Sökresultat för "home care services"

Om oss Nordisk Hemservice är ett familjeföretag som funnits sedan 2002. Företaget startades av systrarna Maria Irebro och Marie-Louise Bergqvist. Idag är vi cirka 150 medarbetare som arbetar i Danderyd, Östermalm och Södermalm. Nordisk Hemservice har avtal med Stockholms Stad. I arbetet följer vi fastställda rutiner och riktlinjer tillsammans med kontinuerliga kvalitetskontroller. God kvalitet i omsorgen är viktigt för oss Vårt mål är att alla våra kunder ska känna sig nöjda och trygga med vår omsorg. Genom att samarbeta med vårdpersonal, distriktsköterskor och Avancerad sjukvård i hemmet (ASiH), kan vi utveckla och individanpassa vård och omsorg. Vi söker nu fler undersköterskor som vill vara med och arbeta tillsammans med oss! Kvalifikationer Erfarenhet av serviceyrket Goda kunskaper i svenska (både tal och skrift) Erfarenhet av omvårdnad Vård- och omsorgsutbildning Har en god fysik då arbetet innebär mycket promenader och tunga lyft Innan erbjudande om anställning ska utdrag ur polisens belastningsregister uppvisas. "Kontroll av egna uppgifter". Beställ gärna på en gång två stycken i samband med ansökan. En som du kan öppna själv och en som du lämnar oöppnat till oss:https://polisen.se/tjanster-tillstand/belastningsregistret/kontrollera-dina-uppgifter-i-belastningsr... Meriterande B-körkort Erfarenhet av hemtjänsten Skyddad yrkestitel Stor vikt kommer att läggas vid personlig lämplighet. Vi ser gärna att du har ett gott bemötande och vill ta ansvar. Du har också en förmåga att planera och organisera, samt är positiv, glad och hjälpsam. Arbetsuppgifter Att arbeta inom hemtjänsten innebär att du arbetar självständigt med stort ansvar. Samtidigt är du en del av vårt team och har daglig kontakt med våra kunder och närstående. Dina arbetsuppgifter består bland annat av att planera och utföra omvårdnadsarbete i kundernas hem såsom: - Personlig omvårdnad (hjälp med personlig hygien, förflyttning, påklädning). - Service (matlagning, inköp av dagligvaror, städning och tvätt). - Ledsagning (följa med kunden till aktiviteter utanför hemmet). Efter varje besök kommer du att göra noggrann dokumentation samt tidsregistrering i en mobilapplikation och du tar dig mellan kunderna till fots, cykel eller bil. Besök hos kunderna sker kl. 07:00-22:00, årets alla dagar. Vi ser gärna att du är flexibel och kan arbeta både dag- och kvällstid samt helger. Vi ser helst att du kan arbeta mellan 70-90% och inte har annat arbete. Ansökan ska bestå av ett CV och ett Personlig Brev där du beskriver varför du söker till oss och vad du gör idag. För att vara förberedd vid eventuell intervju, så beställ ett registerutdrag via E-tjänster från polisen (obs öppnas ej): https://polisen.se/tjanster-tillstand/belastningsregistret/hvb-hem

Är du legitimerad eller icke-legitimerad underläkare och nyfiken på att se hur vi arbetar inom avancerad sjukvård i hemmet (ASIH)? Vi söker nu underläkare för sommaren 2026 som vill vara med och bidra till vår verksamhet och våra patienter! Om oss Teamen är multiprofessionella där läkare, sjuksköterskor, fysioterapeut, arbetsterapeut, dietist och kurator ingår. Vi har lång erfarenhet av att bedriva både avancerad sjukvård i hemmet, med fokus på personcentrerad vård. Patienterna har ofta en komplex symtombild och vanligt förekommande diagnoser är cancersjukdomar, hjärtsvikt och KOL. Vi söker dig som är legitimerad eller icke-legitimerad underläkare och är redo för en ny spännande utmaning där du får arbeta tillsammans med erfarna specialistläkare i ett multiprofessionellt team.  Vår verksamhet är fördelad i sex olika geografiska områden i norra Stockholm med fem kontor. Ange gärna i ansökan om vilket kontor som är intressant för dig att arbeta i.  Rollen Arbetsuppgifterna innefattar bland annat att under handledning undersöka, bedöma och behandla patienter. Du deltar i teamarbetet där flera professioner ingår samt medverkar i olika utvecklingsarbeten inom verksamheten. Du får även kontinuerlig handledning och arbetar nära den ansvarige specialistläkaren inom enheten. Vi arbetar på uppdrag av Region Stockholm med patienter som har komplexa sjukdomsbilder där behovet överstiger primärvårdens möjligheter till insatser. Vårt erbjudande Som medarbetare på Aleris får du tillgång till en rad olika förmåner som stödjer dig både i arbetsliv och privat. Vi strävar efter att skapa de bästa möjliga förutsättningarna för dig att trivas och utvecklas. Läs mer om våra förmåner här. Vi söker Vi söker en underläkare som har god samarbetsförmåga, vill utvecklas och bidra. Vi ser gärna att du har ett genuint intresse för palliation. Vi arbetar i en kunskapsintensiv verksamhet där Aleris värderingar: ansvarsfullt, enkelt och innovativt vägleder oss i vårt dagliga arbete. Att kunna ge ett trevligt patientbemötande och ha humor är också viktiga egenskaper. Vi ser även att du är lugn och stabil som person och trivs i en varierande vardag. Anställningsvillkor  Anställningsform: Timanställning jun-aug 2026 Omfattning: Heltid, med möjlighet till individuell anpassning Tillträde: Enligt överenskommelse Lön: Individuell lönesättning Kollektivavtal finns B-körkort är ett krav Ansökan Vi hoppas att du tycker att det låter spännande och att du är nyfiken på att veta mer om oss. Ansöker gör du genom att fylla i formuläret nedan. Sista ansökningsdag är 2026-01-31. Tjänsterna kan komma att tillsättas innan sista ansökningsdatum så vänta inte med din ansökan. Har du frågor om tjänsten är du välkommen att kontakta Ingrid Dunder, Läkarchef på tel. 073 029 02 36 eller ingrid.dunder@aleris.se  #sommarvikariat

