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The Role… We are seeking a sophisticated and detail-driven Operations Lead to oversee the operational excellence of our Soho Home Studio. In a luxury furniture retail environment where presentation, precision, and client experience are paramount, this role is responsible for ensuring that all operational functions run seamlessly behind the scenes to support an elevated, design-led customer journey. You will take ownership of inventory strategy, stockroom standards, and operational systems, ensuring the studio reflects the highest level of organization and care. As a key leader within the space, you will partner closely with the sales team to ensure product availability, maintain impeccable display standards, and deliver a seamless flow of goods from warehouse to floor. Main Duties… Operational Leadership & Studio Excellence * Champion operational excellence across the studio, ensuring all processes reflect the standards of a luxury retail environment. * Develop and refine systems that support efficiency, accuracy, and a seamless client and team experience. * Act as the operational lead, bridging communication between the studio, the UK and warehouse partners * Oversee the shop floor, while maintaining a strong focus on Daily Sales Targets. * Proactively identify opportunities to enhance workflows, improve inventory visibility, and elevate overall performance. * Oversee all inventory across furniture, décor, and textiles, ensuring accuracy, availability, and proper allocation between display and selling stock. * Lead and execute monthly stocktakes with a high level of precision, resolving discrepancies with urgency and accountability. * Manage replenishment planning, aligning stock levels with sales trends and client demand. * Ensure all inbound shipments are received, quality-checked, and seamlessly integrated into the stockroom and sales floor. * Partner with the sales and visual teams to maintain impeccable presentation standards across all studio displays. * Oversee ex-display lifecycle management, including tracking, seasonal transitions, and returns to warehouse. * Ensure alignment of studio displays with global directives, maintaining consistency across UK/US standards. * Maintain clear visibility of out-of-stock display items and drive timely resolution to protect the client experience. * Own and maintain all operational reporting tools and documents, ensuring they are consistently accurate and actionable, including: * Ex-display inventory and returns tracking * Warehouse (LA/NJ) coordination for display pieces * Backstock and sellable inventory management * Studio display out-of-stock reporting * Customer wishlist tracking to support sales follow-up * Utilize reporting to inform decision-making and improve operational performance. * Oversee the swatch program, ensuring timely ordering, organization, and delivery to clients and designers. * Support the sales team with accurate inventory information and efficient stock access to enhance service levels. * Set and maintain stockroom organization, ensuring a clean, efficient, and highly functional back-of-house environment. * Implement systems that enable ease of access, clarity, and speed for the team. * Uphold a standard of care and attention that reflects the quality of the Soho Home brand. * Lead, train, and develop team members on operational standards and expectations. * Create monthly trainings to ensure the studio team understands the full scope of operations. * Foster a culture of accountability, precision, and pride in execution. * Serve as a role model in professionalism, organization, and cross-functional collaboration. * Perform all other duties as assigned by Manager/Supervisor Requirements... * Have a proven 3 years' experience in a similar role within a luxury retail store. * Be able to deliver a high level of customer service.  * Communicate honestly, openly, and constructively.  * Have a creative flair and be able to talk about colors, styles, and trends in interiors with confidence.  * Demonstrate flexibility and innovation in recognizing and reacting to the changing retail environment.  * Be a strong team member.  * Experience in furniture and lighting is an advantage.  * Proficient in Google Docs, Excel, and Microsoft Office. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the store to others. * Must be able to move, pull, carry, or lift at least 50 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $70,500—$70,500 USD

