Sökresultat för "staff onboarding"

Teamleader till Safely – bygg och led framtidens säljstjärnor Är du en toppresterande säljare som är redo för nästa steg? Eller är du redan en erfaren ledare som älskar kicken av att se ditt team krossa sina mål? Som Teamleader hos Safely får du helhetsansvaret för ett team med drivna säljare. Ditt uppdrag är tydligt: att coacha, motivera och utveckla dina medarbetare så att ni tillsammans blir kontorets vassaste enhet. ROLLEN I KORTHET Coaching & Utveckling: Du sitter med vid samtal, lyssnar och ger direkt feedback för att höja säljarnas nivå. Mål & Uppföljning: Du driver teamet mot uppsatta KPI:er och ser till att energin alltid är på topp. Rekrytering & Onboarding: Du spelar en nyckelroll i att välkomna och skola in de nya talanger vi rekryterar. Egen försäljning: För att kunna leda andra behöver du själv behärska hantverket och föregå med gott exempel. VI ERBJUDER DIG Attraktiv lönemodell: Fast grundlön + provision på teamets resultat Ledarskapsutbildning: Vi investerar i din utveckling som ledare och ger dig verktygen att lyckas. Karriärväg: Safely växer, och för rätt person finns stora möjligheter till vidare avancemang inom bolaget. Kultur: En fartfylld arbetsplats där vi firar vinster, kör tävlingar och värdesätter hög energi. VEM ÄR DU? Vi söker en naturlig ledare. Du behöver inte ha varit chef i 10 år, men du måste ha: Ett starkt sälj-trackrecord: Du vet vad som krävs för att stänga affärer och kan lära ut det. Vinnarskalle: Du hatar att förlora och älskar att se siffrorna peka uppåt. Pedagogisk ådra: Du har förmågan att se vad varje individ behöver för att ta nästa steg. Hög energi: Du är den som sätter stämningen i rummet från morgonmötet till dagens slut. OM SAFELY Vi är experter på trygghet och försäkringar. Hos oss får du jobba i moderna lokaler i Solna med uppvärmda leads och marknadens bästa verktyg. Vi tror på att kombinera professionalism med en familjär och peppande stämning. ÄR DU DEN VI SÖKER? Urval sker löpande. Skicka in din ansökan nu och berätta varför just du är rätt person att leda Safelys nästa vinnarteam!

JOIN OUR GLOBAL FORCE OF 400+ INNOVATORS, BLENDING THE LATEST IN TECH WITH THE GREATEST IN SOUNDTRACKING, FROM OUR STOCKHOLM HQ TO OFFICES IN LONDON, NEW YORK, LOS ANGELES, BERLIN, PARIS, OSLO, AND SEOUL. WE’RE AN INDUSTRY LEADER WITH A STARTUP MENTALITY. WE TAKE WHAT WE DO SERIOUSLY, BUT WE DON’T TAKE OURSELVES TOO SERIOUSLY. CREATING AND COLLABORATING TO TRANSFORM THE SOUND OF STREAMING, CONTENT, AND CULTURE. COME JOIN US, AND LET THE WORLD FEEL YOUR WORK. We're Looking For a Staff Software Engineer – AI & Automation We're building a new Productivity Engineering team, and you'll be the founding engineer of an internal platform that lets non-engineers build, deploy, and host agents and applications. This means your decisions will shape the architecture, the developer experience, and the culture of the team for years to come. YOUR KEY RESPONSIBILITIES INCLUDE: Operating with an AI-first mindset, you will leverage AI, agents and technical logic to: * Architect and build the foundational platform that enables business users across the organisation to create, deploy, and manage internal applications and agents without requiring engineering support. * Own the end-to-end design of this platform, from infrastructure and hosting to the self-service interfaces and guardrails that make it safe and approachable for non-technical users. * Establish the patterns, integrations, and building blocks that connect to core enterprise systems and allow business teams to move quickly without compromising security or compliance. * Work closely with business stakeholders to translate operational needs into platform capabilities, ensuring the systems you build are not only technically sound but genuinely adopted. * Operate as a senior technical voice within a small, high-autonomy team, helping set architectural direction and raising the bar for how the team designs and delivers. REQUIREMENTS & TECHNICAL COMPETENCE * The Blueprint: Extensive track record as a Senior, Staff, or Principal Engineer, with a proven history of owning greenfield platforms, distributed systems, and backend scalability patterns. * Infrastructure & Platform: Deep production-scale GCP (compute, networking, IAM, managed services), Kubernetes, and Helm (designing for multi-tenancy). * Languages: Proficient in Go (primary), with comfort across the stack in TypeScript and/or Python. * Developer Experience (DX): Hands-on experience with GitOps, environment provisioning, infrastructure-as-code (Terraform), and enterprise security/IAM (SSO/Okta integration). * AI Integration: Experience integrating LLMs and agentic systems into production backends (Vertex AI, Gemini, OpenAI, MCP, or similar). * Product Mindset: Strong understanding of API design and a proven ability to design for non-technical users—you care about onboarding, UX, documentation, and what "easy to use" means in practice. Way of Working: Highly autonomous, comfortable with high ambiguity, and able to clearly present technical trade-offs to non-engineering stakeholders. Equal opportunity employer We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us. Application Ready to make the world feel your work? Please apply, in English.