We are recruiting registered nurses for permanent full-time positions in the Østfold region in southeastern Norway, on behalf of several municipalities. Østfold is a welcoming region in southeastern Norway, known for its beautiful coastline, scenic landscapes and close proximity to Oslo and Sweden. The municipalities have a continuous need for qualified nurses in both home care services and nursing homes, where you will play an important role in providing safe and reliable care to patients of all ages. These positions offer a stable job, a meaningful everyday working life and good opportunities for professional development within the Norwegian public healthcare system. You will work in well-organised teams that focus on cooperation, clear routines and high professional standards. Your responsibilities Clinical nursing in home care, nursing homes or assisted living facilities Observation, assessment, medication management and accurate documentation Follow-up of patients with diverse medical conditions and functional levels Collaboration with relatives, coordinating units and external partners Interdisciplinary cooperation with doctors, therapists and other health professionals Contributing to service development, improvement work and quality assurance Qualifications: Hold a valid nursing authorization from an EU country Relevant experience as a nurse (hospital or community care is an advantage) Be proficient with basic computer skills, necessary for modern healthcare environments Speak and write English fluently Motivated to learn Norwegian Hold a bachelor’s degree in nursing (BSN) Driving licence category B is an advantage for home visits Personal qualities: Responsible, structured and solution oriented Positive attitude and good teamwork skills Flexible and comfortable with varied tasks Motivated to contribute to a small but highly competent interdisciplinary team We offer: A full-time permanent position in the Norwegian public healthcare system Competitive salary and working conditions A supportive work environment that values cooperation and professional confidence Opportunities for further development and specialization Free online Norwegian language course with a private teacher Relocation assistance and help with housing Personal follow-up throughout the recruitment and relocation process Why choose this opportunity? Combine a rewarding nursing career with a great quality of life in Østfold. Enjoy the region’s beautiful coastline, peaceful surroundings and easy access to Oslo and Sweden. We will support you throughout the process to help you succeed in your new role. Ready to apply? Send us your application, and we will evaluate candidates continuously. Feel free to reach out for more information, I look forward to hearing from you!

Live and work in one of the most beautiful regions of Norway! Are you a nurse looking for meaningful work in a friendly and close-knit community surrounded by spectacular nature? We are recruiting two registered nurses for a municipality located on the outer coast of Western Norway, in a beautiful island community at the mouth of the Sognefjord. The exact location will be shared with selected candidates during the process due to confidentiality. These are full time permanent roles within a well organised and supportive healthcare service. The positions include work in both the nursing home and home care services, with a broad range of responsibilities including long term care, rehabilitation, palliative care and short term emergency ward duties. The home care service covers multiple islands, which means travel by boat as well as car can be part of the job. The municipality also has an emergency bed (KAD) and on call doctor service ensuring a varied and stimulating work environment. What we offer: You will be part of a strong professional team with a good working culture and a high degree of collaboration. We offer: Full time permanent employment with a stable public sector employer Competitive salary according to qualifications and experience with local supplements of 27.000 NOK Favourable shift arrangements and well structured schedules Support with housing and relocation if required, up to 30.000 NOK Good pension and insurance schemes Opportunities for professional development and further training A meaningful role where you can follow up patients closely and make a real difference Qualifications: Authorization as a registered nurse in an EU or EEA country Good communication skills in Norwegian or Swedish or willingness to learn. For international candidates, minimum B2 level is required. Free language training can be provided Valid police clearance and health certificate including tuberculosis and MRSA before starting Driving licence category B is an advantage for home visits Personal qualities: Responsible, structured and solution oriented Positive attitude and good teamwork skills Flexible and comfortable with varied tasks Motivated to contribute to a small but highly competent interdisciplinary team Why choose this opportunity? This is a rare chance to combine a secure professional career with an exceptional quality of life. The area offers clean ocean air, beautiful coastal landscape, rich outdoor opportunities including hiking, kayaking, fishing and boating and a safe and welcoming community. We also follow up to make sure you like your new job. Ready to apply? Send us your application, and we will evaluate candidates continuously. Feel free to reach out for more information, I look forward to hearing from you!

Velora Bemanning söker legitimerade sjuksköterskor till uppdrag inom kommunal primärvård i Skåne. Arbetet omfattar hemsjukvård och insatser i kommunala verksamheter, där du utför sedvanliga sjuksköterskeuppgifter och samarbetar med andra yrkesgrupper inom vård och omsorg. Arbetsuppgifter Arbetet innefattar sedvanliga sjuksköterskeuppgifter inom kommunal primärvård, exempelvis: Medicinska bedömningar och omvårdnadsinsatser Läkemedelshantering och uppföljning Samarbete med omsorgspersonal, läkare och andra professioner Dokumentation och journalföring i aktuella verksamhetssystem Planering och uppföljning av patientinsatser i hemsjukvård Kvalifikationer Legitimerad sjuksköterska Erfarenhet av arbete inom kommunal primärvård är meriterande Goda kunskaper i svenska i tal och skrift Omfattning 100 % Arbetstider Dag/kväll/Natt/Helg Om Velora Bemanning Velora Bemanning är ett bemanningsföretag inom hälso- och sjukvård som samarbetar med verksamheter över hela Sverige. Vi erbjuder trygga uppdrag, personlig kontakt och konkurrenskraftiga villkor. Ansökan Är du intresserad av uppdraget? Skicka in din ansökan eller kontakta Velora Bemanning för mer information.

