
FeedbackFruits · Amsterdam
Hi, I'm Marloes, interim Head of People at FeedbackFruits. 👋 We are at a real turning point. We have spent the last quarter stabilising, and now we are decidi...
Hi, I'm Marloes, interim Head of People at FeedbackFruits. 👋
We are at a real turning point. We have spent the last quarter stabilising, and now we are deciding what kind of company we want
to be as we grow. We recently ran a company-wide engagement survey, and it told us two things clearly. First, that we have
something worth protecting and developing: talented, mission-driven people, managers who care, and trust inside the teams. Second,
that we have foundations to rebuild. Clearer priorities and direction, fairer and more transparent reward and growth, stronger
ways of working across teams, and leadership people can consistently trust.
We have already done the diagnosis and mapped where we are going. We have a People Vision and a roadmap ready to implement. What
we need now is the Head of People who turns that plan into reality. Someone who holds the people voice with our leaders, and peers
and keeps pulling the conversation up to what matters: what kind of employer we want to be, what our values mean day to day, and
how we hold each other accountable to them. Someone who builds the foundations that let good people do their best work and
actually want to stay.
This is not a polished, fully resourced function waiting for a figurehead. It is a foundations phase. You will be hands-on as much
as strategic, building and fixing things that do not exist yet, often with a small team and a finite budget. It takes resilience,
patience and a bit of bite. But the impact you can have in this role…
job is to make it happen, with the space to shape how we get there and to bring your own thinking along the way.
our values mean in practice, and how we hold each other accountable, including challenging the leadership team and founders
when it serves the company.
strategic clarity and execution discipline, and building a learning and development strategy.
lot of our processes are fragmented, over-engineered and siloed. Your job is to connect and lighten them so they scale.
fair pay and reward philosophy.
stretched in equal measure.
Management, while leaning into the whole organisation.
business reviews.
the job.
just adding more.
This is not a place with a big team to do it for you.
waiting to be told what to do. You reduce dependency, you do not create it.
the line when a decision needs to be made and stuck to.
some version of lifting the standard before, so you know it is not quick.
Monumental is automating on-site construction with robotics and software. Our mission is to make construction software-defined and autonomous - a future where beautiful, bespoke buildings go up in a single day, with minimal labour. We're a growing team of engineers, operators and technicians from companies like Palantir, Qualcomm, Dyson, Shopify, Tesla, Meta and Google DeepMind. It's still the early days of building the company, and this is a chance to make an outsized impact on a problem that matters. From day one, you’ll be working with an experienced founding team, backed by a $32M Series B led by Khosla Ventures and Plural. Monumental is based in the city centre of Amsterdam, in a beautiful facility with an fully equipped workshop and robot testing floor. We build the whole stack in-house - hardware and software, we're explicitly not a hybrid or remote-first company - you can't build robots or walls from home, so we're onsite five days a week. Read more on why we believe you should spend your time working on construction, and learn about our vision and company. You might enjoy Based in Europe’s film on how we’re fixing Europe’s housing shortage, or this video by Andreas Klinger of what our office looks like. About the role We're hiring our first Head of People & Performance to own how we attract, develop, and stretch our team as Monumental grows from around 100 people to several hundred over the next few years. You'll work as an extension of the founders - your job will be the get the the most out of everyone and scale the judgment our team currently have in their own heads. It is integral to us that we maintain a startup culture that does not dilute as we enter our next phase of growth. You'll own the people side of how Monumental performs: who we hire, how we develop them, how we run our performance and equity cycles, and how we keep the bar high as the company grows. Our day-to-day people operations are already covered, so your job sits one layer above that, working directly with the founders and the leadership team. This is a hands-on, operator role. Like everyone at Monumental, you'll pick up the projects with the biggest priority at any given moment - the special projects that often span several teams and don't yet have an owner. One month that might mean standing up our performance and equity cycles; the next it might mean scoping how a new function should be staffed, reading where a team is overstretched, or untangling a problem that doesn't belong to anyone yet. The loudest internal conversations at Monumental are about how to do better work, and you'll help keep them there. You reach for direct contact and local knowledge over standardized process, and you distrust schemes that try to make people legible by flattening them. You should be obsessed with talent. You care more about whether a junior engineer is being stretched than whether the handbook is up to date. You can sit down with anyone in the company - software, workshop, ops - and walk away knowing what they're building and what's blocking them. What you’ll do * Special projects: Like everyone