The Role…  At Soho House, as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness, presentation, and service across all guest-facing and back-of-house areas.   You will play a critical role in maintaining the premium environment expected by our members and guests, while supporting, training, and motivating your team.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (Option to add up to 2 additional dependents) * Dental Plan (option to add up to additional 2 dependents) * Birthday Day Off after 1 years continuous service  * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Supervise and coordinate housekeeping staff to ensure all areas (rooms, public spaces, offices, and staff areas) are cleaned and maintained to high standards.  * Conduct daily inspections and audits of guest areas, restrooms, lounges, and event spaces, addressing any deficiencies immediately.  * Support training and onboarding of new team members, ensuring they understand club standards, procedures, and safety expectations.  * Create and adjust daily work schedules and task lists based on occupancy, events, and business levels.  * Liaise with front of house, events, and maintenance teams to ensure smooth operations and prompt response to member needs.  * Monitor housekeeping stock levels (e.g. cleaning supplies, linen, amenities) and assist with inventory control.  * Enforce health, hygiene, and safety regulations, and ensure compliance with COSHH and manual handling practices.  * Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.  * Lead by example, promoting a positive team environment and strong work ethic.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.   * 2–3 years’ experience in a housekeeping supervisory or senior attendant role, ideally within luxury hospitality or private clubs  * Strong understanding of cleaning techniques, guest service, and back-of-house procedures  * Experience leading and motivating a team in a fast-paced environment  * Excellent communication, time management, and organisational skills  * Detail-oriented with a proactive approach to problem solving  * Working knowledge of housekeeping systems or software is a plus  The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £16.50—£16.50 GBP

The Role… At Soho House a Pastry Cook I collaborates with the Pastry Chef to create, craft and develop simple, rustic, approachable yet rememberable desserts, pastries or other sweet goods. Responsible for all aspects of the Pastry Kitchen and comfortable prepping, production, a-la-carte and COGS. A Pastry Cook I, is efficient and effective in the pastry kitchen and experienced in executing high quality treats, tastes and recipes. A successful Pastry Cook I is a critical member of the team due to a diverse and specialized skill set and proven ability to execute all menu items, work every station and properly from prep-to-plate as well as deliver consistent pastries through production. Main Duties * Well-versed on preparing delicious, house made pastries, following recipes, contributing creatively and working autonomously on all pastry stations to deliver a-la-carte or production-based pasty’s in fast-paced and demanding environment * Support Pastry Chef on the line and with inventory as well as the purchasing of goods to ensure kitchens are functioning at optimal performance with a sustainable food cost while also maintaining wastage, oven temps and quality to reduce additional costs and educate line staff of the COGs and how it contributes to the profit and loss of the company * Supervise Pastry Cook(s) including but not limited to on-boarding and on-the-job training * Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable * Precise attention to detail and efficient in creating a-la-carte dish(s), including family meal * Support Pastry Chef by assisting with end of shift reports and handover sheets * Maintain company target goals and consistent experience for Soho House Standards for service; 3-8-10 * Positive influence for teams under pressure and provide a welcoming work environment that increases staff moral Required Skills/Qualifications * Minimum of 3+ years’ experience in a fast pace, upscale and approachable environment of professionals * Strong understanding of making pastry dishes from scratch and plating a-la-cate and production * Proven ability to execute all menu items and properly prepare and deliver top quality dishes on all stations * Food handler’s certificate * Strong communicator, able to take direction, team player and motivator * Proactive ability to build professional relationships with all leaders and kitchen team and arrive to work prior to scheduled start to ensure you have appropriate time to situate, eat and be briefed on previous service and anticipated service * Flexible schedule and ability to work morning, night, weekend and holiday’s (as needed) * Possess a level of creativity to create recipes from scratch Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry, or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $26—$26 USD

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State -  Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About Us Louma Country Hotel is a unique destination committed to delivering exceptional culinary and hospitality experiences rooted in our Farm-to-Fork ethos. We pride ourselves on creating unforgettable moments for our guests through outstanding food, beverage, and immersive experiences. The Role We are seeking a dynamic and experienced Head of Food & Beverage to lead our service team and oversee the planning and delivery of market-leading culinary and beverage offerings. This role is pivotal in ensuring guest satisfaction, operational excellence, and commercial success across daily operations, bespoke events, and experiential activities. Key Responsibilities * Oversee all Food and Beverage operations, ensuring best-practice hospitality standards. * Develop and implement SOPs and training programs for service excellence. * Manage budgets (OPEX & CAPEX), financial compliance, and monthly reporting. * Drive revenue through upselling and optimising profitability. * Ensure compliance with health, safety, and food standards (HACCP, FSA). * Collaborate with Head Chef and Front-of-House teams on menus and service. * Maintain stock control, procurement, and CRM system efficiency. * Support marketing initiatives for events and experiences. * Lead recruitment, onboarding, and continuous staff development. Requirements * Proven experience in F&B management within hospitality or luxury settings. * Strong knowledge of CRM and POS systems. * Personal Alcohol License and Level 3 Food Hygiene certification. * HACCP, First Aid at Work, Fire Marshall, Manual Handling certifications. * WSET Level 2 or equivalent beverage knowledge. * Excellent leadership, communication, and organisational skills. What We Offer * Competitive salary and benefits package. * Opportunity to shape and enhance a premium hospitality experience. * A vibrant, collaborative environment in a stunning retreat setting.

