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ABOUT THE ROLE The Sales Leader - System Integrators is responsible for building, maintaining and scaling VTEX's strategic Channel ecosystem across the United States. This role will develop relationships with Global and Regional System Integrators, Digital Agencies, Technology Partners, Selected ISVs and Consulting Firms to create sustainable revenue growth through joint go-to-market initiatives. As a strategic Individual Contributor, you'll identify new partnership opportunities, enable partners to successfully position VTEX, and drive channel-sourced and channel-influenced pipeline in close collaboration with Sales, Marketing, Solution Engineering, Product, and Commerce Engineering teams. This is a highly cross-functional role requiring strong commercial acumen, executive relationship management, and experience building successful enterprise partnerships within the SaaS ecosystem. WHAT YOU WILL DO * Develop and execute the US channel strategy aligned with VTEX's commercial objectives. * Recruit, onboard, and grow strategic System Integrators, Agencies, and Technology Partners. * Build executive relationships with partner leadership teams. * Drive channel-sourced and channel-influenced revenue across the US region. * Create and execute joint business plans, GTM initiatives, co-selling motions, and marketing activities. * Enable partners through training, certifications, business planning, and sales engagement. * Collaborate closely with Sales leadership to identify opportunities where partners can accelerate enterprise deals. * Work alongside Marketing to execute joint events, webinars, campaigns, and field initiatives. * Monitor channel performance through pipeline, bookings, certifications, and engagement metrics. * Maintain accurate forecasting and reporting. * Represent VTEX at partner events, conferences, executive briefings, and customer meetings. * Act as the voice of partners internally, providing feedback to Product, Commerce Engineers, and Leadership teams. WHO YOU ARE * You are based in the NYC or Miami area, and willing to attend the office 4 days per week. * You have 6+ years of experience in Channel Management, Channel Sales, Alliances, or Business Development within Enterprise SaaS, preferable Commerce. * You have a Sales Mindsight and understand the impact of Channels, mainly SIs in the pipeline strategy. * You have successfully managed relationships with Global System Integrators, Digital Agencies, or Technology Partners. * You understand enterprise software buying cycles and channel-led sales motions. * You have a strong track record of driving measurable channel-sourced revenue. * You excel at influencing without authority across multiple internal and external stakeholders. * You are strategic but equally comfortable executing tactical initiatives. * You possess excellent executive communication and presentation skills. * You are highly analytical and experienced managing forecasts, KPIs, and channel business plans. * Experience in Digital Commerce or Retail Technology is highly preferred. * Hubspot experience is a plus. * Willingness to travel for partner meetings, customer engagements, and industry events. BENEFITS • Open Paid Time Off policy • Medical Insurance • Commuter Benefits • Extended maternity and paternity leave • Disability & Life insurance • Safe Harbor 401(k) • Free Shipping on All VTEX Stores • VTEX Language • Reading incentive ---------------------------------------------------------------------------------------------------------------------------------- ABOUT VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. ABOUT THE ROLE: The Care Pro Performance Partner Partner is an individual contributor role that serves as the primary owner of Care Pro performance management across the organization. Partnering cross-functionally to ensure consistent, fair, and compliant performance outcomes. This role applies independent judgment to resolve complex performance cases, proactively identify performance risks, and improve consistency and quality across performance management practices. This role involves partnering cross-functionally with HR, Operations, and Recruiting teams to prevent performance progression, balance CP experience with client care quality, and ensure fair, compliant, and timely performance outcomes. While this role does not manage people, it operates with significant autonomy and influence. KEY RESPONSIBILITIES: Performance Management & Case Ownership * Own end-to-end performance management for a range of performance issues including complex and escalated CP cases within a defined performance management framework. * Complex CP cases are defined as cases that include multiple event types and/or excessive and repetitive issues. * While escalated CP cases impact care consistency and scheduling needs for high touch clients, which requires immediate review and resolution. * Review and investigate performance events that impact client care experience. * Apply independent judgment within an established policy and escalation frameworks to determine appropriate corrective action, including coaching, warnings, and separation when necessary. * Occasionally