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Ref: 20261691 Nu söker vi en undersköterska till växelvården/korttiden i Malmö stad. Att arbeta i resursgruppen innebär att du är tillgänglig för arbete på våra 3 korttidsverksamheter Mathildenborg, Söderkulla, KRA samt vår växelvård. Växelvård innebär att avlasta anhöriga genom att brukarna vistas på växelvården 1 eller 2 veckor och är 3 eller 4 veckor i hemmet. På korttidsenheten vistas personer som tillfälligt behöver vård eller rehabilitering efter sjukdom eller skada. Båda dessa verksamheter ställer höga krav på flexibilitet eftersom brukare växlar varje dag. Som undersköterska till resursgruppen arbetar du på fast nattschema. Du kommer att arbeta mot samtliga verksamheter inom enheten. Arbetsuppgifter Som undersköterska i resursgrupp arbetar du utifrån ett rehabiliterande arbetssätt. I arbetet ingår personlig omvårdnad, matlagning, städning, tvätt, social samvaro samt medicinska insatser som utförs på delegation av sjuksköterska. I arbetet ingår också att dokumentera händelser kring de boende enligt Socialtjänstlagen och Hälso- och sjukvårdslagen. Du har också en aktiv del i planering, team- och kvalitetsarbete. Du är även flexibel och har en förmåga att kunna prioritera om samt att hantera snabba omställningar. Varje dag är viktigast för oss och våra brukare, och därför fokuserar vi tillsammans på att sätta guldkant i vardagen. Kvalifikationer Krav för tjänsten: Utbildad undersköterska med godkända betyg Minst två års erfarenhet av omvårdnadsarbete God datorvana Kommunicerar obehindrat på svenska både i tal och skrift Meriterande för tjänsten: Erfarenhet av att arbeta med personer med varaktiga funktionsnedsättningar Erfarenhet av demens och/eller psykiatri Erfarenhet av arbete inom växelvården/korttid Erfarenhet av nattarbete Som undersköterska hos oss har du ett stort engagemang för att arbeta med människor och en god samarbetsförmåga. Du är empatisk, lyhörd och serviceinriktad i ditt bemötande och har förmåga att skapa förtroendefulla relationer med både brukare, anhöriga och kollegor. Du är trygg i din arbetsroll, flexibel och har en positiv inställning till förändringar och nya utmaningar. Vi ser även att du har kulturell medvetenhet och respekt för människors olika bakgrund, erfarenheter och behov, samt att du bidrar till ett inkluderande och respektfullt arbetsklimat. I denna rekrytering kommer stor vikt läggas vid personlig lämplighet. Om arbetsplatsen Vi i Hälsa-, vård- och omsorgsförvaltningen är med våra ca 5 500 medarbetare Malmö stads näst största förvaltning. Vi har det samlade ansvaret för Malmös hemtjänst, vårdboende, mötesplatser, hemsjukvård och rehabilitering. Vi utreder och bedömer också malmöbors behov av stöd och insatser. Tillsammans skapar vi en dynamisk och framtidssmart organisation. En organisation som kan möta dagens behov och framtidens utmaningar. Med engagemang, nyfikenhet och hjärta gör vi vardagen enklare för tiotusentals Malmöbor. Följ vår spännande utveckling påhttp://www.malmo.se/jobb Malmö stads verksamheter är organiserade i 14 förvaltningar. Vårt gemensamma uppdrag är att skapa välfärd och hållbar samhällsutveckling. Tillsammans med Malmöborna utvecklar vi en ännu bättre stad att bo, verka och vara i; olikheter, livserfarenheter och talanger gör Malmö till en smart stad i hjärtat av Europa. Världens kunskap finns här. Läs om Malmö stad som arbetsgivare här https://malmo.se/Jobb.html Information om tjänsten Anställningsform: Tillsvidare, natt Omfattning: Heltid Antal tjänster: 1 Tillträde: Enligt överenskommelse Urval och intervjuer påbörjas efter sista ansökningsdag. Övrigt Som kandidat rekommenderas du att kontrollera din skräppost under ansökningstiden, för att säkerställa att du inte missar svarsmejl från Malmö stad. Observera att vi i Malmö stad tagit bort det personliga brevet från ansökningsprocessen och ersatt det med urvalsfrågor, detta för en mer inkluderande rekryteringsprocess och en effektiv kandidatupplevelse för dig som söker jobb hos oss. Dina svar blir en viktig del i vårt urvalsarbete. När du söker jobb hos oss kommer vi be dig att visa upp ett utdrag ur Polisens belastningsregister. Utdraget vi vill se är "kontroll av egna uppgifter" och du behöver själv begära ut det via en blankett som du hittar på polisens hemsida: http://bit.ly/polisens-blankett Malmö stad strävar efter att medarbetarna ska representera den mångfald som finns i vår stad. Vi välkomnar därför sökande som kan bidra till att vi som arbetsgivare kan uppfylla Malmöbornas behov. Malmö stad är sedan 2015 finskt förvaltningsområde. Det innebär att kommunen ska informera om finska minoritetens rättigheter, erbjuda äldreomsorg helt eller till väsentlig del på finska samt främja det finska språket och finsk kultur. Det innebär också en rättighet att använda finska i kontakten med oss i kommunen. Eftersom Malmö stad är finskt förvaltningsområde är det meriterande om du kan tala finska. Varmt välkommen med din ansökan! / Tervetuloa hakemuksesi kanssa!
Live and work in one of the most beautiful regions of Norway! Are you a nurse looking for meaningful work in a friendly and close-knit community surrounded by spectacular nature? We are recruiting two registered nurses for a municipality located on the outer coast of Western Norway, in a beautiful island community at the mouth of the Sognefjord. The exact location will be shared with selected candidates during the process due to confidentiality. These are full time permanent roles within a well organised and supportive healthcare service. The positions include work in both the nursing home and home care services, with a broad range of responsibilities including long term care, rehabilitation, palliative care and short term emergency ward duties. The home care service covers multiple islands, which means travel by boat as well as car can be part of the job. The municipality also has an emergency bed (KAD) and on call doctor service ensuring a varied and stimulating work environment. What we offer: You will be part of a strong professional team with a good working culture and a high degree of collaboration. We offer: Full time permanent employment with a stable public sector employer Competitive salary according to qualifications and experience with local supplements of 27.000 NOK Favourable shift arrangements and well structured schedules Support with housing and relocation if required, up to 30.000 NOK Good pension and insurance schemes Opportunities for professional development and further training A meaningful role where you can follow up patients closely and make a real difference Qualifications: Authorization as a registered nurse in an EU or EEA country Good communication skills in Norwegian or Swedish or willingness to learn. For international candidates, minimum B2 level is required. Free language training can be provided Valid police clearance and health certificate including tuberculosis and MRSA before starting Driving licence category B is an advantage for home visits Personal qualities: Responsible, structured and solution oriented Positive attitude and good teamwork skills Flexible and comfortable with varied tasks Motivated to contribute to a small but highly competent interdisciplinary team Why choose this opportunity? This is a rare chance to combine a secure professional career with an exceptional quality of life. The area offers clean ocean air, beautiful coastal landscape, rich outdoor opportunities including hiking, kayaking, fishing and boating and a safe and welcoming community. We also follow up to make sure you like your new job. Ready to apply? Send us your application, and we will evaluate candidates continuously. Feel free to reach out for more information, I look forward to hearing from you!
Live and work in one of the most beautiful regions of Norway! Are you a nurse looking for meaningful work in a friendly and close-knit community surrounded by spectacular nature? We are recruiting two registered nurses for a municipality located on the outer coast of Western Norway, in a beautiful island community at the mouth of the Sognefjord. The exact location will be shared with selected candidates during the process due to confidentiality. These are full time permanent roles within a well organised and supportive healthcare service. The positions include work in both the nursing home and home care services, with a broad range of responsibilities including long term care, rehabilitation, palliative care and short term emergency ward duties. The home care service covers multiple islands, which means travel by boat as well as car can be part of the job. The municipality also has an emergency bed (KAD) and on call doctor service ensuring a varied and stimulating work environment. What we offer: You will be part of a strong professional team with a good working culture and a high degree of collaboration. We offer: Full time permanent employment with a stable public sector employer Competitive salary according to qualifications and experience with local supplements of 27.000 NOK Favourable shift arrangements and well structured schedules Support with housing and relocation if required, up to 30.000 NOK Good pension and insurance schemes Opportunities for professional development and further training A meaningful role where you can follow up patients closely and make a real difference Qualifications: Authorization as a registered nurse in an EU or EEA country Good communication skills in Norwegian or Swedish or willingness to learn. For international candidates, minimum B2 level is required. Free language training can be provided Valid police clearance and health certificate including tuberculosis and MRSA before starting Driving licence category B is an advantage for home visits Personal qualities: Responsible, structured and solution oriented Positive attitude and good teamwork skills Flexible and comfortable with varied tasks Motivated to contribute to a small but highly competent interdisciplinary team Why choose this opportunity? This is a rare chance to combine a secure professional career with an exceptional quality of life. The area offers clean ocean air, beautiful coastal landscape, rich outdoor opportunities including hiking, kayaking, fishing and boating and a safe and welcoming community. We also follow up to make sure you like your new job. Ready to apply? Send us your application, and we will evaluate candidates continuously. Feel free to reach out for more information, I look forward to hearing from you!
