Ccnp

Who are we? At Technimove, we’re passionate about transforming the way the world’s leading IT service providers manage their data centres. As the market leader in Data Centre Transformations, we deliver high-quality Professional Services and Data Centre Migrations for global clients, from ambitious start-ups to some of the most recognisable names in tech. Our secret weapon? Our people. Known as our TechniPeople, we’ve built a diverse, supportive, and ambitious team that thrives on collaboration, innovation, and passion. Some of our colleagues have been with us for over a decade, while many others are just starting their journey — but all share the same energy, drive, and love for what we do. Location: Hayes The Role: We are seeking a proactive Deputy Site Manager to support the successful delivery of data centre smart-hands and physical engineering engagements to an exceptionally high standard. Working alongside the Site Manager, you will play a key role in coordinating site activities, maintaining health and safety standards, managing contractors, and ensuring project milestones are achieved on time and to the highest quality standards. This is an excellent opportunity for an ambitious infrastructure professional looking to further develop their leadership skills within a growing and dynamic organisation. Key Responsibilities: • Support the Site Manager with the day-to-day management of site operations. • Act as the senior technical escalation point for complex incidents, infrastructure failures, and customer-impacting issues. • Collaborate with Consultancy and Project/Programme Management teams, and/or third parties, to plan, lead, and execute complex data centre installations, migrations, refreshes, and decommissioning activities. • Assist with site documentation, reporting, permits, and compliance records. • Lead and oversee advanced racking, stacking, structured cabling, patching, remediation, and infrastructure lifecycle activities. • Support Sales and Pre-Sales teams by contributing technical insights, validations, and solution designs. • Support with site surveys to assess data centre readiness, capacity, risks, and operational constraints. • Deputise for the Site Manager when required. Experience: Essential: • Advanced experience and knowledge of data centre engineering and supporting infrastructure technologies. • Ideally, at least one industry certification, such as CompTIA Server+/Network+, CCNA/P, VMware VCP, Vendor hardware certifications (Dell, Lenovo, NVIDIA, Supermicro), Microsoft fundamentals in Azure and M365, ITIL Foundation. Desirable: • Cisco CCNP or Specialist certifications. • VMware VCP-DCV. • CNet CDCTP / CDCDP or BICSI certification. • Advanced AI / HPC vendor certifications (NVIDIA, Dell, Lenovo, Supermicro). • AWS, Azure, or GCP administrator or architect certifications. Project management qualifications such as PRINCE2 or PMP. If interested, please apply!

For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. YOUR MISSION 💪 The boxxe NOC operates across Cisco, Fortinet and Palo Alto technologies, delivering high‑level services backed by top‑tier partnerships. As a NOC 3rd Line Technical Team Leader, you’ll lead a team of senior engineers (CCNP/FCP/CCIE level) who monitor, maintain and resolve complex network issues for our customers. You’ll drive high‑quality service delivery and ensure the team is performing at its best, supporting ticket ownership where needed and setting the standard for operational excellence. You’ll champion process and technical improvements, shaping how we work and embedding best practice across Operations. Your team will play a key role in supporting lower tiers with guidance, training and development. Working closely with the NOC Tech Lead, you’ll help introduce new products and services, validating deliverables and ensuring the wider team has the skills and clarity needed to support them confidently. WHAT YOU’LL BE DOING 🎯 * Leading, motivating, and developing a team of senior Network Operation Centre (NOC) Engineers * Ensuring the team are following best practice for incident, problem, service and change enablement in line with the specific needs of our customers * Oversight of team tasks including investigation, troubleshooting, diagnosis, resolution, and recovery to minimise impact to customers, stepping in to assist where required * Driving a culture of Customer Excellence and Continual Service Improvement within the team * Identifying, developing, communicating, and implementing process changes across the services to improve customer experience for the team and the wider operations team * Acting as a point of technical escalation for the NOC engineers * Working with the NOC 1st Line / 2nd Line Team Leaders to ensure tickets are being escalated to the 3rd Line team where appropriate and providing guidance and knowledge for those team to drive reduction in calls moving to the 3rd line team * Acting as a point of escalation for customers and internal stakeholders as required including participating in the On-Call management rota for out of hours escalations. * Provide input into Service Transition to ensure successful go-live of Managed Service contracts * Work with the Service Management teams to identify opportunities for improvement within customers accounts * Supporting the NOC Manager in required audits for the operation to gain and maintain relevant accreditations WHAT EXPERIENCE WE THINK YOU’LL NEED 🚀 * A track record of thriving in a fast‑paced NOC or similar technical operations environment * Proven experience leading high‑performing engineering teams and elevating overall capability * Outstanding interpersonal and communication skills, with the confidence to influence, mentor and inspire others * Strong analytical, planning and organisational abilities, with a knack for turning complex problems into clear, actionable solutions * Deep technical expertise to at least CCNP / FCP / PCNSE level (or equivalent), with the drive to continuously grow and stay ahead of emerging technologies           >  As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, > and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, > age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and > business need.