Sökresultat för "billing enquiries"

Om tjänsten Multeral söker nu en administratör till kontoret i Tyresö. Du blir en viktig del av företagets kundtjänstavdelning där du tillsammans med ett sammansvetsat team ansvarar för fakturahantering, registreringar och kundkontakt. Det är en bred roll med högt tempo där du får kombinera struktur med service och problemlösning. Som administratör har du en nyckelroll i efterbearbetningen av serviceuppdrag – du ansvarar för att säkerställa att alla uppdrag registreras korrekt, faktureras rätt och att kunden får snabba svar vid fakturafrågor. Du behöver trivas i ett klimat där telefonen ringer ofta och där arbetsuppgifterna varierar från dag till dag. Dina framtida arbetsuppgifter Du kommer att arbeta nära kollegor inom koordinering och ordermottagning, men med ett eget tydligt ansvar inom den administrativa processen. Exempel på arbetsuppgifter: Hantera fakturering av serviceuppdrag, både till kund och internt Följa upp ärenden och säkerställa att underlag för fakturering är korrekta Besvara kunders fakturafrågor via telefon, mejl och chatt Administrera garantier och intern debitering Delta i växelhantering och ta emot inkommande kundärenden Registrera statistik och underlag i systemstöd Vi söker dig som Har minst 2–3 års erfarenhet från en liknande roll inom administration eller ekonomi Är trygg i telefon och har god förmåga att bemöta kunder professionellt Har god datorvana och tekniskt intresse Talar och skriver svenska obehindrat samt har goda kunskaper i engelska Är noggrann, strukturerad och självgående Meriterande: Erfarenhet av system som Mobigo, ExFlow eller Business Central Bakgrund från servicebranschen, gärna teknikorienterad Tidigare arbete inom snabbmatsbranschen är ett plus Som person ser de gärna att du är trevlig, tålmodig, hjälpsam och lösningsorienterad. Du är en lagspelare som också kan arbeta självständigt och prioritera rätt i en stundtals stressig miljö. Övrig information Start: Enligt överenskommelse Plats: Tyresö, Stockholm Omfattning: Heltid Arbetstider: Måndag–fredag, 07:00–15:30 (lunch 12:00–12:30) Anställningsform: Vikariat på 1,5 år Om kunden Multeral har i över 40 år försett några av världens starkaste varumärken med restaurangutrustning och kaffemaskiner från branschledande tillverkare. Bland kunderna finns McDonald's, Max Burgers, Burger King, Preem, Circle K, ICA, 7-Eleven med flera. Företaget har ca 60 anställda som utgår från kontoren i Stockholm, Göteborg och Örebro. Med ett av marknadens bredaste produktsortiment och en serviceavdelning som täcker hela landet levererar de lösningar som matchar kundernas höga krav. Om Wrknest På Wrknest gör vi inte som alla andra. Vi tror på att hela tiden våga se nya möjligheter och tänka nytt. När vi startade var det för att utmana gamla sätt att rekrytera på. Vi lever i en tid av snabb digital utveckling. Kunskap behöver förnyas kontinuerligt för att vara aktuell. Därför gäller det att kunna ställa om snabbt. Det här gör att vi inte enbart tittar på kandidatens CV vid en rekrytering. Istället ser vi till den samlade potentialen och erbjuder individanpassad upskilling. På så vis kan vi snabbt matcha de kunskapsbehov som finns just nu. Läs mer på www.wrknest.se.