Job Advertisement – Restaurant Manager Restaurant Manager – Carbon, Gothenburg Carbon is an award-winning restaurant in the heart of Gothenburg, known for exceptional hospitality, carefully crafted seasonal menus, and a commitment to quality in every detail. We are now looking for a Restaurant Manager who will take overall responsibility for the daily operation of the restaurant and help us continue delivering an outstanding guest experience. About the role As Restaurant Manager, you will be responsible for ensuring that the restaurant operates efficiently every day while maintaining Carbon's high standards of service, quality, and professionalism. You will work closely with the owners, kitchen team, and front-of-house staff to create a positive work environment and an exceptional experience for every guest. The role includes: · Leading and coordinating the daily operation of the restaurant · Planning staff schedules and allocating resources efficiently · Recruiting, onboarding, and developing team members · Ensuring excellent customer service and guest satisfaction · Monitoring operational performance and implementing improvements · Managing inventory, purchasing, and supplier coordination · Following up on budgets, costs, and operational KPIs · Ensuring compliance with food safety, hygiene, and workplace safety regulations · Creating efficient routines and maintaining high operational standards · Supporting the team during service whenever needed Who we are looking for We are looking for a motivated and hands-on leader who enjoys working in a fast-paced environment and is passionate about delivering outstanding guest experiences. You are an organized and reliable team player with excellent communication skills and a natural ability to motivate others while maintaining high standards of service and quality. You are someone who: · Has several years of experience in a leadership or management role · Can lead, motivate, and develop teams with confidence and respect · Is highly organized and able to plan and prioritize effectively · Works well under pressure and makes sound decisions · Has strong problem-solving skills and a proactive mindset · Understands the importance of customer service and guest satisfaction · Is committed to maintaining high standards of quality, hygiene, and workplace safety · Takes responsibility, shows initiative, and leads by example · Speaks English fluently; Swedish is an advantage but not required Previous management experience in restaurants, hotels, retail, or other customer-facing businesses is highly valued. We also welcome candidates with transferable leadership and operational management experience. We offer · A leadership role in one of Gothenburg's respected restaurants · The opportunity to influence daily operations and future development · A professional and ambitious team · Competitive salary based on experience · Long-term career opportunities · A workplace built on quality, collaboration, and continuous improvement If you are a structured leader with strong operational skills and a passion for building successful teams, we would love to hear from you. Apply by sending your CV and a short personal letter.

Do you want to play a leading role in building and evolving a scalable, secure and automated platform that supports our global retail business? We are looking for a Platform Engineer who thrives at the intersection of identity, messaging and cloud infrastructure. In this role, you won’t just operate the platform — you will shape it. Together with a skilled team, you will drive architecture decisions, automation and continuous improvements across our core services. What you get At Lindex, you’re not just joining a fashion company, you’re becoming part of a company with a higher purpose, to drive meaningful change for women, and a team that truly cares about its people. When you join us, you’ll also enjoy: Supportive onboarding that helps you feel confident and ready A culture of collaboration, continuous learning and constructive feedback Generous 30 per cent staff discount Bonus programme based on our shared success Collective agreement Your role in our team As Platform Engineer, you will play a key role in designing, building and operating our platform services across cloud and hybrid environments. You will take ownership of critical areas such as identity, messaging and automation, ensuring that our platform is secure, scalable and reliable. You will act as a technical expert within the team, contributing to architectural decisions and driving best practices, while collaborating closely with architects, security teams and external partners. In this role you will also: Own and drive the evolution of Microsoft Entra ID and identity services Design and optimize Exchange Online and email flow architecture Lead initiatives within email security, including mail gateways and protection platforms Work with Microsoft Defender suite to strengthen threat protection and security posture Drive automation at scale using PowerShell and modern tooling Define and improve cloud infrastructure patterns and best practices Strengthen monitoring, reliability, and operational excellence across the platform Act as a technical advisor in projects and decision-making forums Support and guide colleagues within the platform domain Is this you? You take ownership beyond your immediate scope and you combine deep technical expertise with a structured and pragmatic mindset. You enjoy driving improvements that make a real difference. You’re comfortable navigating complexity, making informed decisions and influencing others. Collaboration comes naturally to you, and you actively contribute to a culture of learning and continuous improvement. Leading yourself, being active in your own development and always staying on your toes to find the best solution are all things you know well. This also sounds like you: Extensive experience in Microsoft Entra ID and identity services Strong expertise in Exchange Online and email flow management Proven experience with mail gateways and email security solutions Experience working with Microsoft Defender (e.g., Defender for Office 365, Identity, Endpoint) Strong understanding of Microsoft 365 platform and services Advanced PowerShell skills with a strong automation mindset Solid experience managing infrastructure in cloud environments (Azure preferred) Strong knowledge of monitoring, networking, and platform operations Experience contributing to architectural or design decisions in complex environments Familiarity with security and compliance requirements is a plus Fluent in English and Swedish Bachelor’s or master’s degree in IT, or equivalent experience Who we are We’re a growing global fashion company from Sweden, driven by a higher purpose: to drive meaningful change for women. Our commitment to women, sustainability, and customers guides everything we do as we build a brand-driven, sustainable company with a digital-first mindset. At Lindex, we’re all about doing things together – collaborating, sharing ideas, and supporting one another. Because together, we achieve more than we ever could alone. Got a good feeling? We’d love to hear from you. We’re excited to get to know you! With summer and vacation season around the corner, we will start reviewing applications mid August — so you’ve got plenty of time to submit yours. During summer, our team will be away enjoying some well-deserved time off, which means we won’t be available to answer questions about the position until August. Thanks for your patience! We like to keep things simple, so please apply online (not by email).

