Mews

About Louma Nestled above the stunning Jurassic Coast in West Dorset, Louma Country Hotel offers guests exclusive access to fine dining, private vineyards, stables, a luxurious spa, and a range of curated activities. With 17 beautifully designed spaces across our Farmhouse, Timber Stables, Stone Barns and Shepherd Huts, we welcome individuals, couples and families seeking unforgettable moments in a truly unique setting. Join our passionate and dedicated team and help shape a world-class country hotel experience.   Role Overview As Night Duty Manager at Louma, you will take responsibility for the safe, smooth and professional operation of the estate during evening and overnight hours. Acting as the senior leader on site, you will ensure the highest standards of guest service, security, safety and operational readiness are maintained throughout the night. This role requires a calm, proactive and highly responsible individual who can confidently manage guest requests, oversee site safety, coordinate departments where required and respond effectively to incidents or operational needs. As an ambassador for Louma, you will ensure every guest continues to experience the warmth, care and attention to detail that defines our hospitality. Key Responsibilities * Oversee the safe and smooth operation of the estate during evening and overnight hours, acting as the senior manager on duty. * Maintain oversight of site security including locking procedures, monitoring guest and contractor access and ensuring the estate remains secure. * Conduct overnight operational checks including building inspections, safety checks and readiness for the following day’s operations. * Respond promptly and professionally to guest enquiries, requests and concerns during overnight hours. * Manage late arrivals, early departures and overnight guest assistance where required. * Prepare invoices and process guest payments in accordance with financial procedures. * Maintain accurate reporting and administrative records through the Property Management System, POS and CRM platforms. * Ensure compliance with all financial procedures including cash handling, stock usage and operational resource management. * Support the Head of Food & Beverage with stock control, procurement preparation and operational tasks to support daytime operations. * Provide out-of-hours Food & Beverage service where required, ensuring compliance with food safety standards, allergen procedures and operational SOPs. * Maintain clean, safe and presentable public areas and dining spaces when guests continue to enjoy them later into the evening, ensuring compliance with alcohol licensing regulations. * Ensure guest areas, entrances and estate facilities remain clean, safe and presentable throughout the night. * Support housekeeping preparations where required and assist with room readiness for early arrivals. * Maintain oversight of the Wellness Barn and associated facilities, ensuring safe operation including pool plant monitoring where required. * Support early opening or late closure of wellness facilities when guest demand requires, following all operational SOPs. * Maintain control of access and use of estate facilities to ensure the safety of guests, team members and third parties. * Lead and coordinate emergency procedures including First Aid response, fire procedures and evacuation if required. * Ensure full compliance with Health & Safety policies, SOPs, RAMS and GDPR requirements across all overnight operations. * Provide clear and structured handover communication to the morning management team following night shifts. * Support other departments where required to ensure smooth overnight operations across the estate.   What We’re Looking For * Previous experience in hospitality operations, ideally within a hotel or luxury property environment. * A calm and confident approach when managing operational responsibilities and guest interactions overnight. * Strong problem-solving ability and the confidence to make responsible decisions independently. * Excellent communication and interpersonal skills. * Strong organisational skills with attention to detail. * A proactive, reliable and professional approach to work. * Ability to work independently while supporting the wider team. * Availability to work evening and overnight shifts, including up to four night shifts per week. * A full UK driving licence.   Training & Requirements Essential training (or willingness to complete): * First Aid * Fire Marshal * COSHH * Manual Handling * Driving Licence * APLH (Personal Licence Holder) * WSET Level 2 * Mews PMS * Salto Systems Benefits * Performance based Bonus scheme * Annual Salary Review * Private Medical Insurance * Private Dental Insurance * Salary Sacrifice Pension Scheme * Life Insurance * Referral Scheme At Louma Country Hotel, our Night Duty Manager plays a vital role in ensuring the estate remains safe, welcoming and impeccably run throughout the night. This position suits a confident hospitality professional who thrives on responsibility and takes pride in delivering exceptional guest care at every hour.