The Role… We are seeking a passionate, service-driven individual to join our Soho Support Team as a Virtual Concierge for Soho members.  You will be responsible for building meaningful, long-term relationships with Soho House’s most engaged, high-spending and high-profile members, and facilitating all booking, reservation and special requests to agreed SLAs. The Virtual Concierge will be the first point of contact for all enquiries relating to Soho Members. They will work closely with the Support and Operations teams to deliver an exceptional experience for every member — from seamless onboarding to personalised responses. This role demands discretion, professionalism, and agility in a fast-paced environment. Key Responsibilities Main duties…  * Deliver a highly personalised, welcoming and intuitive experience for all Soho members, via private WhatsApp and to agreed SLAs. * Act as a knowledgeable point of contact for all Houses, facilities and events globally and bedroom offerings globally, including room categories, availability, and special features. * Manage all booking, reservation and special requests with a high level of accuracy, care and attention to detail,  with particular focus on bedroom reservations and guest stays. * Demonstrate strong working knowledge of OPERA to manage bookings, room allocations, preferences, and billing accurately and efficiently. * Anticipate member needs and preferences, offering thoughtful suggestions before they are requested, including tailored room and stay recommendations. Cross and upselling where appropriate. * Build genuine relationships with members, recognising and remembering individual preferences, including room types, amenities, and stay history. * Handle sensitive or difficult requests with discretion, professionalism, and sound judgement. * Coordinate with internal departments and external partners globally to facilitate requests quickly and efficiently, ensuring all members receive a seamless service across all touchpoints. * Resolve any issues calmly and efficiently, particularly those relating to bedroom stays or reservations, ensuring members feel heard and are looked after to minimise complaint escalations. * Act as an ambassador for the Soho service, ensuring all interactions reflect the values and standards of the offering. * Maintain accurate records of member preferences, requests, and feedback to deliver consistently tailored experiences, ensuring all bedroom and stay-related information is captured in OPERA and CRM systems. * Help evolve internal processes to improve service efficiency, consistency, and member satisfaction by recording and offering member feedback to Soho leadership.  Requirements/ Qualifications: * 1+ years’ experience within private members' clubs, luxury hospitality, concierge services, or membership-based environments. Ideally in a concierge, guest relations, or customer experience role. * Exceptional interpersonal, relationship building and communication skills, both written and verbal. * Naturally warm, intuitive, and discreet, with the ability to engage high-spending and high-profile members authentically. * Tech-savvy, with experience of using CRM (ideally Salesforce), and loyalty programme platforms. * Strong proficiency in OPERA is paramount, with demonstrated experience managing bedroom reservations, inventory, and guest profiles. * In-depth understanding of luxury hotel bedrooms and accommodation standards, with the ability to confidently advise and manage room categories. * Excellent time management and problem-solving skills, with the ability to collaborate cross-functionally with other departments. * Highly organised, detail-oriented, with proven ability of managing multiple tasks and priorities under pressure, while remaining calm and composed. * Proactive and solution driven mindset with the ability to anticipate needs and act with discretion and urgency. * Passionate about the Soho House ethos and creating unforgettable experiences for our members. Benefits.. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. * Discounts at Soho House globally, as well as Soho Home and Cowshed * Soho Friends Membership * Enhanced Pension Scheme * Private Health and Dental Care * Cycle to Work Scheme/Season Ticket Loan * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Cookhouse & House Tonic: Our Cookhouse & House Tonic programmes offer unique food and drink trainings, events and opportunities to inspire and educate. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   Japanese Speaker Jobs Available: Japanese Language is a MUST - Reading, Speaking, Writing  • Native speaker / Japanese : JLPT N2/N1 * Accounts Payable and Receivable (PTP, OTC) * General Ledger Reporting (RTR) * Masterdata Management (MDM) ---------------------------------------------------------------------------------------------------------------------------------- 📑 1. ACCOUNTS PAYABLE AND RECEIVABLE (PTP, OTC) AP, AR is part of a team responsible for performing day-to-day tasks within the Billing and Payable function, covering Accounts Payable, Accounts Receivable, Billing, Cost Allocation and Reconciliation, as well as the Month End Closing process and some other specific accounting activities related to the stream. The Senior Analyst will be required to handle activities for any of the subfunctions within the OTC and PTP functions as assigned by the Finance Operations Manager. This position will work with management to drive the implementation of global process initiatives to streamline and/or automate the PTP and OTC process, which includes system enhancement and process improvement. Responsibility: Accounts Receivable and Billing: * Work with the Team Lead to identify the Client's billing processes and document accordingly for reference * Review against Client billing processes and finalise the invoice with required supporting documentation (e.g. signed Client Schedule, PO, copies of third-party invoices being recharged, etc.) * Approve and post accounting entries * Dispatch to the Client the invoice and supporting documentation according to the Client's billing process * Review against Client billing processes and finalise the draft credit note or raise the credit note, with required supporting documentation * Approve and post accounting entries * Dispatch to the Client the credit notes and supporting documentation according to the Client's billing process Accounts Payable & Invoice Processing: * Receive and save vendor invoices/vendor billing files and supporting documents * Check all invoices for proper documentation, attach the invoice to the AP System and submit for payment accordingly. Ensure invoices are processed in line with WPP Policies, SOX requirements, and Standard Operating Procedure (SOP) * Process invoices, credit memos and debit memos in a timely and accurate manner according to the SLA / KPI set by management and agreed with WPP Operating Companies (OpCo) * Ensures that all invoices assigned are properly accounted for at the end of each business day * Respond to vendor inquiries. Follow up with the vendor and respective OpCo to resolve all discrepancies in a timely manner * Verifies vendor accounts by reconciling monthly statements and related transactions * Perform reconciliations of vendor statements, research, and address discrepancies as appropriate * Review reconciliation and supporting documentation for purchases made by the Company, Settled Credit Card, and revert to OpCo on queries * Properly book and upload all intercompany transactions * Work with PTP Leaders on Account Analysis to clear Aged AP and Net Debit Balance (NDB) Other Responsibilities: Query Management: * Receive, record, and resolve queries from Clients, Vendors, or OpCos. * Collaborate with OpCo to resolve complex queries. * Ensure timely closure of all queries. * Report monthly on open queries to OpCo. Accounts Receivable (AR): * Independently drive AR ageing reporting and review calls with OpCo. * Ensure accuracy, quality, and timely delivery of assigned AR tasks per SLAs/KPIs. Issue Resolution & Risk Management: * Handle high-complexity issues with minimal guidance. * Identify, troubleshoot, and escalate risks or issues to management/internal clients. * Follow through on issues until resolution. Collaboration & Communication: * Work closely with WPP OpCo contacts and cross-functional teams to support OTC and PTP processes. * Participate in month-end close activities. Process Improvement & Projects: * Support system enhancements, UAT, migrations, and scope expansions. * Drive standardisation, data mapping/cleansing, and improvement initiatives. Compliance & Standards: * Adhere to accounting principles, company policies, and internal/external regulations. * Follow standard operating procedures and Target Operating Model (TOM). Knowledge Sharing: * Guide and support team members through knowledge transfer and best practices. * Ensure quality and consistency during staff transitions. Competencies & Skills * Native speaker / Korean : TOPIK 5/6 / Japanese : JLPT N2/N1  * Fluent in English (read/write/speak) * Strong knowledge of accounting entries, processes, and standards. * Meticulous with high attention to detail. * Excellent interpersonal and teamwork skills. * Proactive and self-driven. * Strong analytical and problem-solving abilities ---------------------------------------------------------------------------------------------------------------------------------- 2.📑GENERAL LEDGER REPORTING (RTR) The role will responsible for period end close activities, fixed asset management, intercompany transactions, bank transactions, balance sheet reconciliation, financial and management reporting, local statutory and tax support for WPP subsidiaries. Responsibility: * Ensure accuracy and timeliness in processing general ledger entries, fixed assets transactions, banking transactions, preparing financial and management reports, balance sheet reconciliation, and supporting local statutory and tax (direct and indirect) in accordance with WPP policies and procedures, local accounting standards and requirements. * Work closely with WPP Operating Units (OpCo) Finance to understand current activities and ensure all changes are reflected in financial statements. * Collaborate with OpCo to clear aged balance sheet items. * Regularly track and resolve outstanding issues being identified and escalate to relevant parties as necessary. * Liaise with internal/external stakeholders as and when necessary * Ensure service level agreements (SLA) and monthly performance and productivity KPIs are met * Ensure the ownership of all applicable internal controls related to RTR processes. * Proactively work with the team lead/manager to identify, propose and implement continuous process improvement opportunities in existing processes. * Participate in continuous process improvement projects and plans * Involvement in ad hoc activities or projects. Qualifications & Experience * Bachelor’s Degree in Accounting or related field, and/or professional accounting qualification (e.g., ACCA, CPA, MIA). * Minimum 1 - 2 years relevant experience in accounting/ finance function. Fresh graduates are welcome to apply. * 3–4 years of experience for Senior roles. * Exposure to MNC environments and consolidated group accounts is beneficial. * Experience with ERP systems (Added Value) * Experience in Audit and tax is (Added Value) * Native speaker / Korean : TOPIK 5/6 / Japanese : JLPT N2/N1  Competencies & Skills * Good communication skill and able to communicate effectively in English  * Good understanding of financial accounting principles, processes and accounting standard such as IFRS.  * Meticulous with high attention to detail. * Excellent interpersonal and teamwork skills. * Proactive and self-driven. * Strong analytical and problem-solving abilities. * Ability to demonstrate and deliver to required extents of the WPP Values listed below: - OPEN - Optimistic - Extraordinary   ---------------------------------------------------------------------------------------------------------------------------------- 3.📑MASTERDATA MANAGEMENT (MDM) This role is responsible for managing all activities relating to master data maintenance and master data-related processes and requests. The incumbent is also responsible for ensuring compliance with control procedures on the maintenance of master data and governing the integrity of master data in all ERP systems and applications. Key Results / Accountabilities: * Maintains (creates, amends, inactivates, and/or deletes) the master data in the ERP systems and/or banking systems or portals based on approved master data change requests received * Ensures creation and changes made are in accordance with the SOP, policy, regulations, and internal controls requirements * Maintains proper change records on changes made, including generating reports for review and approval * Supervises and provides guidance to the Master Data Analyst * Reviews & approves creation or change made by the Master Data Analyst * Proactively identifies, proposes, and implements continuous improvement initiatives within existing processes * Supports new transition and migration projects as assigned * Assists in ad-hoc functions, assignments, and related duties as and when required. Qualifications & Experience and Competencies: Education and Experience * A Bachelor's Degree in IT or Business Administration, or other related field, is welcome to apply. * A minimum of 2-3 years of experience in a Master Data or System Administration role or function. * Experience in a shared service centre environment will be an advantage. * Experience in using ERP systems. Competencies Skills * Computer-literate and well-versed with Microsoft Office applications. * Excellent English writing & and communication skills. * Good customer service mindset. * Appreciation and ability to link system requirements to business processes and outcomes. ---------------------------------------------------------------------------------------------------------------------------------- Who you are: You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working. You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected. You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.   What we'll give you: Passionate, inspired people – We aim to create a culture in which people can do extraordinary work. Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry. Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge? #LI-Onsite   We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. Securitas IT Securitas IT creates capabilities and powerful technology needed to fulfil Securitas business strategy to be client centric, data driven, and people focused. We transform, build and protect our IT landscape in a cost-efficient a sufficient way. We lead a diverse and inclusive global organization. Our role We are looking for a proactive and detail‑oriented Accountant to join our Finance team, with responsibility across both Accounts Payable (AP) and Accounts Receivable (AR). In this role, you will manage daily transactional activities, such as invoice handling, payments, customer billing, and collections - while supporting accurate and timely month‑end reporting. This position is ideal for someone who enjoys variety and is comfortable shifting between AP and AR depending on business needs. You will also play an important role in helping us modernize our financial processes by identifying manual workflows and contributing to automation initiatives, including the use of digital tools and emerging AI capabilities. Responsibilities Support with intercompany reporting. Manage supplier and customer invoices, credit notes, payments, and related documentation. Reconcile AP and AR, ensuring accuracy and resolution of discrepancies. Handle supplier and customer inquiries related to billing, payments, and account status. Support collection processes, including reminders and follow‑up on overdue balances. Contribute to month‑end close activities and assist with audit requests. Collaborate closely with colleagues to ensure accurate and timely postings. Identify process improvement opportunities and suggest improvements and automation opportunities. Assist the team with additional responsibilities and ad‑hoc projects if needed. Qualifications About 3–5 years of accounting experience, preferably covering both AP and AR. Degree in Accounting, Finance, Business Administration, or equivalent. Solid understanding of accounting principles, Swedish VAT, and general financial controls. Hands‑on experience with an ERP/accounting systems (knowledge of Microsoft Dynamics 365 is advantageous). Strong Excel skills. Interest in IT, automation, digitalization, and AI‑supported finance processes is a strong advantage. Fluency in English. Swedish is advantageous. Personal Qualities Precise, structured, and dependable in day‑to‑day work. Able to work independently and take ownership. Curious and proactive, with a passion for improving and simplifying processes. Strong communication skills and a service‑oriented mindset when interacting with stakeholders. Able to stay calm and organized in a fast-paced environment. Working conditions This role is based in Stockholm. It's a hybrid working model with minimum 2 days per week in the office. What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your accounting career, don't hesitate and apply!