at Monumental, you pick up the work with the biggest priority, wherever it happens to sit. Some of these are squarely people problems and many aren't. You'll move across software, workshop, operations, and the deployment teams, take on the high-priority project that needs an owner, and see it through before moving to the next thing that matters most. * Turning team strengths into a hiring plan: You'll build a real read on where each team is strong and where it's thin, and turn that into who we hire next - especially as we work to strengthen the hardware side of the company. You'll partner with the founders on the senior hires that matter most, where you'll have a genuine view on whether someone will thrive here rather than only on whether the process ran cleanly. And you'll help scope which projects each person takes on, so our best people are consistently pointed at our most important problems. * Talent spotting, internal and external: Finding the people who'd thrive at Monumental before anyone else has, and pulling a high-potential operator out of a deployment and into a role that fits them better. You'll build "spot great people" into how the whole company works. * Performance cycles: Twice a year, with ad-hoc adjustments for exceptional growth. You'll own how reviews actually happen here: the conversations managers run with their teams, how we calibrate across them, and how cash and equity decisions tie back. Predictable enough to be fair, and loose enough that an exceptional contribution doesn't wait six months to be recognised. * Equity and compensation philosophy: A clearer framework for refreshers, comp bands, and how we think about cash versus equity at different levels, so that real ownership is felt across the team rather than only at the top. * Coaching managers: Especially first-time managers and IC-strong technical leads who haven't yet learned how to give direct, timely feedback. You coach them to have the conversation; you don't have it for them. * Supporting people who are struggling: Spotting the early signal and making sure people get the feedback they need to course-correct. These are the conversations companies our size habitually delay, and you make sure they happen, with care. * Soft 1:1s, redesigned: Our current cadence is stretched. You'll run a subset of these yourself and design the system that makes the rest happen well. * Scaling the people experience: As we grow past 100, some of the systems that worked on day one start to break - perks, spending freedom, onboarding, and more. You move on what's actually needed and resist adding policy for its own sake. * Leading the People team, including all of its future hires. What we’re looking for * Experience building and managing high-performing teams. You’ve ideally founded a company, operated very close to founders in a small-to-mid-stage startup, or led a high-performance team in another demanding context - sports, military, performing arts, or similar. You’ve taken a team from 0 to 1 and developed individual contributors into leaders. * A problem-solver, first and foremost. You can take an ambiguous, high-priority project that doesn't yet belong to anyone, scope it, and drive it to a result. This operator instinct matters to us as much as the people instinct. * Numerate without being reductive. You can reason about performance and pay in numbers and hold a high bar with data, while refusing to flatten people into a spreadsheet. You know which calls need a clear measure and which need you in the room. * Suspicious of policy as a default mode. You don’t think the answer to most problems is a new rule. * Genuinely curious about people’s work, not wellbeing in the abstract. * An instinct to connect people across departments. You spot where someone in Software could unlock something for Workshop, or vice versa, and you make it happen. * High personal intensity. You set the standard through action, not framework documents. You don’t block anyone. * You can run a 1:1 that someone walks out of energised. You can also have the harder conversations, kindly. * Comfortable in a technical environment. You don’t need to code, but you should enjoy understanding what an engineer is building. * You introduce structure without killing startup feel. * You can read the legal framework we operate in - bad-leaver events, long-term sick leave, contracts and offboarding in the Dutch context. You don’t need to be a lawyer, but you should know when to call one. * A Day 1 culture fit, with minimal steering needed. * Plus: comfortable with the people side of physical industries - the safety questions, cultural dynamics, and on-site realities of manufacturing and construction work. Or you’ll close that gap fast. * Fluent in English; Dutch is a plus but not required. Why Monumental? Joining Monumental means being at the forefront of a movement aimed at making significant strides in the construction industry. Here, your work has the potential to impact not just the company but the future of how we build. If you're driven by innovation, eager to tackle complex challenges, and ready to make a tangible difference, we want to hear from you. For open applications (where you don’t see an exact role match), please reach out to us at: iwanttojoin@monumental.co - share with us the most interesting or challenging project you’ve worked on, why you want to join and your CV or portfolio. Unfortunately we do not currently support internships. If you don’t meet all the qualifications here but are excited about Monumental and feel you’d still be able to help us solve difficult problems, do get in touch. We welcome generalists who focus on outcomes and are eager to learn on the job.
