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ABOUT THE ROLE As a Product Analytics Engineer, you will be the vital link between raw data and actionable product insights. Your mission is to establish the data infrastructure and tracking setup for all markets, but with a focus for unique expansion into the Brazil market Working within a team of 4 in Stockholm, you will ensure all data is compliant, governed, and of the highest quality before it reaches our analysts. You will play a key role in implementing robust tracking processes, such as Mixpanel, while collaborating closely with Developers and Product Managers to ensure our technical depth matches our business ambitions. This is a role designed for an initiator who can manage many moving parts in an agile environment. YOU WILL BE RESPONSIBLE FOR: Setting up the data infrastructure and tracking for the Brazil market. Implementing and managing tracking tools, specifically Mixpanel. Giving clear instructions to developers on how to track user actions in React and front-end code. Checking that all data is accurate and follows our quality standards. Creating and updating a clear list of all tracked events so everyone understands the data. Ensuring all data collection follows company rules and data laws. Working with marketing and product teams to help them get the data they need. OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING: ESSENTIAL SKILLS Professional Experience: Minimum of 3+ years of experience in a Product Analytics Engineering role or similar Web Analytics & Tracking: Strong experience in digital data collection and event-based tracking, including hands-on work with Google Tag Manager (GTM & sGTM). Technical Foundations: Solid understanding of JavaScript, browser behavior, cookies, client-side & server-side tracking, with ability to debug and validate implementations. Collaboration & Communication: Experience working closely with developers and product teams, and ability to clearly explain technical concepts to both technical and non-technical stakeholders. Problem Solving: Ability to investigate data issues, validate tracking setups, and ensure data quality across implementations. NICE TO HAVES Experience with Mixpanel or event-based product analytics tools. Experience with mobile tracking concepts (SDKs, app events, React Native environments). Experience working with BigQuery and understanding data pipelines. WHO WE ARE At the core of LeoVegas Group is Team Leo. Our culture is our foundation and is what enables us to innovate, build, and lead as we trailblaze our way through the igaming industry. We’re a team of over 2000 innovators, initiators, and groundbreakers working in a fast-paced and agile environment across 19 offices worldwide. BENEFITS Hybrid work policy 4 weeks of Workation (T&C apply) 30 annual vacation days Occupational Pension 5,000 SEK wellness contribution annually Parental Leave Top-Up Possibility to enrol in a private health care insurance for both you and your partner 1,500 SEK equipment allowance Benify - benefits portal with many offers and discounts JOIN US! In our pride, we empower our teammates to find their roar and run with their wildest ideas. We don’t wait for things to happen; we pounce and make it happen! Would you be a good fit for the Leo Pride - give us a roar! **As our company working language is English, we’d like to see your CV in English, please**
Nordnet is redefining the landscape of savings and investments, guiding over 2.4 million customers in their financial lives. We have spent the last years building a modern data platform and fostering a culture where actionable insights and rapid product refinement are part of our DNA. In our fast-paced environment, this remains a competitive edge - allowing us to ship, learn, and iterate faster than the market Now we are seeking to engage a passionate Data Analyst to join our team. As a Data Analyst at Nordnet, you will be a part of Data & Insights, where you have the opportunity to work alongside Data analysts, Data Scientists, Analytics Engineers and Data Engineers. You will be embedded in our Product development teams, where you will be an integral component, working with designers, product leads and developers. You will deep-dive into our users and our products, and turn data into actionable insights. Our efforts are focused on continuous improvements, experimentation and engaging our customers. We would love it if you feel excited about at least some of these statements. Going beyond a simple questions, defining a problem and understanding the right analytical approach Conduct statistical analyses on our customer -, financial -, and company data to identify patterns of behaviour Design experiments to evaluate various hypotheses and design choices Utilize AI and advanced modeling to scale your impact Craft and present compelling stories that will impact our decision makers Help improve our existing methodologies This is you You are passionate about data and learning new things, and you want to contribute with your experience and ideas. In your work, you are organised, methodical and agile in a way that benefits the team’s working climate and ability to deliver solutions. To thrive in this role, we believe that most of these criteria describes you: Proactive person with self-drive and strong sense of ownership A strong communicator with the ability to engage both technical and non-technical stakeholders Experience of using SQL, Python, R and dbt Hands-on experience with A/B testing Degree in economics, data science, statistics, engineering, mathematics, or similar We think that you have 3+ years experience working as a Data Analyst at a product oriented organisation. We offer Nordnet started from a passionate belief that changing the hierarchical financial world was possible. We became part of redefining the industry when we gave the customers power over their own savings. You will become part of a journey that has only yet started towards the vision of making our customers the best investors they can be. To be leading in Tech is pivotal for that journey and you will work with colleagues who have a great passion for that goal. We have 900+ employees in Stockholm, Oslo, Helsinki and Copenhagen. We cooperate, exchange ideas and use our core competencies in order to continuously improve the way we meet our customers. Open communication, creativity and engagement are important parts of our everyday life at the office. Visit us on www.nordnetab.com,www.nordnet.se, www.nordnet.no, www.nordnet.dk and www.nordnet.fi. Application We will start interviewing immediately. Please note that we do only accept applications through our recruitment system, hence no email applications will be considered. We want to inform you that Nordnet conducts credit and background checks on the final candidate. We look forward to receiving your application!
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
You know that bit where every company says they’re “changing the world”? Yeah, it can feel a little forced. But we like to think our story actually has some realness to it. Our story begins with Shadi Bitar and Ninos Malki, who came to Sweden from Syria as kids and discovered that books could be a bridge - helping them learn the language, understand the culture, and explore new worlds. A thought emerged, what if everyone could have that? And just like that, Nextory was born - your all-access pass to read, listen, and discover new perspectives without limits. And now, we’re searching for a AI-savvy iOS Developer who’s ready to bring stories to life in every user’s pocket. Let us tell you about the role 📖 s an Android Developer at Nextory, you’ll not only design, build, and refine our Android app. You’ll help shape how we leverage AI and agentic ways of working to create smarter, more adaptive user experiences. We believe that the future of software engineering is more about authoring intent than writing lines of code. In this role, you’ll collaborate closely with designers, product managers, and fellow developers to make every interaction feel personalized and inspiring. You’ll explore how autonomous systems and human creativity can combine to redefine how stories are discovered, shared, and enjoyed. Your main responsibilities will include: Building and enhancing the Android app’s core experiences Owning and evolving key app features, leveraging AI tools and agentic workflows to accelerate development and decision-making Collaborating across teams to understand user needs and deliver elegant, scalable solutions Contributing to a modern development culture where AI agents handle coding and testing, while you focus on experimentation, architecture, and product insights The main character we’re looking for 👀 We believe you are a curious and dedicated Android Developer who thrives on creating smooth, high-quality mobile experiences. You take pride in building seamless, performant apps, and you’re just as comfortable collaborating with humans as you are working alongside AI-powered tools, agents, and workflows. Furthermore, we believe you have: A relevant educational background in computer science, engineering, or a similar field At least 5 years of experience working as an Android Developer in fast-paced environments Deep knowledge of Kotlin and modern Android development frameworks Experience working with Jetpack Compose, and good knowledge with Coroutines, Flow, and Room for seamless app architecture and data handling The Nextory way of working 🏠 At Nextory, we believe a strong and inclusive culture is key to our success - and that culture flourishes when we meet and collaborate in person as much as possible. That’s why we spend the majority of the working time at our beautiful office! We are based in Stockholm, Sweden, with offices in Paris and Bangalore. Our hybrid work policy includes four days in the office and Wednesdays as a work-from-home day. Your next story starts here 💫 We look forward to your application 💫. Applications are reviewed continuously, but please note that due to summer vacations, our response times may be a little longer than usual. If you have any questions about the role, please contact erika.thorslund@nextory.com. Please note that we do not offer relocation and that a six-month probationary period applies.