The Role…  At Soho House, the Floor Manager is responsible for maintaining the food and beverage operation in conjunction with the General Manager and management team. As the Floor Manager, your primary responsibility is to manage a floor team to deliver a successful and efficient service whilst upholding Soho House service standards and creating an approachable yet elevated atmosphere for members, guests and staff. You’ll ensure that members have an enjoyable experience and deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Every House Membership * 50% off Food & Drink, 7 days a week * Staff Room Rate; Any Bedroom, Any House, $100 a night * Private Health and Dental Care * Life Assurance * Day off on your birthday * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Drive exceptional service standards by developing and refining systems that enhance the experience for members, guests, and staff. * Lead engaging training sessions on Soho House food and drink programs through storytelling, demos, and initiatives like “Cook House,” “House Tonic,” and “Club School.” * Collaborate across departments to ensure every guest interaction is seamless, aligned with brand expectations, and delivered with consistency. * Support recruitment efforts by identifying talent needs, participating in interviews, and evaluating candidates alongside People & Development. * Oversee onboarding and development of new team members, ensuring the floor team is confident, polished, and guest-focused. * Gather and act on member feedback in partnership with the Membership team to continuously improve service and offerings. * Train and coach staff on Soho House core values, roles, and service standards to build a high-performing and knowledgeable team. * Oversee daily operations, ensuring all assigned tasks are completed on time and to the highest standard. * Create efficient staff rotas, manage labour costs, and reduce unnecessary overtime to maintain operational excellence. * Uphold and enforce standards of appearance, compliance, safety, and professionalism across the team. ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * Minimum of 2+ years’ experience in similar capacity * Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure * Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests * Must be able to demonstrate competency as outlined in the training schedule and Club School * Must be able to work flexible shifts and schedules, including weekends and holidays as needed * Ability to take direction, work in a team environment and autonomously

Techary redefines the way customers procure, implement, and support their organisations' technology, providing an innovative alternative to the traditional Managed Service Provider (MSP) / Value-Added Reseller (VAR) approach.  Our concept, “Technology, done differently”, embodies our belief that the way our customers consume and utilize technology should innovate at the same pace as the technology itself. Our customers range from small start-ups to global enterprises. From designing, deploying and managing infrastructure stacks within low-latency financial trading environments, to relocating the headquarters of a global fintech firm, our operations span multiple markets, industries and geographies. Techary have helped customers scale their operations globally, gain an advantage in financial markets, enabled mission-critical projects and, most importantly, implemented technology that delivers alpha-accelerating business transformation.   THE ROLE   As a 1st Line Support Engineer, you will be the first point of contact for our managed service customers, delivering professional, friendly, and effective technical support. This role is critical to our service delivery model and customer experience. You will handle incoming incidents and service requests, resolve common technical issues, and ensure all tickets are logged, triaged, and progressed in line with SLAs. For more complex issues, you will work closely with 2nd and 3rd line engineers, gaining exposure to a wide range of technologies and environments. This is an ideal role for someone who thrives in a fast-paced MSP environment, is passionate about customer service, and is hungry to learn and progress quickly.   