utilize advanced judgment to adapt performance management approaches in unique scenarios that require deviation from the defined framework while maintaining compliance with company policy and employment standards/regulations. * Identify and perform handoff for protected and escalated scenarios to the appropriate teams [CPHR & Trust & Safety] within the determined handoff SLAs. * Ensure all performance actions are documented clearly, consistently, and in compliance with Honor policies and employment best practices. Performance Operations & Service Standards * Adhere to established KPIs and SLAs, including a 24–48 hour response time for all inbound CP performance inquiries and ticket outreach. * Manage a high-volume caseload, averaging approximately (90+ tickets closed per week, 130+ ticket comments/week) with thorough and compliant documentation. * Conduct consistent proactive outreach, averaging 45+ outbound calls per week, with an average talk time of approximately 7–8 minutes per call. * Maintain operational efficiency with an average case resolution time of approximately 6 days and an overdue ticket rate of less than 15%. * Balance productivity expectations with quality, ensuring performance decisions are timely, fair, and aligned with Honor policies. Proactive Performance Monitoring & Early Intervention * Proactively review individual CP performance history to identify repeat behaviors, emerging trends, and early risk signals. * Determine when early intervention is appropriate to prevent escalation or further client impact. * Surface trends, insights, and risks to relevant partners and leaders with clear recommendations. CPRM Partnership & Enablement * Partner closely with Care Pro Relationship Managers to reinforce consistent performance feedback and escalation standards. * Partner with CPRMs on identifying trending performance concerns and applying performance management frameworks effectively. * Lead targeted calibration or training sessions to improve consistency and confidence in performance-related conversations. Risk Awareness & Compliance * Identify potential employment risks, protected issues, or systemic concerns and escalate appropriately. * Maintain and apply base level knowledge of relevant employment protections and regulations regarding termination and employment status changes. * Successfully balance CP experience, client outcomes, Honor policy, and employment risk considerations when making performance decisions. ABOUT YOU: To succeed in the role, you’ll need: * 5–7 years of professional experience * 2+ years of experience managing performance, employee relations and/or HR operations in a high-volume distributed workforce. * Strong judgment and decision-making skills, including comfort navigating ambiguity and complex performance scenarios * Exceptional communication skills, with the ability to deliver difficult feedback clearly and compassionately * Strong cross-functional collaboration skills and the ability to influence without authority * High attention to detail and strong investigative and documentation skills * Comfort analyzing performance data, identifying trends, and translating insights into action * Strong sense of ownership and accountability for outcomes * Commitment to supporting Care Professionals while prioritizing safe, high-quality client care * Ability to thrive in a fast-paced environment with competing priorities Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $75,600—$84,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
ABOUT AURELIAN Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch. The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it. Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country. ABOUT THE ROLE As a Customer Success Manager (remote, based in the Pacific time zone and within 1 hour of a major airport), you are the long-term partner to the customers who rely on Aurelian. You take the relationship forward after handoff from the Implementation Manager six weeks after the customer goes live and own it from there; you ensure that every customer gets extraordinary value from our platform, renews with confidence, and grows their investment over time. You’ll manage a portfolio of 20-30 accounts within a regional territory, and you'll be the person your customers trust to understand their world and advocate for their success. This is an early-stage role, which means there’s no finished playbook waiting for you. You'll help build the processes, standards, and frameworks that define Customer Success at Aurelian. If you see open space as an opportunity rather than a gap, you’ll thrive here, but it’s certainly not for everyone. While the company is headquartered in Seattle, Customer Experience (Implementation, Customer Success, Customer Support) is a national, remote team. Your peers will be the Customer Success Managers of the Central and Eastern regions, and you will report to the Head of Customer Experience. WHAT YOU'LL DO * Own renewals and customer growth. You’ll lead the full renewal cycle and build the case for it long before a contract is up so renewing feels like a natural next step, not a negotiation. You’ll spot opportunities to expand what customers do with Aurelian, introduce