You know that bit where every company says they’re “changing the world”? Yeah, it can feel a little forced. But we like to think our story actually has some realness to it. Our story begins with Shadi Bitar and Ninos Malki, who came to Sweden from Syria as kids and discovered that books could be a bridge - helping them learn the language, understand the culture, and explore new worlds. A thought emerged, what if everyone could have that? And just like that, Nextory was born - your all-access pass to read, listen, and discover new perspectives without limits. And now, we’re searching for a AI-savvy Android Developer who’s ready to bring stories to life in every user’s pocket. Let us tell you about the role 📖 s an Android Developer at Nextory, you’ll not only design, build, and refine our Android app. You’ll help shape how we leverage AI and agentic ways of working to create smarter, more adaptive user experiences. We believe that the future of software engineering is more about authoring intent than writing lines of code. In this role, you’ll collaborate closely with designers, product managers, and fellow developers to make every interaction feel personalized and inspiring. You’ll explore how autonomous systems and human creativity can combine to redefine how stories are discovered, shared, and enjoyed. Your main responsibilities will include: * Building and enhancing the Android app’s core experiences * Owning and evolving key app features, leveraging AI tools and agentic workflows to accelerate development and decision-making * Collaborating across teams to understand user needs and deliver elegant, scalable solutions * Contributing to a modern development culture where AI agents handle coding and testing, while you focus on experimentation, architecture, and product insights The main character we’re looking for 👀 We believe you are a curious and dedicated Android Developer who thrives on creating smooth, high-quality mobile experiences. You take pride in building seamless, performant apps, and you’re just as comfortable collaborating with humans as you are working alongside AI-powered tools, agents, and workflows. Furthermore, we believe you have: * A relevant educational background in computer science, engineering, or a similar field * At least 5 years of experience working as an Android Developer in fast-paced environments * Deep knowledge of Kotlin and modern Android development frameworks * Experience working with Jetpack Compose, and good knowledge with Coroutines, Flow, and Room for seamless app architecture and data handling The Nextory way of working 🏠 At Nextory, we believe a strong and inclusive culture is key to our success - and that culture flourishes when we meet and collaborate in person as much as possible. That’s why we spend the majority of the working time at our beautiful office! We are based in Stockholm, Sweden, with offices in Paris and Bangalore. Our hybrid work policy includes four days in the office and Wednesdays as a work-from-home day. Your next story starts here 💫 We look forward to your application 💫. Applications are reviewed continuously, but please note that due to summer vacations, our response times may be a little longer than usual. If you have any questions about the role, please contact erika.thorslund@nextory.com. Please note that we do not offer relocation and that a six-month probationary period applies.
Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: * We are trusted by over 450 million active users every month across 190+ countries * We identify over 15 billion calls daily, helping users avoid spam and scams * We are powered by a team of 450+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As a Senior Data Engineer, you will design and build scalable data pipelines and data infrastructure that power Smart SMS features, including SMS categorization, fraud detection, spam intelligence, and AI-driven capabilities. You will work closely with Data Scientists, Data Analysts, and Product teams to develop robust data platforms, enable feature engineering for ML models, and deliver reliable datasets that drive product insights and decision-making for over a million daily users. What you'll do: * Maintain and improve the ingestion pipeline to reliably deliver billions of events daily within defined SLAs * Provide support for all teams in building and optimizing their complex pipelines * Work closely with other teams to identify pain points and problems around the platform * Develop new tools and frameworks to improve the data platform * Facilitate a company-wide, data-driven culture * Work in close collaboration with data scientists and data analysts to help support their work going into production * Work on large-scale projects such as building an ML platform and streaming use cases * Set up best practices and processes around software and data development What you bring in: * Experience working with an orchestration tool (e.g., Airflow) * Experience working with large data sets * Experience building complex ETL pipelines * Experience working with cloud providers such as GCP * Strong programming skills in Spark with Scala and Python * Experience working with CI/CD tools like Jenkins and Git * Strong understanding of software engineering practices and principles * Excellent problem-solving and communication skills * Self-motivated with a proven ability to take initiative to own and solve problems as they come up It would be great if you also have: * Experience working with messaging systems like Kafka * Knowledge of Kubernetes * Hands-on experience with any streaming platform * Experience managing a data warehouse in BigQuery or Redshift What we offer: We support growth through learning resources, leadership programs, mentoring, and real hands-on work. People can move between teams and projects to build new skills and keep things interesting. We offer clear internal mobility and a transparent path for progression, with leaders who stay involved and provide guidance throughout the year. In addition, you will benefit from: * A comprehensive compensation package: We offer a competitive salary, 30 days of paid vacation, private health insurance, parental leave top-up, pension, and wellness contributions. * Modern tools to do your best work: Choose your preferred computer and phone within our budget, so you can work comfortably and efficiently. * A people-focused office culture: We value in-person collaboration and follow an office-first model, with some flexibility. Our offices offer a vibrant environment with opportunities to learn, connect, and recharge, from breakfast, lunch, and well-stocked snack stations and quiet spaces to team activities such as movie nights, tech meetups, and cultural events. There's something for everyone. * Truecaller’s “Lab Days” offer a space for imagination: 5 times per year for 3 days, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller's future. Come as you are: Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify, we value what makes you unique and would love to get to know you. Check out Life at Truecaller - Behind the code: https://www.instagram.com/lifeattruecaller/ Sounds like a great opportunity? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. We only accept applications in English.