När Familjeläkarna startade 2008 var vår vision att ge patienter samma vård som vi skulle ge vår egen familj. Denna vision driver oss fortfarande. Vi är engagerade, bryr oss om människor och tar ansvar för att göra skillnad. Vår kommunikation och verksamhet präglas av kunskap, arbetsglädje, effektivitet och innovativ utveckling. Vi driver vårdcentraler både i Stockholm och i Uppsala län och har ett tydligt och framgångsrikt koncept där du som anställd får stimulans, trivsel och professionell utveckling. Familjeläkarna består idag av ca 1000 anställda som med engagemang och kompetens skapar en varm och familjär arbetsgrupp. Vill du vara med och utveckla primärvården på skärgårdens mysiga huvudstad Vaxholm? Söker du en roll där du får möjlighet att påverka både din och verksamhetens utveckling? Där ditt engagemang och din drivkraft bidrar till mätbara resultat? Vi erbjuder en arbetsplats med korta beslutsvägar, där patienten alltid står i centrum. Nu söker Familjeläkarna Vaxholm en distriktssköterska/Sjuksköterska till vårt team. Tjänsten innebär främst arbete inom mottagningen men viss Hemsjukvård kan förekomma. Om rollen Du har en viktig roll i att ge patienter trygg och kvalitativ vård genom självständiga patientbesök, telefonrådgivning och triagering. Förebyggande hälsoarbete är en central del av din roll, och du samarbetar nära läkare och andra vårdprofessioner för att säkerställa en högkvalitativ vård och en god patientupplevelse. Vi söker dig som Vi söker dig som är legitimerad distriktssköterska/leg.sjuksköterska och har erfarenhet av primärvård, gärna inom mottagningsarbete. Du trivs med att arbeta både självständigt och i team, har ett professionellt bemötande och en god förmåga att anpassa dig till olika vårdsituationer. Engagemang och intresse för att utveckla god och säker vård är viktigt för oss. Vi erbjuder Hos oss får du en stimulerande och varierad arbetsmiljö där du har möjlighet att utvecklas och påverka. Vi erbjuder flexibla arbetstider och möjlighet till hel- eller deltidsanställning. Du blir en del av ett engagerat team med korta beslutsvägar och patientfokus.  Familjeläkarna är kvalitets- och miljöcertifierade enligt ISO. Låter detta intressant? Varmt välkommen med din ansökan! Vi hanterar ansökningar löpande, så tveka inte att höra av dig för mer information. Bifoga gärna din yrkeslegitimation och examensbevis i din ansökan. Vi undanber oss vänligt men bestämt all direktkontakt med bemannings- och rekryteringsföretag samt försäljare av jobbannonser.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  About the Role:  We are looking for a Care Pro Relationship Manager who can develop and execute a consistent staffing strategy that supports exceptional experiences for both our Clients and Care Pros (caregivers). This role is at the heart of our mission—balancing the needs of clients and the wellbeing of Care Pros through thoughtful staffing, strong relationships, and close collaboration with the Client Manager. As a Care Pro Relationship Manager, you will proactively engage and build trusted relationships with our Care Pros, ensuring they feel valued, supported, and set up for success. You’ll lead with empathy and operational rigor, driving staffing strategy and execution that enable seamless client care and a sense of purpose and belonging for every Care Pro. This is a remote position, with several openings available to support our various markets. The role follows a Monday–Friday schedule, 8:00 a.m. to 5:00 p.m. Eastern Time Zone schedule. Flexibility to occasionally respond during evenings or weekends may be required.   About the Team: At Honor, we are redefining what homecare can be — blending world-class operations, innovative technology, and compassionate service to transform the industry. Our Operations Team is the engine of our home care platform, built on two essential, highly collaborative functions. Client Managers own the client experience and drive business growth by focusing deeply on satisfaction, quality, and long-term relationships. Working in tandem, Care Pro Relationship Managers ensure the success of our vital field staff by supporting the Care Pro experience — driving exceptional staffing outcomes through the best quality matches, fostering engagement, and strengthening retention. Together, we deliver a seamless, high-quality, and scalable care experience for both our clients and the Care Professionals who make it all possible.   As a Care Pro Relationship Manager at Honor, you will: Oversee and execute market staffing strategy * Develop and manage market staffing strategy through consistent Care Pro outreach and relationship building, staffing best practices, schedule building and adherence, and creative staffing processes while utilizing innovative tools. * Work in tight coordination with the Client Manager to understand specific Client context and care plans, suboptimal matches, and schedule nuances, in order to create the best scheduling match possible. * Ensure that you quickly mobilize newly hired Care Professionals to get them work quickly and efficiently. Provide exceptional service to Care Pros  * Support Care Pros in the market by being their primary point of contact and providing actionable feedback and coaching to enable their success at every visit. * Foster relationships with Care Pros in the market to facilitate quality matches between Care Pros and clients with a focus on client and Care Professional retention. Coordinate closely with Client Manager to execute care delivery * Align with Client Manager on daily and weekly market priorities. * Communicate seamlessly to ensure scheduling decisions and Care Pro performance feedback are executed in a timely manner. * Share critical feedback and updates from Care Pros that impact Client Manager workflows. * Support Client Manager on partner communication, client experience tasks, or billing / collections efforts as needed. Partner across Honor to deliver a seamless experience * Prioritize work with the market team to meet the dynamically changing needs of partners, clients and Care Professionals, including triaging and completing tickets and delegating work. * Work with the market team to manage real-time questions, issues, or changes relating to clients. * Work directly with Care Pro Performance teams to ensure consistent Care Professional performance management experience. * Work cross-functionally to provide feedback and to support to other internal efforts such as CPHR, Trust and Safety, Recruiting and Training.   We’re looking for you to bring:  * 3+ years of experience in a complex client, patient management, or high-volume customer service role; staffing experience strongly preferred * Proven commitment to exceptional service and sensitivity to client and caregiver needs, with a strong focus on delivering high-quality care experiences * Background in operations or healthcare/home care environments preferred * Exceptional relationship management, communication, and interpersonal skills * Strong analytical and problem-solving abilities with a data-informed approach to staffing and scheduling * Comfort with technology; experience using scheduling, CRM, or workforce management systems a plus * Excellent organizational skills and ability to manage multiple priorities in a fast-paced, dynamic environment * Adaptable and resilient, with a proactive, solution-oriented mindset * Collaborative team player with experience partnering cross-functionally   Key Performance Indicators for this role: * Phone answer rate * Ticket management * Schedule consistency * Visit fulfillment   Leadership Principles in Action as Care Pro Relationship Manager: Honor’s Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following are particularly relevant to this role: * Are Mission First: Leaders demonstrate a genuine passion for our mission. They prioritize decisions and activities that move the mission forward. * Relentlessly Focus on Clients: Leaders always start with the client and work backwards. They are maniacally focused on creating solutions that lead to better care for our clients. * Always Push: Leaders set a high bar for themselves and others. They know that mediocrity isn't an option; they set ambitious goals, always strive for better, and commit to delivering top-notch service and outcomes. * Identify Problems: Leaders have a keen sense that an identifiable problem is present. They identify it, determine the root cause and propose a solution. Leaders ensure solutions are implemented and partner as necessary. * GSD (get stuff done): Leaders make tangible progress, delivering quality and timely results. When looking at their accomplishments over the course of a month, it's staggering what they have accomplished and how much they have moved the organization forward.   