Hi, I'm Marloes, Head of People & Culture at FeedbackFruits. 👋 The Amsterdam office is where FeedbackFruits comes to life. It's where new hires have their very first FeedbackFruits moment, where teams come together naturally, and where remote colleagues from around the world land and immediately feel who we are. That matters to me, a lot. As we grow and bring more people into the fold, I want this space to be something people feel the moment they walk in: warm, alive, genuinely ours. And I'm looking for someone who wants to own that, not because it's on a list, but because they genuinely get it. So I'm looking for an Office Manager who understands that this is, at its core, a people role. Someone who creates that atmosphere because it's just how they show up. Who makes things run so smoothly that nobody notices, and who makes people feel so welcome that the Amsterdam office becomes a place everyone wants to be. What you'll do: * Own the Amsterdam office day to day: organized, welcoming, running, without anyone having to ask * Be the first face many new joiners see at FeedbackFruits. Make that moment count * Lead onboarding from the office side, set people up well and make them feel at home from day one * Plan and run events that bring the Amsterdam team together: social, cultural, celebratory * Host external guests and make sure our space reflects who we are * Keep remote teammates connected to Amsterdam, coordinate visits and make them feel genuinely part of things when they're here * Build the office handbook from scratch: write down how things work, ask why they work that way, and leave something genuinely useful behind * Handle vendors, supplies, and logistics with enough ownership that nothing quietly falls apart * Own and manage the office budget, identifying opportunities to maximize value and cost efficiency * Lead employee circles, running the community groups that connect people across the company, keeping them energized, and making sure they feel like something people genuinely want to be part of What you bring: * You walk into a room and people feel it, not because you're loud, but because you're warm * You notice what needs doing and you do it, not because someone reminded you, but because leaving things unaddressed just isn't how you operate * You're just as comfortable planning a team event as you are chasing a vendor. Neither feels beneath you * You make people feel genuinely welcome. It's not something you switch on, it's just how you operate * You're organized in a way that's invisible to others. Things just work when you're around * You're at ease building from scratch: writing things down, creating structure, improving on defaults, even without a template to start from * A background in hospitality, events, workplace operations, or community management is a real plus, but we'll take warmth and energy over a CV every time * 32-40 hours/week, present in the office every day (especially mornings), but we can be flexible on this! What you get: * 25 paid holidays per year * A day off for your birthday * Advantageous pension scheme * 3 days of volunteering leave per year * €550 Learning & Development budget per year + 3 days paid leave for learning * Travel allowance and Swapfiets subscription * Free access to our office gym * Unlimited access to mental health support via OpenUp (EU, US, and AUS)
WHO ARE WE? Help protect millions of customers worldwide from fraud, scams and mobile malware before they become victims. Are you an experienced operational leader who knows how to bring structure, alignment, and execution to technical teams in a fast-growing scale-up? If so, this could be the opportunity for you. We help the world's leading banks stay ahead of fraudsters, scammers, and cybercriminals. Our technology protects millions of users every day by detecting fraud, malware, and emerging attack techniques before damage is done. We do this by combining 15 years of extensive research with our own smart software. At ThreatFabric, we're not just shaping the future of cybersecurity - we're defining it. With our headquarters in the vibrant city of Amsterdam, ThreatFabric stands at the forefront of combating online fraud, mobile malware, and threat intelligence. YOUR MISSION Position: Full-time | 40 hours per week Location: Amsterdam, Netherlands | Hybrid (2–3 days per week in the office) Salary Range: between 80.000,- and 100.000,- annually About the Job As Lead Operational Manager at ThreatFabric, you can take ownership and bring structure, focus, and smooth execution to our fast-growing cybersecurity scale-up. You are responsible for keeping our operations strong, mainly across DevOps and Customer Support. You make sure work is well planned, priorities are clear, and teams can deliver consistently. The Operational Manager bridges the gap between software development and IT infrastructure. They lead cross-functional teams to automate workflows, ensure continuous integration and continuous delivery (CI/CD), and maintain production reliability. In this role, you translate plans into execution and make sure dependencies between teams are managed properly. You keep visibility on progress, risks, and capacity, and help remove blockers when needed. You work closely with engineering, product, and other teams to make sure priorities are aligned and delivery stays on track. Next to the core role, you will temporarily support a small and clearly defined set of responsibilities from the Head of Product during a maternity leave. This is limited in scope and will be discussed further in the process. Responsibilities Your key responsibilities will include: * Manage the operational teams, including DevOps and Customer Support * Translating