TL;DR We're looking for someone who has thrived in a hypergrowth startup environment and wants to do it again — someone who genuinely loved the part that most people only tolerate. You'll work side-by-side with our founder-CEO to scale his effectiveness, shaping strategy, driving execution, and making every function better than you found it. This is an intense, high-proximity role with very little structure, very little guidance, and enormous leverage for the right person. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just getting started. We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. What we’re looking for 10+ years of professional experience across high-intensity environments. This role has no manager, no structured feedback loops, and no one scoping your work. You are expected to see what needs to happen across strategy, operations, communications, and people and drive it without being asked. MBB consulting (McKinsey, BCG, Bain), investment banking (Goldman Sachs, Morgan Stanley, JP Morgan) or similar foundation. You learned structured problem-solving and executive communication under pressure. The CEO is a prolific, high-velocity idea generator who moves across product, GTM, partnerships, brand, and org design, sometimes within the same conversation. Ideas arrive faster than any single person could execute. Your job is to identify which ones carry real strategic weight, and sequence them against competing priorities. Ex-Founder, Chief of Staff, Head of BizOps/Strategy, or senior operations generalist experience at a hypergrowth startup who has lived the chaos firsthand. This company changes direction at the speed of the market it's defining. The strategic priority from Monday's leadership meeting may be reframed by Wednesday because a new partnership, competitive signal, or product insight emerged. This role is for someone who gets energy from moving fast inside ambiguity and can bring others along with them. Experience at companies that scaled revenue dramatically in compressed timeframes (think Ramp, SpaceX/Tesla, TikTok/ByteDance, OpenAI, Stripe, Anduril, Anthropic, Databricks, Figma, Scale AI). Lovable's leadership team has been assembled at lighting speed. You’ve seen this before before and how to support the CEO in building a strong leadership team. You will often be the connective tissue, the translator and mediator. Executive-grade communication. You can produce investor memos, board updates, internal comms, and candidate briefs that are polished, high-signal, and fast. You'll shape how the CEO communicates to the company, the board, and candidates — translating high-speed thinking into prose that lands with precision. Much of your impact will be invisible to the org and attributed to others. That needs to be fine with you. Diplomatic backbone. You navigate leadership tensions, headcount negotiations, and hard conversations with both empathy and candor. Comfortable with founder-speed proximity and intensity. This means daily co-working sessions with the CEO on his schedule, in-person in Stockholm, no remote exceptions. The team, customers, partners and investors are distributed across Stockholm, Boston, San Francisco and London. Some sessions run long and often happen outside of business hours. AI fluency. You actively use AI tools in your workflows and see them as a leverage multiplier, not a novelty (experience building AI workflows and agents is a strong plus) Coaching background is a meaningful plus. Executive coaching certification, or equivalent. What you’ll do In one sentence: Be the CEO’s strategic right hand — own the operating rhythm of the company, drive cross-functional alignment, and lead the highest-stakes initiatives from strategy through execution. Serve as a sounding board and sparring partner to the CEO on company strategy, competitive positioning, fundraising, org design, and executive hiring Own the cadence of the company — leadership meetings, leadership offsites, support all-hands preparation, goal-setting, planning, and cross-functional accountability systems Shape CEO communications for internal audiences (all-hands, leadership updates, sensitive HR matters) and external audiences (investor calls, candidate-facing materials) Drive alignment across the Leadership team and functional leads — mediate tensions constructively and ensure leadership decisions translate into execution Lead high-stakes special projects end-to-end — executive hiring processes, competitive intelligence, accountability frameworks Design and maintain function-level KPIs, headcount planning models, and performance dashboards that keep the leadership team honest Build and iterate on AI-powered workflows (multi-agent systems, Slack triage, meeting prep, action-item tracking) to scale the Office of the CEO This role is not for you if You expect to work regular working hours. Our teams, partners, investors and customers span Stockholm, San Francisco, Boston and London. You need clear role boundaries and a well-defined job description to do your best work You've never worked in a high-growth startup and are drawn to the idea of it more than the reality You take it personally when work you've invested in gets deprioritized or redirected abruptly You need regular recognition from your principal to stay motivated You expect the person you support to hand-hold you, or model the behaviors and systems you're implementing for the rest of the org You want a 12-month stepping-stone into a functional leadership role, this role is its own thing, and it demands full commitment to the craft of it How we hire Intro call with a member of the recruitment team to explore fit and alignment Call with a member of the CEO Office In-person meeting with the CEO if Stockholm-based, virtual otherwise Call with a member of the Leadership Team In-person work simulation with the CEO
TL;DR As Community Program Lead, you will turn Lovable’s global builder ecosystem into a measurable driver of activation, retention, and brand strength. You’ll define and execute a global community program strategy aligned with company-level growth targets, build and scale programs (Ambassadors, Campus Leaders, etc).The core of this role is scaling a community flywheel, recruiting and supporting local ambassadors, running recurring events, and converting community engagement into measurable business impact. If you’ve built and scaled community programs in fast-growing tech environments and care deeply about empowering builders, this role is for you. About Lovable Lovable is building the world's most loved AI software development platform, empowering builders to ship real products faster than ever before. We've grown to 150K+ community members in our first year, with passionate builders across 80+ countries creating everything from side projects to production applications. Our community is our competitive advantage—they validate us, amplify us, and help us build the best product in the market. The Role As Community Program Lead, you will build and scale Lovable’s global community programs as a measurable driver of growth, activation, and retention. You will define the operating model, establish clear measurement frameworks, and build programs that convert community participation into long-term customer value. You’ll report directly to the Head of Community and work cross-functionally with Growth, Product, Sales, and Brand to ensure community initiatives are tightly aligned with company-level growth targets and measurable business outcomes. Community at Lovable is a growth and brand lever. Success in this role will be measured by: Community → Product Activation Rate: % of new users activated through community touchpoints Retention Lift: 30/60/90-day retention of community-engaged users vs. non-engaged users Community → User Conversion: Conversion rate from non-Lovable community members to active Lovable users Revenue Influence: Expansion or pipeline impact influenced by community programs Program Health: Ambassador retention, participant activation rates, and repeat engagement within structured programs What You'll Do Define and execute Lovable’s global community program strategy aligned with revenue, retention, and growth targets (both online & offline) Expand Lovable into new geographies and segments through program-led initiatives Build and scale structured programs Manage program and event budgets, sponsorships, and in-kind support (credits, swag, resources) Develop scalable content systems that highlight builder stories, product use cases, and community wins Enable community-generated content (tutorials, templates, workshops, courses) Represent Lovable externally, engaging in communities, and building strong relationships with influencers and ecosystem partners Who You Are Must-Haves 5–7+ years of experience in community, growth, marketing, or ecosystem roles within tech Experience working with developer, AI, SaaS, or technical builder audiences Strong operational mindset, you think in systems, playbooks, and measurable impact Understand how to build and run communities, from online engagement to in-person events, and can translate that experience into repeatable, scalable programs Technical enough to understand and use Lovable deeply—you should be able to demo the product, troubleshoot issues, and speak the language of builders Familiarity with community platforms (Discord, Slack, forums) and community analytics tools Thrive in ambiguous, fast-moving environments and are comfortable being an early hire in a region with significant room to shape the approach From the community—ideally you've been an active participant or leader in developer, tech, or builder communities yourself Key Traits We're Looking For Builder mentality: You don't just manage, you roll up your sleeves and build alongside your team Strategic AND tactical: You can zoom out to set vision and zoom in to execute details flawlessly Startup resilience: You thrive in ambiguity, adapt quickly, and stay focused on impact over perfection Natural networker: You connect people, create energy, and build movements Why Join Lovable Lovable lets anyone and everyone build software with any language. From first-time founders to Fortune 100 teams, millions of people use Lovable to turn raw ideas into real products—fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. As Community Program Lead, you’ll have the opportunity to shape and scale the fastest-growing AI coding community in the world. Over 150K+ builders are already actively creating, sharing, and launching with Lovable. Your work will empower them to succeed, and turn their momentum into product insight, brand strength, and growth. You’ll join a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We’re looking for someone who cares deeply about builders, ships fast, and is excited to help millions more people bring their ideas to life. Our Values Role-Modeling: We lead by example and set the standard for excellence Build in Public: We share our journey transparently and learn in the open Speed & Iteration: We ship fast, learn quickly, and continuously improve Care Deeply: We're invested in our users, our product, and each other About your application Please submit your application in English. It’s our company language, so you’ll be speaking lots of it if you join. We treat all candidates equally - if you’re interested, please apply through our careers portal.
Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. ABOUT THE ROLE AI is changing how people create and consume content, and the Insights product area is where Mentimeter turns that shift into an advantage rather than something we retrofit later. It's the area that decides what every one of our users sees, learns and does next, to turn data into something valuable enough to come back for, and in turn drive retention and expansion for our business. As Senior Product Manager, Data / ML, you'll own the data and ML depth of Insights: the intelligence that turns every interaction into sharper results, insights and recommendations, pulls in context from inside and outside Mentimeter, and gets better the more it's used. With 300 million users' worth of interaction data behind it, the mandate is to turn that into a defensible asset. The data and ML is the means; a system that drives measurable outcomes for users and the business is the end. This is a senior, hands-on role with a clear mandate. You'll report to the Product Director of Insights: the Director owns the area's place in company strategy and its org shape, while you own the data and ML depth that delivers it. You'll work alongside the other product managers in the area, our Staff Engineers, our Science Lead, the Office of the CTO, and our data platform teams. The exact shape of the teams is still forming, and you'll help shape it. In your first year, success looks like a clear direction the area is bought into, and the first solid evidence that the system is compounding. WHAT YOU'LL DO OWN THE DATA AND ML DIRECTION * Set the data and ML direction for the area and get alignment behind it across product, engineering and leadership. * Turn raw interaction data into immediately useful, actionable insight for users, at the individual level and aggregated up to the organization, measured by whether people come back and act on it. * Keep recommendations grounded in science, not just patterns in the data, working closely with our Science Lead to keep what we surface credible and defensible. BUILD THE INTELLIGENCE PLATFORM, FOR UI AND AGENTS * Own the platform that generates insights and recommendations: opinionated, grounded in our thought leadership, and built so the rest of the suite can build on top of it. * Make that intelligence usable two ways at once, surfaced directly in Mentimeter's UI and exposed so our AI companion and external agents can act on it, with a clean separation between the logic and context layer and the experience layer. * Build the ranking and timing that gets the right insight to the right user at the right moment, getting sharper from what lands. * Partner with Staff Engineers on the architecture and technical bets: you bring the product judgment and the outcomes the system must serve, they own the technical design. MAKE IT LEARN, AND PROVE IT * Define the measurement and experimentation standards the area scales by, so we only scale what shows durable lift against a strong baseline. * Show, with evidence, how the system's insights and recommendations get sharper over time as it learns from feedback, for example through reinforcement learning. * Own how we ship AI well: anticipate failure modes, set quality bars, guard against feedback loops that reinforce errors, and roll back cleanly when the model is wrong. * Make pragmatic calls on when to reach for ML, GenAI or something simpler, proving value before scaling. WHAT WE'RE LOOKING FOR AN EXPERIENCED DATA / AI PRODUCT LEADER * Several years leading data-driven or ML-backed products end to end, from discovery through rollout, ideally in B2B SaaS. * Experience with recommendation engines or similar ranking and personalization systems is highly relevant, and familiarity with AI ecosystems and integration patterns such as MCP is a bonus. YOU BUILD THE DATA SYSTEM, NOT JUST THE SURFACE * You've shipped data or AI products where the core value is the system itself, and you're comfortable reasoning about pipelines, models, and how data compounds over time. * You've led shared-capability or platform work where the real win was adoption and alignment across teams, not just shipping features. COMMERCIALLY MINDED AND OUTCOME-DRIVEN * You connect product decisions to business outcomes like retention, expansion and durable engagement, and treat data and ML as how you get there, not the point in itself. * You have a bias for the simplest solution that works, you resist over-engineering, and you have good judgment on when advanced ML or GenAI is worth the trade-off. RIGOROUS AND AI-NATIVE * Strong on experimentation, with real fluency in A/B testing, incrementality and causal inference. * Fluent in shipping AI responsibly and well: eval sets, failure modes, and a clear sense of what "good enough" looks like before something goes live. A LEADER WHO MULTIPLIES OTHERS * You lead through influence and coaching, make progress in ambiguity through iterative learning and clear decision points, and bring out the best in the people around you. Not sure you meet 100% of our qualifications? Please apply anyway and let us know why you'd enjoy working in this role at Mentimeter. PRACTICAL DETAILS * This role is based in our Stockholm office, primarily onsite with the option to work from home twice per week. * Swedish is not required. Daily work is carried out in English, and the Mentimeter team currently boasts 50+ nationalities. * A cover letter is not required as part of your application. Compensation At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 70,000–SEK 91,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. * There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.