WHO WE ARE Venatus is an award-winning, global ad-tech platform that connects advertisers to the exclusive audiences of 500+, world renowned gaming and entertainment publishers. We are tech-first. We are gamers. We are the difference makers. Because when it comes to helping the world’s most recognisable brands such as EA, MiniClip, Scopely and Rovio produce outstanding advertising campaigns, our in-house creative team alongside our direct and programmatic ad-sales have an unrivaled track-record. Our game-changing investment from leading private equity firm, LivingBridge makes this an exceptionally exciting time to join the company. Venatus has ambitious growth and expansion plans, launching new products and opening even more international offices. London is our HQ with regional offices in Amsterdam, New York, LA, Toronto, Sydney, Seoul and Manila. WHY YOU SHOULD WORK WITH US Venatus is an extremely ambitious company and we pride ourselves on our open and supportive culture. Our talented employees stay loyal to our business due to the regular learning opportunities and experience of working directly with industry experts. We empower people to succeed, welcoming innovative ideas and ways of working that will ultimately help the business grow. We offer a fluid approach to hybrid working, giving employees the freedom to produce their best work, wherever they are. Joining Venatus is a play for the top. You’ll be challenged in positive ways, learn rapidly and develop a career in one of the most captivating industries in the world. You will be able to develop both professionally and as an individual, carving a career path that engages and excites you. WHAT WE’RE LOOKING FOR The Senior Manager of Sales Marketing will work closely with, and report directly to the Head of Sales Marketing & Strategy to develop Sales Strategy and a narrative of ‘why gaming’ for brands within the North America (NA) Region. The Senior Manager is responsible for implementing the NA Direct Sales Go-to-Market (GTM) Strategy through comprehensive storytelling designed by audience insights and data analytics, marketplace positioning, and publisher partnership initiatives to monetize Venatus opportunities. This role will leverage strong marketing expertise, creativity and strategic vision to craft compelling value propositions and persuasive stories for the NA Sales Team to take to brand advertisers. The Senior Manager will also lead Sales Enablement initiatives for the NA Direct Sales Team by developing tools and training materials they need to succeed by working cross-functionally across Sales, Marketing, and Operations. Job Responsibilities: * In partnership with the Head of Sales Marketing, maintain the GTM approach and Sales Strategy for the NA region by defining target audiences, identifying publisher partner custom integration opportunities and designing sales collateral. * Consult with NA Sales Team on new business opportunities such as proactive proposals, client meetings and trade marketing events. * Own the NA Sales Collateral Library, including the management and accuracy of general deck templates, partner slides, audience insights, etc. * Develop media packages to optimize sales efforts and manage heavy up pipeline so sales leadership can identify inventory sell-through. * Help implement and utilize current work processes and develop new methods to further streamline workflow with a focus on education, product knowledge across the NA team and Venatus capabilities. Minimum Qualifications: * Several years of online marketing experience; combination of mobile, agency and client-side experience is strongly preferred. * Must possess a true passion for advertising and working to drive new forms of brand and performance-based ad products. * Strong written and verbal communications skills, well-versed presenter. * Proven expertise in supporting the development, production and delivery of compelling ad product solutions and packages. * Proven ability to work cross-functionally in a matrixed organization. * Strong influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with multiple stakeholders. * Works well under pressure, independently and collaboratively with the ability to manage multiple projects and deadlines simultaneously. * Ability to build and develop a strong sales marketing strategy team according to growth priorities and business rationale. * Proficient in marketing audience demographic and consumer behavior measurement tools (e.g., Comscore, GWI) * Experience working with CRM and enablement platforms (e.g., HubSpot) * Fully proficient in business and collaboration software to successfully engage with stakeholders and drive work: Outlook, Word, Excel, Power Point, Canva, Google Docs/Sheets, Photoshop (not required but preferred) Benefits & Perks * Medical, dental, and vision insurance * 401(k) * 20 days PTO plus your birthday off * Significant career growth opportunities within a global, fast-growing company Diversity, Equity and Inclusion We understand that the best ideas are born from the collaboration of diverse minds, spanning all races, religions, ethnicities, genders and orientations. We are dedicated to making Venatus a safe, happy place to be, allowing everyone to feel comfortable and confident in order to produce their best work. We employ a range of talent that represents the diverse creativity of our industry and we are proud of our growing teams of employees who share these values. If you have a disability or special need that requires accommodation during the application process, please let us know by emailing careers@venatus.com