them to products that fit their needs, and partner with our sales team to bring those opportunities to life. * Keep customers healthy. You’ll stay close to how your customers are doing through platform data, the conversations you have, the feedback they share, and your own instincts. You’ll catch risks early and act on them before they grow, and you’ll help design the health-tracking systems we use to do this well across the team. * Run strategic relationships. You’ll establish a rhythm of meaningful, well-prepared meetings with each customer that demonstrate real, measurable value. You’ll visit customers on-site to deepen relationships and understand their operations and opportunities firsthand. * Be the product expert. You’ll know Aurelian deeply and help customers continuously optimize how they use it. You’ll carry their feature requests back to our engineering team with clear context, surface ideas of your own based on patterns you see across your accounts, and close the loop when their needs are met. * Champion the customer and the company. You’ll advocate for your customers internally while keeping them excited about the road ahead. You’ll surface great customer stories for our marketing team, grow a network of customers willing to serve as references, and help turn quiet successes into visible ones. * Build the function. You’ll document what works, codify lessons from every renewal and review, and shape the Customer Success playbook for yourself and your teammates, both current and future. You’ll do what it takes to ensure customers are well taken care of, including handling frontline support (responding to customer feedback) for your accounts. As we build out a dedicated support team, this responsibility will evolve and transition. WHAT WE'RE LOOKING FOR * Experience in 9-1-1/public safety – you have meaningful experience inside a PSAP/9-1-1 center, and you bring a customer-centric mindset thanks to history in Customer Success-adjacent roles at another company serving PSAPs. * A builder’s mentality – you’re energized by creating something from scratch and having real influence over how the role, the team, and the company take shape. * Exceptional communication – you run productive meetings and write clearly and concisely. You’re as comfortable presenting to senior leaders as you are talking with frontline staff. * Analytical instincts – you’re comfortable working with data to spot trends, build a narrative, and back up your recommendations. You bring savvy with AI tools and an openness to using them in new ways. * A proactive disposition – you don’t wait for problems to find you. You track them down and act. * Based in the Pacific time zone, less than one hour from a major airport, with a willingness to travel (~10%) to customer sites and regional events as the work requires. To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date! We encourage you to apply even if you don’t meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we’d rather connect with you than miss the opportunity. Come do the best work of your life and join us in shaping the future of critical technology that truly matters. FOR FULL-TIME ROLES, AURELIAN OFFERS A VARIETY OF BENEFITS, INCLUDING: * Comprehensive Medical, Dental, Vision & Life insurance * 401(k) * Unlimited PTO * Company-wide offsites * Equipment stipend * Relocation assistance * Daily delivered lunches (on us) * Office in Seattle * Start-up Equity
Connecting enterprise teams to scalable commerce solutions Focused on enterprise engagement and digital transformation initiatives ABOUT THE DEMAND GENERATION TEAM The Demand Generation team is responsible for creating predictable, scalable pipeline and accelerating revenue growth by turning market awareness into qualified opportunities. The team drives integrated campaigns, account-based programs, outbound prospecting initiatives, and full-funnel execution in close partnership with Sales. Success in this function is measured by the ability to create meaningful sales conversations, generate qualified meetings, meet quarterly opportunity quota, and consistently contribute to pipeline growth. THE ROLE As a Business and Engagement Development Specialist on the Demand Generation team, you will be responsible for creating qualified pipeline through strategic outbound prospecting, business relationship development, and high-impact follow-up across target accounts. This is a true hunter role focused on opening doors, building momentum within accounts, and creating sales opportunities through a combination of modern outbound tactics and traditional relationship-building skills. The ideal candidate brings strong outbound sales experience, is confident working across multiple ICPs and verticals, has a solid understanding of the ecommerce and digital commerce industry, and understands how to build a book of business over time.This person knows how to generate traction through cold outreach, thoughtful persistence, account research, referrals, event networking, and strong follow-up discipline. They are highly accountable, metrics-driven, and bring a proven track record of meeting and exceeding KPI expectations. The right person for this role has an outgoing, go-getter