We’re looking for a Customer Success Intern (4–6 months) who wants hands-on experience working closely with customers in a fast-growing B2B SaaS company. In this role, you will support our Senior Customer Success Manager in ensuring our customers get maximum value from Sid. This means helping customers operationally, handling requests, assisting with support, and improving how we deliver customer success. You will also work on internal projects to improve processes, documentation, and playbooks, helping us scale our Customer Success organization as we grow. This internship is ideal for someone who enjoys solving problems, working with people, and building systems that make teams more efficient. What You’ll Actually Do Your role will combine customer-facing work, operational support, and internal process development. You will: Customer Support & Operational Work Support customers with requests, questions, and product usage. Help triage and respond to incoming support inquiries. Assist customers in understanding how to use Sid effectively. Follow up on customer requests and ensure issues are resolved. Document recurring questions and solutions. Customer Success Collaboration Work closely with the Senior Customer Success Manager on daily operations. Prepare materials and information for customer meetings. Join customer calls to understand their needs and challenges. Help track customer progress and engagement. Process Improvement & Projects A key part of the role is helping us build scalable Customer Success processes. You will: Identify repetitive tasks and suggest automation or improvements. Develop internal playbooks and documentation. Help structure onboarding materials and customer guidance. Improve internal workflows for support and customer communication. Work on specific CS projects to improve efficiency and customer experience. Product & Customer Insights Collect feedback from customers and share insights internally. Identify common product questions or friction points. Help the team prioritize improvements based on customer feedback. Your end goal: help customers succeed while improving the systems that make Customer Success scalable. Who You Are Must-haves Currently studying or recently graduated in business, marketing, communication, or a related field. Interested in Customer Success, SaaS, and customer experience. Structured and detail-oriented. Comfortable communicating with people and solving problems. Curious and proactive, you enjoy improving how things work. Strong written and verbal communication skills in English and Swedish. Nice-to-haves Experience working with customers, support, or service roles. Familiarity with CRM systems like HubSpot. Interest in SaaS onboarding, support systems, or customer lifecycle management. Experience writing documentation, guides, or internal processes. Interest in using AI tools and automation to improve workflows. What You’ll Get At Hey Sid, you’ll work directly with real customers and help shape how our Customer Success function operates. You won’t just observe, you’ll contribute to improving how we support and scale our customer base. We offer: Hands-on experience in Customer Success within a B2B SaaS company Direct mentorship from our Senior Customer Success Manager Exposure to real customer conversations and challenges Opportunities to design playbooks, documentation, and scalable processes Access to modern SaaS tools and AI workflows A fast-moving startup environment with significant learning opportunities Possibility to transition into a full-time Customer Success role Why This Internship Matters Customer Success is central to how we grow at Hey Sid. Your work will directly impact how customers experience our product and how efficiently we support them. By improving processes, documenting knowledge, and supporting customers operationally, you will help us build a Customer Success function that scales with the company. About Sid Founded in 2024, Hey Sid is a next-generation, person-targeted advertising platform that helps B2B companies reach decision-makers with precision. We bring together audience identification, creativity, and campaign management into one streamlined flow, ensuring that every ad dollar reaches the right person. As a young and fast-growing company, we're building an ambitious team that values ownership, creativity, and results. Joining us means the opportunity to have a real impact on both the business and your career growth.
We’re looking for a Customer Success Intern (4–6 months) who wants hands-on experience working closely with customers in a fast-growing B2B SaaS company. In this role, you will support our Senior Customer Success Manager in ensuring our customers get maximum value from Sid. This means helping customers operationally, handling requests, assisting with support, and improving how we deliver customer success. You will also work on internal projects to improve processes, documentation, and playbooks, helping us scale our Customer Success organization as we grow. This internship is ideal for someone who enjoys solving problems, working with people, and building systems that make teams more efficient. What You’ll Actually Do Your role will combine customer-facing work, operational support, and internal process development. You will: Customer Support & Operational Work Support customers with requests, questions, and product usage. Help triage and respond to incoming support inquiries. Assist customers in understanding how to use Sid effectively. Follow up on customer requests and ensure issues are resolved. Document recurring questions and solutions. Customer Success Collaboration Work closely with the Senior Customer Success Manager on daily operations. Prepare materials and information for customer meetings. Join customer calls to understand their needs and challenges. Help track customer progress and engagement. Process Improvement & Projects A key part of the role is helping us build scalable Customer Success processes. You will: Identify repetitive tasks and suggest automation or improvements. Develop internal playbooks and documentation. Help structure onboarding materials and customer guidance. Improve internal workflows for support and customer communication. Work on specific CS projects to improve efficiency and customer experience. Product & Customer Insights Collect feedback from customers and share insights internally. Identify common product questions or friction points. Help the team prioritize improvements based on customer feedback. Your end goal: help customers succeed while improving the systems that make Customer Success scalable. Who You Are Must-haves Currently studying or recently graduated in business, marketing, communication, or a related field. Interested in Customer Success, SaaS, and customer experience. Structured and detail-oriented. Comfortable communicating with people and solving problems. Curious and proactive, you enjoy improving how things work. Strong written and verbal communication skills in English and Swedish. Nice-to-haves Experience working with customers, support, or service roles. Familiarity with CRM systems like HubSpot. Interest in SaaS onboarding, support systems, or customer lifecycle management. Experience writing documentation, guides, or internal processes. Interest in using AI tools and automation to improve workflows. What You’ll Get At Hey Sid, you’ll work directly with real customers and help shape how our Customer Success function operates. You won’t just observe, you’ll contribute to improving how we support and scale our customer base. We offer: Hands-on experience in Customer Success within a B2B SaaS company Direct mentorship from our Senior Customer Success Manager Exposure to real customer conversations and challenges Opportunities to design playbooks, documentation, and scalable processes Access to modern SaaS tools and AI workflows A fast-moving startup environment with significant learning opportunities Possibility to transition into a full-time Customer Success role Why This Internship Matters Customer Success is central to how we grow at Hey Sid. Your work will directly impact how customers experience our product and how efficiently we support them. By improving processes, documenting knowledge, and supporting customers operationally, you will help us build a Customer Success function that scales with the company. About Sid Founded in 2024, Hey Sid is a next-generation, person-targeted advertising platform that helps B2B companies reach decision-makers with precision. We bring together audience identification, creativity, and campaign management into one streamlined flow, ensuring that every ad dollar reaches the right person. As a young and fast-growing company, we're building an ambitious team that values ownership, creativity, and results. Joining us means the opportunity to have a real impact on both the business and your career growth.