strategic objectives into clear plans and priorities * Managing planning, capacity, and delivery flow * Making sure priorities match customer and business needs * Working closely with Product, Engineering, Research, Commercial, and management * Supporting customer-related initiatives and turning feedback into actions * Helping with hiring, onboarding, and team development when needed * Improving and scaling operational processes across the organisation Temporary additional scope (Head of Product) * Take over a set of operational responsibilities during maternity leave regarding: * Coordinating internal support for customer implementations * Coordinating internal organization projects (for e.g. product / DevOps / Data science). What We Offer * A 12-month employment contract with the intention to extend. Subject to mutual satisfaction, this may lead to a permanent position * A competitive salary, between 80,000 – 100,000 € per year annually including holiday allowance. * 25 holidays per year * A pension scheme * 8% holiday allowance (included in annual salary * A stimulating and supportive work environment that encourages growth and development * The opportunity to make a meaningful impact in a rapidly growing tech company * Flexible remote / hybrid work-from-home options to promote work-life balance * Flexible working hours * A Personal Growth and Development Budget * Active ThreatFabric events and FitFabric bootcamps * Active knowledge-sharing huddles WHO ARE WE LOOKING FOR? Technical skills * Experience in Operations Management, DevOps Operations, or similar roles * Experience with planning, capacity management, and delivery coordination * Degree in Business, Technology, Computer Science, Engineering, or similar is a plus but not required * Experience in tech companies like cybersecurity, fintech, or SaaS * Good understanding of Agile and software delivery processes * Experience with project management tools * Fluent in English, written and spoken Analytical skills * Able to understand complex situations and find practical solutions * Strong problem-solving skills and structured thinking * Able to identify risks, dependencies, and bottlenecks early Organizational skills * Strong planning and prioritisation skills * Able to handle multiple topics at the same time * Comfortable switching between strategy and execution * Brings structure in fast-changing environments Collaboration and communication skills * Works well with cross-functional teams * Strong stakeholder management skills * Communicates clearly about priorities, progress, and risks * Aligns technical and non-technical teams Customer focus * Understands customer needs and priorities * Keeps customer impact in mind when making decision * Helps turn feedback into improvements Information Security, Business Continuity & Privacy * Has a positive and active attitude towards information security, business continuity, and privacy * Engages in awareness sessions and stays up to date on relevant information (e.g., Teams and Confluence) * Actively reports security incidents to the Risk Officer or supports in solving security incidents when expertise is required * Acts as a role model and adheres to all applicable policies regarding information security, privacy, and business continuity WHY US? Protecting people, not just systems At ThreatFabric, your work has a direct impact on the lives of millions of people. Every day, fraudsters, scammers, and cybercriminals target individuals and financial institutions around the world. The technology we build helps stop these attacks before they cause harm, protecting not only money, but also trust, confidence, and peace of mind. Unlike many technology companies, the problems we solve are real, complex, and constantly evolving. You'll work on challenges that make a measurable difference and see your contributions translated into solutions used by some of the world's leading financial institutions. Work alongside experts who love what they do ThreatFabric brings together security researchers, engineers, data scientists, threat intelligence specialists, and fraud experts from around the globe. We're passionate about our craft and continuously challenge each other to think differently, improve our solutions, and stay ahead of emerging threats. Learning is part of our DNA. Whether through knowledge-sharing sessions, technical discussions, mentoring, or simply collaborating with highly experienced colleagues, you'll be surrounded by people who are eager to learn and equally eager to share their expertise. Why people stay People join ThreatFabric because they're excited by the technology and the mission. They stay because of the people. We celebrate successes together, learn from challenges together, and create an environment where talented individuals can do the best work of their careers while enjoying the journey along the way. GET IN TOUCH! Interested? Looking for your next challenge? We'd love to hear your story. Apply through the Personio link below and we'll be in touch shortly. Whether you're ready to make a move or simply want to explore the opportunity further, we're happy to answer your questions and help you determine if ThreatFabric is the right fit for you. We aim to fill this position in Q3 2026. What's next? So, you've hit send - what happens now? First, we'll do a screening to ensure we're a good match. If all goes well, you'll be invited for an initial chat with us. Then, there's a second interview, and we may include an assessment to better understand your skills. Ready to take the plunge? Please note: Pre-employment screening is part of our selection process. We do not accept unsolicited resumes from recruiters or employment agencies.