personality, thrives in the trenches, and knows how to turn hustle, persistence, and strong business relationship instincts into pipeline. This role will also support event-related business development efforts and must be comfortable traveling locally and nationally for trade shows, field events, meetings, and prospect engagement. WHAT YOU’LL DO Outbound Pipeline Creation * Own outbound prospecting efforts across target accounts, segments, ICPs, and verticals to generate qualified sales opportunities. * Build account penetration strategies that identify key stakeholders, buying groups, whitespace, and business needs within named accounts. * Execute high-quality outbound outreach across phone, email, LinkedIn, events, referrals, and other channels to create meaningful sales conversations. * Personalize messaging based on business context, market signals, vertical challenges, role-specific pain points, and account research. * Build momentum within accounts through consistent follow-up, relationship development, and strategic persistence. * Monitor market momentum across target accounts and engage at the right time with the right persona based on buying signals, business changes, account activity, and market movement. Business Relationship Development * Establish early-stage relationships with the right personas within target accounts and develop trust through relevant, informed outreach. * Support the development of a strong book of business by creating and nurturing connections across target accounts over time. * Represent the company effectively as a first point of contact and create a strong impression with prospects across all touchpoints. * Identify opportunities to expand engagement within accounts by building relationships across multiple stakeholders and functions. Inbound and Marketing Follow-Up * Qualify high-value inbound leads, campaign responses, and event-generated contacts with speed, judgment, and commercial focus. * Prioritize follow-up based on fit, urgency, buying signals, and opportunity potential. * Book discovery meetings for Account Executives and ensure a strong handoff with clear notes, business context, and recommended next steps. * Distinguish between low-intent engagement and real pipeline opportunity, focusing effort where conversion potential is strongest. Events and Market Presence * Support local and national event efforts through pre-event outreach, on-site prospect engagement, and post-event follow-up. * Use events as a pipeline-generation opportunity to build relationships, uncover opportunities, and move prospects into active sales conversations. * Travel as needed for trade shows, customer meetings, field events, and other business development initiatives (30-40% travel expected in this role, both local and national). Operational Discipline and Market Feedback * Maintain strong CRM hygiene, including accurate activity tracking, lead and account updates, disposition notes, meeting outcomes, and account intelligence. * Track performance against KPIs and contribute to a disciplined, measurable pipeline development process. * Share market feedback, prospect insights, objections, and competitive intelligence to help strengthen messaging and targeting. * Contribute to improving outreach strategies, talk tracks, sequencing, and account engagement best practices. REQUIRED QUALIFICATIONS * 5+ years of experience in business development, outbound sales, inside sales, or pipeline generation in a B2B environment. * Proven, documented track record of meeting or exceeding KPIs related to outbound activity, meeting generation, pipeline creation, and conversion performance. * Strong outbound prospecting experience with the ability to create opportunities from scratch, not simply respond to inbound leads. * Experience working across multiple ICPs, buyer personas, and industry verticals. * Demonstrated business relationship development skills and the ability to build a book of business over time. * Strong written and verbal communication skills, with confidence across phone, email, LinkedIn, video, and live conversations. * High level of organization, follow-up discipline, and CRM accountability. * Comfortable operating in a metrics-driven environment with clear expectations and performance visibility. * Willingness to travel locally and nationally in support of events, meetings, and business development initiatives. PREFERRED QUALIFICATIONS * Experience supporting field marketing, event follow-up, and account-based pipeline generation. * Familiarity with Salesforce, HubSpot, LinkedIn Sales Navigator, sequencing tools, and intent or data platforms. * Experience prospecting into ecommerce, SaaS, technology, or digital transformation-related environments. * Experience engaging mid-market and enterprise accounts. * Familiarity with Salesforce, HubSpot, LinkedIn Sales Navigator, sequencing tools, intent or data platforms, experience with AI-first go-to-market environments and comfort leveraging AI to improve research WHAT SUCCESS LOOKS LIKE * Consistently generating qualified meetings and pipeline through outbound prospecting. * Building momentum within target accounts and developing relationships across multiple stakeholders. * Meeting