About the Role Your mission is to elevate operational excellence by applying AI and automation in a practical, scalable way. You will identify inefficiencies across Finance, HR, RevOps, Legal, Compliance, and IT — and design intelligent solutions that remove friction, automate manual tasks, and improve workflows.This role combines AI, system integration, backend development, and cloud deployment. You will report to Gabriel Hobbs, VP Revenue Operations, and work cross-functionally with business stakeholders and security teams, ensuring solutions are secure, compliant, and production-ready. This role will play a central role in building Tacton’s intelligent operational backbone. What You Will Be Doing Build secure integrations between core business systems (ERP, HR, Finance, RevOps, Legal, IT) Design and orchestrate APIs and reliable data flows Identify and implement AI solutions (LLMs, copilots, agents) to reduce manual work Develop intelligent self-service and automation solutions Redesign inefficient workflows and build scalable automation frameworks Deploy secure, production-grade solutions in AWS or Azure Set up CI/CD pipelines and manage containerized services (Docker, Kubernetes) Ensure security, compliance (ISO, SOC II), monitoring, and long-term stability What We're Looking For Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related technical field Experience with system integration and REST APIs Backend development in Python (C++ is a plus) Solid database knowledge (SQL and NoSQL) Experience with automation frameworks Cloud experience (AWS or Azure) Experience working with CI/CD pipelines, Docker, Kubernetes, and modern Git-based development workflows Security-focused mindset and experience in compliance-heavy environments Hands-on experience building AI-assisted workflows Understanding of LLMs, copilots, and AI agents Ability to turn AI concepts into practical, production-ready solutions Business Understanding Strong business curiosity and understanding of operational processes Ability to connect technology to KPIs and measurable impact Ability to translate business problems into simple, pragmatic technical solutions Who Will Thrive in This Role Thinks business problem first, technology second Sees the bigger picture and understands operational impact Speaks the language of KPIs, efficiency, and scalability Is execution-driven and autonomous Is structured and pragmatic rather than theoretical Enjoys working cross-functionally with multiple stakeholders Focuses on delivering working systems — not perfect slide decks Wants to build long-term foundations, not short-term fixes You care about real impact. You want to build systems that make an organization smarter, faster, and more scalable. What to Expect During the Recruitment Process Screening call with Global Talent Acquisition Partner First interview with our Hiring Manager Personality and logical ability test Second interview & assignment Interview with senior management Reference checks Why Tacton? At Tacton, we’ve been building CPQ software for over 20 years. We are a stable company with global customers and a product that is central to how manufacturers sell. We are a global SaaS leader in CPQ (Configure, Price, Quote), empowering manufacturers to streamline complex sales processes and drive growth. Headquartered in Stockholm with offices in Chicago, Karlsruhe, and Warsaw, we’re a 220-person team on an exciting growth journey. Recognized by Gartner as a market leader, our technology helps global manufacturers solve real-world configuration challenges and stay competitive in a rapidly changing world. We offer A solid and stable company with over 20 years of industry experience Flexible hybrid setup – 3 days per week in the Stockholm office 33 days of paid time off (30 vacation days + 3 extra days) Premium occupational pension beyond ITP1 Generous wellness allowance (5,000 SEK annually) Private healthcare insurance Parental leave top-up (up to 90% of base salary for 6 months) Weekly treats — fika one week, breakfast the next This role is based in Stockholm, in our unique office next to Hötorget station. Learn more at tacton.com/about
Who we are 🚚 Airmee is a rapidly scaling last-mile logistics platform, backed by Bonnier Capital and other leading investors. We’re on a strong growth trajectory — from SEK 362M revenue in 2024 to +SEK 600M projected in 2025 (meaning an annual growth rate of approx. 70%), with a clear plan to reach profitability in 2026. You’ll join a high-ownership, fast-moving environment: large enough to operate at real scale, yet flexible and lean enough that you can make a visible impact quickly. 🚀 We build the best delivery experience in the world by making logistics faster, smarter, and more sustainable. At Airmee, no task is beneath anyone — leaders lead through daily execution, high ownership, and clear accountability. 🚚 About the role This is an excellent opportunity for someone looking to build a career in logistics and operations while taking on increasing responsibility in a fast-growing company. As a Partner Coordinator at Airmee, you’ll play a role in ensuring our delivery network runs smoothly and efficiently. You will be the go-to contact for selected last mile and linehaul carriers, making sure they receive the support, information, and coordination needed to deliver great service. You’ll be a part of our Carrier Management team and work closely with other Partner coordinators and the Partnership Manager to support both daily operations and planning activities. 🎯 Key responsibilities: Act as the point of contact for a selection of our last mile and linehaul carriers, ensuring they receive timely support and information Monitor daily performance and service quality using dashboards and KPIs, and share insights with both carriers and internal teams Collaborate with Dispatch and other teams to quickly resolve issues related to delays, damages, or customer complaints Assist in capacity planning by aligning vehicle supply with both short-term fluctuations and long-term forecasts Ensure scheduling and shift templates are accurate and up to date, and help fill gaps through close coordination with carrier partners Support the onboarding of new carriers and ensure compliance with Airmee’s standards, Code of Conduct, and operational routines 👀 Who are we looking for? We’re looking for someone who thrives in a fast-paced, operational environment and enjoys working collaboratively to solve problems and keep things running smoothly. You’re detail-oriented and structured, but flexible enough to adapt when plans change. You have a natural sense of ownership and take initiative to improve day-to-day operations. With communication skills, you build trust with both internal teams and external partners. Being data-minded, you use insights to guide decisions and drive performance forward. Requirements: Experience in logistics, customer support, operations or similar. Fluency in Swedish or English. Good Excel skills Are You Ready to Take the Next Step in Your Career? Submit your application today!
At Voyado, we’re building the intelligence layer that powers analytics, insights, and AI-driven experiences for retailers across Europe. We’re now looking for an Engineering Manager to lead Team Intelligence — a growing team of Analytics Engineers and Data Analysts responsible for analytics products, reporting capabilities, and the data foundations that enable trusted decision-making across our platform. This is a unique opportunity to combine people leadership with technical influence. Your primary mission will be to help the team grow and succeed, while also contributing to the technical direction of our analytics platform together with architects and senior engineers. You’ll work closely with Area Lead Robin Bodin, an experienced engineering leader, who will support you in both your leadership journey and the continued development of Team Intelligence. Whether you’re already an Engineering Manager or a Tech Lead ready to take your first step into formal people leadership, we’d love to hear from you. ABOUT THE ROLE As Engineering Manager for Team Intelligence, you’ll lead a team working at the intersection of analytics, data and AI. You’ll be responsible for creating an environment where people can do their best work, ensuring sustainable delivery, and helping the team develop both their capabilities and ways of working. At the same time, you’ll stay close to the technology, supporting technical discussions and helping guide decisions around data products, analytics platforms, and modern data architecture. IN THIS ROLE, YOU WILL: * Lead, coach, and support Analytics Engineers and Data Analysts through regular 1:1s, feedback, and development conversations. * Create clarity around priorities, ownership and team ways of working. * Partner with architects and area leads to help shape technical direction and long-term improvements. * Support technical decision-making and help balance short-term delivery with long-term sustainability. * Foster a collaborative, inclusive, and high-performing engineering culture. * Collaborate closely with stakeholders across the org. WHO YOU ARE We’re looking for someone with a strong technical foundation and a genuine passion for helping teams succeed. As a leader, you’re someone who builds trust, encourages ownership, and creates an environment where people can do their best work. You’re curious, collaborative, and comfortable balancing long-term improvements with the realities of day-to-day delivery. Also someone who is comfortable navigating technical discussions and contributing to decisions around data products, analytics platforms, and modern data architecture. While this is first and foremost a leadership role, we believe great leadership in this environment comes from understanding the challenges your team faces and being able to provide both support and technical guidance when needed. We also believe you have: * A strong technical background within Analytics Engineering, Data Engineering or Data Analytics. * Experience leading people formally or informally as an Engineering Manager, Tech Lead, Team Lead, or similar. * An interest in coaching, mentoring, and helping others develop. * The ability to contribute to discussions around data modelling, analytics engineering, semantic layers, data products, and modern data architectures. * Strong collaboration and stakeholder management skills. * dbt, Databricks, Spark SQL, or similar technologies. * BI and analytics platforms. * AI, ML, or data product environments. HIGH IMPACT. GREAT PEOPLE. REAL GROWTH. You’ll join a company with strong momentum, modern technology, and a collaborative culture where ideas and initiatives are encouraged. At Voyado, we care about creating an environment where people can grow, collaborate, and enjoy the journey together. We move quickly, challenge ideas, and work closely across teams to deliver meaningful impact. Some of our benefits: * 30 days of vacation * Wellness allowance * Personal development opportunities * Summits and team activities * Four days from the office and one day from home ABOUT VOYADO Voyado is the Agentic Customer Experience Suite for retail. More than 500 retail brands across 100 markets use Voyado to unite CRM, loyalty, product discovery, e-commerce personalization, and retail media with retail-trained AI that acts on real-time shopper intent. By combining customer data with product intelligence, Voyado helps retailers deliver more relevant experiences across every channel — online and in-store. The result is more traffic, higher conversions, stronger customer relationships, and measurable business impact. We’re growing across Europe and are looking for people who want to help shape the future of retail technology. READY TO MAKE AN IMPACT? Fantastic! 🎉 A quick note about our recruitment timeline: As many of us will be taking some well-deserved summer vacation, this process will move a bit slower than usual. We’d still love to hear from you as soon as possible! Thank you for your understanding, and we hope you’ll apply! 🌞 ADDITIONAL INFORMATION As part of our recruitment process, we conduct a background check on the final candidate. MAKING IT PERSONAL WITH AI We believe you’ll position yourself best for success in the interview process by being yourself, with support from AI where it makes sense. Later in the process, you may even be expected to use AI. At the end of the day, what matters is meeting you — the person behind the application. There is no such thing as a perfect candidate; we’re all human, so please bring your authentic self. Don’t let AI over-polish your CV or answers to the point where we can’t hear your real voice, because that’s what we care about most.