KEY RESPONSIBILITIES:   Service Desk Support & Ticket Management   * Act as the first point of contact for customer support requests via phone, email, and ticketing system * Log, triage, prioritise, and manage incidents and service requests in line with SLAs * Resolve common 1st line issues efficiently while maintaining high customer satisfaction * Ensure accurate, clear, and consistent ticket documentation Technical Support   * Provide 1st line support across: - Windows 10/11 and macOS - Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) - User account management (Active Directory / Entra ID) - Basic networking and connectivity issues - Printers, peripherals, and end-user devices * Perform password resets, user onboarding/offboarding tasks, and access requests * Escalate complex issues to 2nd line with high-quality diagnostics and context   Customer Experience & Communication   * Deliver a friendly, professional, and confident customer experience at all times * Set clear expectations with customers around resolution times and next steps * Represent the company’s values and service standards in every interaction * Handle high-volume support requests while maintaining attention to detail Collaboration & Continuous Improvement   * Work closely with 2nd and 3rd line engineers to ensure smooth escalation and resolution * Contribute to the knowledge base by documenting common fixes and procedures * Identify recurring issues and suggest improvements to processes or tooling * Actively engage in training and development to expand technical capability   ESSENTIAL SKILLS:   * Previous experience in a 1st line support or service desk role * Previous experience within an MSP environment is highly desirable * Strong customer service mindset with excellent communication skills * Working knowledge of: - Windows 10/11 - Microsoft 365 - Active Directory / Entra ID (basic user management) * Experience using ticketing systems (e.g. HaloPSA, ServiceNow, Freshservice, ConnectWise) * Ability to work effectively in a fast-paced, SLA-driven environment   DESIRABLE SKILLS:   * MSP experience supporting multiple customers and environments * Exposure to Intune, Azure AD, or endpoint management tools * Basic understanding of networking concepts (DNS, DHCP, VPNs) * Relevant certifications such as: - CompTIA A+ / Network+ - Microsoft Fundamentals (MS-900, AZ-900) * A clear desire to progress into 2nd line and beyond   BENEFITS   At Techary, we embrace a family culture and believe in working as a team to overcome any challenge we face.   Employee benefits include:   * Birthday as a free day holiday. * Social events run throughout the year. * Free breakfast, snacks and drinks. * Lunch provided Friday.   Job Type: Permanent EQUAL OPPORTUNITIES & DIVERSITY POLICY Techary is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make the best use of their skills, free from discrimination or harassment and in which all decisions are based on merit. Full details of Techary’s Equal Opportunity Policy are available upon request.

Are you a responsible person looking for a new challenge within one of Sweden's largest q-commerce companies? foodora market is foodora's very own grocery store with delivery within 30 minutes. At foodora market, we offer a wide range of products you can find in a typical supermarket. We are now looking for a Store Manager in Uppsala who will be responsible for daily operations, staff, and results. Are you eager to grow in a leadership role? Submit your application today! Your Mission: Manage daily operations, including placing orders, receiving deliveries, picking orders, and monitoring inventory. Lead and plan daily activities with staff, staffing, scheduling, and coaching the team to perform at their best while enjoying their work! Optimize workflows and routines, ensure rules are followed, and maintain the store in excellent condition. Take charge of systematic workplace safety efforts, lead staff meetings, and conduct employee and salary reviews. Qualifications We believe you have previous experience as a store manager, assistant store manager, warehouse manager, or team leader. You are a master at working efficiently, and you are eager to share your expertise with your colleagues. Having a relevant post-secondary education for this position is considered a plus. Experience working with food products is also seen as an advantage. You understand Swedish and English fluently and can speak either Swedish or English proficiently. You have strong system proficiency and solid skills in Excel/Google Sheets. Additional information Wellness allowance topped with the opportunity to participate in many work/life balance initiatives at foodora such as wellness hour & reduced price on massage. Employee discount at foodora (woho!) Occupational pension, incl. premium exemption insurance, accident insurance and life insurance. foodora Learning - Monthly learning sessions about different topics, such as the q-commerce industry, negotiation techniques and project management combined with a structured onboarding and inspiring courses within our learning tool Sana Great deals at Benify (for e.g. gym membership, e-bikes hotels, audiobooks, streaming services, clothes, kitchen supplies… and so much more! Awesome AW’s and (pink) parties!

