Clearcase

🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 We are seeking someone with strong communication and analytical skills to join Octopus to work as a Pensions Specialist. This role will sit in a team responsible for launching new products and services and have day-to-day responsibility for our pension splitting work with amicable, another company in Octopus Group.  This is a client-facing role where you will own pension-related work within divorce cases and act as the primary point of contact throughout the lifecycle of each case. You will produce Pension on Divorce Expert reports using our pension calculation tools, while ensuring clients feel supported, informed, and confident during what is often a complex and sensitive period.  The role is not actuarial and does not involve expert witness work. KEY RESPONSIBILITIES CLIENT RELATIONSHIP MANAGEMENT (CORE FOCUS) * Act as the primary point of contact for clients. * Build strong, trusted relationships with clients throughout the divorce process. * Communicate potentially complex pension matters in a clear, calm, and accessible way. * Provide reassurance and guidance to clients dealing with sensitive financial and personal circumstances. * Manage expectations proactively, ensuring clients are kept informed at every stage. * Lead client discussions and maintain a consistent, high-quality client experience from instruction through to completion. * Act as an introducer to other Octopus Group companies and services.  TECHNICAL PENSIONS WORK * Oversee and/or review pension sharing calculations and related outputs. * Interpret pension benefits across Defined Benefit (DB), Defined Contribution (DC), and hybrid arrangements. * Work with Cash Equivalent Transfer Values (CETVs) and scheme-specific benefit structures. * Ensure accuracy and consistency of all technical calculations and supporting documentation. * Apply pension knowledge in a practical, case-focused manner. CASE & WORKFLOW MANAGEMENT * Manage a portfolio of divorce-related pension cases end-to-end. * Prioritise workload effectively to meet deadlines and client expectations. * Coordinate with internal teams to ensure timely and accurate delivery of outputs. * Identify and resolve issues or risks early in the process. * Maintain clear case records and ensure high standards of documentation. PROFESSIONAL LIAISON & COLLABORATION * Work closely with solicitors, financial advisers, and other professionals involved in divorce proceedings. * Contribute to a collaborative, service-led approach across all client interactions. * Support continuous improvement of internal processes, templates, and client experience. PERSON SPECIFICATION QUALIFICATIONS & KNOWLEDGE * Relevant pensions qualification and experience (e.g. PMI, DipPFS) * Strong knowledge of UK pension schemes, including DB and DC arrangements. * Familiarity with Cash Equivalent Transfer Values (CETVs). * Awareness of relevant guidance (e.g. Pensions Advisory Group) is desirable. EXPERIENCE * 3+ years’ experience in pensions administration, consultancy, financial planning, paraplanning or a technical pensions role. * Experience working with different types of pension schemes. * Proven experience in a client-facing role, ideally involving complex or sensitive financial matters. * Experience acting as a primary contact for clients. CORE COMPETENCIES CLIENT RELATIONSHIP MANAGEMENT (CRITICAL) * Demonstrates strong ability to build trust-based client relationships. * Communicates complex information in a clear, structured, and reassuring manner. * Shows empathy, discretion, and emotional intelligence in sensitive situations. * Takes ownership of the client experience, ensuring continuity and consistency. * Confident in leading conversations with clients and managing expectations effectively. TECHNICAL CAPABILITY * Strong understanding of pension structures and benefits across multiple scheme types. * Able to review, interpret, and sense-check pension-related calculations. * Applies technical knowledge in a practical, client-focused context. * Maintains high attention to detail and accuracy in all outputs. ORGANISATION & CASE MANAGEMENT * Strong ability to manage multiple cases simultaneously. * Effective prioritisation skills with a focus on deadlines and service quality. * Proactive in identifying risks and resolving issues early. * Structured and methodical approach to managing workflow and documentation. PERSONAL ATTRIBUTES * Calm, confident, and professional in client-facing situations. * Strong communicator with the ability to simplify complex technical topics. * Empathetic and sensitive to clients navigating difficult personal circumstances. * Highly organised with strong attention to detail. * Proactive, solutions-focused, and takes ownership of outcomes. * Comfortable balancing technical work with high levels of client interaction. ADDITIONAL INFORMATION This role is not actuarial and does not involve acting as an expert witness or providing court testimony. The focus is on delivering high-quality pensions expertise in a practical, accessible way, alongside exceptional client relationship management. A key success factor in this role is the ability to combine technical pensions understanding with the confidence and interpersonal skills required to build trusted, long-term client relationships. WHY JOIN US * This role is an exciting opportunity to grow and contribute to a brand new collaborative product between Octopus and amicable * You’ll have the opportunity to work in a specialist and growing area of pensions and divorce. * You’ll have direct ownership of client relationships and case outcomes. * We offer a supportive and collaborative working environment that spans Octopus Money and amicable, as well as the broader Octopus Group * You’ll get exposure to complex, varied, and meaningful casework. * As the first hire for this new product, you’ll be exposed to career development opportunities within a specialist field. The interview process Our interview process typically includes:  * An intro call with our talent team * A competency-based interview with the hiring manager * A panel interview with a short task presentation * A conversation focused on how you work and what you value We’ll keep it simple and respectful of your time, and you’ll meet the people you’ll actually work with. Our average process takes around four weeks but we’ll always work around your availability. What’s in it for you Base salary: £45,000 - £55,000 DOE + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group  We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background.  We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com