The Role…  At Soho House, a Head Bartender plays an essential part in overseeing the day-to-day execution of beverage service, maintaining high standards of presentation, and delivering a refined and memorable experience for our members and guests. Working closely with the Bar Manager, you will lead by example, showcasing exceptional mixology skills, strong product knowledge, and outstanding guest service Your main responsibility is for training junior staff, maintaining stock and cleanliness standards, and supporting the development and execution of innovative beverage menus, ensuring the smooth running of the bar while upholding the values and elevated service culture of the club. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Lead bar operations during service, ensuring the bar is fully set, clean, and always running smoothly.  * Deliver consistent, high-quality beverage service, including classic cocktails, bespoke creations, fine wines, and premium spirits.  * Mentor, train, and support bar staff, ensuring high levels of product knowledge and professional service.  * Work with the Bar Manager to design and implement seasonal drinks menus, specials, and events offerings.  * Ensure compliance with all licensing laws, hygiene regulations, and health & safety standards.  * Maintain strong knowledge of products, suppliers, and trends to ensure the drinks offering remains relevant and engaging.  * Accurately manage stock levels during service, assist with stock takes, and report any shortfalls or wastage.  * Resolve any guest issues promptly and professionally, ensuring all members and guests feel valued and attended to.  * Work closely with the floor, kitchen, and events teams to deliver seamless service and coordinated experiences.  * Uphold the brand and ethos of the club through professional conduct, grooming, and performance.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * Minimum 3 years of bar experience, including at least 1 year in a senior or supervisory position.  * Strong knowledge of classic and contemporary cocktails, wines, and spirits.  * Experience in luxury, private members club, or high-end hospitality environments.  * Excellent leadership and mentoring skills, with the ability to inspire and lead a team.  * Clear communication skills and confidence under pressure.  * Strong knowledge of licensing laws, hygiene, and health & safety procedures.  * Personal License or willingness to obtain one (preferred).  The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £17.50—£17.50 GBP

The Role…  At Soho House, a Barback plays an essential supporting role in the smooth and efficient operation of the bar. Working alongside the bar team, you’ll ensure that bartenders have everything they need to deliver fast, high-quality service to our members and guests.  Your main responsibility is to assist the bar staff and make sure the member gets a superior experience. You will deliver drinks orders from the bar to members’ tables, acting as a point of contact between the bar and the floor.   ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Bring drinks quickly from the bar to its respective location in the restaurants and deliver to members.   * Maintain a spotless, pristine work environment  * Provides service to and is accountable for an assigned section.  * Develop relationships with members to provide personalized service.  * Polishing glassware ensuring they are ready for service.   * Assist bartenders during service by restocking ingredients, running drinks, and retrieving supplies from storage or cellar.  * Perform opening and closing procedures including but not limited to the set up and break down of stations.  * Ensure all service equipment is handled carefully and stored correctly.  * Maintain a spotless and pristine working environment.   * Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings. ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... *  2 - 3 years’ experience in similar capacity * Basic understanding of bar operations, hygiene standards, and stock rotation.  * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £14.50—£14.50 GBP

The Role…  At Soho House, a Chef de Partie supports the kitchen brigade in delivering exceptional dining experiences to our members and guests. As a Chef de Partie, your role is to make sure that our members have an amazing dining experience every time. Possessing a keen passion for food, we will give you a platform to connect, grow, have fun and make an impact  Your main responsibility is  to ensure that the food we deliver to our members it of the highest quality. This includes preparing food before service, setting up and stocking kitchen stations and plating to company standards.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Plating food according to company guidelines ensuring high standards.  * Ensuring mis en place is completed before service.  * Maintain a professional attitude at all times.  * Ensure health and safety regulations are met.    * Attending regular meetings with front and back of house teams to learn about any menu or service changes and specials alongside daily tastings.    * Support junior team members (e.g., Commis Chefs) through guidance and collaboration.  * Assist in preparation of team meals as requested, considering dietary needs and variety.  * Demonstrate a proactive attitude towards learning, improvement, and teamwork. * Supporting with the deep cleaning of the entire kitchen before close.  * Wrapping unused items and storing them in proper area at the end of service.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... A successful Chef de Partie for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.   * Minimum of 2+ years’ experience in similar capacity * Passion for food, attention to detail, and a strong desire to learn and grow.  * Understanding of basic food safety and hygiene practices.  * Good communication and teamwork skills.  * Positive, proactive, and respectful attitude in a busy kitchen environment.  * Culinary qualification (e.g., NVQ Level 1 or 2) is a plus but not essential.  * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £16.50—£16.50 GBP

The Role…  At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club.  Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Warmly greet members, introduce menus, and ensure immediate engagement upon seating. * Take accurate food and drink orders, accommodating any allergies or dietary needs. * Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. * Provide knowledgeable recommendations on menu items, including food and drink pairings. * Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. * Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. * Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. * Support seamless payment through card, the Soho House App, or House Pay. * Uphold discretion and professionalism, especially when serving VIPs and PWKs. * Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences.  * Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position  * Excellent food and beverage knowledge, including wine service  * Strong interpersonal and leadership skills with a hands-on approach  * Confident, polished, and professional demeanour  * Exceptional communication and organisational skills  * Familiarity with POS systems and reservation software

The Role…  At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.   Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Warmly greet members, introduce menus, and ensure immediate engagement upon seating. * Take accurate food and drink orders, accommodating any allergies or dietary needs. * Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. * Provide knowledgeable recommendations on menu items, including food and drink pairings. * Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. * Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. * Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. * Support seamless payment through card, the Soho House App, or House Pay. * Uphold discretion and professionalism, especially when serving VIPs and PWKs. * Contribute to team success, attending briefings, tastings, and assisting colleagues where needed. ----------------------------------------------------------------------------------------------------------------------------------   What we are looking for... * 2–3 years in a similar high-end dining environment.  * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP