Senior Customer Success Operations Specialist

SLSQ327R348 Databricks is seeking a Lakebase Sales Specialist to help customers modernise their operational data foundation with Databricks Lakebase, our fully-managed Postgres offering for intelligent applications. This high-impact role sits within the Lakebase Go-To-Market team and partners closely with regional Account Executives to drive adoption of Lakebase with platform, application, and data teams. Lakebase gives customers a unified, governed foundation for operational workloads and AI-native applications, helping them move away from a fragmented estate of point databases toward a modern, scalable, serverless Postgres service. If you want to be at the forefront of operational databases for AI and intelligent applications at one of the fastest-growing data and AI companies in the world, this is your opportunity. The impact you will have:  * Drive new Lakebase revenue by identifying, qualifying, and driving Lakebase activations and consumption within a defined territory, in partnership with regional Account Executives and the broader account team * Lead with outcomes for key Lakebase personas, including platform teams and developers, data teams, and central IT, articulating how Lakebase helps them ship features faster, simplify operational data architectures, and improve governance and cost efficiency * Sell the value of fully-managed Postgres for intelligent applications, positioning Lakebase as the optimal choice for operational workloads that power real-time, AI-driven experiences * Run complex sales cycles from discovery and value hypothesis through commercial negotiation and close, navigating executive, technical, and line-of-business stakeholders * Orchestrate proof-of-value and POCs that validate Lakebase’s benefits for OLTP-style workloads, reverse ETL, and AI/ML-driven applications, in partnership with solution architects and specialists * Compete and win against legacy and cloud-native operational databases by leveraging our compete assets, benchmarks, and customer references * Align to measurable business outcomes such as performance, developer productivity, time-to-market for new features, cost reduction, and simplification of the operational data landscape * Partner cross-functionally with Product Management, Marketing, Customer Success, and Partner teams to shape territory plans, launch plays, and co-selling motions with key ISVs and GSIs * Enable the field by sharing Lakebase best practices, success stories, and sales motions with broader sales teams, helping scale Lakebase proficiency across the organisation What success looks like in this role: This role requires the ability to operate across two key motions simultaneously: * Establish top strategic focus accounts by engaging application development teams to create net-new intelligent applications leveraging Lakebase * Drive longer-term Postgres standardisation and migration within Databricks' most strategic accounts Success in this role requires strength in four areas: 1. Business ownership: Operate at a business-unit level by tracking revenue, pipeline, and key observations, and by identifying areas needing additional focus or support. 2. Strategic account engagement: Partner with account teams to engage priority accounts, driving strategic opportunities from initial engagement through successful outcomes. 3. Field, account, & customer enablement: Align customers and the field on the value of Lakebase by equipping AEs and SAs with the messaging and execution motions needed to confidently own accounts without specialist intervention. 4. Market voice and thought leadership: Develop an internal and external presence, and by representing Databricks at key first- and third-party events. The interview process is designed to evaluate candidates across all four of these dimensions. What we look for: * Relevant enterprise sales experience, consistently exceeding quota in complex, multi-stakeholder deals * Proven success selling data platforms, operational databases (e.g., Postgres, MySQL, cloud-native DBaaS), or adjacent data/AI infrastructure to technical buyers and business leaders * Strong understanding of modern data and application architectures, including cloud-native services, microservices, event-driven systems, and how operational data underpins AI and analytics strategies * Ability to sell to both technical stakeholders (developers, architects, data engineers) and business stakeholders (product leaders, operations, line-of-business owners) * Demonstrated experience leading specialist or overlay motions, working jointly with core Account Executives to create and progress opportunities * Executive presence with the ability to whiteboard architectures, lead C-level conversations, and build trust with senior decision makers * Strong value selling skills: adept at discovering pain, building a business case, and tying technical capabilities to clear, quantified outcomes * Excellent communication, storytelling, and negotiation skills, with comfort presenting to both large and small audiences * Bachelor’s degree Preferred qualifications * Experience selling Postgres, operational databases, OLTP workloads, or transactional cloud database services, ideally within large or strategic accounts * Familiarity with data platforms, lakehouse architectures, and cloud ecosystems (AWS, Azure, GCP), including how operational databases fit within broader data and AI strategies * Understanding of reverse ETL, real-time decisioning, and operational analytics use cases, and how they drive value for customer-facing and internal applications * Exposure to AI-native and agent-driven applications that depend on low-latency, highly scalable operational data services * Prior experience in a high-growth, category-creating environment, helping shape new plays, messaging, and customer narratives * Experience collaborating with partners and ISVs to drive joint pipeline and co-sell motions This description is intended to outline the core responsibilities and qualifications for the Lakebase Sales Specialist role. Actual responsibilities may evolve as the Lakebase product and go-to-market motions continue to grow and mature.   About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

At Workwize, we’re revolutionizing how businesses support their global teams.  At Workwize, we’re helping IT teams to easily equip their remote and global teams with all necessary IT equipment. Our automated SaaS platform simplifies hardware deployment, management, and retrieval with fast, reliable deliveries in 100+ countries. With 50.000 users and 120.000 devices under management, we’re solving hybrid work challenges like laptop deliveries, returns and equipment tracking, allowing IT teams to focus less on manual hassles and more on strategic initiatives. Join our team to help shape the future of global collaboration. At Workwize, your work will make a real impact in building smarter, more connected workplaces worldwide. LinkedIn has also recognised Workwize as one of the Top 10 Startups for 2025 in the Netherlands! About The Role We are looking for an experienced Senior Account Executive (English speaking) to help accelerate our next stage of growth. You will manage the full sales cycle from initial outreach and discovery through negotiation and close, while working closely with customers to solve real operational challenges. As a Senior AE, you will have the opportunity to shape how we sell, influence our go-to-market strategy, and grow alongside an ambitious, collaborative team that is scaling internationally. What you’ll do: * Manage the Full Sales Cycle: from lead to close with ownership over revenue outcomes * Exceed targets by converting qualified leads and creating new opportunities through proactive outreach * Build trusted relationships with stakeholders in IT, Operations, and HR * Understand customer pain points and translate them into tailored solutions and business cases * Collaborate with marketing, BDRs, and customer success to align efforts and continuously improve our go-to-market approach * Contribute ideas to help scale processes, refine messaging, and grow smarter as a team * Thrive in an uncapped commission system with accelerators Skills & Qualifications: * +5 Years of experience in Sales: Proven experience in a B2B commercial role in SaaS / Tech, with a track record of meetings, closing deals and achieving sales targets in an Account Executive position * Strong Communication: Excellent communication skills, both written and verbal, with the ability to adapt your style to different audiences * Proactive Sales Approach: Comfortable with prospecting, cold outreach, and building relationships from scratch, using multichannel * Experience with sales methodologies such as MEDDIC or SPICED * Curious, structured, and eager to learn from data and feedback * Process-Driven: Skilled in managing a sales pipeline and tracking progress with a data-driven mindset * Tech Savvy: Familiar with tools such as Excel, Office 365, SalesFinity, PowerPoint, HubSpot, Dripify, Cognism and LinkedIn Sales Navigator to report on your activities, and know how to iteratively improve yourself based on your results * Languages: Fluent in English  (additional languages are a plus) Workwize offers: * A position in a fast-growing and dynamic environment * Flexibility to work in a hybrid environment, balancing office and home settings * The best working setup, with all necessary tools and equipment provided * Enjoy daily lunch provided at the office * A vibrant, entrepreneurial work environment that encourages innovation and growth * Weekly team lunches and monthly surprise events to build team spirit and have fun along the way Our Team Becoming part of Workwize means making an impact. We make sure that we will contribute to the change in the way of working. For us it is also important that we make an impact on our employees, that they feel challenged and ease. We consist of a rapid growing and ambitious team with all different backgrounds. Entrepreneurs, Operational specialists, Developers, Sales gurus you can find them all at Workwize and are always on the look-out for the next original ideas to reach more consumers and create the best value for our customers. We are looking forward to meeting you and discover if there is a match with the Workwize team!