or exceeding activity, conversion, and pipeline KPIs. * Creating a strong partnership with Sales, Marketing, and RevOps through disciplined execution and clear feedback loops. * Representing the company with professionalism, urgency, and strong commercial instincts across every prospect touchpoint. WHY THIS ROLE MATTERS This role sits at the center of pipeline creation. It is not simply about lead response. It is about creating opportunity, opening doors, and helping turn market presence into real business. The person in this role will play a critical part in helping the organization penetrate target accounts, support event strategy, and create qualified conversations that contribute directly to growth. ---------------------------------------------------------------------------------------------------------------------------------- ABOUT VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.
About the Team The Solution Engineer team at VTEX is a core part of the sales organization, acting as both the technical backbone and strategic advisor throughout the pre-sales process. This team collaborates closely with Sales, System Integrators, and Professional Services to design scalable, future-proof solutions that meet the unique needs of each potential client. Team members combine strong software development and system architecture skills with a deep understanding of digital commerce and a sales-driven, business-oriented mindset. The team operates in a fast-paced, knowledge-driven environment where autonomy, curiosity, and continuous learning are essential. Solution Engineers are expected to proactively seek out knowledge and stay current with the VTEX platform's evolving capabilities. They thrive in an extreme ownership culture—where if an out-of-the-box solution isn’t available, they find a path forward. Their mission is to identify client pain-points, goals and transform them into tangible, long-term business outcomes through technically sound and innovative solutions. About the Role As a Solution Engineer at VTEX, you will be a key player in the sales process, working alongside Account Executives to support technical discovery, solution design, and client alignment throughout the pre-sales journey. This role demands a unique blend of technical expertise and business acumen, with strong knowledge of commerce (both B2B and B2C) being essential to succeed. You will engage directly with senior IT and business stakeholders, guiding them through complex digital transformation discussions and crafting tailored, technically feasible solutions that address both strategic goals and operational challenges. Your responsibilities will include demonstrating the VTEX platform and its capabilities, responding to RFPs, developing technical documentation, building proof of concepts (PoCs), and leading technical conversations through to contract signature. Once the deal is closed, you will facilitate a thorough handover of project context and documentation to the Customer Experience (CX) team to ensure a smooth implementation. This role is ideal for a self-driven, solution-oriented professional who is passionate about digital commerce and excited by the opportunity to shape transformative commerce experiences for enterprise clients. *For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday. Who you are * You have 4+ years of experience as a Solutions Engineer; * You have deep knowledge in B2B and B2C Commerce; * You have experience in pre-selling or selling enterprise SaaS solutions (preferably in the commerce landscape) and technical knowledge for platform and integration models via API; * You are fluent in English; * It's a plus if you are fluent in French, Spanish and/or Portuguese * You have experience in developing working relationships across all levels of management, internally and externally; * You can work multi-functionally with colleagues and managers, internally and externally; * You can translate complexity into action plans and communications; * You translate the customers' needs into business and architectural solutions; * You have a tech & math mindset, providing simple solutions to complex problems; * You have strong communication and presentation skills. * You have a curious, AI-first mindset to help streamline and eliminate processes within the team; About VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together. Benefits * Competitive compensation * Extended parental leave * Medical insurance * Ticket restaurant * Life Insurance * Legal plan * Language scholarship: 65% subsidies in English, Spanish, Portuguese courses