We’re looking for a Customer Success Intern (4–6 months) who wants hands-on experience working closely with customers in a fast-growing B2B SaaS company. In this role, you will support our Senior Customer Success Manager in ensuring our customers get maximum value from Sid. This means helping customers operationally, handling requests, assisting with support, and improving how we deliver customer success. You will also work on internal projects to improve processes, documentation, and playbooks, helping us scale our Customer Success organization as we grow. This internship is ideal for someone who enjoys solving problems, working with people, and building systems that make teams more efficient. What You’ll Actually Do Your role will combine customer-facing work, operational support, and internal process development. You will: Customer Support & Operational Work Support customers with requests, questions, and product usage. Help triage and respond to incoming support inquiries. Assist customers in understanding how to use Sid effectively. Follow up on customer requests and ensure issues are resolved. Document recurring questions and solutions. Customer Success Collaboration Work closely with the Senior Customer Success Manager on daily operations. Prepare materials and information for customer meetings. Join customer calls to understand their needs and challenges. Help track customer progress and engagement. Process Improvement & Projects A key part of the role is helping us build scalable Customer Success processes. You will: Identify repetitive tasks and suggest automation or improvements. Develop internal playbooks and documentation. Help structure onboarding materials and customer guidance. Improve internal workflows for support and customer communication. Work on specific CS projects to improve efficiency and customer experience. Product & Customer Insights Collect feedback from customers and share insights internally. Identify common product questions or friction points. Help the team prioritize improvements based on customer feedback. Your end goal: help customers succeed while improving the systems that make Customer Success scalable. Who You Are Must-haves Currently studying or recently graduated in business, marketing, communication, or a related field. Interested in Customer Success, SaaS, and customer experience. Structured and detail-oriented. Comfortable communicating with people and solving problems. Curious and proactive, you enjoy improving how things work. Strong written and verbal communication skills in English and Swedish. Nice-to-haves Experience working with customers, support, or service roles. Familiarity with CRM systems like HubSpot. Interest in SaaS onboarding, support systems, or customer lifecycle management. Experience writing documentation, guides, or internal processes. Interest in using AI tools and automation to improve workflows. What You’ll Get At Hey Sid, you’ll work directly with real customers and help shape how our Customer Success function operates. You won’t just observe, you’ll contribute to improving how we support and scale our customer base. We offer: Hands-on experience in Customer Success within a B2B SaaS company Direct mentorship from our Senior Customer Success Manager Exposure to real customer conversations and challenges Opportunities to design playbooks, documentation, and scalable processes Access to modern SaaS tools and AI workflows A fast-moving startup environment with significant learning opportunities Possibility to transition into a full-time Customer Success role Why This Internship Matters Customer Success is central to how we grow at Hey Sid. Your work will directly impact how customers experience our product and how efficiently we support them. By improving processes, documenting knowledge, and supporting customers operationally, you will help us build a Customer Success function that scales with the company. About Sid Founded in 2024, Hey Sid is a next-generation, person-targeted advertising platform that helps B2B companies reach decision-makers with precision. We bring together audience identification, creativity, and campaign management into one streamlined flow, ensuring that every ad dollar reaches the right person. As a young and fast-growing company, we're building an ambitious team that values ownership, creativity, and results. Joining us means the opportunity to have a real impact on both the business and your career growth.
WHO WE ARE ABOUT STRIPE AND BRIDGE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Bridge, acquired by Stripe in 2025, is an entirely new payments platform, built with stablecoins, to simplify global money movement. ABOUT THE TEAM We're looking for a driven, strategic, and results-oriented PMM to join the product marketing team at Bridge, focused on our Open Issuance, Orchestration and FX product lines. As an early PMM for Bridge, you’ll be responsible for product marketing across the lifecycle, from helping shape the product with market insights, to crafting messaging, to growing product awareness and adoption in partnership with Sales, Marketing, Product, and more. This is a highly-cross functional role that will work both across the teams at Bridge and at Stripe to help grow the Bridge business. You’ll be embedded with the Bridge team while also being part of the Stripe product marketing team. WHAT YOU’LL DO * Be a storyteller. You have deep empathy for our core audience and are able to adapt how you communicate to best reach and engage your audience. You can translate complex infrastructure concepts—stablecoin issuance, cross-border FX, payment orchestration—into clear, compelling narratives that differentiate Bridge. * Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take products to market * Keep things organized. You are able to manage highly interdependent, complex projects and keep various work streams on track. You're comfortable running multiple launches in parallel across different product lines and coordinating across Bridge, Privy, and Stripe teams. * Have a passion for fintech and crypto. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand. You’re deeply curious about fintech and crypto and translate that passion into impactful product marketing. * Be ambitious and thrive in complexity. You are eager to make an impact at Bridge (and consequently, Stripe). You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right * Act as a team player. Product Marketers collaborate with basically every team in the business. You are able to work with a range of disciplines to execute on your work RESPONSIBILITIES * Own the end-to-end product marketing strategy for Open Issuance, Orchestration and FX, including messaging, positioning, ICP definition, sales enablement, and demand generation campaigns * Drive go-to-market for product expansions (new currencies, corridors, pricing improvements), ensuring GTM teams have the right positioning, playbooks, and enablement content from day one * Build and maintain competitive positioning in a crowded market, clearly articulating Bridge's differentiation to the right developer and customer segments * Lead marketing for product releases and launches across your product areas, coordinating with product, comms, content, and demand gen * Create and maintain sales and marketing assets (case studies, solution pages, pitch decks, one-pagers, enablement and trainings) that drive pipeline conversion * Act as a liaison between Bridge and Stripe product marketing to bring connectivity across the marketing strategy for both parts of the business * Flex into other Bridge marketing needs as they arise, supporting the broader team during peak moments WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of relevant experience including B2B product marketing, marketing, product management, and management consulting * Ability to be agile and thrive in a fast-paced and dynamic environment * Experience in working in businesses that offer API-based products, fintech and crypto experience is a plus * Action-oriented and comfortable moving forward without clear guidelines or instructions * Excellent writing and communication skills with the ability to simplify complex topics for diverse audiences * Strong analytical skills and a data-driven mindset for decision-making * Strong cross-functional relationship builder at all levels of an organization
