Jr. Controller (Dutch speaking)

Bhblasted è una società all'avanguardia che opera all'intersezione tra tecnologia, innovazione digitale e business ad impatto, con sede principale a Napoli e sedi strategiche a San Francisco, Dublino e Dubai. Siamo impegnati a costruire soluzioni tecnologiche scalabili che favoriscano non solo la crescita aziendale, ma che generino anche un impatto misurabile a livello sociale, ambientale e civico. Il nostro modello unisce una profonda competenza tecnologica con una mentalità globale e una solida base ESG, rendendo Bhblasted un player unico nella prossima generazione dell'innovazione responsabile. Siamo alla ricerca di un Jr Customer Service da inserire nel nostro team. DI COSA TI OCCUPERAI * Gestire le comunicazioni con i clienti tramite telefono e chat, offrendo assistenza in modo cortese, professionale ed efficace. * Imparare a conoscere le diverse tipologie di clienti e ad adattare il proprio modo di comunicare in base alle loro esigenze e caratteristiche. * Supportare il team nell'individuare opportunità per proporre prodotti o servizi aggiuntivi, con l'obiettivo di aumentare la soddisfazione e la fidelizzazione dei clienti. * Affiancare i colleghi nella gestione quotidiana dei clienti attivi, fornendo un primo livello di supporto e consulenza sotto la supervisione di un tutor. * Collaborare con il reparto Marketing per conoscere le campagne promozionali e le iniziative commerciali dell'azienda. * Registrare e aggiornare le informazioni relative ai clienti e alle interazioni avvenute utilizzando il sistema CRM aziendale. * Partecipare al miglioramento del servizio clienti, proponendo suggerimenti e nuove idee per rendere i processi più efficienti ed efficaci. COSA CI PIACEREBBE CHE PORTASSI CON TE * Esperienza pregressa in ruoli di gestione clienti (call center, customer care, assistenza via chat). * Buona conoscenza della lingua inglese, con una solida capacità di comprensione sia scritta che orale. * Conoscenza di base dei principali social network e comprensione delle campagne di marketing (requisito fortemente preferenziale). * Ottime capacità comunicative, empatia e ascolto attivo. * Attitudine commerciale e orientamento al raggiungimento dei risultati. * Approccio proattivo, capacità di problem solving e autonomia nello svolgimento delle attività. * Predisposizione al lavoro di squadra e spiccate capacità di gestione delle relazioni con i clienti. COSA TI OFFRIAMO * Entra a far parte di un team innovativo in una fase entusiasmante di crescita: contribuisci a una vera storia di successo Made in Italy. * Opportunità di crescita rapida, sia nel tuo ruolo sia oltre, grazie a un programma di sviluppo professionale e di mobilità interna. * Indipendenza e piena autonomia nell'organizzazione del tuo lavoro, con la possibilità di proporre cambiamenti che abbiano un impatto concreto. * Hardware e software all'avanguardia per lavorare al meglio e dare vita alle tue idee. * Inquadramento: CNNL Commercio TD Ral: 23.000€-25.000€ //Stage (rimborso spese 500€) D,E&I STATEMENT At Bhblasted, we celebrate diversity and view it as an opportunity for growth and enrichment. In our organisation, we promote uniqueness and individuality, and we do not discriminate on the basis of disability, neurodiversity, gender identity, biological sex, sexual orientation, marital status, parental status (including pregnancy), age, ethnicity, origin, religion, political ideology, or other characteristics. Our selection processes are based on professional experience, attitude, and the talent of each candidate. ESG  STATEMENT We are committed to minimising our environmental impact and promoting positive social change. Through the use of recycled, recyclable, and compostable packaging, and monitoring our emissions, waste, and energy consumption, we strive to minimise our footprint. At the same time, we partner with local, national, and international social organisations to create events, collaborations, and charitable initiatives that truly make a difference in our communities and beyond. Find out more on our career page. By applying to this job at this company, you're agreeing to the candidate data privacy policy published on the website of the company. #LI-SA1

A rare opportunity to take real ownership in a fast-scaling European insurtech — and shape outcomes that matter. At Insify, we build insurance for entrepreneurs because we are entrepreneurs ourselves. We know what it’s like to build something from scratch, to take risks, and to carry responsibility that doesn’t switch off at 5 pm. Our mission is simple but ambitious: to make business insurance 10x simpler, faster, and fairer for entrepreneurs and SMEs across Europe. No paperwork. No fine print. No legacy complexity. Just modern software, smart automation, and a relentless focus on the customer. We are a high-growth European scale-up, backed by €43M from world-class investors, on a mission to become a global leader in digital insurance for entrepreneurs and SMEs. Starting in the Netherlands, we’ve expanded into France and Germany, and we’re only accelerating from here. At our core, we’re a tech company. We build our own insurtech platform and rely heavily on data, automation, and AI to redesign the end-to-end insurance experience:  from underwriting to claims. Combined with a fully digital customer portal and strong UX, we’re turning insurance into something surprisingly simple, transparent, and fair. We’re led by seasoned entrepreneurs who’ve built and scaled companies before, and we bring that same ambition, urgency, and ownership mindset to everything we do. Our culture (read this carefully) We’re not just building a company, we’re building a category leader. That comes with ambition, responsibility, and pace. Our culture is defined by three things: High ownership  People own problems end-to-end. If something is unclear or broken, we don’t wait — we step in and fix it. High pace  Priorities shift, and decisions are made quickly. We value momentum and learning over perfection. High standards  Outcomes matter more than optics. We care about results, quality, and follow-through. At the same time, you won’t be doing this alone. We believe great work happens through close collaboration. We work in person, challenge each other’s ideas, and expect contributions from everywhere, regardless of title or tenure. The best ideas often come from unexpected places, and we create space for them to surface. This is a human-sized company. You’ll know the people you work with, you’ll be able to walk over to anyone to ask a question or test an idea, and you’ll be part of the day-to-day energy of building together:  from whiteboard discussions to shared lunches, dogs in the office, and moments to pause and reset. We hire smart, ambitious people who think like owners, value intellectual honesty, and are motivated by impact rather than comfort. If you enjoy challenge, responsibility, and building something meaningful with others, you’ll likely thrive here. If you’re looking for predictability, narrow scopes, or a guaranteed 9-to-5, this likely won’t be the right fit — and that’s okay. We’d rather be honest upfront. Your Mission:   As a Junior Growth Associate, you will act as a "growth engine" and project support, diving into different marketing and sales channels to help us scale at lightspeed. You will ship campaigns, run experiments, and use data and AI tools to move real numbers. Your mission is to support high-impact initiatives that drive new customer acquisition.