The annual base salary for this role is $64,000-$68,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Base pay is just one part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including a zero cost plan for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, Employee Assistance Program. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.  #LI-AN1 Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $64,000—$68,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  Our Care Pro Hiring Associate team manages a high-volume hiring pipeline, helping Care Professional candidates navigate from application through onboarding completion. This role is critical in building rapport with candidates, providing proactive and reactive support, and ensuring all required documentation is accurate and compliant for state and national regulations. Hiring Associates are accountable for meeting key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals, by combining personalized engagement with operational excellence. In addition to direct candidate support, this role provides central operational support by co-managing voicemails, tickets, and emails from candidates needing assistance. The Hiring Associate plays a pivotal role in ensuring priority candidates move efficiently through a tech-enabled, hiring process, leveraging automated workflows to remove barriers and drive hiring outcomes. This is a fully remote role. You can work from anywhere in the US but you must be able to work the current available shift based on your respective time zone. We are currently hiring for the following shift:  Friday - Tuesday 6AM - 3PM CT OR 7AM - 4PM CT.  (Must be able to work weekends and a full 5 day schedule)  Responsibilities:  * Provide proactive and reactive support to candidates, addressing barriers, answering questions, and guiding candidates through critical hiring milestones to increase conversion. * Monitor and manage candidate progression through various systems, proactively intervening where necessary to ensure priority candidates move efficiently through the funnel * Review submitted documents and conduct all state-regulated compliance checks for each qualified candidate, ensuring documentation meets audit standards for state and national requirements. * Proactively re-engage candidates, seek referrals, and utilize strategies to increase hiring in high-need markets * Provides central operational support by co-managing voicemails, tickets, and emails from Care Pros needing assistance throughout the hiring process, ensuring timely and accurate resolution of inquiries. * Actively participate in ongoing pilots and experiments designed to improve hiring outcomes, including testing new assessment methods, referral strategies, or workflow changes. QUALIFICATIONS & COMPETENCIES * High School Diploma or GED * 2+ years of experience in a recruiting, hiring, onboarding, sales or customer support role managing a high volume of candidates or clients * Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions * Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings * Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals * Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits * Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track * Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed * Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects * Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently * Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program. Hourly Hiring Range $25.30—$28.80 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  ABOUT THE ROLE: The Care Pro Performance Partner Partner is an individual contributor role that serves as the primary owner of Care Pro performance management across the organization. Partnering cross-functionally to ensure consistent, fair, and compliant performance outcomes. This role applies independent judgment to resolve complex performance cases, proactively identify performance risks, and improve consistency and quality across performance management practices. This role involves partnering cross-functionally with HR, Operations, and Recruiting teams to prevent performance progression, balance CP experience with client care quality, and ensure fair, compliant, and timely performance outcomes. While this role does not manage people, it operates with significant autonomy and influence. KEY RESPONSIBILITIES: Performance Management & Case Ownership * Own end-to-end performance management for a range of performance issues including complex and escalated CP cases within a defined performance management framework. * Complex CP cases are defined as cases that include multiple event types and/or excessive and repetitive issues. * While escalated CP cases impact care consistency and scheduling needs for high touch clients, which requires immediate review and resolution. * Review and investigate performance events that impact client care experience. * Apply independent judgment within an established policy and escalation frameworks to determine appropriate corrective action, including coaching, warnings, and separation when necessary. * Occasionally utilize advanced judgment to adapt performance management approaches in unique scenarios that require deviation from the defined framework while maintaining compliance with company policy and employment standards/regulations.   * Identify and perform handoff for protected and escalated scenarios to the appropriate teams [CPHR & Trust & Safety] within the determined handoff SLAs.  * Ensure all performance actions are documented clearly, consistently, and in compliance with Honor policies and employment best practices. Performance Operations & Service Standards * Adhere to established KPIs and SLAs, including a 24–48 hour response time for all inbound CP performance inquiries and ticket outreach. * Manage a high-volume caseload, averaging approximately (90+ tickets closed per week, 130+ ticket comments/week) with thorough and compliant documentation.   * Conduct consistent proactive outreach, averaging 45+ outbound calls per week, with an average talk time of approximately 7–8 minutes per call. * Maintain operational efficiency with an average case resolution time of approximately 6 days and an overdue ticket rate of less than 15%. * Balance productivity expectations with quality, ensuring performance decisions are timely, fair, and aligned with Honor policies. Proactive Performance Monitoring & Early Intervention * Proactively review individual CP performance history to identify repeat behaviors, emerging trends, and early risk signals. * Determine when early intervention is appropriate to prevent escalation or further client impact. * Surface trends, insights, and risks to relevant partners and leaders with clear recommendations. CPRM Partnership & Enablement * Partner closely with Care Pro Relationship Managers to reinforce consistent performance feedback and escalation standards. * Partner with CPRMs on identifying trending performance concerns and applying performance management frameworks effectively. * Lead targeted calibration or training sessions to improve consistency and confidence in performance-related conversations. Risk Awareness & Compliance * Identify potential employment risks, protected issues, or systemic concerns and escalate appropriately. * Maintain and apply base level knowledge of relevant employment protections and regulations regarding termination and employment status changes. * Successfully balance CP experience, client outcomes, Honor policy, and employment risk considerations when making performance decisions. ABOUT YOU: To succeed in the role, you’ll need: * 5–7 years of professional experience * 2+ years of experience managing performance, employee relations and/or HR operations in a high-volume distributed workforce. * Strong judgment and decision-making skills, including comfort navigating ambiguity and complex performance scenarios * Exceptional communication skills, with the ability to deliver difficult feedback clearly and compassionately * Strong cross-functional collaboration skills and the ability to influence without authority * High attention to detail and strong investigative and documentation skills * Comfort analyzing performance data, identifying trends, and translating insights into action * Strong sense of ownership and accountability for outcomes * Commitment to supporting Care Professionals while prioritizing safe, high-quality client care * Ability to thrive in a fast-paced environment with competing priorities   Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $75,600—$84,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  About the role: As an HR Associate, you will respond to a high-volume of Care Pro inquiries across the employee lifecycle,  including employment status changes, payroll and benefits, records keeping,  policies and process, and maintaining compliance with government labor laws and regulations. This is a highly operational role that will require you to draw from your foundational knowledge of HR best practices to resolve inquiries and issues while delivering exceptional service and adhering to employment laws and best practices. This role requires a hands-on approach in investigating and resolving Care Pro (CP) complaints, identifying trends, and driving improvements in HR processes. If you are a problem solver who thrives in a fast-paced environment, this could be the role for you! This is a remote position, with several openings available to support our various markets. The role follows a Tuesday - Saturday schedule, 8:30 a.m. to 5:00 p.m. Central Time Zone. Flexibility to occasionally respond during evenings or weekends may be required. As a Care Professional HR Associate at Honor you will: Manage HR Escalations & Issue Resolution * Engagement in the full lifecycle of CP complaints and HR-related escalations, from intake to resolution, ensuring timely and effective outcomes. * Act as a key escalation point for employee relations concerns, ensuring appropriate de-escalation and resolution. * Assist in resolving CP complaints and escalate complex issues to senior HR team members as needed. * Identify trends in CP concerns and flag opportunities for process improvements to leadership. Provide HR Support and Process Ownership * Manage high-volume ticket processing (~100 tickets weekly) while maintaining quality and responsiveness. * Ensure timely responses to HR inquiries via phone, email, and text within the standard 24-hour SLA, including thorough documentation. * Collaborate cross-functionally with Payroll, Compliance, and Operations to troubleshoot payroll and benefits issues, including timekeeping and wage concerns. * Review and approve pending HRIS changes in Dayforce, ensuring accuracy in payroll-related updates such as direct deposit changes, wage adjustments, and sick leave requests. * Lead the full infection control cycle, ensuring CPs meet clearance requirements before returning to work. * Oversee the initial lifecycle stages of non-work-related injuries or illnesses, including requests for the ADA interactive process. * Initial ownership of intake for all leave of absence requests, including personal, medical, and FMLA, ensuring compliance with Honor policies. * Manage employee status changes, including resignations, terminations, and necessary documentation, while proactively communicating impacts to stakeholders to minimize staffing disruptions. Offer Strategic Support & Continuous Improvement * Coach market teams on best practices related to CP privacy and protected classes, ensuring compliance and consistency. * Present key trends and challenges to HR leadership, providing recommendations for process improvements. * Conduct risk mitigation reviews, identifying opportunities for employee support, accommodations, and early intervention for potential HR issues. * Own the processing of employment-related mail, including unemployment claims, CA-SDI applications, and returned paychecks. * Evaluate and process verification of employment requests, determining eligibility and appropriate response actions. * Maintain CP profiles in HRIS and Admin, ensuring data accuracy and generating reports as needed. We’re looking for you to bring: * 3+ years of professional experience (required)  * 2+ years of customer service experience * 2+ years experience in HR * Bachelor’s degree, HR certificate, or equivalent experience * Outstanding communication and interpersonal skills * Strong problem-solver with ability to work independently as well as part of a team * Experience working in a high-growth company and the ability to adapt to ongoing change * Exceptional attention to detail and ability to balance multiple assignments * Excellent technical skills and ability to learn new systems quickly * Knowledge of HR best practices, systems, and protocols * Positive, can-do attitude, and professional telephone demeanor * Willingness to work on weekends on a consistent weekly basis * Flexibility to work at least one weekend day (required)   The hourly hiring range for this role is $23.60 – $26.25.  Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero cost plan for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, Employee Assistance Program.   At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  ABOUT HONOR Our mission is simple: change the way we care for our parents so they can age safely at home. How we accomplish that mission is anything but simple. Delivering reliable home care requires coordinating people, schedules, geography, skills, preferences, and changing needs across a complex operating environment. Honor combines technology, operations, and the local expertise of our partner agencies to improve how care is delivered at scale. Our platform supports the caregivers who provide care, the teams who coordinate it, and the families who depend on it. We are looking for a Senior Manager, Data Science to lead a team applying advanced data science and AI to some of Honor’s most important operational challenges. ABOUT THE ROLE You will lead the development of models and decision systems that improve how Honor matches caregivers and clients, constructs sustainable schedules, allocates capacity, prioritizes operational work, and responds to changing conditions. This is not an analytics support role. Your team will work directly with Product, Engineering, and Care Operations to turn difficult operating problems into production systems that improve measurable outcomes. You will contribute to Honor’s broader Data Science and Applied AI direction, help shape the team’s roadmap, and