We are looking for a strong leader to one of our engineering teams within the Persona area. Persona focuses on solutions to improve operational efficiency and speed by building solutions for Identifying our players as well preventing money laundering, risk behaviors and fraud. This role is to the team working on the solutions around onboarding in the player journey and is a core team developing our own Platform Rhino. To be a successful Engineering Manager at LeoVegas you and your team are expected to deliver value by enabling and driving engineering resources against project goals and requirements and to deliver the greatest gaming experience with zero downtime. The key responsibilities of a Engineering Manager are categorized in three different areas; Product delivery, Team health & happiness, and behaviors. Product delivery Product delivery is mainly about two things. It’s about taking input from various stakeholders across the company, such as product managers, country managers, architects and projects, and in an effective and timely manner deliver value. The second part is about making sure that the product delivered is of great quality, has as close to zero downtime as possible and contributes to the greatest gaming and user experience. Expectations Good understanding of how our business works, in particular the area your product supports. Enough understanding of the tech stack/product to independently answer basic questions outside of the team. Confident working directly with developers in the team and being able to explain the reasons why particular features/tasks are important to complete, and the impacts of not doing them. Understanding of key projects and work being delivered by the team, with oversight of key milestones/features. Ensures that the team is aligned when it comes to planning, estimating and reviewing the progress made on a regular basis and in preparations of/for the quarterly roadmaps. Improve work processes together with the team(s) to maximize throughput. Identifies blockers for the team and suggests ways to overcome these. Balances short-term needs against long-term stability when responding to incidents or production issues. Ability to maintain the balance between requirements and bug fixes, ensuring technical debt is addressed. Confident communicator. Able to advocate for the team and describe key projects to other teams or areas of the company. Builds trust with key stakeholders through proactive and timely updates. Team health & happiness Taking care of your team and helping people to deliver and grow to their full potential is an important part of the Engineering Manager role. An effective Engineering Manager coaches members on achieving goals and developing necessary skills that get results. Coaching involves developing team members’ performance, giving feedback (both positive and areas of improvements) and creating engagement around the company and the product(s) they are working on. Giving them the opportunity to grow in their role and in the company. Expectations Recognizes individual - and team successes. Build trust with the team through being available, approachable and open to feedback. Reflects regularly on performance and collaboration in the team and gives timely and concrete feedback, both on an individual level, through 1-2-1s, goals and career progression and on a team level through team retrospectives. Ensure that the team is motivated. Create an interest in the company and the product(s) the engineers are working on. Recruiting and onboarding new team members as well as retaining existing co-workers. Behaviors Behaviors are a collection of expectations and development areas for Team Leads that do not fall into the categories of Product delivery and Team health & happiness. They encompass a range of core skills that we expect Team Leads at LeoVegas to embody. Through your behavior, you set an example for those around you. By modeling great behaviors you lead by example and by being self-aware you know when you are setting a great example. Your behaviors show that you’re growing good habits and cultivating qualities that make an excellent Team Lead rather than unintentionally doing the “right thing” by luck. As our company working language is English so we’d like to see your CV in English please** At LeoVegas Mobile Gaming Group we firmly believe that our diversity is what makes us unique and that everyone and anyone is welcome to enjoy the ride - regardless of age, gender, disability, race, national or ethnic origin, religion, language, marital or civil partnership status, political beliefs and sexual orientation. We are highly committed to uphold a high level of diversity and inclusion throughout our entire group. Being a global company with a widely diverse customer base makes it essential for our workforce to be a reflection of this. By doing so, we believe we will achieve the best possible customer experience and create better value to our shareholders by doing so. Working hours LeoVegas has a hybrid working environment with 3 days working from home per week and 2 days working from the office as we want to give our employees flexibility to structure their work week while at the same time being able to provide information, team practices and social activities. Compensation & Benefits Competitive basic salary Life - Occupational injuries & sickness insurance Possibility to enroll in an attractive private health care insurance for both you and your partner 3,000 SEK wellness contribution p/a 30 annual vacation days 1,500 SEK tech allowance Occupational Pension - Details on request Benify - A benefits portal with lots of attractive discounts Parental pay when you have worked for us 1 year+ Plenty of great company events! Mobile phone & Laptop If you are not based in the job location, we will also provide you with a relocation package including flights and 2 months accommodation.
We’re looking for a Growth-oriented Product Manager to lead our website team and elevate Natural Cycles’ website experience. In this role, you will own the full pre-signup web funnel, from first impression to the moment a visitor decides to start sign-up. Your mission is to increase awareness, educate users, communicate our value, and ultimately drive more users into the funnel. You’ll blend product strategy, growth marketing instincts, and experimentation to uncover what resonates with different audiences and markets. Through rapid learning cycles, thoughtful landing page optimization, and cross-functional collaboration, you’ll meaningfully shape the company’s top-of-funnel growth. This role is perfect for you if you thrive on conversion rate optimization, experimentation, and data-driven product development. Your work will shape the very first steps of the user journey and have a direct impact on user acquisition, conversion, and how millions of people discover Natural Cycles. What you will be doing Own the pre-signup web funnel—shaping strategy and optimizing key website surfaces to clearly communicate value and drive users to start sign-up Run and evaluate A/B tests across messaging, layout, and UX to continuously improve conversion and accelerate learning Identify and act on conversion opportunities by analyzing traffic, funnel behavior, and user intent Collaborate closely with the Sign-up, Marketing, and Brand teams to ensure a seamless, aligned experience across the acquisition journey Use data and user insights to guide decisions, define success metrics, and validate hypotheses Drive a strong experimentation culture, championing a test-and-learn mindset across the team and cross-functional partners Write clear product requirements and drive execution with Engineering, Design, and QA to deliver fast, high-quality improvements What success looks like Increased website conversion and more users who click “Start Sign-up” Faster experimentation cycles with strong learnings Close alignment and smooth experience between Web and Sign-up flows Strong collaboration with Brand and Marketing on messaging & campaigns Clear narrative of successes, insights, and next bets What skills and experience we think you have Growth mindset & experimentation: You’re always seeking new ways to drive user acquisition, testing hypotheses through A/B experiments and conversion rate optimization leveraging experience in growth marketing, SEO/landing page optimization, and product-led growth User empathy & psychology: You deeply understand user needs, motivations, and behaviors, using insights to craft compelling narratives that drive conversion Commercial acumen: You have a solid understanding of subscription-based business models and key growth drivers Strong analytical skills: You excel at analyzing data, measuring KPIs, and making informed decisions. Hands-on experience with analytics tools: You’re comfortable working with Amplitude, Mixpanel, Google Analytics, or similar platforms Excellent organizational and strategic thinking skills: You can balance short-term impact with long-term vision, effectively prioritizing initiatives Great communication skills: You thrive in cross-functional teams and can clearly articulate insights, priorities, and strategies Leadership experience: You’re an experienced leader who provides clarity, fosters alignment, and empowers cross-functional teams toward impactful outcomes It's a plus if you also have: Experience in subscription or consumer health tech Knowledge of SEO or content marketing Experience optimizing funnels in multiple markets People management experience What we offer Flexible work arrangement - you will be part of a team based in and around Stockholm that values effective collaboration and transparent communication, irrespective of work location Professional development - you will collaborate with industry leading developers, promoting continuous growth and skill enhancement Modern technology - you will leverage innovative technologies and tools, within an environment that empowers you to contribute ideas and take ownership of your work Impactful projects - you will contribute to groundbreaking projects that redefine industry standards and create tangible value Commitment to quality - you will join a dynamic and progressive organization that prioritizes profitable, long-term product development Location We are remote-friendly, but we find great value in being able to connect with our teams in person. Most of the Product Growth team is located in Stockholm. How to apply To apply, just upload your CV and answer the questions on the application form. Keep in mind that we can't accept applications through email because of GDPR, and only applications submitted via the career site (and in English) will be considered. At Natural Cycles we value diversity and inclusion because we know that teams with people from different backgrounds and experiences are stronger. We welcome candidates from all walks of life and are committed to creating an inclusive environment for all employees and candidates.
ABOUT MAGMA MATH Magma is one of the world's fastest-growing and most celebrated EdTech companies, transforming math education through the power of AI. Our platform turns handwritten solutions into digital insights, empowering teachers to focus on creativity and deeper learning - while giving them real-time visibility into student progress. The result? More inclusive, engaging, and effective math classrooms for all learners. But we're not just building better tools. We're tackling one of the biggest challenges in global education: math underperformance. With 1 in 5 students globally struggling in math - a subject that forms the backbone of so many career paths - we believe the opportunity to improve outcomes at scale is massive. We're already the go-to solution in thousands of schools - and we're just getting started. As we expand rapidly across the U.S. and Europe, we're building a team as ambitious as our mission: to help millions of students unlock their full potential in math. THE ROLE The Product & Tech team at Magma is divided into three core experiences: Teacher, Student and District. With a growing user base and plenty of problems to solve, we're hiring a Product Lead (Head of Student Experience) to own the student-facing part of our product and take full ownership of the space. You will define the vision and strategy for the student experience, manage stakeholders across the organization, and align priorities across teams. You are ultimately responsible for making sure every feature we ship moves the needle for learners. At the same time, you will act as Product Manager for one of the product units - working side-by-side with developers, QA and designers to plan, build and launch features. You will own a domain end-to-end - from figuring out what problem is worth solving, to shipping a solution, to making sure it actually creates value. WHO YOU ARE AND WHAT YOU KNOW * Have experience structuring complex problems, aligning stakeholders, and turning ambiguous challenges into clear strategies * Have experience leading and growing product teams; you know how to build structure and set meaningful KPIs * Be hands-on across the full product development cycle: user research, design, implementation, testing. This is not a pure project manager role where you are only coordinating * Have strong technical understanding, enough to engage with engineers * Be structured and always questioning the status quo - you plan ahead and look for better ways to work * Be curious and eager to learn - and a team player who understands others' perspectives Your responsibilities will include: * Owning the vision, strategy and roadmap for the Student Experience, ensuring we remain leaders in our space * Balancing long-term strategic planning with short-term, high-impact delivery * Championing customer-centric thinking across the product lifecycle * Leading a team of developers, QAs and designers as hands-on PM for one product unit, from discovery to implementation * Coordinating efforts across the product, tech, customer success and revenue teams * Setting KPIs and long-term goal structures * Mentoring and developing team members REQUIREMENTS * 3-6 years of experience with background as product owner or product designer, and proven track record in product management * Experience of fast-paced and high-performance environments * Experience leading people and teams * Engineering degree (or equivalent) from top tier university * Startup experience - you know what you are getting yourself into! NICE TO HAVE * Experience in edtech or education * Previous roles in software engineering or data science * Portfolio of products you've built WHAT WE OFFER * Real ownership - you set the strategy, not just the slide deck * Build and ship high touch products with positive impact on millions of users * Be part of driving change in an industry and in global education * Ambitious colleagues in a fun environment * Competitive remuneration & benefit package * Annual company trip * An opportunity to work on a meaningful mission and have an exceptional impact on education, society and how children learn math across the world Start: As soon as possible Location: Stockholm Our recruitment process (all in office): * 1st interview with Hiring Manager and Head of People * 2nd interview with Hiring Manager and Magma team member * 3rd interview with Founders and Magma team member Note: We practice a 5-day in office policy, and we look forward to working together closely with you. Office location: Stora Nygatan 27, 11227 Stockholm, Sweden
About the Team We are the team responsible for ensuring that parcels move through our terminal network in the most efficient and cost-effective way possible. Our systems provide sorting instructions that guide parcels between terminals and to their final destinations, whether that’s a customer, parcel locker, or delivery partner. We also deliver real-time parcel data and location insights, enabling smooth and transparent operations across our entire sorting network. Our Vision Our objective is ambitious, We strive to achieve operational excellence across our 40+ terminals in Europe. Any parcel should be able to enter the terminal sorting network at any point and immediately be ready for the next step towards its destination. To achieve this, we ensure that everyone interacting with a parcel — from systems to people — can make smart, fast, and data-driven decisions that minimize the total cost of the flow. How We Work We are a team that listens to what’s needed now, tomorrow, and in the future. Collaboration, experimentation, and continuous improvement are at the heart of how we operate. The team consists of our Engineering Manager, three skilled Backend Engineers, a Product Manager, and a Staff Engineer. This recruitment is to replace one of our Backend Engineers who recently resigned. About the Role As a Senior Backend Engineer in the Sorting team, you’ll play a key role in shaping how parcels move through our network. You’ll take ownership of projects, features, and the team's scope, from design to delivery, and collaborate closely with engineers, product managers, and stakeholders to solve complex problems that directly impact our operations. You’ll also act as a mentor and technical coach for other engineers, helping to raise the overall technical bar of the team. When things break (as they sometimes do), you’ll be trusted to lead the way in resolving critical issues calmly and effectively. What you'll do Take ownership of designing, implementing, and delivering backend features and projects within your domain. Break down complex engineering challenges and guide others through solving them. Write clean, maintainable, and well-documented code that your peers regard as high quality. Lead by example in ensuring system stability, performance, and scalability. Contribute to and improve our technical roadmap — identifying gaps and proposing meaningful improvements. Mentor and onboard other engineers, fostering a high-performing and collaborative team culture. Participate in incident management and ensure learnings turn into long-term improvements. Collaborate across teams and domains to ensure smooth integrations and a unified technical approach. About You You’re an experienced backend engineer with solid experience in Go (or a similar strongly typed language). We mainly work with Go, but you'll touch legacy systems built in JavaScript, Python, Java, or Kotlin. If you’ve seen a bit of everything and enjoy bringing old systems up to modern standards, that’s a bonus! You have a deep understanding of building distributed systems and APIs in a cloud environment (preferably GCP or AWS). You balance long-term stability with short-term delivery needs, and you care about quality. You’re proactive, when you see a problem, you raise it and help solve it. You enjoy mentoring others, giving and receiving feedback, and contributing to a strong engineering culture. You’re comfortable with ambiguity and confident making decisions that move things forward. You understand how technology and operations connect, and you want your work to have a real impact. What you’ll get We can promise you that you will be challenged, develop your skills and have the opportunity to work with truly amazing and competent colleagues. If you like changes and want to set new processes and ways of working - this is the place for you! Diversity and inclusion are very important to us and we are committed to creating an inclusive work environment. We want to be a workplace where everyone’s perspectives and opinions are valued, and we are dedicated to creating opportunities for all employees to thrive and reach their full potential. Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer: 🌇 Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm. 🐶 Puppy Friendly: Bring your dog to work - we've got a whole floor for our furry friends! 🏓 Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room for your leisure time. 👶 Parental Pay for Six Months: Step away from work and provide the best care and love to your little one. 🎂 A Day Off on Your Birthday: We love to celebrate, so enjoy your birthday to the fullest with a day off each year. ⏰ Flexible Hours: Hybrid setup with working hours that adapt to your lifestyle. 🥐 Wednesdays Tech Breakfasts: Fuel your midweek with tech talks and tasty bites. 👾 Tech Demos: Dive into the latest innovations with our regular tech showcases. 💻 Modern Tech Stack: Work with cutting-edge technology every day. Diversity and inclusion is very important to us and we are committed to creating an inclusive work environment. We want to be a workplace where everyone’s perspectives and opinions are valued, and we are dedicated to creating opportunities for all employees to thrive and reach their full potential. This recruitment process consists of background checks via Verifiera as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee in Sweden. #LI-HL1