ABOUT THE ROLE The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and professional services teams to stay updated on the platform's capabilities. Their role involves highlighting business benefits to prospective customers, defining project scopes, creating technical proposals, and ensuring scalability in solutions. This team serves as both the backbone and driving force of the Sales team, focusing on sales planning and understanding partner needs to deliver effective, tailored solutions. *For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday. JOB REQUIREMENTS * 3+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles; * Proven experience managing enterprise-level customer accounts. * You have experience in developing working relationships across all levels of management, internally and externally; * You can work multi-functionally with colleagues and managers, internally and externally; * You can translate complexity into action plans and communications; * You possess excellent communication and presentation skills, capable of quickly establishing audience confidence. * You translate the customers' needs into business and architectural solutions; * You have a tech & math mindset, providing simple solutions to complex problems; * You are fluent in English (written & speaking). Nice to have: * You have deep knowledge of technologies such as HTML, XML, JavaScript, CSS, React, GraphQL, Node. * Leveraging AI and automation to optimize core pre-sales processes, streamlining tasks and enhancing overall functional efficiency. MAIN RESPONSIBILITIES * Collaborate with the Sales team to provide in-depth technical expertise during pre-sales engagements, ensuring customer confidence in VTEX solutions. * Work with closely with VTEX strategic partners to develop tailored proposals for leads. * Develop tailored architectural and business solutions that align with customer needs and VTEX platform capabilities. * Prepare detailed project scopes, technical proposals, and pricing structures to support the sales strategy. * Advise customers on platform integration models and best practices, ensuring seamless technical implementations. * Work closely with internal teams, including Professional Services, Sales and Development, to refine solutions and maintain a robust understanding of the platform. * Act as a bridge between prospective clients and internal teams, translating client needs into actionable development plans. * Identify and propose scalable solutions that address customer growth needs while aligning with VTEX capabilities. * Simplify complex technical challenges into actionable strategies for both customers, partners and internal teams. * Educate internal stakeholders and customers on VTEX platform features and technical capabilities (Be the owner of the demos). * Monitor the success of proposed solutions, providing feedback and adjustments as needed to ensure customer satisfaction and long-term engagement. Other important expectations * You are a problem solver: you think about solutions not problems. * You have a customer-focused approach * Strong interest for a multicultural environment; * You are an Entrepreneur and a responsible professional * You are a proactive professional, not afraid to share your thoughts and ideas. * You are a Strategic thinker You don't have requirements! If you believe you can do the job and are a good match, we encourage you to apply. At VTEX, we believe that diversity and inclusion are essential assets in creating an environment of high performance. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected characteristic. We invite all interested applicants to apply for open positions at VTEX and join us in our commitment to building a more diverse and inclusive workplace. ---------------------------------------------------------------------------------------------------------------------------------- ABOUT VTEX VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024). Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com. At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together. BENEFITS * Family Day * Transportation Allowance * Meal Allowance * Health Insurance + Travel Insurance * Dental Insurance * Life Insurance * Dotación
OUR MISSION Join us in shaping the future of paid search intelligence. Adthena is an award-winning search intelligence platform powered by patented AI technology and a team of dedicated experts. We help brands, marketers, and agencies dominate their competitive landscapes with unparalleled insights into the paid search market. Our Whole Market View, Smart Monitor, and Local View solutions give clients the clarity to optimize spend, increase ROI, and stay ahead of the competition. Trusted by global brands like Citibank, L’Oréal, and Volvo, and backed by Updata Partners, we’ve been redefining search intelligence since 2012. In 2025, Adthena continued its winning streak, earning 8 major search industry awards. Highlights include Best AI Search Software Solution at the US Search Awards, Best Search Software Tool at the European Search Awards, and Best Software Innovation at the Global Search Awards. Ready to make an impact in an industry-leading company? Let’s do it together. WHY JOIN US? We offer the best of both worlds: the maturity and stability of a well-established company combined with the energy, agility, and impact of a scaling tech organisation. If you’ve been hesitant about joining a typical tech company due to concerns about chaos, fragility, or volatility, Adthena is your answer. * We’re smaller than large-scale enterprises, offering more autonomy, less red tape, and accelerated growth. Here’s what we offer: * Startup Engineering culture * Strong Culture: Our quarterly surveys show a 93% average approval rating for company culture, with an overall eNPS of 27. * Award-Winning Product: US 