partner with the Partnerships Manager on co-marketing content: joint guides, partner-specific tutorials, template libraries * Develop content that serves workflow builders and automation teams: non-developer technical users building workflows and automation without writing code 📈 PLG Content & Activation * Build a content-led activation flywheel: blog post attracts developer → documentation helps them succeed → integration guide shows them what's possible → usage converts to paid * Partner with Product and Growth on in-app content, onboarding flows, and activation-focused tutorials * Own the content layer of the trial-to-paid conversion journey 🤝 SALES ENABLEMENT & ENTERPRISE CONTENT * Support Sales with high-impact materials: competitive battle cards, use-case one-pagers, ROI narratives, and case studies * Develop positioning content for workflow builders and automation teams, as well as business users who interact with data through AI tools and LLM interfaces * Build and maintain a lean, current library of sales enablement assets, prioritize quality and relevance over volume 👥 TEAM LEADERSHIP * Lead, mentor, and develop the existing content team * Define and maintain editorial standards and brand voice across all content types * Build a culture of experimentation and outcome orientation, not content volume * Scale through leverage: AI-assisted workflows, freelance network, and smart prioritization THE PERSON We're looking for someone who thinks in distribution systems, not publishing calendars. REQUIRED * 5+ years in content, growth, or developer marketing, ideally at a B2B SaaS, API, or developer infrastructure company * Deep understanding of AEO and GEO: you know how LLMs source and surface answers, and you've thought about what it means for content strategy * Technical fluency in developer tools, APIs, or adjacent infrastructure. You don't need to be an engineer, but you need to be able to write or edit a Python snippet, understand what a headless browser does, and explain a web scraping use case to a non-technical audience * Proven experience building content for both self-serve/PLG and integration-led or enterprise motions * Strong editorial judgment, you can tell the difference between content that educates and content that fills a calendar * Experience building and maintaining integration or ecosystem content: tutorials, partner guides, marketplace presence * Comfortable operating in a fast-moving, autonomous environment without heavy process * Fluent in English (we are an English-first organization) STRONG ADVANTAGE * Experience with workflow automation platforms (Clay, n8n, Make, Zapier) from a content or product perspective * Familiarity with the LLM/AI agent ecosystem: LangChain, LlamaIndex, CrewAI, RAG architectures * Experience evolving or rebuilding a content function through a GTM pivot, not just building from scratch * Track record of content that drove ecosystem or community-led growth, not only organic search traffic * Experience using AI-assisted tools to automate content operations at scale (n8n, Claude Code, or similar) THIS ROLE IS NOT FOR EVERYONE * We are a small, efficient team of ~20 competing against companies 10x our size. Ownership is real, there is nowhere to hide * We are fully remote, which means documentation and async communication are essential * Feedback is constant and candid. Strong opinions are welcomed and debated * We are scaling fast. Processes evolve. Priorities shift. If you need rigid structure, you may struggle * We just made a significant strategic pivot. Some things that worked before won't work the same way. You'll need to be comfortable with that ambiguity WHY YOU'LL LOVE WORKING HERE * You will own the entire content function at a critical inflection point, the work you do in 2026 will shape the company's market position for years * Genuine autonomy. You will be trusted, not micromanaged * Direct access to leadership, our CEO is accessible and values world-class talent * 100% remote, forever * A horizontal culture where contributing beyond your job description is expected and celebrated * You'll be working at the intersection of developer tools, workflow automation, and the AI agent ecosystem, one of the most interesting spaces in tech right now WHAT REWARDS AND BENEFITS WOULD I GET? * 100% remote work: true location freedom * The salary you are worth: we focus on value, not previous compensation * The equipment you want: choose the tools you need * Generous Learning & Development budget: courses, materials, growth support * BitWarden Account for secure password management * Annual Kick-Off: yearly team event in a new location * Barcelona Meetups throughout the year * Deel Benefits: discounts on services, subscriptions, travel, and more * Access to world-class colleagues reinventing an industry OUR VALUES Ownership, Dedication, Impact, Transparency, and Agility run through everything we do. We're a sociable company and don't let a remote model stop us from feeling connected. The atmosphere is friendly, supportive, and driven by a constant desire to improve. DIVERSITY, EQUITY & INCLUSION At ZenRows, we are committed to diversity, equity, and inclusion and recognize we can always do more. Every job description is reviewed through a gender bias decoder to ensure inclusivity. We aim to nurture a welcoming and safe environment for everyone. PRIVACY AND YOUR DATA At ZenRows, we prioritize the privacy and security of data entrusted to us. We comply with all applicable data protection regulations and industry best practices. Any job offer will be subject to successfully passing background checks.