WE'RE UNLOCKING ACCESS TO THE NHS, BECAUSE HEALTHCARE IS NOT TRULY FREE UNTIL IT'S TRULY ACCESSIBLE 💙 The world’s best healthcare, for free. It's not a new idea, it's called the NHS. But the largest healthcare provider is fundamentally broken. Patient satisfaction is at an all time low, and the biggest reason cited is lack of access. So we’re on a mission to fix it with technology that actually works. We're building the front door of UK healthcare, creating a future where one billion NHS appointments are transparent and instantly bookable, and patients are guided to the right service first time using AI. We're developing critical national infrastructure. Today, 26% of GP practices in England use our patient registration software, while one in five GP practices in London use Bookable Search to help new patients find and book appointments seamlessly. Our latest product, Bookable Navigator, extends this vision by automatically booking appointments for existing patients. We operate from within a working GP practice in East London 🏥 We're backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme, and were previously ranked the 8th fastest-growing startup in the UK and 33rd fastest-growing in Europe 🚀 ⛩️ OUR PRINCIPLES Exciting challenges lie ahead. Guided by our principles, we’ll meet these challenges with a thoughtful and caring approach. These principles drive everything we do at Healthtech-1: 1. 💙 Care deeply 2. 🏋️‍♀️ Work hard 3. 🤝 Be your word 4. 💬 Trust in radical truth and transparency 5.  🚀 Do your life's best work 6. 🥳 Find the fun Read more about our principles and our "why" in the Healthtech-1 Handbook. ✨ THE ROLE We’re hiring a Senior Clinical Account Executive to help more GP practices adopt our platform. This opportunity is perfect for GPs wanting impact beyond the consulting room; this is your chance to shape the future of healthcare delivery while staying connected to patient outcomes. You’ll be part of a proven team with deep industry relationships and a track record of innovation. This role is perfect for clinicians ready to use their expertise in a strategic, commercial environment where your insights help us scale. What on offer: * Salary: £45,000 - £75,000 + commission (depends on YOE and interview performance) * Location - Stratford (E.London) - 4 days onsite & 1 WFH WHY NHS STAFF END UP THRIVING HERE The best people in this role deeply understand: * Pressure inside General Practice or the NHS * Patient access challenges * Reception and triage workflows * NHS operational realities * How difficult change can be inside the NHS Your clinical credibility and empathy will matter far more than “traditional sales experience”. You’ll spend your time: * Speaking directly with GP partners, Practice Managers, and their teams * Understanding operational pain points * Explaining how our products can support GP practices * Helping teams improve patient access * Guiding practices from sign-up to go-live WHAT SUCCESS LOOKS LIKE You’ll: * Own a geographic patch * Generate and close new practice opportunities * Build trusted relationships with clinicians and practice teams * Help practices successfully go live on the platform * Improve how we sell and support practices as we scale Targets are ambitious because the mission matters: * 15+ practices live per month * High demo-to-close conversion * Fast onboarding and adoption WHO THIS ROLE SUITS You’ll enjoy this role if you: * Care deeply about improving access to healthcare * Want impact beyond a single practice or clinic * Enjoy communicating and influencing people * Like solving operational problems * Thrive in fast-moving startup environments * Want ownership, progression, and autonomy You probably won’t enjoy this role if you: * Prefer highly structured NHS environments * Want a purely clinical role * Dislike commercial targets or outbound activity * Prefer slow decision-making and consensus culture GROWTH & PROGRESSION Progression comes from: * Closing bigger and more strategic opportunities * Becoming a product expert * Coaching and mentoring others * Helping shape go-to-market strategy IDEAL BACKGROUND We’d especially love to hear from people with experience in: * General Practice * Primary care operations * NHS transformation or commissioning * Clinical leadership * Practice management * Healthtech or digital health * Sales experience is preferred We care more about: * Being highly competitive and target driven * Clinical understanding * Communication skills * High ownership * Energy and adaptability * Ability to build trust quickly 💙 A BIT ABOUT US 💙 We’re all NHS staff. We’re inside-outsiders. Trusted with one of the biggest datasets in the world. 🏥 Our office is within a GP practice. This is our unfair advantage. Got a question? Pop down the corridor. Want to learn how your work affects real patients? Pop downstairs to reception. 💪🏼 4 days in the office and 1 day WFH (for most roles). We highly prioritise in-person communication and prefer candidates who want to work 4+ days a week in the office. Our anchor days are Mon, Tues, Thurs and Fri. Homemade breakfast and lunch are on the house every day when you're in the office, ensuring you're fuelled for success! 🌀 We work in growth cycles. Every 8 weeks we do the same set of activities. 1 week outside of Business-as-Usual to research, strategise, plan our work. 7 weeks to knuckle down and deliver it. 🤝 We’re highly collaborative. One of the benefits of a high trust team is we often work autonomously, but as a team we’re very collaborative by nature. Two heads are often better than one, and we frequently lean on each other to solve problems together. 🤜🏽 We’re backed by industry leaders. We’re on the DigitalHealth.London Accelerator, backed by the NHS Clinical Entrepreneur Program, winners of the London Business School Healthtech Challenge, Innovate UK, and Y Combinator (S23). 🚀 AN OPPORTUNITY FOR REAL UPSIDE 💉 Paid volunteer days. We offer an additional 2 paid days off per year where you can give back to your mission of choice. 