2025 Search Awards for Best AI Search Software Innovation * Stock Options: Our employees do incredible work, so as we grow, everyone shares the rewards. * Trust-Based Vacation: Take as much time off as you need, when you need it. * Remote-First: 52% of Adthenian’s work fully remote, with others choosing Hybrid Work at our 3 Geohubs (London, Austin, Sydney). * Flexible Work: Work how and where you do your best, with full autonomy over your day. * Career Growth: Bespoke training and career development via "Sherpa plans” to guide your growth. * Monthly Hackdays & Training Days * Family Care Package: Up to 6 months fully paid maternity leave, and 2 months paternity leave. * Home Office Stipend: $200 for your ideal remote setup. * Swag Welcome Gift: $70 credit to grab some merch. * Birthday Day Off: Celebrate your special day. * Regular Socials: Summer & Christmas parties, annual and quarterly offsites, monthly meet-ups. See here for more info. * Volunteer Days: Make a difference with paid volunteer time each quarter. See here for more info. About the Role Reporting to: Michal Gondar, Head of Engineering Location: EU Remote (Please note, we can only accept applicants who are based in line with our remote hiring strategy; Spain, Italy, Portugal, Romania, Hungary, Czech Republic, Poland, Serbia, Lithuania, Bulgaria, Estonia, Latvia, Cyprus and Greece) Interviews: 2 Stages Start Date: ASAP More info: See FAQ below, our candidate hub, or reach out to recruitment@adthena.com What you’ll do at Adthena As an Anti-Bot Engineer, you will design, build, and operate large-scale, resilient web scraping systems, with a strong focus on Google and Google-like search environments. This role sits at the intersection of data engineering, reverse engineering, and systems reliability, and is critical to delivering accurate, timely, and trustworthy data at scale. You will work on complex scraping problems where naïve approaches do not work, including dynamic rendering, anti-bot defences, frequent markup changes, and high-volume data collection. We are leaders in adopting coding with AI tools. The role is ideal for someone who believes in agentic coding and would like to improve their skills. Responsibilities * Design and maintain large-scale Python scraping systems that operate reliably against Google and other highly defended websites * Build scrapers for dynamic, JavaScript-heavy pages using browser automation and hybrid approaches * Continuously adapt to changes in page structure, request flows, and anti-automation mechanisms * Engineer robust extraction pipelines that prioritise data accuracy, consistency, and observability * Implement proxy, fingerprinting, and request-routing strategies to maximise stability and throughput * Monitor scrape health, detect failures early, and rapidly debug production issues * Optimise performance, cost, and latency across scraping infrastructure * Work closely with data engineers, data scientists, and product teams to ensure scraped data is usable and trusted * Document scraping logic and operational runbooks for long-term maintainability WHO WE LOOK FOR Research shows men apply if they meet ~60% of the criteria, while women and underrepresented groups apply only if they meet all requirements. If you have the skills but don't meet every requirement, reach out – we'd love to explore how you could be a great fit! Required Experience: * Strong professional experience with Python (or another main language, i.e. GoLang, Rust, JavaScript) including production-grade scraping systems * Deep hands-on experience scraping Google or similarly protected platforms * Solid understanding of HTTP, TLS, cookies, headers, redirects, and browser networking behaviour * Experience with tools such as Playwright, Selenium, Puppeteer, or equivalent browser automation frameworks * Strong knowledge of HTML parsing, DOM traversal, and data extraction techniques * Experience handling rate limiting, CAPTCHA, IP rotation, and bot detection systems * Comfortable working with asynchronous and concurrent scraping architectures * Experience running scrapers at scale in cloud environments * Strong debugging skills and ability to reason about complex failure modes * Experience with headless browser fingerprinting and anti-bot evasion techniques Nice To Have: * Familiarity with containerisation and orchestration, such as Docker and Kubernetes * Experience with distributed task systems and job queues * Background in data quality monitoring and anomaly detection * Experience working with search, advertising, or competitive intelligence data What We Value * Pragmatic problem-solving in hostile and fast-changing technical environments * High ownership of systems that run continuously and at scale * A strong bias toward reliability, correctness, and observability * Ability to explain complex technical behaviour clearly to non-specialists * Curiosity about how large platforms evolve their defences and infrastructure OUR CORE VALUES All Adthenians are expected to align closely with our ‘Core Values’. What it means... * Get Shit Done: We're big on taking action, owning our challenges, and finding solutions. * Freedom with Responsibility: We take charge of results to recognition. We know that our hustle not only moves the needle for the company but also sets us up for personal success. * Deliver Remarkable Quality: We care about exceeding expectations in the work we do and aim to always do our best work as individuals and as a team. * Smart & Always Improving: We strive daily to expand our knowledge and become better at what we do. MEET YOUR TEAMMATES You’ll work closely with: Paul Felby Title: Chief Product & Tech Officer LinkedIn: https://www.linkedin.com/in/paul-felby-1a475a18a/ Ivan Nikolov Title: Lead Technical Architect LinkedIn: https://www.linkedin.com/in/ivan-nikolov-475b2040/