Shape the Industry and Your Career At Cytora, now part of Applied Systems, we’re transforming how insurers and brokers connect, operate, and grow. Our AI-powered platform is driving smarter decisions, greater efficiency, and seamless collaboration across the global insurance ecosystem. As we accelerate digital transformation, we’re looking for curious, collaborative minds ready to help shape what’s next. If you’re energized by innovation and inspired by impact, your future starts here. The Role You will be helping to build Cytora’s Underwriting Productivity Suite, a serverless based web application that increases the efficiency and effectiveness of underwriters thereby reducing expense ratios and delivering profitable growth to our customers More specifically, you will be joining the platform team, which is responsible for the infrastructure of our application, our monitoring systems and our CI/CD pipelines. We: * Have single and multi tenant deployments across Europe, United States and Australia * Have infrastructure deployed on AWS and GCP * Manage our infrastructure as code, using terraform * Use third party systems such us circleci, datadog, auth0, thoughspot * Have the mid-term requirement to scale, and the short-term requirement to deliver really fast, so this engineer will need to have good intuition on the level of complexity our systems need. Along with core technical skills, we are excited about colleagues who bring passion for the craft of inventing and building products from the ground up This means providing feedback to product managers and the wider company, contributing to roadmaps, and bringing your creativity to bear by suggesting features and improvements based on your technical understanding of what is possible and needed. Requirements: * We are looking for someone who is customer-centric, values-driven, and collaborative with great communication skills * Strong proven experience in serverless: Lambda/SQS/SNS/S3/Aurora Serverless/GCP Vertex AI/GCP BigQuery * Strong experience using a range of AWS services but not limited to: RDS Aurora Postgres, APIGW, Lambda, S3, SNS, SQS, SES, Cloudfront, Secret Manager, Certificate Manager * Experience building and maintaining multi-region deployments * Terraform/Terragrunt experience as this is part of our stack with Single Tenant deployments * Experience using an OOP language, we use Python * Experience using Terraform * Knowledge of networking fundamentals, including VPC configuration and security Nice to haves: * ECS and Fargate are a plus * Experience designing both single tenancy and multi tenancy solutions * Experience building and maintaining Kubernetes clusters using AWS EKS * Maintaining CI/CD pipelines (we use CircleCI) * Monitoring, we use Datadog logs, APMs, profiling, App security * Prior experience using GCP is a plus, but not essential * Awareness of GDPR compliant systems * Experience building event-driven, serverless applications * Cloudflare/Orca/Vanta Why Cytora We’re building the future of insurance and we’re doing it together. At Cytora, now part of Applied Systems, we’re driven by a shared mission to transform the industry through AI-powered solutions that deliver smarter decisions, stronger connections, and better outcomes. We foster a culture that values who you are and recognizes that you’re more than your role: you’re a teammate, and you matter. We thrive on the strength of our diverse experiences and celebrate the uniqueness each person brings to work every day. We believe flexibility fuels performance. Whether remote, hybrid, or in-office, we empower our teams to work in ways that work best for them. Here’s what you can expect when you join us: * Competitive salary * Flexible working and remote options * Professional development budget & conference access * Annual company retreats * A mission-driven culture that puts people first Location This role is remote and we are looking for individuals based in the East Coast Additionally, this role is only suited for professionals currently based in the US and have full rights to work as we don't offer sponsorship at this stage. Our targeted starting base salary in the United States for this position ranges from $100,000 to $140,000. To determine a new team member’s starting pay, we consider a variety of factors, including someone’s depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission. AI Utilization We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans. EEO Statement Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don’t discriminate, and we are committed to recruit, develop, retain, and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role: We are looking for a Care Pro Relationship Manager who can develop and execute a consistent staffing strategy that supports exceptional experiences for both our Clients and Care Pros (caregivers). This role is at the heart of our mission—balancing the needs of clients and the wellbeing of Care Pros through thoughtful staffing, strong relationships, and close collaboration with the Client Manager. As a Care Pro Relationship Manager, you will proactively engage and build trusted relationships with our Care Pros, ensuring they feel valued, supported, and set up for success. You’ll lead with empathy and operational rigor, driving staffing strategy and execution that enable seamless client care and a sense of purpose and belonging for every Care Pro. This is a remote position, with several openings available to support our various markets. The role follows a Monday–Friday schedule, 8:00 a.m. to 5:00 p.m. Eastern Time Zone schedule. Flexibility to occasionally respond during evenings or weekends may be required. About the Team: At Honor, we are redefining what homecare can be — blending world-class operations, innovative technology, and compassionate service to transform the industry. Our Operations Team is the engine of our home care platform, built on two essential, highly collaborative functions. Client Managers own the client experience and drive business growth by focusing deeply on satisfaction, quality, and long-term relationships. Working in tandem, Care Pro Relationship Managers ensure the success of our vital field staff by supporting the Care Pro experience — driving exceptional staffing outcomes through the best quality matches, fostering engagement, and strengthening retention. Together, we deliver a seamless, high-quality, and scalable care experience for both our clients and the Care Professionals who make it all possible. As a Care Pro Relationship Manager at Honor, you will: Oversee and execute market staffing strategy * Develop and manage market staffing strategy through consistent Care Pro outreach and relationship building, staffing best practices, schedule building and adherence, and creative staffing processes while utilizing innovative tools. * Work in tight coordination with the Client Manager to understand specific Client context and care plans, suboptimal matches, and schedule nuances, in order to create the best scheduling match possible. * Ensure that you quickly mobilize newly hired Care Professionals to get them work quickly and efficiently. Provide exceptional service to Care Pros * Support Care Pros in the market by being their primary point of contact and providing actionable feedback and coaching to enable their success at every visit. * Foster relationships with Care Pros in the market to facilitate quality matches between Care Pros and clients with a focus on client and Care Professional retention. Coordinate closely with Client Manager to execute care delivery * Align with Client Manager on daily and weekly market priorities. * Communicate seamlessly to ensure scheduling decisions and Care Pro performance feedback are executed in a timely manner. * Share critical feedback and updates from Care Pros that impact Client Manager workflows. * Support Client Manager on partner communication, client experience tasks, or billing / collections efforts as needed. Partner across Honor to deliver a seamless experience * Prioritize work with the market team to meet the dynamically changing needs of partners, clients and Care Professionals, including triaging and completing tickets and delegating work. * Work with the market team to manage real-time questions, issues, or changes relating to clients. * Work directly with Care Pro Performance teams to ensure consistent Care Professional performance management experience. * Work cross-functionally to provide feedback and to support to other internal efforts such as CPHR, Trust and Safety, Recruiting and Training. We’re looking for you to bring: * 3+ years of experience in a complex client, patient management, or high-volume customer service role; staffing experience strongly preferred * Proven commitment to exceptional service and sensitivity to client and caregiver needs, with a strong focus on delivering high-quality care experiences * Background in operations or healthcare/home care environments preferred * Exceptional relationship management, communication, and interpersonal skills * Strong analytical and problem-solving abilities with a data-informed approach to staffing and scheduling * Comfort with technology; experience using scheduling, CRM, or workforce management systems a plus * Excellent organizational skills and ability to manage multiple priorities in a fast-paced, dynamic environment * Adaptable and resilient, with a proactive, solution-oriented mindset * Collaborative team player with experience partnering cross-functionally Key Performance Indicators for this role: * Phone answer rate * Ticket management * Schedule consistency * Visit fulfillment Leadership Principles in Action as Care Pro Relationship Manager: Honor’s Leadership Principles are the foundation of translating our mission into action. These principles define how we show up and make decisions, and how we hire, develop and grow talent. While Honor has 13 leadership principles, the following are particularly relevant to this role: * Are Mission First: Leaders demonstrate a genuine passion for our mission. They prioritize decisions and activities that move the mission forward. * Relentlessly Focus on Clients: Leaders always start with the client and work backwards. They are maniacally focused on creating solutions that lead to better care for our clients. * Always Push: Leaders set a high bar for themselves and others. They know that mediocrity isn't an option; they set ambitious goals, always strive for better, and commit to delivering top-notch service and outcomes. * Identify Problems: Leaders have a keen sense that an identifiable problem is present. They identify it, determine the root cause and propose a solution. Leaders ensure solutions are implemented and partner as necessary. * GSD (get stuff done): Leaders make tangible progress, delivering quality and timely results. When looking at their accomplishments over the course of a month, it's staggering what they have accomplished and how much they have moved the organization forward. The annual base salary for this role is $64,000-$68,000. Individual compensation will be commensurate with the candidate's experience and qualifications. Base pay is just one part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, Employee Assistance Program. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief. #LI-AN1 Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $64,000—$68,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. Our Care Pro Hiring Associate team manages a high-volume hiring pipeline, helping Care Professional candidates navigate from application through onboarding completion. This role is critical in building rapport with candidates, providing proactive and reactive support, and ensuring all required documentation is accurate and compliant for state and national regulations. Hiring Associates are accountable for meeting key hiring KPIs, including conversion rates, time-to-hire, and weekly hiring goals, by combining personalized engagement with operational excellence. In addition to direct candidate support, this role provides central operational support by co-managing voicemails, tickets, and emails from candidates needing assistance. The Hiring Associate plays a pivotal role in ensuring priority candidates move efficiently through a tech-enabled, hiring process, leveraging automated workflows to remove barriers and drive hiring outcomes. This is a fully remote role. You can work from anywhere in the US but you must be able to work the current available shift based on your respective time zone. We are currently hiring for the following shift: Friday - Tuesday 6AM - 3PM CT OR 7AM - 4PM CT. (Must be able to work weekends and a full 5 day schedule) Responsibilities: * Provide proactive and reactive support to candidates, addressing barriers, answering questions, and guiding candidates through critical hiring milestones to increase conversion. * Monitor and manage candidate progression through various systems, proactively intervening where necessary to ensure priority candidates move efficiently through the funnel * Review submitted documents and conduct all state-regulated compliance checks for each qualified candidate, ensuring documentation meets audit standards for state and national requirements. * Proactively re-engage candidates, seek referrals, and utilize strategies to increase hiring in high-need markets * Provides central operational support by