Senior Product Manager — Growth   🚀 About Nivoda Nivoda is a fast-growing B2B marketplace transforming the global diamond and gemstone industry. We connect thousands of suppliers and retailers across 100+ countries, processing $300M+ in annual transactions — and we're just getting started. The gemstone industry is a $350 billion opportunity, and we're building the infrastructure to unlock it. We move fast, hire exceptional people, and give them real ownership over meaningful work. If you want to join a company at the inflection point of exponential growth - where your decisions show up in the numbers - Nivoda is your place.   🎯 Our Mission The traditional diamond supply chain is broken - opaque, slow, and inaccessible to anyone without deep industry connections. We're changing that. Nivoda's mission is to make the global gemstone market accessible to every business, regardless of size or location. We democratise access to inventory, pricing, and logistics so that a jeweller in Boston has the same power as a trading house in Antwerp.   ⭐️ The Growth Team You'll be joining a high-visibility growth pod that owns some of the most critical parts of the Nivoda funnel. The team works at the intersection of data, design, and engineering — and operates with the urgency of a startup inside a scaling business. This is a new co-located team - right in Boston. There will be some flexibility, but we believe that working together in person will help deliver the most speed and impact.   🤔 About the Role As Senior PM for Growth, you'll own the metrics that determine whether Nivoda grows. You'll lead a cross-functional squad of engineers and designers to ship fast, run experiments, and relentlessly improve conversion and retention across the funnel. This isn't a role for people who want to write specs and hand them over — it's for someone who thrives in the middle of the action, connects data to narrative, and leads their team toward outcomes with clarity and pace. You'll report directly into the VP of Product and have a high-visibility seat at the table. The work you do will directly shape Nivoda's growth trajectory. You'll have autonomy to ship fast and lead the direction of your pod.   😎 What would YOU be doing? * Own key growth metrics across the funnel — from acquisition through to conversion and early retention — and drive measurable, sustained improvement. * Define and execute a roadmap that balances quick wins with long-term structural improvements to the customer experience. * Partner closely with engineering and design to ship experiments and features at pace — you know how to move fast without sacrificing quality. * Use data, customer research, and qualitative insight to identify the highest-leverage opportunities in the funnel and build a clear case for prioritisation. * Leverage AI tools to accelerate your own work — from writing specs, to running analyses, to generating test variants — and embed AI-powered features into the product where they create real value for users. * Tell compelling stories with data — whether you're presenting to the exec team, aligning engineering on priorities, or writing a one-pager that builds momentum. * Run structured experiments: define hypotheses, design tests, measure impact, and translate findings into product decisions. * Lead your squad toward outcomes, not outputs — you set the destination, remove blockers, and create an environment where the team does their best work. * Collaborate with Sales, Customer Success, and Marketing to understand friction points across the funnel and translate customer insight into product improvements. * Monitor key metrics weekly, build dashboards, and maintain a shared view of funnel health across the organisation.   😉 What do we need from YOU? * 5+ years of product management experience, with a demonstrable track record of driving growth or conversion metrics at a B2B or marketplace company. * Strong bias for action — you default to doing, not deliberating. You ship, learn, and iterate. * Exceptional storytelling and communication skills — you can distil complex data into a clear narrative and align stakeholders at every level. * Proven ability to collaborate at speed with engineering and design teams — you know how to build trust quickly and keep cross-functional work moving. * Deep comfort with data: you're proficient in SQL or equivalent, confident building dashboards, and able to design and evaluate A/B experiments. * Experience using AI tools to accelerate product work — whether for research, spec writing, analysis, or feature ideation. * High energy for new problems — you're energised by ambiguity, not paralysed by it. You find a way. * Strong ownership mentality — you treat metrics like they're your own business, not a metric someone else will worry about.   ✨ Nice to have * Experience in a marketplace or two-sided platform business. * Familiarity with product-led growth (PLG) methodologies and self-serve models. * Background working at a high-growth startup or scale-up where speed of execution was a competitive advantage. * Experience building or optimising in-product flows, lifecycle messaging, or conversion journeys.   🌍 Our culture and what we offer Nivoda is a place where smart, curious people do the best work of their careers. We're flat, collaborative, and deeply invested in each person's growth. We don't have a lot of rules — we have high trust, high standards, and a shared obsession with impact. We believe great products come from teams that feel ownership, have context, and are empowered to act. If that sounds like your kind of place, we want to hear from you.     🎁 Our current benefits Flexible working hours and a vibrant company culture Competitive salary: $170,000 – $190,000 USD 💻 Remote work 🏥 Medical (United Healthcare), Dental & Vision (Guardian Life) benefit 💸 401K benefit (US) 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 🚀 Chance to join and contribute to a company during its exponential expansion phase     🤝 Equal Opportunity Nivoda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, identities, and experiences — even if you don't tick every box. If this role excites you, apply. Please submit your CV in English.     📬 Not quite the right role? If this isn't the perfect fit but you're excited by Nivoda, join our Talent Pool and we'll reach out when a role that suits you opens up. Join the Nivoda Talent Pool →