remain hands-on as a player-coach. WHAT YOU’LL DO * Help shape the Data Science and Applied AI roadmap, identifying where predictive modeling, optimization, experimentation, forecasting, causal inference, and modern AI can create the greatest impact. * Lead the development of production models and decision-support systems that improve matching, scheduling, operational prioritization, and service reliability. * Apply modern AI, including agentic workflows, to improve how teams analyze information, make decisions, and execute operational work. * Partner with Product, Engineering, and Operations from problem definition through deployment, adoption, and iteration. * Establish strong standards for evaluating, monitoring, and responsibly deploying machine learning and AI-enabled systems. * Lead, coach, and grow the team while remaining hands-on in high-priority projects as a player-coach. EXAMPLES OF PROBLEMS YOU MAY SOLVE * Improving caregiver-client matching while balancing fit, continuity, availability, and travel. * Building more reliable and sustainable schedules for caregivers and clients. * Using data science and AI to identify operational risks earlier and help teams focus where they can have the greatest impact. ABOUT YOU * 7+ years of experience in data science, machine learning, operations research, applied AI, or a related field, including 3+ years leading teams. * Have built or led the development of models or decision systems that operated in production and influenced meaningful business or customer outcomes. * Can determine whether a problem calls for prediction, optimization, experimentation, simulation, workflow redesign, an AI agent, or no model at all. * Understand that successful applied AI requires more than choosing a model. It requires clear objectives, reliable data and tools, rigorous evaluation, thoughtful system design, and appropriate human oversight. * Experience partnering with Product, Engineering, Operations, and senior business stakeholders on ambiguous, cross-functional problems. * Comfortable working with imperfect operational data while maintaining a high standard for measurement and technical rigor. * Can communicate clearly with technical, operational, and executive audiences. * Have a bias toward action and an iterative approach to problem-solving. You are willing to inspect the data, understand the workflow, prototype solutions, and revise your view. * Are an effective people leader who can set clear expectations, develop talent, prioritize work, and build a strong technical culture. HELPFUL EXPERIENCE Experience with marketplace, logistics, workforce, scheduling, healthcare, or other complex operating systems is especially valuable, as is experience with optimization, forecasting, recommender systems, causal inference, agentic systems, or AI evaluation. A bachelor’s, master’s, or doctoral degree in a quantitative or technical field is welcome, but we care most about demonstrated ability, judgment, leadership, and impact. WHY THIS ROLE IS DIFFERENT Many companies have interesting datasets. Honor has a dynamic operating environment in which technical decisions directly affect caregivers, care teams, families, and older adults. The opportunity is to build systems that do more than predict outcomes. They will help Honor decide what to do next, execute more effectively, and continuously learn from the results. Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.   Hiring Salary Range $228,600—$254,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  About the role:  We’re looking for Data Scientists to join our team. In this role, you will serve as a versatile generalist data scientist who can help guide our company's adoption of agentic AI development.  As we rapidly integrate new technologies into our platform, practical applied experience in the AI space is a baseline requirement for our team. Building on that foundation, we are looking for a candidate who brings expertise in either Agentic AI OR Optimization Algorithms. About the work: * Leverage data to solve a wide variety of meaningful, business problems using the appropriate level of technical complexity. * Partner closely with Engineering, PM, and Care Operations to collaboratively define strategy and execute against it. * Design and implement robust frameworks and metrics to measure whether data products are functioning as expected and driving business impact.  * Research operational/logistical problems and proactively identify potential solutions. * Lead the design, implementation, and evaluation of descriptive and predictive models. * Champion the use of LLM-driven workflows across the company. Partner with Engineering to design architectures and build production-ready systems that leverage agents in our core product features as well as in tools that drive developer productivity. About you:  * 7+ years of professional experience solving complex business problems, and shipping/maintaining Python in a production environment. * You possess a strong foundation in traditional predictive machine learning (e.g., classification, regression, tree-based models like XGBoost) and know when to use standard models versus LLMs. * Deep professional expertise in at least one of the following two areas: * Optimization: Formulating and solving complex logistical/allocation problems (e.g., linear/integer programming) in a business setting. * Agentic AI: Deep technical depth in building, orchestrating, and establishing best practices for agentic systems (e.g., utilizing LLMs for autonomous decision-making and tool-use). You have concrete experience building agentic workflows that drive business impact. * You set success metrics upfront and proactively investigate how your technical solutions influence overarching business goals.  * Excellent mathematical and statistical foundations, including a degree in a quantitative field (such as Computer Science, Mathematics, Statistics, Economics, Physics) or equivalent professional experience. * You are able to manage product ambiguity, seeking clarity when necessary, to ensure that we are solving the right problem and driving measurable outcomes. * You rapidly iterate and deliver technical solutions that maximize business impact. * Clear and persuasive communication skills, both written and verbal, with the ability to translate complex technical concepts for diverse, non-technical stakeholders. You are accountable end-to-end for the entire project lifecycle. You proactively anticipate and drive resolution for potential issues across dependencies. Bonus points if you have professional experience with:  * Experience designing experiments and applying causal inference methods to rigorously determine business impact. * Experience developing systems to optimize portfolio allocation in a two-sided marketplace (e.g., ideal matches of people needing and providing care, hiring needs, demand forecasting). * Familiarity with modern MLOps practices, cloud platforms (AWS), containerization (Docker), or CI/CD pipelines. * Experience working with sensitive data, including PII or PHI, within a strict, HIPAA-compliant environment. Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.   Hiring Salary Range $194,400—$216,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  About us: Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  About the Role:  Franchise Business Consultants (FBC)  are the primary liaison between the company and the Home Instead network, providing consultancy to franchisees while continuing to protect and further the brand.  