Jr Customer Service

Visio Digital Partner è una digital agency con un approccio basato su dati e strategie personalizzate, che lavora a stretto contatto con te per far crescere il tuo business e migliorare le tue performance. Siamo partner ufficiale delle principali piattaforme come Meta, Google, Shopify, Klaviyo e Amazon, e sfruttiamo l’analisi dei dati per ampliare la visibilità, trasformare i contatti in clienti e scalare i risultati del tuo business. Siamo così sicuri delle nostre strategie e della nostra esperienza decennale che abbiamo scelto il modello di revenue share: guadagniamo solo se lo fai anche tu. Per portare avanti la nostra missione, siamo alla ricerca di un/a Jr Project Manager che si unisca al nostro team. QUALI SARANNO LE TUE RESPONSABILITÀ * Supporto nella pianificazione e gestione di progetti legati ai servizi offerti dall’agenzia: realizzazione e gestione di e-commerce; gestione marketplace; marketing automation; lead generation; digital advertising; brand identity; strategie di SEO e content optimization. * Collaborazione con i team creativo, marketing e sales per contribuire alla realizzazione dei progetti nei tempi e nel rispetto delle indicazioni di budget. * Supporto nell’organizzazione e gestione della partecipazione a fiere ed eventi di settore. * Affiancamento nella gestione dell’agenda di progetto: organizzazione dei meeting e follow-up operativi. * Supporto nella definizione di obiettivi, risorse, tempistiche e budget di progetto. * Partecipazione al monitoraggio dei progetti e alla gestione dei rischi sotto la supervisione del Project Manager senior. * Supporto nella gestione della relazione quotidiana con i clienti attraverso call operative, meeting di avanzamento, raccolta esigenze, follow-up e coordinamento con i team interni, contribuendo al corretto avanzamento dei progetti e al mantenimento di una comunicazione chiara ed efficace. * Interesse e partecipazione attiva all’esplorazione di nuovi strumenti, metodologie e tecnologie innovative, incluse soluzioni basate su intelligenza artificiale applicata al marketing e alla gestione dei progetti. COSA CI PIACEREBBE CHE PORTASSI CON TE * Anche prima esperienza o breve esperienza nella gestione di progetti in contesti di agenzie marketing o digital. * Forte motivazione a crescere nel ruolo di Project Manager. * Capacità di lavorare in team e di collaborare con diverse funzioni aziendali. * Buone capacità comunicative e organizzative. * Interesse per il settore moda e per le dinamiche del mercato digitale. * Familiarità (anche base) con piattaforme di project management come ClickUp, Asana o Notion e con Google Workspace. * Buona conoscenza della lingua inglese. * Interesse per le tecnologie digitali e AI (es. strumenti di automazione, AI per contenuti, analisi dati o supporto ai processi decisionali). COSA VORREMMO OFFRIRTI * Unisciti a un team innovativo durante una fase di crescita estremamente entusiasmante: entra a far parte di una storia di successo interamente made in Italy. * Opportunità di avanzamento rapido nel tuo ruolo e oltre, attraverso un programma di crescita professionale. * Indipendenza e piena autonomia nel definire il tuo modo di lavorare e nel proporre cambiamenti e miglioramenti. * Modalità di lavoro ibrida. * Inquadramento: CCNL Commercio, RAL 22.000-30.000. * Ufficio innovativo nel cuore di Caserta. D,E&I STATEMENT At Visio Digital Partner, we celebrate diversity and view it as an opportunity for growth and enrichment. In our organisation, we promote uniqueness and individuality, and we do not discriminate on the basis of disability, neurodiversity, gender identity, biological sex, sexual orientation, marital status, parental status (including pregnancy), age, ethnicity, origin, religion, political ideology, or other characteristics. Our selection processes are based on professional experience, attitude, and the talent of each candidate. ESG  STATEMENT We are committed to minimising our environmental impact and promoting positive social change. Through the use of recycled, recyclable, and compostable packaging, and monitoring our emissions, waste, and energy consumption, we strive to minimise our footprint. At the same time, we partner with local, national, and international social organisations to create events, collaborations, and charitable initiatives that truly make a difference in our communities and beyond. Find out more on our website. By applying to this job at this company, you're agreeing to the candidate data privacy policy published on the website of the company. #LI-SA1

Overview Big O Sales Consultants perform customer service and sales duties in an accurate and timely manner in accordance with all company programs, policies, and procedures, ensuring proper customer education and follow through on customer maintenance and repairs.   MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.   Responsibilities * Monitor customer service area and host waiting customers, providing fast and friendly customer service * Handle complaints courteously and efficiently per company policy * Inspect vehicles and review vehicle owner’s manual maintenance requirements to prioritize and promote needed products and services with customers and management * Effectively promote sales through explaining the benefits of products and services, implementing promotions and sales, and using suggestive selling techniques * Prepare necessary sales documentation such as warranties, service agreements, and the recording and registration of tire sales * Conduct efficient and accurate sales transactions; notify supervisor of any sales, cash or operating discrepancies * Manage ticket average and profitability, and assist store manager in meeting company expectations * Support store operations by assisting with opening/closing tasks, inventory, sales reporting, processing adjustments, merchandising and other related functions as required. * Protect company assets by properly cleaning, maintaining, and storing tools and equipment * Properly check-in vendors, receive merchandise, and stock shelves * Clean facilities, maintaining internal and external store appearance to comply with Big O Tires standards * Safely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areas * Assist in the proper training of new employees as needed * Timely complete daily Today’s Class Technician and other required training * All MFA Oil employees are expected to know and adhere to company and position specific policies and procedures.  While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned. Job Requirements * 18 years of age or older * Ability to learn new concepts and use technical materials * Ability to consistently operate a computer and other office productivity machinery * Strong verbal communication skills * Sales abilities * Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages and making change * Ability to safely operate automatic and manual transmission vehicles * Availability to work holidays, weekends, and after regular business hours as needed * Ability and willingness to work with hazardous materials * Ability to consistently work in outdoor weather conditions * Ability and willingness to comply with Personal Protection Equipment (PPE) regulations * Vision, hearing, speech, and the ability to detect odors * Ability to remain in a stationary position (standing and/or driving) for up to nine hours per shift * Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds  * Valid driver's license * Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors. * Ability to meet company requirements including successful pre-employment screenings * Legal authorization to work in the United States of America Preferred Skills * High school diploma or GED equivalent * One year or more of experience in an automotive shop environment * Ability to work both independently and in a team environment * Ability to work at a fast pace * Ability to prioritize and plan work activities using time efficiently * Ability to manage multiple tasks and projects * Ability to perform detail work with accuracy