Head of Design

JOIN PROTON AND BUILD A BETTER INTERNET WHERE PRIVACY IS THE DEFAULT Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we've built the world's largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar — tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives. We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Check our open-source projects here.     The Role As VP Design, you will own and lead the design function across both Product Design (user experience, interface, service design) and Brand / Marketing Design (visual identity, campaign creative, brand experience). You’ll partner closely with the CEO, VP Marketing and Heads of Product, helping shape strategy, drive design excellence, and ensure that design becomes a core differentiator for Proton. You will build, mentor and scale a high-performing, multi-disciplinary design organisation, embedding design thinking across the company. What you will do • Define and execute the strategic vision for design at Proton, bridging product and brand to deliver a unified and differentiated experience globally. • Lead, develop and grow a world-class design organisation: recruiting designers and researchers structuring teams across product and brand, setting performance metrics, fostering a culture of creativity, craft and user-centricity. • Partner with the CEO, VP Marketing and Heads of Product to ensure design is embedded into strategic roadmaps, product launches, marketing campaigns and brand initiatives. • Oversee the end-to-end design process for all major product lines and brand campaigns: user research, UX/UI, service design, prototyping, testing, visual design, motion, interactive experiences. • Ensure that the Proton brand identity is strong, consistent, scalable and flexible across all touchpoints: digital, mobile, web, marketing, physical, events. • Drive design systems, tools and processes across product & brand to deliver efficiency, quality, consistency and scale. • Advocate for users and privacy-first design principles in everything we build and brand. • Monitor and measure design impact: user experience metrics, brand perception, conversion, retention, campaign effectiveness; iterate and optimise accordingly. • Represent design externally: speak on design at conferences, build Proton’s design reputation, collaborate with creative agencies and partners worldwide.   What We’re Looking For • A minimum of 15 + years of experience in design leadership roles (product, brand and/or marketing) at a global technology company or agency. • Proven track record of building, scaling and operating design organisations with cross-functional reach. • Strong experience overseeing both product (UX/UI, service design) and brand/marketing design (visual identity, campaign creative) — not one or the other only. • Demonstrated ability to define and execute design strategy that drives business impact (growth, engagement, retention, brand equity). • Excellent stakeholder management skills, with the ability to work at executive level and influence across product, marketing, engineering and operations. • Deep user-centred design mindset; strong portfolio showing end-to-end work (research → strategy → UX → UI → brand visuals). • Skilled in designing for global audiences, with sensitivity to cultural differences and brand consistency across markets. • Expertise in building and scaling design systems, establishing best practices and operational processes in fast-growing environments. • Excellent leadership and people development skills: mentoring senior designers, creating high-performing teams, promoting a culture of craftsmanship and innovation. • Comfortable working in a dynamic, high-growth company with a mission-driven ethos and a global, diverse team. • Strong communicator with polished presentation and storytelling skills; fluent in English (other languages a plus).   WHAT WE OFFER * Work that Matters: Millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. * A Great Team: Diverse, collaborative, and tight-knit, with people from MIT, Harvard, Stanford, Caltech, Cambridge, ETH, and more. * Technology: The right hardware and software to do your best work. * Learning & Development: We invest in your growth. Proton is one of the fastest ways to accelerate your career — real challenges, real ownership, from day one. * Employee Benefits: Strong health coverage, solid retirement options, generous leave, and wellness support. * Stock Options: From day one, you have a real stake in what we're building. When Proton wins, you win. * In-Person Collaboration: Offices across Geneva, Zürich, Barcelona, London, and more. You'll spend most of your time collaborating face-to-face. * Food: Lunch and snacks on us every day in the office. * Transport: We cover public transport, bike allowances, or parking — whichever works for you. * Flexible Working: You own your schedule. Outcomes matter more than clock-in times. OUR COMMITMENT TO DIVERSITY AND INCLUSION At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals — regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background — feel valued and empowered. If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know. CANDIDATE PRIVACY NOTICE When you apply for a position at Proton Technologies AG, your information is stored in Greenhouse in accordance with its Service Privacy Policy. This information is used to evaluate your suitability for the posted position and may be retained for future roles. If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. For questions about your data, contact: careers@proton.ch Proton does not accept unsolicited CVs from any sources other than directly from candidates. #LI-ONSITE

MEET BOB BOB is a free finance employee for businesses. Bob does the books, pays vendors, chases invoices, and answers any money question you throw at him. He works through regulated financial partners, with the controls and approvals needed to move real money safely. Our whole philosophy is that Bob is real. When work comes up, we ask one question: why not just give it to Bob? We believe AI agents are becoming economic actors. Done right, that gives every founder and business more leverage—not less control. We’re building the financial infrastructure that makes that future useful, safe, and available to anyone with a business to build. We’re backed by Circle Ventures and founders of PayPal, Zynga, and Plaid—including Peter Thiel, Mark Pincus, and Zach Perret. THE ROLE You’re our first design leader. You report directly to the founder and own how Bob looks, feels, and works. This is a hands-on role. We’re not looking for someone to manage an agency or make decks about design. You’ll talk to users, work through the product, make the prototypes, and ship alongside engineering. The hard part is making something genuinely new feel obvious. Bob has to handle complex financial work without feeling like accounting software. He has to be powerful without being intimidating, autonomous without feeling out of control, and trustworthy without becoming boring. You’ll own: * The product experience from onboarding through daily use. * How people give work to Bob, understand what he’s doing, and step in when needed. * High-trust workflows around approvals, payments, account state, exceptions, and financial controls. * The interaction model for an AI finance employee—not another chatbot bolted onto a dashboard. * The design system and product-quality bar across web, mobile, and conversational surfaces. * Prototypes that help us answer hard product questions before we write a lot of code. * Research with real users. Watch them work, find the friction, and fix it. * The visual expression of Bob inside the product, in close partnership with Growth Marketing. * The design team—when the product and workload justify building one. WHO YOU ARE We hire for three things: * You really care. You care about the mission, the user, and every detail of the experience. It shows. * You have taste. You know amazing work from good enough, and you can’t ship good enough. * High agency. You don’t wait for the perfect brief. You find the real problem, make the work, and get it shipped. You’re a world-class hands-on product designer. Your portfolio shows simple, coherent products built over genuinely complex systems. You think in systems without losing the human moment. You can design the happy path, the failure state, the weird edge case, and the explanation that makes all of it understandable. You have strong opinions, but you aren’t precious. You can take feedback, defend the work, change your mind, and keep moving. You’re excited by AI, but you don’t confuse a chat box with a product. You think carefully about agency, trust, memory, interruptions, approvals, and how humans stay in control. Fintech, payments, accounting, developer tools, or other high-trust product experience is a big plus. Strong prototyping and frontend instincts are even better. THE OFFICE In person at our Miami office on the Venetian Islands. Small team, high trust, zero bureaucracy. It’s a fun place to work. COMP $160K–$210K base + equity. Early hire, real ownership.