ABOUT FATHOM We created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key moments of your calls, so you and your team can stay fully present without sacrificing context or clarity. From instant, searchable call summaries to seamless CRM updates and team-wide sharing, Fathom transforms meetings from a source of friction into a place for alignment and momentum. We’re a small company that creates magical experiences through the hard work of focused builders. We try to live our values - Care Deeply, Seek Leverage, Share Ownership, Sustain Urgency, and Be Tenacious - in everything we do, every day. We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far: 🥇 #1 Most Used App of the Year on HubSpot for 2025 🔥 #1 Rated on G2 with 4,500+ reviews and a perfect 5/5 rating 🥇 #1 Product of the Day and #2 AI Product of the Year 🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces 📈 We’re hitting revenue and usage records every week We think you’ll be pretty excited about Fathom too if you give it a try. Sign up today (it’s free)! Role Overview As an AI Engineer at Fathom, you'll be hands-on with LLMs, prototyping and refining our features. Your work will directly shape our product by generating practical specifications that steer our engineering team towards impactful updates and novel capabilities. This role is a bit of a hybrid of engineering // analytics // product management // research. It would suit someone already in an AI Engineering role as well as software engineers or data scientists that have gone deep into building AI features. This role is open to the US only, and does require 3 days per week in-office in San Francisco, California. What you’ll do * By 30 Days, you will have * Upgraded existing features to be smarter and/or faster by combining your prompt engineering experience with the latest available models. * Improved or created new evaluations for our existing features. * By 90 Days, you will have * Prototyped new AI features that address valuable use cases. * Fine-tuned models for our specific needs. * Developed new processes to speed-up how we migrate to new AI models. SHOW OFF IN YOUR APPLICATION! (IMPORTANT) When applying, include a quick demo of something you made with LLMs that you’re really excited about. It should showcase your fit for the role. Include it in any form you’d like (such as a link to a short video or a repo). REQUIREMENTS Hard Skills * Experience with prompt engineering – able to prompt LLMs to achieve outstanding and reliable outcomes. * Proficient in Python and able to hack together end-to-end prototypes. * Foundational analytics (able to manipulate data in Python or SQL). * Masters degree in a related field * Previous experience in fine-tuning LLMs is highly desirable. Soft Skills * Attention to detail, and a high level of scrutiny for impactful applications of LLMs. * Curiosity-driven and pragmatic with a focus on delivering results. * A generalist mindset with the ability to dive deep into a wide range of challenges. * Resilience and an ability to grind through complex problems. * Openness to disagreement and commitment to decisions once made. * Strong collaborative skills, with the ability to explain complex insights in an accessible manner to both technical and non-technical audiences * Independence in managing one’s workload and priorities WHAT'S IN IT FOR YOU * The opportunity to shape the foundational software services of a growing company * A role that balances innovation and incremental improvement * A dynamic and collaborative engineering team * Competitive compensation and benefits * A supportive environment that encourages innovation and personal growth WHY YOU SHOULD JOIN US * Opportunity for impact. We’re established enough to ship instead of fighting fires and early enough that your work will have a real impact. * Startup experience. You’ll work closely with our CEO, a 2X Founder/CEO with a background in computer science and product design. * We embrace being fully remote. We schedule meetings sparingly and instead heavily use async comms (Slack, Notion, Loom) ABOUT THE INTERVIEW * You’ll meet the entire team. We think it’s important that you get to meet everyone you’ll be working with. * No bullshit. Ask us anything you like. We’ve never understood why companies pretend they’re something that they’re not in the hiring process - you’re going to find out eventually so we’d rather you know who we are up front so we can both make sure this is a good fit for all involved. * Quick turnaround time. We know you have lots of options so we move fast usually in less than a week from start to finish.