co-managing voicemails, tickets, and emails from Care Pros needing assistance throughout the hiring process, ensuring timely and accurate resolution of inquiries. * Actively participate in ongoing pilots and experiments designed to improve hiring outcomes, including testing new assessment methods, referral strategies, or workflow changes. QUALIFICATIONS & COMPETENCIES * High School Diploma or GED * 2+ years of experience in a recruiting, hiring, onboarding, sales or customer support role managing a high volume of candidates or clients * Strong experience building rapport and providing exceptional customer service through phone, text, email, and virtual interactions * Excellent verbal communication skills; able to convey complex hiring and compliance information clearly to candidates, both one-on-one and in group settings * Strong organizational skills to manage multiple candidates at various stages, tracking their progress and providing timely follow-up to meet hiring goals * Excellent attention to detail to review candidate documentation for compliance and accuracy, ensuring readiness for state and national audits * Strong problem-solving skills; able to identify and resolve candidate barriers, escalate when necessary, and keep hiring timelines on track * Demonstrated ability to manage competing priorities and workload independently, with proactive escalation when additional support is needed * Adaptable to change and comfortable working in a fast-paced, evolving environment; willing contributor to continuous improvement efforts and pilot projects * Strong technical aptitude; able to learn and navigate applicant tracking systems, CRM tools, and other hiring automation platforms efficiently * Preferred: Experience in home care, caregiving, or regulated industries requiring compliance documentation Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hourly Hiring Range $25.30—$28.80 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. ABOUT THE ROLE: The Care Pro Performance Partner Partner is an individual contributor role that serves as the primary owner of Care Pro performance management across the organization. Partnering cross-functionally to ensure consistent, fair, and compliant performance outcomes. This role applies independent judgment to resolve complex performance cases, proactively identify performance risks, and improve consistency and quality across performance management practices. This role involves partnering cross-functionally with HR, Operations, and Recruiting teams to prevent performance progression, balance CP experience with client care quality, and ensure fair, compliant, and timely performance outcomes. While this role does not manage people, it operates with significant autonomy and influence. KEY RESPONSIBILITIES: Performance Management & Case Ownership * Own end-to-end performance management for a range of performance issues including complex and escalated CP cases within a defined performance management framework. * Complex CP cases are defined as cases that include multiple event types and/or excessive and repetitive issues. * While escalated CP cases impact care consistency and scheduling needs for high touch clients, which requires immediate review and resolution. * Review and investigate performance events that impact client care experience. * Apply independent judgment within an established policy and escalation frameworks to determine appropriate corrective action, including coaching, warnings, and separation when necessary. * Occasionally utilize advanced judgment to adapt performance management approaches in unique scenarios that require deviation from the defined framework while maintaining compliance with company policy and employment standards/regulations. * Identify and perform handoff for protected and escalated scenarios to the appropriate teams [CPHR & Trust & Safety] within the determined handoff SLAs. * Ensure all performance actions are documented clearly, consistently, and in compliance with Honor policies and employment best practices. Performance Operations & Service Standards * Adhere to established KPIs and SLAs, including a 24–48 hour response time for all inbound CP performance inquiries and ticket outreach. * Manage a high-volume caseload, averaging approximately (90+ tickets closed per week, 130+ ticket comments/week) with thorough and compliant documentation. * Conduct consistent proactive outreach, averaging 45+ outbound calls per week, with an average talk time of approximately 7–8 minutes per call. * Maintain operational efficiency with an average case resolution time of approximately 6 days and an overdue ticket rate of less than 15%. * Balance productivity expectations with quality, ensuring performance decisions are timely, fair, and aligned with Honor policies. Proactive Performance Monitoring & Early Intervention * Proactively review individual CP performance history to identify repeat behaviors, emerging trends, and early risk signals. * Determine when early intervention is appropriate to prevent escalation or further client impact. * Surface trends, insights, and risks to relevant partners and leaders with clear recommendations. CPRM Partnership & Enablement * Partner closely with Care Pro Relationship Managers to reinforce consistent performance feedback and escalation standards. * Partner with CPRMs on identifying trending performance concerns and applying performance management frameworks effectively. * Lead targeted calibration or training sessions to improve consistency and confidence in performance-related conversations. Risk Awareness & Compliance * Identify potential employment risks, protected issues, or systemic concerns and escalate appropriately. * Maintain and apply base level knowledge of relevant employment protections and regulations regarding termination and employment status changes. * Successfully balance CP experience, client outcomes, Honor policy, and employment risk considerations when making performance decisions. ABOUT YOU: To succeed in the role, you’ll need: * 5–7 years of professional experience * 2+ years of experience managing performance, employee relations and/or HR operations in a high-volume distributed workforce. * Strong judgment and decision-making skills, including comfort navigating ambiguity and complex performance scenarios * Exceptional communication skills, with the ability to deliver difficult feedback clearly and compassionately * Strong cross-functional collaboration skills and the ability to influence without authority * High attention to detail and strong investigative and documentation skills * Comfort analyzing performance data, identifying trends, and translating insights into action * Strong sense of ownership and accountability for outcomes * Commitment to supporting Care Professionals while prioritizing safe, high-quality client care * Ability to thrive in a fast-paced environment with competing priorities Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $75,600—$84,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. WHO YOU ARE * You care about building systems that have real-world impact. * You’re creative and curious, and enjoy thinking outside the box. * You thrive in diverse, cross-functional environments, collaborating with design, product, data, and care operations. * You have a builder’s mindset, evolving systems from design through operation. * You ensure the final product across the team is of high quality and the clients benefit from our attention to detail and debugging procedures. * You enjoy sharing knowledge, mentoring others, and contributing to a healthy, inclusive engineering culture. * You’re an excellent, proactive communicator — able to translate complex ideas (both in writing and verbally) into clear, actionable solutions for technical and non-technical partners. * You’re quick to spot inefficiencies in processes across your team and engineering and make actionable steps and recommendations to amend them. WHAT YOU BRING * Strong backend engineering experience, with a track record of building and operating production systems. * Experience designing relational data models and working with databases at scale. * Familiarity with cloud platforms (AWS preferred) and service-oriented architectures. * Experience with API design, distributed systems, and backend performance considerations. * Proficiency in Python or transferable backend experience with a willingness to learn Python. * Familiarity with frontend technologies such as React (Next.js/Vite/etc), Typescript, and Tailwind. * Experience with using AI tooling to assist with productivity in both coding and deployment WHERE YOU’LL WORK You’ll work on core services that power how families find care and how Care Professionals do their work—systems that directly support Honor’s mission every day. You’ll be working with the DemandGen Team — powering Honor’s public digital experiences and growth channels that help thousands of families find the care they need. Why you’ll love working with us * Your work will shape how people discover and receive the care they need. * You’ll solve real, complex problems at the intersection of engineering, operations, and human impact. * You’ll collaborate with thoughtful, mission-driven teammates across engineering, product, design, and operations. * You’ll have ownership, autonomy, and the opportunity to grow as both an engineer and a product-minded technologist. #LI-ANI Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $194,400—$216,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the role: As an HR Associate, you will respond to a high-volume of Care Pro inquiries across the employee lifecycle, including employment status changes, payroll and benefits, records keeping, policies and process, and maintaining compliance with government labor laws and regulations. This is a highly operational role that will require you to draw from your foundational knowledge of HR best practices to resolve inquiries and issues while delivering exceptional service and adhering to employment laws and best practices. This role requires a hands-on approach in investigating and resolving Care Pro (CP) complaints, identifying trends, and driving improvements in HR processes. If you are a problem solver who thrives in a fast-paced environment, this could be the role for you! This is a remote position, with several openings available to support our various markets. The role follows a Tuesday - Saturday schedule, 8:30 a.m. to 5:00 p.m. Central Time Zone. Flexibility to occasionally respond during evenings or weekends may be required. As a Care Professional HR Associate at Honor you will: Manage HR Escalations & Issue Resolution * Engagement in the full lifecycle of CP complaints and HR-related escalations, from intake to resolution, ensuring timely and effective outcomes. * Act as a key escalation point for employee relations concerns, ensuring appropriate de-escalation and resolution. * Assist in resolving CP complaints and escalate complex issues to senior HR team members as needed. * Identify trends in CP concerns and flag opportunities for process improvements to leadership. Provide HR Support and Process Ownership * Manage high-volume ticket processing (~100 tickets weekly) while maintaining quality and responsiveness. * Ensure timely responses to HR inquiries via phone, email, and text within the standard 24-hour SLA, including thorough documentation. * Collaborate cross-functionally with Payroll, Compliance, and Operations to troubleshoot payroll and benefits issues, including timekeeping and wage concerns. * Review and approve pending HRIS changes in Dayforce, ensuring accuracy in payroll-related updates such as direct