Northmill Bank is a challenger bank at the intersection of technology and finance, committed to revolutionizing the way people manage and protect their financial well-being. We are creating a different kind of banking experience, digital yet personal. Northmill Bank was founded in 2006 and have grown to over 240 employees in 3 countries and over 270 000 customers. We use the latest technology to develop safe, smart, and user-friendly products for our customers. They are the sole reason why we do what we do. We are a 100% cloud-based product company where technology is the driver to create smarter banking products. Grab this opportunity to be a part of us and our journey! About the role We are looking for an experienced Product Manager – B2C Credit with a strong commercial background and proven track record in consumer lending to take ownership of our revolving credit facility and consolidation loan products. This role is central to the continued growth of our consumer lending business. We are looking for someone who has built, managed, and scaled lending products in practice; not simply worked alongside them. You will be responsible for defining the strategy and roadmap for our consumer credit products, working closely with credit risk, analytics, marketing, technology, customer operations, and compliance. The ideal candidate understands consumer lending economics, portfolio performance, customer behaviour, and risk management, and can balance commercial growth with responsible lending. This is not a purely technical product role. We are specifically seeking a commercial product leader who understands consumer lending end-to-end, from customer acquisition and underwriting through pricing, portfolio optimisation, repayments, and retention. Responsibilities Own and drive the product strategy and roadmap for Northmill's revolving credit facility and consolidation loan products, with a clear focus on sustainable growth, customer value, and portfolio profitability. Continuously improve the customer journey across the entire lending lifecycle, including acquisition, application, underwriting, activation, utilisation, repayment, and retention. Work closely with Credit Risk, Analytics, Finance, Marketing, Customer Operations, Compliance, and Technology to deliver commercially successful and compliant lending products. Translate customer insights, market opportunities, portfolio performance, and business objectives into clear product priorities and development initiatives. Monitor and optimise key commercial metrics including approval rates, utilisation, portfolio growth, repayment behaviour, customer lifetime value, default rates, margins, and profitability. Identify opportunities to improve underwriting, pricing, credit limits, customer engagement, and portfolio performance using data-driven decision making. Ensure products remain competitive by understanding customer needs, market trends, regulatory developments, and competitor offerings. Actively engage with customers and internal stakeholders to validate product-market fit and identify opportunities for innovation and continuous improvement. Who you are You're a commercially minded Product Manager with a passion for building lending products that create value for both customers and the business. You thrive in cross-functional environments, enjoy turning data and customer insights into product decisions, and know how to balance growth, customer experience, risk, and profitability. You're comfortable challenging existing ways of working and driving initiatives from idea to launch and continuous optimisation. To succeed in this role, you'll likely have Proven experience as a Product Manager within consumer lending, with a track record of launching, growing, and optimising lending products. Strong experience with revolving credit, personal loans, or other unsecured consumer credit products. A solid understanding of consumer credit risk, underwriting principles, pricing, lending economics, and portfolio performance. Experience working in fintech, banking, consumer finance, or another regulated financial services environment. A data-driven mindset with strong analytical skills and experience using insights to prioritise and improve products. Excellent stakeholder management skills and the ability to collaborate across Product, Engineering, Credit Risk, Analytics, Commercial, and Operations. Good to Have Experience with revolving credit facilities, consolidation loans, instalment lending, or other unsecured lending products. Experience working with behavioural scoring, affordability assessments or decision engines. Experience optimising digital customer acquisition funnels and lending conversion journeys. Knowledge of Nordic consumer lending markets and financial regulations. What we offer A fantastic office in a prime Stockholm location with great spaces and views An independent role with the opportunity to make a real impact Great opportunities for professional development Health - 5 000 kr wellness allowance Conference abroad every other year Breakfast and fruits every day, as well as "holy fika” each Friday Regular after work and celebrated successes at the office Apply today and be a part of Northmill!
Senior Product Manager — Growth 🚀 About Nivoda Nivoda is a fast-growing B2B marketplace transforming the global diamond and gemstone industry. We connect thousands of suppliers and retailers across 100+ countries, processing $300M+ in annual transactions — and we're just getting started. The gemstone industry is a $350 billion opportunity, and we're building the infrastructure to unlock it. We move fast, hire exceptional people, and give them real ownership over meaningful work. If you want to join a company at the inflection point of exponential growth - where your decisions show up in the numbers - Nivoda is your place. 🎯 Our Mission The traditional diamond supply chain is broken - opaque, slow, and inaccessible to anyone without deep industry connections. We're changing that. Nivoda's mission is to make the global gemstone market accessible to every business, regardless of size or location. We democratise access to inventory, pricing, and logistics so that a jeweller in Boston has the same power as a trading house in Antwerp. ⭐️ The Growth Team You'll be joining a high-visibility growth pod that owns some of the most critical parts of the Nivoda funnel. The team works at the intersection of data, design, and engineering — and operates with the urgency of a startup inside a scaling business. This is a new co-located team - right in Boston. There will be some flexibility, but we believe that working together in person will help deliver the most speed and impact. 🤔 About the Role As Senior PM for Growth, you'll own the metrics that determine whether Nivoda grows. You'll lead a cross-functional squad of engineers and designers to ship fast, run experiments, and relentlessly improve conversion and retention across the funnel. This isn't a role for people who want to write specs and hand them over — it's for someone who thrives in the middle of the action, connects data to narrative, and leads their team toward outcomes with clarity and pace. You'll report directly into the VP of Product and have a high-visibility seat at the table. The work you do will directly shape Nivoda's growth trajectory. You'll have autonomy to ship fast and lead the direction of your pod. 😎 What would YOU be doing? * Own key growth metrics across the funnel — from acquisition through to conversion and early retention — and drive measurable, sustained improvement. * Define and execute a roadmap that balances quick wins with long-term structural improvements to the customer experience. * Partner closely with engineering and design to ship experiments and features at pace — you know how to move fast without sacrificing quality. * Use data, customer research, and qualitative insight to identify the highest-leverage opportunities in the funnel and build a clear case for prioritisation. * Leverage AI tools to accelerate your own work — from writing specs, to running analyses, to generating test variants — and embed AI-powered features into the product where they create real value for users. * Tell compelling stories with data — whether you're presenting to the exec team, aligning engineering on priorities, or writing a one-pager that builds momentum. * Run structured experiments: define hypotheses, design tests, measure impact, and translate findings into product decisions. * Lead your squad toward outcomes, not outputs — you set the destination, remove blockers, and create an environment where the team does their best work. * Collaborate with Sales, Customer Success, and Marketing to understand friction points across the funnel and translate customer insight into product improvements. * Monitor key metrics weekly, build dashboards, and maintain a shared view of funnel health across the organisation. 😉 What do we need from YOU? * 5+ years of product management experience, with a demonstrable track record of driving growth or conversion metrics at a B2B or marketplace company. * Strong bias for action — you default to doing, not deliberating. You ship, learn, and iterate. * Exceptional storytelling and communication skills — you can distil complex data into a clear narrative and align stakeholders at every level. * Proven ability to collaborate at speed with engineering and design teams — you know how to build trust quickly and keep cross-functional work moving. * Deep comfort with data: you're proficient in SQL or equivalent, confident building dashboards, and able to design and evaluate A/B experiments. * Experience using AI tools to accelerate product work — whether for research, spec writing, analysis, or feature ideation. * High energy for new problems — you're energised by ambiguity, not paralysed by it. You find a way. * Strong ownership mentality — you treat metrics like they're your own business, not a metric someone else will worry about. ✨ Nice to have * Experience in a marketplace or two-sided platform business. * Familiarity with product-led growth (PLG) methodologies and self-serve models. * Background working at a high-growth startup or scale-up where speed of execution was a competitive advantage. * Experience building or optimising in-product flows, lifecycle messaging, or conversion journeys. 