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TUS TAREAS TU MISIÓN COMO STORE MANAGER Serás el motor estratégico de nuestra nueva apertura en Calle Barquillo, Madrid, con la misión de maximizar las ventas, generar una experiencia de cliente memorable y liderar con empatía y determinación. Queremos a alguien resolutivo, carismático y con visión de negocio, que inspire a su equipo y que vibre con el universo Flabelus. TUS RESPONSABILIDADES Sales & Customer Experience * Diseñar e implementar estrategias de venta alineadas con los objetivos mensuales. * Fidelizar clientes a través de un servicio personalizado, cálido y memorable. * Supervisar y analizar KPIs: facturación diaria, ticket medio, tasa de conversión, etc.  Liderazgo de equipo * Coordinar, motivar y formar al equipo para alcanzar los objetivos. * Fomentar un ambiente de trabajo positivo, colaborativo y alineado con nuestros valores. Gestión operativa * Controlar cambios y devoluciones en Shopify y seguimiento de pedidos online. * Documentar y gestionar correctamente taras, acciones de gifting e incidencias. * Asegurar el cumplimiento de procesos internos y estándares visuales de tienda. Estrategia y colaboración * Trabajar en sinergia con el equipo de comunicación para lanzar campañas locales. * Aportar ideas y feedback para mejorar procesos y potenciar la marca. TU PERFIL ¿A QUIÉN BUSCAMOS? * Experiencia mínima de 3 años como Store Manager o Assistant Manager en marcas fashion/premium. * Sensibilidad por la moda, conocimiento de tendencias y amor por los detalles. * Excelentes habilidades en ventas, liderazgo y comunicación. * Persona resolutiva, organizada, proactiva y orientada a resultados. * Buen nivel de inglés (intermedio o superior). * Familiaridad con herramientas digitales (Shopify, Google Drive...). * Plus: Experiencia previa en marcas de lujo * Persona extrovertida, amable y orientada a las ventas. * Gusto por la moda, atención al detalle y sensibilidad estética. * Actitud positiva, resolutiva y con ganas de aprender. * Habilidad para gestionar múltiples tareas y trabajar en equipo. * Valorable: nivel intermedio de inglés y experiencia en marcas premium. ¿POR QUÉ NOSOTROS? Porque en Flabelus no solo lideras una tienda: haces crecer un universo, un equipo y una marca que está conquistando el mundo.

Job title: Customer Success Manager Department: Customer Success Location: London/Europe – Extensive travel required ABOUT XYZ REALITY ────────────────────────────── XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom — a smart, site-safe headset/hardhat — but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. THE ROLE ────────────────────────────── Customer Success Managers are the face of XYZ Reality for our clients. They make people feel the product. This role is for someone who has spent years in construction delivery — in Electrical Engineering, CSA, Project Controls, or Commissioning — and knows the industry inside out. You'll use that hard-won experience to connect with site teams on their level, understand their pressures, and show them how XYZ Reality helps them deliver better. You're not a software salesperson. You're a construction professional who has found a better way. You'll spend a lot of time on sites, working directly with project teams and building the kind of trust that only comes from actually having lived it. But you'll also need to hold your own in a room with VPs and senior client stakeholders — translating field reality into business value. If you love construction but are frustrated with the way things have always been done, and you're genuinely curious about where technology can take the industry — this role was built for you. KEY RESPONSIBILITIES ────────────────────────────── • Own the day-to-day client relationship across your assigned projects — acting as the primary point of contact for site teams, project managers, and senior stakeholders to ensure they are getting full value from the XYZ platform. • Drive on-site adoption of the XYZ platform — working directly with field teams to embed the service into daily workflows, remove adoption barriers, and ensure the product is genuinely improving how work gets done. • Be the bridge between site and senior leadership — translating on-the-ground performance, issues, and wins into clear reporting and insight for client Project Directors, Construction Directors, and VPs. • Identify risks to client satisfaction or adoption early — flagging issues proactively, coordinating with internal teams to resolve them, and maintaining a high standard of delivery across every project touchpoint. • Support commercial growth — contributing to account retention and expansion by building strong relationships, demonstrating measurable delivery impact, and partnering with the Commercial team on client conversations. • Feed real-world insight back into XYZ — sharing client feedback, site observations, and adoption patterns with Product, Operations, and Leadership to help shape how the platform and service evolves. REQUIRED QUALIFICATIONS ────────────────────────────── • Proven background in construction delivery with specialism in one or more of: Electrical Engineering, Civil / Structural / Architectural (CSA), Project Controls, or Commissioning — on major programmes. • Hands-on site experience that gives you genuine credibility with field teams, combined with the communication skills to engage effectively with senior client stakeholders up to VP level. • Comfortable with extensive travel to project sites as a core part of the role — this is a field-facing position, not a desk job. • Curiosity about technology and genuine openness to learn — you do not need to be a tech expert, but you need to believe that better tools can change how construction gets delivered. KEY EXPERIENCE & SKILLS ────────────────────────────── • Deep construction specialism — Electrical, CSA, Project Controls, or Commissioning • Naturally builds trust with site teams & senior stakeholders alike • Clear, confident communicator from Sub-Contractor to VP • Client-focused with a drive to deliver measurable value • Curious about technology & motivated to learn • Resilient, adaptable & thrives in a fast-moving environment BENEFITS ────────────────────────────── 🏝️25 days annual leave + public holidays 🩺Private healthcare with Vitality 🎄Christmas shutdown days on top of leave allowance (2–4 per year usually) 🏠Hybrid working 🪙Biannual salary reviews 💰Employee referral scheme 🚀Make a real-world impact of revolutionising the construction industry

Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Role Summary As a Site Surveyor at XYZ Reality, you will be responsible for establishing and maintaining both primary and secondary control on-site using a Robotic Total Station to enable the usage of the Atom. Once established, part of your daily tasks will be to wear the Atom, using it to eliminate construction and design errors on-site, which would otherwise lead to costly and time-consuming rework. Key Responsibilities * Using a Robotic Total Station to establish primary and secondary control via traversing / resection. * Conducting daily site inspections using the Atom (Augmented Reality headset) to ensure works are installed/being installed correctly, as per the BIM Model. * Client communication and reporting * Producing reports based on the inspections from that day. * Attending meetings to coordinate with contractors to plan daily activities. * Processing and reviewing all acquired data to ensure it is accurate and reliable. * Reporting to the Field Operations Manager, maintaining an efficient workflow and ensuring all requested inspections are conducted within the specified time frame. * Working with the Contractor to devise a weekly lookahead of inspections in line with the master construction programme to de-risk incorrect installation from taking place in the field. * Obtaining and preparing the latest approved Revit models to export into HoloSite Skills, Knowledge and Expertise * Experience in construction surveying or engineering surveying. * Strong experience using Robotic Total Stations for construction layout and control. * Experience working on large-scale construction or infrastructure projects is preferred * Knowledge related to 3D software (Revit, Navisworks etc) or BIM / BIM360 is desirable but not essential and can be taught * Must be confident in using Microsoft Office * No previous Augmented Reality experience is required – full training will be provided * Advanced English proficiency, both written and spoken, is required. * Applicants must hold Malaysian citizens. Benefits * Competitive salary based on 40-hour week * 8 days holidays and increases with year of services + national holidays Want to see it in action? Check out our Through The Lens video by clicking here! For more content and information please visit our company pages: www.xyzreality.com https://www.linkedin.com/company/xyz-reality/posts/?feedView=all

Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Role Summary The Graduate/Entry-Level Site Engineer role is designed for individuals at the beginning of their career, typically with limited construction experience. This role focuses on developing the technical and practical skills required to deliver XYZ Reality’s services on construction projects. This role will perform the same operational tasks as Site Engineers but will receive additional training, mentorship, and support while they develop their competency. Key Responsibilities * Track construction progress against BIM models using XYZ’s Augmented Reality Device – The Atom. * Conduct on-site quality inspections and raise observations on the XYZ Platform. * Ensure these QA Issues are submitted to the client on daily basis. * Be responsible for the quality of your work ensuring that it follows outlined workflows and standards. * Maintain high levels of data accuracy and reporting standards. * Collaborate with other engineers on-site to ensure full coverage of the project. * Support the Lead Engineer in maintaining operational standards. Required Skills & Experience * Degree or relatable education/experience in engineering, construction management, surveying, or related discipline. * Strong willingness to learn and develop new technical skills. * Interest in the construction industry including technology and digital tools. Benefits & Good to Knows · Competitive salary based on 40-hour week · 15 days paid time off + public holidays · Healthcare including vision + dental · Working on-site on MAJOR multimillion/billion-dollar construction projects · Travel and relocation opportunities across the US · Push boundaries and deliver cutting-edge technology that is going to change the construction industry forever · Professional development opportunities If you'd like to see the products and technology we have created so far on our journey you can view it in action through our YouTube and Website Essential: You must have a clean criminal record and be willing to undergo background checks and drugs tests due to security requirements of the projects we work on. This is a permanent role. Ongoing assignments will be subject to project availability and the candidate’s flexibility to travel or relocate.

Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Role Summary The Lead Site Engineer is the senior field representative for XYZ Reality on a project. They are responsible for overseeing the day-to-day activities of the site team, ensuring all workflows and standards are followed, and acting as the primary point of coordination between the site team, and the client. Alongside leadership responsibilities, the Lead will also perform core Site Engineer tasks including progress capture and quality inspections on a daily basis alongside the rest of the team. Key Responsibilities · Lead and coordinate daily activities of Site Engineers and Graduate Site Engineers on the project. · Ensure all team members follow company workflows, QA procedures, and data capture standards. · Drive adoption of the XYZ platform among client teams and stakeholders. · Conduct progress tracking against BIM models using XYZ’s Augmented Reality Device – The Atom. · Perform on-site QA inspections and record findings within the XYZ platform. · Attend and contribute to weekly coordination meetings with the client to review quality issues and progress. · Monitor quality issues raised by the engineering team and ensure they are reviewed and closed out by the client. · Provide coaching and support to Site Engineers to maintain high delivery standards. · Escalate risks, blockers, or performance issues to project management when necessary. Required Skills & Experience · Experience working on large scale construction projects. · Experience supervising or coordinating small teams. · Understanding of construction drawings, BIM models, and site workflows. · Ability to communicate effectively with both technical teams and client stakeholders. · Comfortable using digital construction tools and new technologies. · Basic IT Skills (Microsoft Suite). Benefits & Good to Knows · Competitive salary based on 40-hour week · 15 days paid time off + public holidays · Healthcare including vision + dental · Working on-site on MAJOR multimillion/billion-dollar construction projects · Travel and relocation opportunities across the US · Push boundaries and deliver cutting-edge technology that is going to change the construction industry forever · Professional development opportunities If you'd like to see the products and technology we have created so far on our journey you can view it in action through our YouTube and Website Essential: You must have a clean criminal record and be willing to undergo background checks and drugs tests due to security requirements of the projects we work on. This is a permanent role. Ongoing assignments will be subject to project availability and the candidate’s flexibility to travel or relocate.

Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Role Summary As a Site Surveyor at XYZ Reality, you will be responsible for establishing and maintaining both primary and secondary control on-site using a Robotic Total Station to enable the usage of the Atom. Once established, part of your daily tasks will be to wear the Atom, using it to eliminate construction and design errors on-site, which would otherwise lead to costly and time-consuming rework. Key Responsibilities * Using a Robotic Total Station to establish primary and secondary control via traversing / resection. * Conducting daily site inspections using the Atom (Augmented Reality headset) to ensure works are installed/being installed correctly, as per the BIM Model. * Client communication and reporting * Producing reports based on the inspections from that day. * Attending meetings to coordinate with contractors to plan daily activities. * Processing and reviewing all acquired data to ensure it is accurate and reliable. * Reporting to the Field Operations Manager, maintaining an efficient workflow and ensuring all requested inspections are conducted within the specified time frame. * Working with the Contractor to devise a weekly lookahead of inspections in line with the master construction programme to de-risk incorrect installation from taking place in the field. * Obtaining and preparing the latest approved Revit models to export into HoloSite Skills, Knowledge and Expertise * Experience in construction surveying or engineering surveying. * Strong experience using Robotic Total Stations for construction layout and control. * Experience working on large-scale construction or infrastructure projects is preferred * Knowledge related to 3D software (Revit, Navisworks etc) or BIM / BIM360 is desirable but not essential and can be taught * Must be confident in using Microsoft Office Benefits & Good to Knows · Competitive salary based on 40-hour week · 15 days paid time off + public holidays · Healthcare including vision + dental · Working on-site on MAJOR multimillion/billion-dollar construction projects · Travel and relocation opportunities across the US · Push boundaries and deliver cutting-edge technology that is going to change the construction industry forever · Professional development opportunities If you'd like to see the products and technology we have created so far on our journey you can view it in action through our YouTube and Website Essential: You must have a clean criminal record and be willing to undergo background checks and drugs tests due to security requirements of the projects we work on. This is a permanent role. Ongoing assignments will be subject to project availability and the candidate’s flexibility to travel or relocate.

Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Role Summary The Graduate/Entry-Level Site Engineer role is designed for individuals at the beginning of their career, typically with limited construction experience. This role focuses on developing the technical and practical skills required to deliver XYZ Reality’s services on construction projects. This role will perform the same operational tasks as Site Engineers but will receive additional training, mentorship, and support while they develop their competency. Key Responsibilities * Track construction progress against BIM models using XYZ’s Augmented Reality Device – The Atom. * Conduct on-site quality inspections and raise observations on the XYZ Platform. * Ensure these QA Issues are submitted to the client on daily basis. * Be responsible for the quality of your work ensuring that it follows outlined workflows and standards. * Maintain high levels of data accuracy and reporting standards. * Collaborate with other engineers on-site to ensure full coverage of the project. * Support the Lead Engineer in maintaining operational standards. Required Skills & Experience * Degree or relatable education/experience in engineering, construction management, surveying, or related discipline. * Strong willingness to learn and develop new technical skills. * Interest in the construction industry including technology and digital tools. Benefits & Good to Knows · Competitive salary based on 40-hour week · 15 days paid time off + public holidays · Healthcare including vision + dental · 401K · Working on-site on MAJOR multimillion/billion-dollar construction projects · Travel and relocation opportunities across the US · Push boundaries and deliver cutting-edge technology that is going to change the construction industry forever · Professional development opportunities If you'd like to see the products and technology we have created so far on our journey you can view it in action through our YouTube and Website Essential: You must have a clean criminal record and be willing to undergo background checks and drugs tests due to security requirements of the projects we work on. This is a permanent role. Ongoing assignments will be subject to project availability and the candidate’s flexibility to travel or relocate.

Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Role Summary The Lead Site Engineer is the senior field representative for XYZ Reality on a project. They are responsible for overseeing the day-to-day activities of the site team, ensuring all workflows and standards are followed, and acting as the primary point of coordination between the site team, and the client. Alongside leadership responsibilities, the Lead will also perform core Site Engineer tasks including progress capture and quality inspections on a daily basis alongside the rest of the team. Key Responsibilities · Lead and coordinate daily activities of Site Engineers and Graduate Site Engineers on the project. · Ensure all team members follow company workflows, QA procedures, and data capture standards. · Drive adoption of the XYZ platform among client teams and stakeholders. · Conduct progress tracking against BIM models using XYZ’s Augmented Reality Device – The Atom. · Perform on-site QA inspections and record findings within the XYZ platform. · Attend and contribute to weekly coordination meetings with the client to review quality issues and progress. · Monitor quality issues raised by the engineering team and ensure they are reviewed and closed out by the client. · Provide coaching and support to Site Engineers to maintain high delivery standards. · Escalate risks, blockers, or performance issues to project management when necessary. Required Skills & Experience · Experience working on large scale construction projects. · Experience supervising or coordinating small teams. · Understanding of construction drawings, BIM models, and site workflows. · Ability to communicate effectively with both technical teams and client stakeholders. · Comfortable using digital construction tools and new technologies. · Basic IT Skills (Microsoft Suite). Benefits & Good to Knows · Competitive salary based on 40-hour week · 15 days paid time off + public holidays · Healthcare including vision + dental · 401K · Working on-site on MAJOR multimillion/billion-dollar construction projects · Travel and relocation opportunities across the US · Push boundaries and deliver cutting-edge technology that is going to change the construction industry forever · Professional development opportunities If you'd like to see the products and technology we have created so far on our journey you can view it in action through our YouTube and Website Essential: You must have a clean criminal record and be willing to undergo background checks and drugs tests due to security requirements of the projects we work on. This is a permanent role. Ongoing assignments will be subject to project availability and the candidate’s flexibility to travel or relocate.

Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Role Summary As a Site Surveyor at XYZ Reality, you will be responsible for establishing and maintaining both primary and secondary control on-site using a Robotic Total Station to enable the usage of the Atom. Once established, part of your daily tasks will be to wear the Atom, using it to eliminate construction and design errors on-site, which would otherwise lead to costly and time-consuming rework. Key Responsibilities * Using a Robotic Total Station to establish primary and secondary control via traversing / resection. * Conducting daily site inspections using the Atom (Augmented Reality headset) to ensure works are installed/being installed correctly, as per the BIM Model. * Client communication and reporting * Producing reports based on the inspections from that day. * Attending meetings to coordinate with contractors to plan daily activities. * Processing and reviewing all acquired data to ensure it is accurate and reliable. * Reporting to the Field Operations Manager, maintaining an efficient workflow and ensuring all requested inspections are conducted within the specified time frame. * Working with the Contractor to devise a weekly lookahead of inspections in line with the master construction programme to de-risk incorrect installation from taking place in the field. * Obtaining and preparing the latest approved Revit models to export into HoloSite Skills, Knowledge and Expertise * Experience in construction surveying or engineering surveying. * Strong experience using Robotic Total Stations for construction layout and control. * Experience working on large-scale construction or infrastructure projects is preferred * Knowledge related to 3D software (Revit, Navisworks etc) or BIM / BIM360 is desirable but not essential and can be taught * Must be confident in using Microsoft Office Benefits & Good to Knows · Competitive salary based on 40-hour week · 15 days paid time off + public holidays · Healthcare including vision + dental · 401K · Working on-site on MAJOR multimillion/billion-dollar construction projects · Travel and relocation opportunities across the US · Push boundaries and deliver cutting-edge technology that is going to change the construction industry forever · Professional development opportunities If you'd like to see the products and technology we have created so far on our journey you can view it in action through our YouTube and Website Essential: You must have a clean criminal record and be willing to undergo background checks and drugs tests due to security requirements of the projects we work on. This is a permanent role. Ongoing assignments will be subject to project availability and the candidate’s flexibility to travel or relocate.

Introduction to XYZ XYZ Reality are the creators of the world's first and only engineering-grade Augmented Reality solution, purpose built for the construction industry. Not only have we created this holographic technology, that sits within The Atom – a smart, site-safe headset/hardhat - but we implement it on projects, utilising the power of AR to ensure that all schemes are completed in line with the delivery timescales and budgets. XYZ has grown to over 100 staff across the UK, US & Europe and is working with Mission Critical organisations & construction companies to successfully deliver major projects. Role Summary The Site Engineer is responsible for delivering XYZ Reality’s core service on construction projects. This includes tracking construction progress against BIM models, performing quality inspections on-site, and submitting findings to the client through the XYZ platform. This role requires individuals with practical construction experience who can quickly adopt XYZ Reality’s technology and workflows. Key Responsibilities * Track construction progress against BIM models using XYZ’s Augmented Reality Device – The Atom. * Conduct on-site quality inspections and raise observations on the XYZ Platform. * Ensure these QA Issues are submitted to the client on a daily basis. * Be responsible for the quality of your work ensuring that it follows outlined workflows and standards. * Maintain high levels of data accuracy and reporting standards. * Collaborate with other engineers on-site to ensure full coverage of the project. * Support the Lead Engineer in maintaining operational standards. Required Skills & Experience * Experience working on construction sites. * Strong attention to detail and data accuracy. * Comfortable working with digital tools and software platforms. * Ability to work independently in a fast-paced site environment. * Basic IT Skills (Microsoft Suite). Benefits & Good to Knows · Competitive salary based on 40-hour week · 15 days paid time off + public holidays · Healthcare including vision + dental · 401K · Working on-site on MAJOR multimillion/billion-dollar construction projects · Travel and relocation opportunities across the US · Push boundaries and deliver cutting-edge technology that is going to change the construction industry forever · Professional development opportunities If you'd like to see the products and technology we have created so far on our journey you can view it in action through our YouTube and Website Essential: You must have a clean criminal record and be willing to undergo background checks and drugs tests due to security requirements of the projects we work on. This is a permanent role. Ongoing assignments will be subject to project availability and the candidate’s flexibility to travel or relocate.