Microsoft Windows

📍 Malmö/Lund | 🕒 Heltid | 🏢 On-site | 🌍 Svenska & Engelska Are you passionate about IT support and enjoy solving technical challenges while delivering great service? 🚀 We are now looking for a Service Desk Technician to join an international Internal Service Desk team supporting users across multiple countries. This is a hands-on role where you’ll be the first point of contact for IT-related issues, working on-site in Malmö while collaborating closely with colleagues globally. 🌍✨ About the role 💼 As a Service Desk Technician, you will support end users with daily IT incidents and requests. You’ll troubleshoot hardware/software issues, manage accounts, document cases in ticketing systems, and contribute to ongoing improvement initiatives and innovative projects. You will be part of a team distributed across 8 different countries, making collaboration and communication a key part of your daily work. Key responsibilities 📌 Respond to user inquiries and provide technical support Troubleshoot hardware and software issues (OS, applications, network) Manage user accounts (password resets, access permissions, etc.) Document and track incidents in the ticketing system Escalate complex cases and collaborate with other IT teams Support setup and configuration of new hardware and software Provide guidance and training to users on IT systems and tools Contribute to improvement initiatives and innovative projects We are looking for someone who has ✅ Strong knowledge of Windows and Mac operating systems Experience with common software applications Basic understanding of network concepts and troubleshooting Excellent problem-solving skills and attention to detail Strong communication and interpersonal skills Ability to work independently and collaboratively A structured and proactive mindset with strong initiative 💡 A service-oriented approach and consulting mindset Education 🎓 Degree in Computer Science or proven experience in a similar IT support / Service Desk role. Language requirements 🗣 Fluent in Swedish and English Assignment details 📅 Location: Malmö/Lund Workload: Full-time (100%) On-site: Yes Period: 01 March 2026 – 28 February 2027 Last application date: 11 February 2026 ✨ Interested? Apply today – we review candidates continuously. Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.

About us Speed Identity is a Swedish technology company on a mission to make the world more secure by enabling trusted identities. We design innovative biometric enrollment and data capture solutions used by governments and organizations worldwide. Our systems combine state-of-the-art hardware such as fingerprint readers, cameras, and passport scanners, with advanced software and lifecycle services. Together, they form an end-to-end solution that helps our customers issue secure identity documents, protect borders, and provide trusted services to millions of people every day. With installations in more than 20 countries, Speed Identity is a trusted partner for mission-critical environments where quality, security, and reliability are non-negotiable. From our headquarters in Stockholm, we continue to innovate and push the boundaries of biometric technology, making enrollment faster, safer, and more cost-efficient. Role Overview We are looking for a Software Engineer with a passion for building software that interacts directly with hardware, someone who thrives on technical complexity and cares deeply about secure, scalable code. You will design, build, and maintain our biometric identity platform: integrating with hardware (fingerprint readers, document scanners, cameras, etc.), media processing components, and ensuring high quality and compliance every step of the way. This role is based on-site at Slakthusgatan 9. Key Responsibilities Develop and maintain core components of the biometric platform using C#/.NET Framework. Integrate new hardware sensors and devices into middleware and API services. Ensure software is secure, stable, and performant. Collaborate with QA, Product, and Operations to deliver high-quality releases. Conduct code reviews, mentor junior engineers, and share best practices. Tackle performance issues, debugging, and optimization. Participate in architectural planning, guide development of distributed systems, reusable components. Qualifications Master’s degree in computer science, electronics, mechatronics, engineering, or a related field 5+ years of professional experience in software development with Windows / .NET technologies. Hands-on experience developing software for hardware-based products or integrating software with physical devices (e.g. sensors, cameras, scanners, or other peripherals) Proven track record integrating hardware and software components. Strong understanding of SDKs, APIs, distributed systems, and software architecture. Deep commitment to quality: test-driven development, secure coding, and maintainable code. Experience working in agile teams and collaborating across disciplines. Excellent communication skills in English; ability to work with both technical and non-technical stakeholders. Experience with device communication protocols, driver integration, or firmware interaction is a plus. Experience working with WPF is a plus. Ready to take the next step and join Speed Identity as our new Software Engineer? Apply today and be part of shaping the future of secure identity solutions! If you have any questions about the role or the process, feel free to reach out to Clara Eberhardt at clara.eberhardt@ants.se or +46 76-496 44 06