🎢 Every 8 weeks we take a day off to socialise as a team. In the past we’ve hiked box hill, raved at All Points East and spent one rainy day at Thorpe park. This works out as 6 working days a year. 📚 Learning budget of £250 annually and time off to spend it - we care about this; this is flexible and based on need but everyone will receive a yearly allocation towards their continual growth. 🍽️ Homemade breakfast and lunch are on the house when you're in the office, ensuring you're fuelled for success! 🥡 Team takeaways every Monday night 🥗 Health and fitness budget of £60 per month - see more here 🧘‍♂️ An additional 7 days of paid leave is available if you want to take time to learn how to meditate. 💫 Tooling; You’ll have your choice of operating systems and any additional tools you need to do your best work (e.g. keyboard, additional monitors, mouse etc). If you’re on our Engineering teams you’ll receive the latest MacBook Pro and our Growth & Ops teams receives a MacBook Air. 🩺 We know health and family come first which is why we have a generous sick leave policy with additional days that can be taken for mental health leave. ✈️ We prioritise time outside of work to bond, once a year we’ll holiday together! Destination chosen by popular vote. In 2025, we spent 8 days in a surf camp in France! 👎 No private medical insurance, because we believe in the NHS and we are here to improve it! 🐥 Parental leave: Post passing probation it is: statutory - 6 weeks 90% pay then, SMP for 33 weeks; if you've been an employee for a year: 12 weeks 100% pay then, SMP for 27 weeks; and if you have been here for 2 years: 18 weeks 100% pay then, SMP for 21 weeks. This will improve over time. We also include up to £9,000 of childcare contribution for primary caregivers to support a five-day return where possible. 👪 Fertility leave. We understand how difficult a fertility journey can be. This is why we give an extra 5 days off per year if you or your partner are going through fertility treatment. 🐖 Pension - We operate a standard 3% employer contribution and employees auto-contribute 5% of their salary. We use Nest as our provider. 🏡 Local living benefit - A one-off benefit to support living closer to the office: £5,000 if you live within a 30-minute walk, or £2,500 within a 30-minute bike. It is optional, available immediately on signing, and not linked to performance or progression. 🚕 If you choose to work late in the office, you can expense dinner after 7pm and an Uber home after 9pm, or earlier if you feel unsafe travelling in the dark. This is optional and about wellbeing, not performance or expectations. ⛵️And of course, an adventure of a lifetime! 🌈 INCLUSIVE & DIVERSE BY DESIGN We care about building a product that is loved and a culture that is rich in perspectives, experiences, and backgrounds. Our team represents more than ten different cultures. We come together every lunch time for a home cooked meal, rotated among team members! We want everyone in our team to know that they belong. We are purposeful about this and are proactively building a company that is inclusive of all people; from race, religion, sex, sexual orientation, gender identity, age, neurodiversity, disability, colour, and national origin - essentially every type of diversity. We don’t just want people who fit in, we want them to fit together. We're active in continually improving the way we make this happen.

Svenska Biträdande Restaurangchef Vill du bli en del av vårt team? Vi söker en engagerad och serviceinriktad Biträdande Restaurangchef som vill vara med och leda vårt team samt säkerställa att varje gäst får en förstklassig upplevelse. Är du en naturlig ledare med passion för restaurangbranschen är detta tjänsten för dig. Om tjänsten Som Biträdande Restaurangchef arbetar du nära restaurangchefen och ansvarar för den dagliga driften. Du stöttar personalen, säkerställer hög servicenivå och bidrar till att restaurangen drivs effektivt och professionellt. Arbetsuppgifter Assistera restaurangchefen i den dagliga verksamheten. Leda och stötta både serverings- och kökspersonal. Introducera, utbilda och coacha medarbetare. Säkerställa hög kundservice och hantera gästernas synpunkter på ett professionellt sätt. Ansvara för att hygien-, livsmedels- och säkerhetsrutiner följs. Hjälpa till med schemaläggning, lagerhantering och beställning av varor. Bidra till att uppnå försäljningsmål och hålla kostnader under kontroll. Ansvara för öppning och stängning av restaurangen vid behov. Delta i rekrytering, introduktion och utveckling av personal. Kvalifikationer Tidigare erfarenhet från en ledande roll inom restaurang, exempelvis som arbetsledare, skiftledare eller biträdande restaurangchef. Goda ledarskaps-, kommunikations- och organisationsförmågor. Förmåga att arbeta effektivt i ett högt tempo. Stark känsla för service och problemlösning. Flexibilitet att arbeta kvällar, helger och röda dagar. Kunskap om livsmedelshygien och gällande säkerhetsföreskrifter. Vi erbjuder Konkurrenskraftig lön Möjligheter till utveckling och karriär Ett positivt och engagerat arbetsklimat Personalrabatter och personalmåltider Förmåner enligt företagets villkor Ansökan Skicka in ditt CV tillsammans med en kort presentation av dig själv och din erfarenhet. Vi ser fram emot att höra från dig! English: We are looking for a motivated, customer-focused Assistant Restaurant Manager to help lead our team and ensure an outstanding dining experience for every guest. If you're a natural leader with a passion for hospitality, we'd love to hear from you. Position Summary As the Assistant Restaurant Manager, you will work closely with the Restaurant Manager to oversee daily operations, support staff, maintain high service standards, and ensure the restaurant runs efficiently. You'll play a key role in creating a positive work environment while delivering exceptional customer service. Key Responsibilities Assist in managing the restaurant's daily operations. Supervise and support front-of-house and