FBCs play a pivotal role in delivering real-time coaching, data-driven descriptive  action plans, and overseeing franchisees’ accountability and growth objectives. As a Senior Franchise Business Consultant, you will serve as a strategic consultant to franchisees— leveraging data, insight, and coaching to drive business performance, operational excellence, and execution — helping the company accelerate growth and build a modern, performance-based franchise system, while expanding your impact as a trusted partner to franchisees. This role requires availability during general company working hours but specific start and stop times are flexible based on geographical location.  Individuals are expected to manage their calendar and daily schedules, and Franchisees do not have input or access to FBC calendars. Additionally, this role requires occasional travel and attendance, as requested, at key quarterly, semi-annual and annual events including regional meetings and franchise owner conference.  Finally, in this position individuals spend approximately 65% of the time engaging directly with franchisees  in their assigned book of business. About the Team: The Franchise Management  team is dedicated to fostering growth within the Home Instead Network by providing  advice and guidance to organizations to help them improve their performance, solve problems, and achieve their business goals. As a Senior Franchise Business Consultant at Honor, you will:  * Drive franchisee performance by analyzing business data, identifying opportunities, and partnering with franchisees to implement targeted action plans that improve quality of care and client experience as well as  improve revenue, profitability, and operational efficiency. * Lead structured business reviews with franchise leadership teams, translating insights into clear priorities, measurable goals, and accountable next steps. * Coach and influence franchisees to strengthen leadership capability, decision-making, and execution discipline across multiple locations. * Accelerate adoption of systems and tools (e.g., data platforms, operational processes, and technology solutions) to increase visibility, consistency, and performance across the network. * Collaborate cross-functionally with internal teams to align initiatives, pilot new strategies, and ensure franchisee needs and field insights inform enterprise decision-making. * Exemplify core company leadership principles including: * Mission First which is demonstrated by prioritizing decisions that improve long-term brand health and owner success, even when it’s harder in the short term * Relentlessly Focus on Clients which is demonstrated by guiding franchisees to make decisions that improve client outcomes, connecting operational performance to quality of care and challenging franchisees when decisions may negatively impact client experience * Fly High and Dive Deep which is demonstrated by leading high-level strategic conversations with franchisees, conducting deep-dive business reviews, reconciling data vs. anecdotal feedback (a key challenge you’ve already identified), and knowing when to coach vs. when to analyze * Build Trust which is demonstrated by being a credible, honest advisor to franchise franchisees, delivering tough feedback (performance gaps, missed expectations), creating openness so franchisees, actually share real challenges, navigating conflict and alignment across HQ and franchisees Success in this role is built on three things: staying grounded in client outcomes, operating at both the strategic and tactical level, and building trusted relationships that enable influence and performance. We’re looking for you to bring: * Required Bachelor of Arts degree  * Preferred Masters of Business Administration, Healthcare Administration, Business Analytics / Data Science, Management / Strategy (MiM Programs) * Desirable experience in Data / Analytics and Information Systems, Franchise Management and Management Consulting * Desirable certifications in Data-related tools (e.g., BI platforms, analytics training), Project Management (PMP), Lean / Six Sigma, Franchise Management The annual base  salary range for this role is $142,200- $158,000.  Individual compensation will be commensurate with the candidate's experience and qualifications.   Base pay is just one part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including a zero cost plan for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.   We offer a generous time off program, Employee Assistance Program. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.  At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  ABOUT THE WORK This position is on our Applied AI team, which is responsible for helping Honor safely and pragmatically apply AI across our operating model, product systems, and internal workflows. The mission of the Applied AI team is to help Honor become an organization that learns faster, remembers more, and continuously compounds what it learns over time. We believe the most valuable use of AI at Honor is not isolated task automation, but building durable organizational intelligence: systems that retain operational context, surface relevant prior learning, support better decisions, and help teams turn fragmented insights into repeatable improvements. Honor operates in a deeply relationship-driven industry. The best home care operators personalize service because they remember the details, understand context, and adapt to the situation. At Honor’s scale, that requires thoughtful systems: reliable context, governed access, reusable AI patterns, traceable workflows, and product experiences that help humans and agents make better decisions together. As a Senior Engineer on Applied AI, you will help design, build, and productionize the foundations that make this possible. You may work on systems that power AI-assisted sales follow-up, operational defect analysis, reusable memory and retrieval patterns, internal agentic tools, AI-powered data analysis, schedulable workflows, or closed-loop feedback systems that connect audits, product changes, and measurable business outcomes. You will work closely with engineering, product, design, data, operations, security, and business stakeholders to move quickly while maintaining the discipline needed for production systems. This team is highly exploratory, but the work is not a lab exercise. We are looking for engineers who can turn ambiguous AI opportunities into safe, reliable, measurable product and platform capabilities. We have an exciting runway ahead of us. As AI becomes an operational layer across Honor, we need engineers who can help create the paved roads: secure model access, compliant data pathways, observability, cost controls, evaluation patterns, human-in-the-loop workflows, and reusable architecture that allows teams across Honor to adopt AI without creating long-term fragmentation. ABOUT YOU * You thrive in a diverse, cross-functional team, collaborating with design, product management, data, operations, security, and other engineering teams. * You are excited by ambiguous, high-leverage problems where the right answer requires both technical judgment and operational empathy. * You enjoy building production-grade systems that connect user-facing workflows, backend services, data pipelines, and AI/LLM capabilities. * You’ve built and maintained production-grade features in Python, or have transferable experience in common languages like Node.js and are willing to learn Python. * You know how to design reliable data models and have used relational databases at scale. * You have been a key contributor to the design and implementation of large, complex projects. * You are comfortable working in and refactoring legacy, monolithic systems while also designing new services and integration patterns. * You are a strong communicator, both verbally and in writing, and can explain technical tradeoffs to technical and non-technical audiences. * You think carefully about quality, observability, privacy, security, and