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The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival. Main Duties * Ensure every member and guest is welcomed by name (if local/applicable) and new guests are welcomed with open arms and in a hospitable manner * Answer high-volume phone lines and confidently answer standard Q&A regarding menus, hours of operation and amenity availability/pricing and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries in full and with complete detail * Create reservations for club/restaurants and assist F&B Managers on the floor with service standards and service execution * Punctuating all calls and interactions with friendliness, accuracy, and discretion * Work with the reception team to ensure excellent service for members and open dialogue is had to manage expectations properly * Build relationships with members and guests and communicate and red flags and positive feedback to management to assess * Influence a fun and positive atmosphere by being approachable and professional * Performs other duties as assigned by supervisor/manager Required Skills/Qualifications * Minimum of 3+ years’ experience in a similar role. * Must have OpenTable and MICROS experience * Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities. * Problem solving skills and bring conflict resolution to any anticipated or current matter * Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment * Strong communication skills and ability to understand and follow written and verbal instructions * Flexible schedule and ability to work nights, weekends and holiday’s (as needed) Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8-10 hours. * Fast paced movements occasionally required to go from one part of the club to others. * Must be able to understand and communicate clearly with guests, members, and coworkers. * Must be able to reach and handle the computer, keyboard, and desktop items. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $23—$23 USD

POSITION: Permanent, Full Time HOURS: Full time and part time opportunities available. 15 hours per week up to 37.5 hours per week. LOCATION: Remote, UK based REMUNERATION:   * Salary Band - £60,000 to £62,000 depending on experience with children, adults, ADOS, ADI-r and ADHD * Extensive benefits package including Health Cash Plan worth over £1000     United by our vision. Leading with empathy. Pioneers in curiosity. Healios exists to bring exceptional healthcare to anyone, anytime, anywhere.  By digitising entire clinical pathways, we enable children, adults and families to receive and seamlessly transition between clinical services from the comfort of their home. You will play a pivotal role in leading high-quality neurodevelopmental assessments, making clear, evidence-based diagnostic decisions, and delivering meaningful post-diagnostic support. You’ll work across all service lines (NHS, Melios, Right to Choose), with Bupa accreditation available for eligible clinicians.. Your responsibilities will include:  * Undertaking initial assessments, core needs assessments and developmental histories  * Conducting ADOS and ADI-r assessments independently * Leading on diagnostic decision making  * Attending async MDT’s * Providing post diagnostic support and feedback * Completing high quality reports and documentation with the support of our digital report assistance tool You will have the opportunity to work across all service lines (NHS, Melios, Bupa) and we provide the appropriate clinicians with Bupa accreditation. If required, we will supply training to ensure you can undertake assessments for under 7's and adults during your onboarding. What you need to have * Clinical qualification in: * Occupational Therapy * Psychology (Clinical, Counselling or Forensic) or * Mental Health/Learning Disability Nursing * Child or Adult Nursing  * Social Work (Children/Adult & Families/Mental Health) * Speech and Language Therapy  * Peadiatrician * Clinical registration with HCPC, SWE, GMC or NMC * Must be ADOS and ADI-R trained and experienced * Minimum of 1 years experience of conducting diagnostic assessments using ADOS and ADI-R * Flexibility to support our mission of bringing healthcare to anyone, anytime, anywhere * A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children   What’s in it for you  * Generous leave entitlement  * 33 days holiday (including Bank Holidays) * Plus paid Christmas closure (between Christmas and New Year) * Plus Birthday Leave - paid day off on your birthday * Plus "Life Leave" - 2 days of extra leave to take when things you can't plan for happen * Enhanced family friendly policies including a phased return to work and receive full pay * Paid company sick pay scheme * Contributory Pension Scheme (6% matched) * Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child * Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club! * Access to NHS and Perks at Work discounts, including the Blue Light Card * Work from anywhere policy  * Free access to co-working spaces  * Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment * CPD/Growth day per year, plus personal development allowance to invest in your growth  * Clinical Professional Registration Fee - Paid * Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians ACCOMMODATIONS We’re glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page Healios is a Disability Confident Committed Employer and  we are committed to inclusivity and equality for people with different needs in the workplace.   DIVERSITY AND INCLUSION “Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. Whether we’re developing a new service line or enhancing one of our products, we need people with different skills, backgrounds, identities and perspectives to ensure our innovations will work for the children and young people we are here to serve. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.   SAFER RECRUITMENT & PRE- EMPLOYMENT CHECKS  Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation, We will do our absolute best to keep the people that we support, safe from harm. This starts with our recruitment processes. As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.