🌍 Our culture and what we offer Nivoda is a place where smart, curious people do the best work of their careers. We're flat, collaborative, and deeply invested in each person's growth. We don't have a lot of rules — we have high trust, high standards, and a shared obsession with impact. We believe great products come from teams that feel ownership, have context, and are empowered to act. If that sounds like your kind of place, we want to hear from you. 🎁 Our current benefits Flexible working hours and a vibrant company culture Competitive salary: $170,000 – $190,000 USD 💻 Remote work 🏥 Medical (United Healthcare), Dental & Vision (Guardian Life) benefit 💸 401K benefit (US) 🧠 Plenty of opportunities for growth and learning 🏖️ Unlimited holiday allowance 🚀 Chance to join and contribute to a company during its exponential expansion phase 🤝 Equal Opportunity Nivoda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, identities, and experiences — even if you don't tick every box. If this role excites you, apply. Please submit your CV in English. 📬 Not quite the right role? If this isn't the perfect fit but you're excited by Nivoda, join our Talent Pool and we'll reach out when a role that suits you opens up. Join the Nivoda Talent Pool →
We are looking for an experienced Product Owner with at least 5 years of experience in product management roles to lead development in one or more of our key product areas. In this role, you aren't just managing a backlog; you are empowered to own the strategy and vision of your digital product(s), ensuring they align with overall business goals and customer needs. While you may start with a single focus, we are looking for a product professional capable of scaling their impact to manage two teams and domains over time. What you will be doing As the primary lead for your product domain(s), you will take full ownership of the entire development cycle, from concept to launch. Your focus will be on: Strategic Vision & Roadmap: Lead the creation and ongoing evolution of the product vision and roadmap, making key decisions about the product's direction to ensure development efforts are aligned with our strategy. Empowered Team Leadership: Together with your Engineering Manager, lead one or more product teams, making key decisions that impact development and performance while keeping the team motivated and focused on delivering value. Backlog Management: Develop and maintain a prioritized product backlog that reflects business needs and aligns with the product vision. This involves creating value-focused epics and ensuring the backlog is transparent and ready for development. Stakeholder Collaboration: Act as the primary interface between the development team and stakeholders. You are empowered to drive the product's success by owning the digital experience and aligning it with business objectives. Data-Driven Performance: Define and track KPIs and Key Results (OKRs) to measure success. You will use insights from product analytics, market trends, and A/B testing to iterate on the product and improve business outcomes. Product Quality: Balance customer experience with technical considerations, ensuring stability, reducing technical debt, and maintaining high product quality. Skills & Requirements We’re looking for a Product Owner who is confident in leading both business and tech discussions and can navigate a fast-moving environment. Professional Experience: At least 5 years of experience working as a Product Owner, Product Manager, or in a similar role focused on digital products. Agile Frameworks: A strong understanding of Agile and Scrum frameworks and experience in applying lean product development principles. Strategic Planning: Experience in roadmap planning and the use of prioritization frameworks. Collaboration Tools: Comfort with tools such as Google Suite (incl. Gemini), Jira, Confluence, and Miro for backlog management and cross-functional collaboration. Communication: Experience working with both technical and non-technical stakeholders to turn complexity into clarity. Data-Informed Decision Making: Ability to balance quantitative insights with qualitative research. Who we think you are You thrive in collaborative environments that value transparency and inclusion. Customer-First Mindset: You naturally balance user needs with business goals to build user-centric, resilient products. Adaptable Leader: You are confident in navigating change and using experimentation to inform your decisions. Continuous Improver: You communicate clearly, keep documentation up to date, and are always looking to improve—whether by exploring new tools, learning more about AI, or helping your team grow. Application Details As part of our recruitment process, we use psychometric testing through HI Assessments. We also perform a mandatory background check on all final candidates. We will always inform you as a candidate before the check is carried out. Please submit your application no later than May 17. We review applications and conduct interviews on a continuous basis; therefore, the recruitment process may move quickly, and the position may be filled before the deadline. We look forward to hearing from you!
ABOUT US Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. * We lean in: ownership over titles, outcomes over intentions. * We fight for excellence: high standards, direct, ego-free feedback. * We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. THE ROLE We’re hiring a Senior Product Marketing Manager to own a core product area at Legora. The role is based in Stockholm, Sweden. This is a high-ownership, high-influence role for a top 1% PMM. You will operate as the strategic and executional leader of your product area—defining positioning and narrative, driving go-to-market strategy, influencing product direction, and delivering measurable adoption and revenue growth. You’ll partner closely with Product, GTM, and executive leadership to shape category-defining AI products. The role demands rare range: technical rigor, strategic clarity, and creative excellence. It offers the opportunity to do the best work of your career. WHAT YOU’LL OWN NARRATIVE & POSITIONING * Define clear, differentiated positioning from first principles * Turn complex, AI-driven products into sharp, compelling customer value * Establish a high bar for clarity, taste, and storytelling across every touchpoint GO-TO-MARKET STRATEGY * Lead end-to-end GTM for a core product area, from ideation through adoption * Partner with Product, Marketing, GTM to shape what gets built and how it’s brought to market * Ensure launches showcase Legora’s differentiated value that translate into pipeline and revenue REVENUE ENABLEMENT * Enable sales with world-class assets: pitches, demo narratives, one-pagers, competitive strategy * Increase win rates and deal velocity through sharp differentiation * Partner with Growth and Design to drive conversion across web, campaigns, and lifecycle WEB STRATEGY * Own product storytelling across the website and key growth surfaces. * Continuously optimize for clarity, differentiation, and conversion while maintaining narrative consistency across touchpoints. MARKET & CUSTOMER INTELLIGENCE * Synthesize customer conversations, usage data, win/loss analysis, and competitive intelligence into actionable insight. * Influence product prioritization and roadmap decisions WHAT YOU BRING * Experience: 6–8+ years in Product Marketing or Product Strategy in high-growth AI or B2B SaaS environments with a track record of marketing and driving adoption of AI products. * Strategic Thinking: You operate from first principles, form strong points of view, and know how to separate durable signal from short-term noise. * Leadership & Influence: Strong executive presence and ability to influence senior stakeholders. You lead those around you, challenge thinking, elevate quality, and provide clear strategic direction across Product and GTM teams. * Storytelling & Craft: Outstanding writer and communicator with the ability to make technical, AI products feel clear, differentiated, and compelling. * Technical Fluency: Strong grasp of technical AI concepts and the ability to engage credibly with Product and Engineering. * Ownership & Drive: High agency, low ego, and a bias for action. You thrive in ambiguous, cross-functional environments and push work forward without waiting for perfect clarity. * Creativity & Taste: You hold a high bar for messaging precision, product storytelling, and visual presentation. Details matter. * Data-Driven Rigor: You use data to make decisions, measure impact, iterate quickly, and anchor outcomes. * Speed & Quality: You move incredibly fast while delivering extremely high quality work. You don’t view speed and quality as tradeoffs. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
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