operational risk. * You are excited to work with AI systems in a way that is pragmatic, measurable, and grounded in real business outcomes. * You are willing to participate in an on-call rotation in collaboration with our tier 1 support team. SOME, OR ALL, OF THESE ARE TRUE * You have experience building LLM-powered products, AI agents, retrieval systems, memory systems, or evaluation frameworks. * You have worked with model providers or platforms such as AWS Bedrock, OpenAI, Gemini, Anthropic, or similar systems. * You have experience with secure data access patterns, RBAC, auditability, or compliant data workflows. * You have built internal tools, workflow automation, or systems that support operations teams at scale. * You are comfortable working with messy operational data and turning it into reliable product or platform capabilities. * You have experience designing systems that involve human-in-the-loop review, feedback loops, or measurable quality improvement. * You are knowledgeable about microservice architecture and best practices. * You have experience working with an RPC architecture. * You are comfortable with frontend development and have experience with JavaScript frameworks like React. * You have experience leveraging observability and monitoring tools like DataDog. * You enjoy mentoring and spreading knowledge to other engineers. * You are energized by building foundations that help other teams move faster and more safely. TECH YOU MAY USE * Python * Thrift * MySQL * AWS * AWS Bedrock * OpenAI, Gemini, Anthropic, or similar model platforms * JavaScript * React * Looker * GitHub * DataDog * Internal agentic tools and workflow automation platforms   #LI-Remote Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.   Hiring Salary Range $160,000—$180,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  WHO YOU ARE * You care about building systems that have real-world impact. * You’re creative and curious, and enjoy thinking outside the box. * You thrive in diverse, cross-functional environments, collaborating with design, product, data, and care operations. * You have a builder’s mindset, evolving systems from design through operation. * You ensure the final product across the team is of high quality and the clients benefit from our attention to detail and debugging procedures. * You enjoy sharing knowledge, mentoring others, and contributing to a healthy, inclusive engineering culture. * You’re an excellent, proactive communicator — able to translate complex ideas (both in writing and verbally) into clear, actionable solutions for technical and non-technical partners. * You’re quick to spot inefficiencies in processes across your team and engineering and make actionable steps and recommendations to amend them. WHAT YOU BRING * Strong backend engineering experience, with a track record of building and operating production systems. * Experience designing relational data models and working with databases at scale. * Familiarity with cloud platforms (AWS preferred) and service-oriented architectures. * Experience with API design, distributed systems, and backend performance considerations. * Proficiency in Python or transferable backend experience with a willingness to learn Python. * Familiarity with frontend technologies such as React (Next.js/Vite/etc), Typescript, and Tailwind. * Experience with using AI tooling to assist with productivity in both coding and deployment WHERE YOU’LL WORK You’ll work on core services that power how families find care and how Care Professionals do their work—systems that directly support Honor’s mission every day. You’ll be working with the DemandGen Team  — powering Honor’s public digital experiences and growth channels that help thousands of families find the care they need.  Why you’ll love working with us  * Your work will shape how people discover and receive the care they need. * You’ll solve real, complex problems at the intersection of engineering, operations, and human impact. * You’ll collaborate with thoughtful, mission-driven teammates across engineering, product, design, and operations. * You’ll have ownership, autonomy, and the opportunity to grow as both an engineer and a product-minded technologist. #LI-ANI Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.   Hiring Salary Range $194,400—$216,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  We are looking for a seasoned Platform Engineer with experience in designing, implementing, and maintaining scalable distributed systems & infrastructure. The platform engineering team builds and manages the infrastructure & core services that powers Honor’s Care Platform. Our charter is focused on providing foundational building blocks to enable the entire engineering organization to deliver reliably and efficiently. We also own build and deployment pipelines of our services, maintenance of various environments and their supporting infrastructure and serve as consultants to build the right abstractions for patterns of problems. This is a highly technical, hands-on role that requires a wide and deep experience in managing applications and infrastructure across cloud services. It requires deep practical knowledge of cloud platforms, advanced software design patterns & architecture, operations and automation, and containerization technologies like Kubernetes. The ideal candidate is driven by providing business value, is comfortable working with systems at varying levels of maturity, and appreciates making nuanced tradeoffs. You will be joining a small team of highly-skilled, enthusiastic, and passionate engineers with an opportunity to create an outsized impact in contributing to the future evolution of Honor’s Care Platform.  What are we looking for in a candidate: * You thrive in a foundational role supporting diverse, cross-functional teams as your customers, possess exceptional problem solving and analytical skills.  * At least 6 years of professional experience in a platform engineering team within a product-centric company. * Design and implement foundational patterns and libraries for Python applications, across a range of technologies from API services to event processing * Utilize Infrastructure as Code (IaC) tools to ensure reproducible and scalable environment setups. * Design and implement infrastructure for applications hosted on AWS, supporting event-driven systems, containerized services on Kubernetes, and serverless functions. * Develop and maintain robust CI/CD pipelines using tools such as Jenkins, ArgoCD. * Have experience automating the lifecycle management of code from development through production, including code promotion and configuration management. * Instrument observability through tools such as CloudWatch and DataDog to monitor and optimize application performance across multiple environments. * Scale infrastructure to meet increasing demand while managing cost effectively * Have experience defining, instrumenting and measuring standards for quality, security, scalability, and availability with a focus on delivering business value. * Have passion for delivering turn-key developer experience for local development * Keen interest in developing talent through mentorship * Strong written and verbal communication, tailored to a variety of audiences * A strategic thinker with a product-first approach and customer obsession. Some, or all, of these are true: * You have experience working with an RPC architecture * You work at or have worked at a technology startup and familiar with the challenges of evolving platform maturity * You have first hand experience navigating multiple distributed architecture patterns #LI-AN1 Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program.   Hiring Salary Range $194,000—$220,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.