back-of-house team members. Train, coach, and motivate employees to meet performance expectations. Ensure excellent customer service and resolve guest concerns professionally. Monitor food quality, cleanliness, and compliance with health and safety regulations. Assist with scheduling, inventory management, and ordering supplies. Help achieve sales goals and control labor and food costs. Open and close the restaurant as needed. Support hiring and onboarding of new team members. Qualifications Previous restaurant leadership experience preferred (Assistant Manager, Shift Leader, or Supervisor). Strong leadership, communication, and organizational skills. Ability to thrive in a fast-paced environment. Excellent problem-solving and customer service abilities. Flexible schedule, including evenings, weekends, and holidays. Knowledge of food safety and sanitation practices. What We Offer Competitive pay Opportunities for career growth and advancement Supportive and team-oriented work environment Employee meal discounts Health and other benefits (where applicable) How to Apply If you're ready to take the next step in your hospitality career, we'd love to meet you! Submit your resume along with a brief summary of your experience. Qualified candidates will be contacted for an interview. We are an equal opportunity employer and welcome applicants from all backgrounds. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

HEMFRID SÖKER DIG SOM VILL ARBETA SOM SERVICETEAMARE I GÖTEBORG/HISINGEN Hemfrid är Sveriges största företag inom hemstädning. Vi hjälper våra kunder med tjänster i hemmet så som städning, fönsterputs, flyttservice och mycket annat. HEMSTÄDNING I VÄRLDSKLASS Att jobba med oss på hemfrid innebär att du får ett roligt, varierande jobb inom hemstädning. Som serviceteamare blir du en del av ett sammansvetsat team där du tillsammans med dina kollegor arbetar för att göra våra kunders vardag enklare. Du kommer att arbeta med ett härligt gäng från olika delar av världen, där vi stöttar och hjälper varandra för att skapa bästa möjliga service.  Om rollen:  Som serviceteamare är du en del av vårt kvalitetsteam och arbetar nära Area Manager och Field Lead för att säkerställa hög kvalitet i vår leverans. Rollen innebär att du stöttar nya kollegor på fältet, samtidigt som du själv utför start- och storstädningar, fönsterputs och vikariepass. Du kommer även vid behov att genomföra kvalitetskontroller, följa nya medarbetare i deras introduktion samt avlasta med nyckelhantering. Du är en viktig del i att skapa nöjda kunder, bidra till teamets utveckling och säkerställa att våra arbetssätt håller hög kvalitet. Rollen innebär också löpande dialog och återkoppling till chef samt deltagande i kvalitetsteamsmöten varje månad. Vi letar efter dig som: Tycker om att jobba i team med andra kollegor Ha tidigare erfarenhet inom städning Är engagerad och vill utvecklas inom städning Pratar svenska eller engelska Kan arbeta flexibla timmar, där arbetstiderna är kl. 8-17 Är flexibel att arbeta utan fasta kunder Har giltigt körkort (B) Vi erbjuder dig: En tillsvidareanställning med en sysselsättningsgrad på 75-90% Kollektivavtal och bra anställningsvillkor Ansvarsförsäkring, sjukförsäkring, pensionsförsäkring och friskvårdsbidrag Utbildning inom hemstädning med fokus på din utveckling Härliga kollegor från hela världen Vill du bli en av oss? Välkommen med din ansökan! Har du några frågor angående tjänsten eller vår rekryteringsprocess är du varmt välkommen att kontakta oss på hr@hemfrid.se. Nyfiken på var vi söker personal? Upptäck alla områden här! HEMFRID IS LOOKING FOR YOU WHO WANT TO WORK AS A SERVICETEAMARE IN GÖTEBORG Hemfrid is Sweden's largest company in home cleaning. We assist our customers with household services such as cleaning, window washing, moving services, and much more. We are constantly looking for staff who are interested in working with us in Göteborg and other parts of Sweden. Please visit our website www.hemfrid.se/karriar to see other cities where we are hiring. WORLD-CLASS HOME CLEANING Working with us at Hemfrid means you’ll have a fun, varied job in home cleaning. As a service team member at Hemfrid, you will be part of a close-knit team, working alongside your colleagues to make our customers' everyday lives easier. You will work with a great group of people from different parts of the world, where we support and help each other to provide the best possible service. About the role: As a Serviceteamer, you will be part of our quality team, working closely with the Area Manager and Field Lead to ensure high-quality service delivery. In this role, you will support new colleagues in the field while also performing start and deep cleanings, window cleaning, and substitute shifts. When needed, you will carry out quality checks, accompany new employees during their onboarding, and assist with light administrative tasks. You play an important role in ensuring customer satisfaction, supporting team development, and maintaining high standards in our workflows. The role also includes continuous communication and feedback to your manager, as well as participation in monthly quality team meetings. We are looking for someone who: Enjoy working in a team with other colleagues. Have previous experience from a cleaning profession. Is committed and wants to develop within cleaning Speaks Swedish or English Can work flexible hours, 8am-5pm Are flexibel to work without fixed customers Have a valid driving license (B) We offer you: An permanent employment, with an employment rate of 75-90% Collective agreement and good employment conditions Liability insurance, health insurance, pension insurance, and wellness allowance Training in home cleaning with a focus on your development Wonderful colleagues from all over the world Do you want to join us? Welcome to apply! If you have any questions regarding the position or our recruitment process, feel free to contact us at hr@hemfrid.se. Curious about where we’re hiring? Discover all our locations here!