deposit changes, wage adjustments, and sick leave requests. * Lead the full infection control cycle, ensuring CPs meet clearance requirements before returning to work. * Oversee the initial lifecycle stages of non-work-related injuries or illnesses, including requests for the ADA interactive process. * Initial ownership of intake for all leave of absence requests, including personal, medical, and FMLA, ensuring compliance with Honor policies. * Manage employee status changes, including resignations, terminations, and necessary documentation, while proactively communicating impacts to stakeholders to minimize staffing disruptions. Offer Strategic Support & Continuous Improvement * Coach market teams on best practices related to CP privacy and protected classes, ensuring compliance and consistency. * Present key trends and challenges to HR leadership, providing recommendations for process improvements. * Conduct risk mitigation reviews, identifying opportunities for employee support, accommodations, and early intervention for potential HR issues. * Own the processing of employment-related mail, including unemployment claims, CA-SDI applications, and returned paychecks. * Evaluate and process verification of employment requests, determining eligibility and appropriate response actions. * Maintain CP profiles in HRIS and Admin, ensuring data accuracy and generating reports as needed. We’re looking for you to bring: * 3+ years of professional experience (required) * 2+ years of customer service experience * 2+ years experience in HR * Bachelor’s degree, HR certificate, or equivalent experience * Outstanding communication and interpersonal skills * Strong problem-solver with ability to work independently as well as part of a team * Experience working in a high-growth company and the ability to adapt to ongoing change * Exceptional attention to detail and ability to balance multiple assignments * Excellent technical skills and ability to learn new systems quickly * Knowledge of HR best practices, systems, and protocols * Positive, can-do attitude, and professional telephone demeanor * Willingness to work on weekends on a consistent weekly basis * Flexibility to work at least one weekend day (required) The hourly hiring range for this role is $23.60 – $26.25. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, Employee Assistance Program. At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. As a Senior Backend Engineer at Honor: * You care about building systems that have real-world impact. * You’re creative and curious, and enjoy thinking outside the box. * You thrive in diverse, cross-functional environments, collaborating with design, product, data, and care operations. * You have a builder’s mindset, evolving systems from design through operation. * You enjoy sharing knowledge, mentoring others, and contributing to a healthy, inclusive engineering culture. * You’re an excellent, proactive communicator — able to translate complex ideas (both in writing and verbally) into clear, actionable solutions for technical and non-technical partners. We're looking for you to bring: * Strong backend engineering experience, with a track record of building and operating production systems. * Experience designing relational data models and working with databases at scale. * Familiarity with cloud platforms (AWS preferred) and service-oriented architectures. * Experience with API design, distributed systems, and backend performance considerations. * Proficiency in Python or transferable backend experience with a willingness to learn Python. About the role: You’ll work on core services that power how families find care and how Care Professionals do their work—systems that directly support Honor’s mission every day. Depending on your interests and experience, you may join one of the following teams: * Workforce Team — building the systems that support Care Professionals, including hiring, scheduling, and workforce optimization. * DemandGen Team — powering Honor’s public digital experiences and growth channels that help thousands of families find the care they need. * Growth Team — developing a multi-channel sales and communication stack (phone, sms, email) that connects families, Care Professionals, and care operations. Why you’ll love working with us * Your work will shape how people discover and receive the care they need. * You’ll solve real, complex problems at the intersection of engineering, operations, and human impact. * You’ll collaborate with thoughtful, mission-driven teammates across engineering, product, design, and operations. * You’ll have ownership, autonomy, and the opportunity to grow as both an engineer and a product-minded technologist. #LI-DNI Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $160,000—$180,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. ABOUT THE WORK This position is on our Applied AI team, which is responsible for helping Honor safely and pragmatically apply AI across our operating model, product systems, and internal workflows. The mission of the Applied AI team is to help Honor become an organization that learns faster, remembers more, and continuously compounds what it learns over time. We believe the most valuable use of AI at Honor is not isolated task automation, but building durable organizational intelligence: systems that retain operational context, surface relevant prior learning, support better decisions, and help teams turn fragmented insights into repeatable improvements. Honor operates in a deeply relationship-driven industry. The best home care operators personalize service because they remember the details, understand context, and adapt to the situation. At Honor’s scale, that requires thoughtful systems: reliable context, governed access, reusable AI patterns, traceable workflows, and product experiences that help humans and agents make better decisions together. As a Senior Engineer on Applied AI, you will help design, build, and productionize the foundations that make this possible. You may work on systems that power AI-assisted sales follow-up, operational defect analysis, reusable memory and retrieval patterns, internal agentic tools, AI-powered data analysis, schedulable workflows, or closed-loop feedback systems that connect audits, product changes, and measurable business outcomes. You will work closely with engineering, product, design, data, operations, security, and business stakeholders to move quickly while maintaining the discipline needed for production systems. This team is highly exploratory, but the work is not a lab exercise. We are looking for engineers who can turn ambiguous AI opportunities into safe, reliable, measurable product and platform capabilities. We have an exciting runway ahead of us. As AI becomes an operational layer across Honor, we need engineers who can help create the paved roads: secure model access, compliant data pathways, observability, cost controls, evaluation patterns, human-in-the-loop workflows, and reusable architecture that allows teams across Honor to adopt AI without creating long-term fragmentation. ABOUT YOU * You thrive in a diverse, cross-functional team, collaborating with design, product management, data, operations, security, and other engineering teams. * You are excited by ambiguous, high-leverage problems where the right answer requires both technical judgment and operational empathy. * You enjoy building production-grade systems that connect user-facing workflows, backend services, data pipelines, and AI/LLM capabilities. * You’ve built and maintained production-grade features in Python, or have transferable experience in common languages like Node.js and are willing to learn Python. * You know how to design reliable data models and have used relational databases at scale. * You have been a key contributor to the design and implementation of large, complex projects. * You are comfortable working in and refactoring legacy, monolithic systems while also designing new services and integration patterns. * You are a strong communicator, both verbally and in writing, and can explain technical tradeoffs to technical and non-technical audiences. * You think carefully about quality, observability, privacy, security, and operational risk. * You are excited to work with AI systems in a way that is pragmatic, measurable, and grounded in real business outcomes. * You are willing to participate in an on-call rotation in collaboration with our tier 1 support team. SOME, OR ALL, OF THESE ARE TRUE * You have experience building LLM-powered products, AI agents, retrieval systems, memory systems, or evaluation frameworks. * You have worked with model providers or platforms such as AWS Bedrock, OpenAI, Gemini, Anthropic, or similar systems. * You have experience with secure data access patterns, RBAC, auditability, or compliant data workflows. * You have built internal tools, workflow automation, or systems that support operations teams at scale. * You are comfortable working with messy operational data and turning it into reliable product or platform capabilities. * You have experience designing systems that involve human-in-the-loop review, feedback loops, or measurable quality improvement. * You are knowledgeable about microservice architecture and best practices. * You have experience working with an RPC architecture. * You are comfortable with frontend development and have experience with JavaScript frameworks like React. * You have experience leveraging observability and monitoring tools like DataDog. * You enjoy mentoring and spreading knowledge to other engineers. * You are energized by building foundations that help other teams move faster and more safely. TECH YOU MAY USE * Python * Thrift * MySQL * AWS * AWS Bedrock * OpenAI, Gemini, Anthropic, or similar model platforms * JavaScript * React * Looker * GitHub * DataDog * Internal agentic tools and workflow automation platforms #LI-Remote Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $160,000—$180,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About Honor Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role At Honor, compliance is a competitive advantage—not a gatekeeper. As we expand into new markets, grow our services, and evolve our operating model, our ability to translate complex regulatory requirements into efficient, scalable operations directly enables that growth. We are seeking a Director of Compliance Operations to transform our compliance operations into a proactive function that actively enables Honor’s growth and operational efficiency. Reporting to the VP of Trust & Safety, the Director of Compliance Operations will lead a team of compliance and operations professionals, set the strategic direction for the function, and own day-to-day execution of compliance across the Honor platform. This is a deeply cross-functional role that combines strategy and execution, with regulatory complexity and operational pragmatism, and with people leadership and hands-on problem solving. Success isn't measured simply by maintaining compliance—it's measured by building durable operational systems that make compliance easier, more scalable, and more effective as the business grows. The ideal candidate brings experience working at the intersection of technology and operations—someone who has successfully partnered with Product and Engineering to build tech-enabled solutions, knows how to make a compelling business case for technical investment, and can translate operational requirements into clear product specifications. Strong generalist instincts, sharp analytical skills, and the ability to see the forest and the trees are essential. About the Team The Compliance