ABOUT ANTHROPIC Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. DIRECTOR, GLOBAL ORDER-TO-CASH TRANSFORMATION San Francisco, CA | New York City, NY | Seattle, WA ABOUT ANTHROPIC Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. ABOUT THE ROLE We're looking for an operational leader to partner with engineering, finance and accounting operational leaders to transform Anthropic's global order-to-cash (O2C) function. Our business is scaling faster than the processes and systems that support it, across direct enterprise contracts, consumption-based commercial models, and third-party cloud marketplaces. This role is a key partner with the end-to-end redesign: how orders are structured and provisioned, how transactions flow through our systems, how revenue is billed and recognized, and how all of it stays controlled and auditable as volume compounds. This is a builder's role with a broad remit. You'll help set the multi-year Global O2C roadmap and then manage the critical aspects such as designing front-to-back processes, standing up automation and AI-driven tooling where manual work doesn't scale. Facilitating programs that cut across Finance, Go-to-Market, Legal, Accounting, Tax, and Engineering. If you're energized by ambiguous, high-consequence operational problems at a company at the forefront of AI development, we'd like to hear from you. RESPONSIBILITIES GLOBAL O2C STRATEGY & TRANSFORMATION * Be a key contributor to the vision, roadmap, and execution of Anthropic's global order-to-cash transformation, spanning order management, provisioning, billing, invoicing, collections, and revenue recognition * Assess the current state end-to-end, identify the structural constraints on scale, and sequence a prioritized program of work with clear milestones, owners, and measurable outcomes * Build the operating metrics and reporting that make O2C performance legible to leadership — cycle times, error and rework rates, touchless transaction rates, revenue leakage, and cost to serve * Serve as the senior operational voice in commercial and pricing workflows, translating what the business wants to sell into what we can actually transact, bill, and recognize PROCESS DESIGN & OPERATIONAL EXCELLENCE * Design scalable, controlled processes from the ground up, applying structured process design and continuous improvement methodology rather than incremental patching * Standardize and harmonize O2C processes globally across regions, entities, channels, and business models, eliminating the one-off exception handling that accumulates in high-growth environments * Establish clear operating rhythms, escalation paths, and service levels across the quote-to-cash lifecycle, with documentation that holds up as the team and transaction volume grow * Build the operational infrastructure that lets the function absorb order-of-magnitude growth without a proportional increase in headcount * Build compliance monitoring into the systems, including SOX controls, themselves so that controls scale with volume rather than headcount SYSTEMS, AUTOMATION & AI * Help drive the O2C systems architecture and roadmap in partnership with O2C Leadership, Engineering and GTM Systems, defining requirements, prioritizing investment, and holding the line on scalable solutions over point fixes * Deploy AI and automation to drive real leverage across the function — automated exception handling and reconciliation, self-service reporting and anomaly detection, and continuous rather than sample-based control monitoring * Lead global automation strategy and evaluation across billing, contracting, and ERP platforms, and drive the implementations and migrations that follow CROSS-FUNCTIONAL LEADERSHIP * Drive alignment and results across Revenue Accounting, Deal Desk, GTM Systems, Sales Operations, Legal, Tax, Treasury, and Engineering, influencing outcomes without relying on direct authority * Partner with high-performing operations teams, setting standards, developing talent, and scaling capacity through a mix of employees, contractors, and partners * Communicate progress, trade-offs, risks, and decisions crisply to executive stakeholders, and surface issues early with a recommended path forward YOU MAY BE A GOOD FIT IF YOU HAVE * 10+ years of progressive experience leading operational transformations within Revenue Operations, Billing Operations, or other finance operational teams at high-growth SaaS/technology companies, including experience leading cross-functionally * Expert understanding of process design, cross-functional project management, and scaling systems — including using AI to drive automation, reporting, and compliance * Project management certification (PMP) or Lean Six Sigma Black Belt * Expert understanding of quote-to-cash processes for SaaS, covering both subscription and consumption-based business models across B2B products * Extensive experience with contracting systems, billing platforms, and ERP systems (e.g., Salesforce, Stripe, NetSuite, Oracle, Workday Financials, Zuora) * A proven track record leading large-scale strategic and automation initiatives end-to-end, from business case through implementation and adoption * Experience building and developing operations teams * Bachelor's degree in Accounting, Finance, Business, Engineering, or a related field STRONG CANDIDATES MAY ALSO HAVE * Experience serving both B2C and B2B customers; especially with consumption-based, subscription billing models through to collections * Experience with go-to-market, deal desk and revenue operations organizations * Experience designing and implementing processes with robust internal controls, segregation of duties frameworks and flow of financial transactions in high-growth environments * Understanding of AI industry business models and enterprise customer needs The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $230,000—$300,000 USD LOGISTICS Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers [http://anthropic.com/careers] directly for confirmed position openings. HOW WE'RE DIFFERENT We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. COME WORK WITH US! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy [https://www.anthropic.com/candidate-ai-guidance] for using AI in our application process.