Operations team enables Honor's growth by transforming regulatory requirements into scalable operational practices. We partner across Regulatory, Product, Operations, Trust & Safety, Training, Market Leadership, and our Home Instead network to ensure Honor can confidently expand into new markets while maintaining the highest standards of quality, safety, and compliance. As Director of Compliance Operations at Honor, you will: * Set the strategic direction for the Compliance Operations function—defining how Honor manages compliance across employment law and home care licensing as we grow into new markets and expand our service offerings. * Continuously assess for compliance risk and for opportunities to simplify, streamline, or eliminate operational friction in how we meet regulatory requirements. * Own day-to-day compliance execution across all markets, personally stepping in to resolve complex issues while building durable systems and protocols so issues don’t recur. * Partner with Product and Engineering to build tech-first, automated solutions that reduce manual compliance effort and scale our operations—including building the business case for technical investment, defining requirements, and driving implementation. * Lead state licensing audits and audit-readiness programs end to end—identifying gaps proactively, developing remediation plans, and driving closure across internal and field partner teams. * Ensure operational readiness for new markets and service offerings. * Translate regulatory changes into clear, actionable operational requirements, ensuring Legal guidance becomes executable protocol across the business. * Build and develop a high-performing team of 5–10 compliance and operations professionals, setting clear expectations, developing team members, and creating a culture of accountability and continuous improvement. * Develop and own key compliance metrics and dashboards that give senior leadership clear visibility into risk, operational readiness, and efficiency across all markets. Leadership Principles we’ll assess in this role: * Balance Incremental and Radical Change: You operate on two tracks simultaneously. On one, you’re making targeted, practical improvements to close existing compliance gaps and strengthen day-to-day operations. On the other, you’re identifying the larger, system-level changes—in process, technology, or structure—that will make compliance fundamentally more efficient and scalable. You know which track a given problem belongs on, and you move both forward at once. * Tend to Be Right and Think Systemically: You make sound, well-informed decisions by balancing compliance risk against business and operational risk—and you’re comfortable holding both at once. When solutions exist on a spectrum, you find the middle ground that protects compliance without unnecessarily constraining growth or the client experience. You think across markets, teams, and the product ecosystem before you act, and your decisions hold up over time. * Get S*%t Done: You move quickly and with purpose. You bring enough pattern recognition from prior experience to identify what matters, act independently, and deliver results without waiting for a full roadmap. * Identify Problems: You don’t wait for problems to surface—you go looking for them. Through data, deep-dive operational audits, and close attention to what’s happening on the ground, you continuously identify compliance risk, operational risk caused by overly burdensome compliance requirements, and opportunities to improve efficiency. You find root causes, not just symptoms, and you own the solution through to implementation. Core Competencies * Technology & Operations Partnership: Proven experience working at the intersection of technology and operations. Knows how to translate ambiguous operational needs into clear product requirements and drive projects through to delivery. * Strategic Leadership: Thinks beyond current gaps to define what a mature, proactive compliance function looks like at Honor’s scale—and builds the roadmap to get there. * Team Development and Functional Leadership: Experienced people leader with a track record of developing individuals and building high-performing teams. * Cross-Functional Influence: Operates effectively across organizational boundaries. Navigates competing priorities, builds durable alignment, and drives execution across stakeholders at all levels. * Analytical Rigor: Brings exceptional analytical skills and experience working with large, imperfect data sets to extract meaningful insights. Uses data to identify risk, measure progress, and drive decisions. We’re looking for you to bring: * 8–10 years of experience in operations, product operations, or compliance roles within a technology-first or high-growth company—health tech, logistics, or distributed workforce environments are a strong fit. * Demonstrated experience working at the intersection of technology and operations, including partnering with Product and Engineering teams to define requirements and deliver solutions. * Track record of developing functional areas for scale — building the systems, processes, and team structures that enable the function to get ahead of problems rather than chase them. * Exceptional analytical skills with experience working with large, complex, or imperfect data sets; proficiency with data visualization tools and experience developing operational KPIs. * Strong cross-functional leadership and stakeholder management skills. * Demonstrated people management experience, including developing high-performing teams and managing through ambiguity and change. * Excellent written and verbal communication skills, including the ability to distill complex regulatory or operational topics for non-expert audiences and senior leadership. * Preferred: experience with employment law compliance, home care or healthcare regulation, state licensing, or multi-state regulatory environments. Compensation & Benefits The annual base salary range for this role is $176,400 - $196,000 . Individual compensation will be commensurate with the candidate’s experience and qualifications. Base pay is just one part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero-cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program and Employee Assistance Program. Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $176,400—$196,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. ABOUT HONOR Our mission is simple: change the way we care for our parents so they can age safely at home. How we accomplish that mission is anything but simple. Delivering reliable home care requires coordinating people, schedules, geography, skills, preferences, and changing needs across a complex operating environment. Honor combines technology, operations, and the local expertise of our partner agencies to improve how care is delivered at scale. Our platform supports the caregivers who provide care, the teams who coordinate it, and the families who depend on it. We are looking for a Senior Manager, Data Science to lead a team applying advanced data science and AI to some of Honor’s most important operational challenges. ABOUT THE ROLE You will lead the development of models and decision systems that improve how Honor matches caregivers and clients, constructs sustainable schedules, allocates capacity, prioritizes operational work, and responds to changing conditions. This is not an analytics support role. Your team will work directly with Product, Engineering, and Care Operations to turn difficult operating problems into production systems that improve measurable outcomes. You will contribute to Honor’s broader Data Science and Applied AI direction, help shape the team’s roadmap, and remain hands-on as a player-coach. WHAT YOU’LL DO * Help shape the Data Science and Applied AI roadmap, identifying where predictive modeling, optimization, experimentation, forecasting, causal inference, and modern AI can create the greatest impact. * Lead the development of production models and decision-support systems that improve matching, scheduling, operational prioritization, and service reliability. * Apply modern AI, including agentic workflows, to improve how teams analyze information, make decisions, and execute operational work. * Partner with Product, Engineering, and Operations from problem definition through deployment, adoption, and iteration. * Establish strong standards for evaluating, monitoring, and responsibly deploying machine learning and AI-enabled systems. * Lead, coach, and grow the team while remaining hands-on in high-priority projects as a player-coach. EXAMPLES OF PROBLEMS YOU MAY SOLVE * Improving caregiver-client matching while balancing fit, continuity, availability, and travel. * Building more reliable and sustainable schedules for caregivers and clients. * Using data science and AI to identify operational risks earlier and help teams focus where they can have the greatest impact. ABOUT YOU * 7+ years of experience in data science, machine learning, operations research, applied AI, or a related field, including 3+ years leading teams. * Have built or led the development of models or decision systems that operated in production and influenced meaningful business or customer outcomes. * Can determine whether a problem calls for prediction, optimization, experimentation, simulation, workflow redesign, an AI agent, or no model at all. * Understand that successful applied AI requires more than choosing a model. It requires clear objectives, reliable data and tools, rigorous evaluation, thoughtful system design, and appropriate human oversight. * Experience partnering with Product, Engineering, Operations, and senior business stakeholders on ambiguous, cross-functional problems. * Comfortable working with imperfect operational data while maintaining a high standard for measurement and technical rigor. * Can communicate clearly with technical, operational, and executive audiences. * Have a bias toward action and an iterative approach to problem-solving. You are willing to inspect the data, understand the workflow, prototype solutions, and revise your view. * Are an effective people leader who can set clear expectations, develop talent, prioritize work, and build a strong technical culture. HELPFUL EXPERIENCE Experience with marketplace, logistics, workforce, scheduling, healthcare, or other complex operating systems is especially valuable, as is experience with optimization, forecasting, recommender systems, causal inference, agentic systems, or AI evaluation. A bachelor’s, master’s, or doctoral degree in a quantitative or technical field is welcome, but we care most about demonstrated ability, judgment, leadership, and impact. WHY THIS ROLE IS DIFFERENT Many companies have interesting datasets. Honor has a dynamic operating environment in which technical decisions directly affect caregivers, care teams, families, and older adults. The opportunity is to build systems that do more than predict outcomes. They will help Honor decide what to do next, execute more effectively, and continuously learn from the results. Our range reflects the hiring range for this position. We use national average to determine pay as we are a remote first company. Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program. Honor offers generous equity packages that increase with position level and responsibilities, and a 401K with up to a 4% employer match. We provide medical, dental and vision coverage including zero cost plans for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $228,600—$254,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.
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