Sökresultat för "POS System"

Studerar du på universitet och vill ha ett jobb på helger med möjlighet till sommarjobb under sommaren? Då kanske det här jobbet är perfekt för dig. Onslip Onslip utvecklar digitala kassa- och restaurangsystem för restauranger och affärer runt om hela Sverige. Med den senaste tekniken hjälper vi restaurangägare att förenkla deras vardag med minskad administration och ökad lönsamhet. Vårt kontor ligger i centrala Linköping och vi är ett tight team om 15. Läs mer om oss på onslip.com och spana in oss på facebook. Jobbet Vår kundtjänst vårdar det viktigaste vi har, våra kunder. Du kommer att hjälpa restauranger, caféer och andra företag med frågor och tekniska problem. Arbetet sker via telefon eller online när kunden tar kontakt med Onslip men du tar även proaktivt kontakt med kunder för att säkerställa att kunderna är nöjda och att dom har allt dom behöver för att bedriva en effektiv verksamhet. Du hanterar även frågor om avtal, fakturor och andra kundtjänstrelaterade ärenden. Våra kunder Vi har passionerade företagare som kunder över hela Sverige, framför allt inom restaurang. Våra kunders framgång är vår framgång och därför jobbar vi outtröttligt med att ha Sveriges nöjdaste kunder. Vem är du? Du är ansvarsfull, driven, serviceinriktad, gillar att jobba i team och har ett intresse för teknik. Vi ser att du har en gymnasial utbildning men utöver det finns inget krav på utbildning, på Onslip kommer du att få all utbildning som du behöver. Arbetstider Vi kommer tillsammans fram till ett schema under supportens öppettider. Goda möjligheter finns även för utökat arbete under sommaren. OB-ersättning tillkommer för obekväm arbetstid. Supportens öppettider Vardagar 09:00-18:00 Helger 11:00-15:00 #Helpdesktekniker #Supporttekniker #Kundtjänstmedarbetare #Telefoni #Support #Kundtjänst #IT #Helpdesk #Service #Kundvård #Teknisksupport #Avtalssupport #Fakturasupport #Rådgivare #Kundrådgivare #Kundservice #Student #Extra #Deltid

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.   Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing   Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience)  Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State -  Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

The Role…  At Soho House, a Bartender plays an essential part in delivering a premium beverage experience that is both memorable and personal. You will support the Bar Manager and Assistant Bar Manager and you’ll ensure that the bar is fully operational, stocked, and always presented to the highest standard Your main responsibility is to prepare and serve classic and contemporary cocktails, wines, and spirits with precision and flair, while creating a welcoming and sophisticated environment for our members and guests. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Prepare and serve a wide variety of drinks to a consistently high standard, including cocktails, spirits, wines, beers, and non-alcoholic beverages.  * Engage with members and guests in a warm, professional manner, remembering preferences and delivering a personalised experience.  * Maintain cleanliness, hygiene, and organisation of the bar before, during, and after service.  * Assist with stock rotation, inventory, and replenishment of supplies throughout the shift.  * Ensure compliance with licensing, health & safety, and hygiene standards always.  * Contribute to the development of new cocktail menus and seasonal drink offerings in collaboration with the bar team.  * Process orders accurately using the POS system and ensure all billing is completed to club standards.  * Collaborate effectively with the floor team, kitchen, and events department to ensure smooth and seamless service.  * Handle member queries and feedback confidently, escalating any concerns to management as appropriate.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2 -3 years’ experience in similar capacity * Strong cocktail knowledge, including classics, techniques, and spirits.  * Exceptional interpersonal skills and a confident, calm presence during busy services.  * Ability to work efficiently while maintaining high standards and attention to detail.  * Experience working with POS systems, stock control, and basic reporting.  * Team player with a flexible, professional, and positive attitude.  * Fluent in English, both written and spoken.  * Personal License or willingness to obtain one (preferred).    The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP

3 Month Fixed Term Contract The Role…  At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.  .   Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.   ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.   * Maintain a spotless, pristine work environment  * Provides service to and is accountable for an assigned section.  * Develop relationships with members to provide personalized service.  * Polishing cutlery ensuring they are ready for service.   * Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc)  * Perform opening and closing procedures including but not limited to the set up and break down of stations.  * Ensure all service equipment is handled carefully and stored correctly.  * Maintain a spotless and pristine working environment.   * Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings. ----------------------------------------------------------------------------------------------------------------------------------   What we are looking for... * 2–3 years in a similar high-end dining environment  * Excellent food and beverage knowledge, including wine service  * Strong interpersonal and teamwork skills with a hands-on approach  * Confident, polished, and professional demeanour  * Exceptional communication and organisational skills  * Familiarity with POS systems and reservation software The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £14.50—£14.50 GBP

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for an experienced Application Manager – Payment Solutions What You Will Work On Manage and continuously improve existing Payment Solutions Take ownership of an existing payment platform and ensure stable operations Ensure continuity of previously implemented payment solutions Monitor and manage risks related to payment processing and PCI DSS compliance Act as the primary contact between business users, restaurants, and technology vendors Support application management for POS systems and payment infrastructure Drive continuous improvements within payment and checkout solutions Coordinate incident management and improve operational transparency Ensure proactive application management and service delivery Document processes, procedures, operational routines, and decisions Collaborate closely with application owners and external partners Support compliance, governance, and quality assurance activities What You Bring Experience managing Payment Solutions or payment platforms Strong knowledge of PCI DSS and payment card security regulations Good understanding of POS (Point of Sale) systems and payment infrastructure Experience from Restaurant, Retail, Commerce, or similar industries is highly desirable Ability to quickly understand and manage existing system implementations Experience working with multiple vendors and external partners Strong stakeholder management and communication skills Experience with application management and service management Ability to identify risks and drive proactive improvements Strong analytical and problem-solving skills Experience with incident management and operational governance Experience with drive-through systems, retail technology, or franchise environments is an advantage Understanding of franchise operating models is considered a plus Structured, proactive, and self-driven working style Fluent communication skills in business and technical environments

The Role…  At Soho House, a Bartender plays an essential part in delivering a premium beverage experience that is both memorable and personal. You will support the Bar Manager and Assistant Bar Manager and you’ll ensure that the bar is fully operational, stocked, and always presented to the highest standard Your main responsibility is to prepare and serve classic and contemporary cocktails, wines, and spirits with precision and flair, while creating a welcoming and sophisticated environment for our members and guests. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Prepare and serve a wide variety of drinks to a consistently high standard, including cocktails, spirits, wines, beers, and non-alcoholic beverages.  * Engage with members and guests in a warm, professional manner, remembering preferences and delivering a personalised experience.  * Maintain cleanliness, hygiene, and organisation of the bar before, during, and after service.  * Assist with stock rotation, inventory, and replenishment of supplies throughout the shift.  * Ensure compliance with licensing, health & safety, and hygiene standards always.  * Contribute to the development of new cocktail menus and seasonal drink offerings in collaboration with the bar team.  * Process orders accurately using the POS system and ensure all billing is completed to club standards.  * Collaborate effectively with the floor team, kitchen, and events department to ensure smooth and seamless service.  * Handle member queries and feedback confidently, escalating any concerns to management as appropriate.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2 -3 years’ experience in similar capacity * Strong cocktail knowledge, including classics, techniques, and spirits.  * Exceptional interpersonal skills and a confident, calm presence during busy services.  * Ability to work efficiently while maintaining high standards and attention to detail.  * Experience working with POS systems, stock control, and basic reporting.  * Team player with a flexible, professional, and positive attitude.  * Fluent in English, both written and spoken.  * Personal License or willingness to obtain one (preferred).    The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP

The Role…  At Soho House, a Bartender plays an essential part in delivering a premium beverage experience that is both memorable and personal. You will support the Bar Manager and Assistant Bar Manager and you’ll ensure that the bar is fully operational, stocked, and always presented to the highest standard Your main responsibility is to prepare and serve classic and contemporary cocktails, wines, and spirits with precision and flair, while creating a welcoming and sophisticated environment for our members and guests. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Prepare and serve a wide variety of drinks to a consistently high standard, including cocktails, spirits, wines, beers, and non-alcoholic beverages.  * Engage with members and guests in a warm, professional manner, remembering preferences and delivering a personalised experience.  * Maintain cleanliness, hygiene, and organisation of the bar before, during, and after service.  * Assist with stock rotation, inventory, and replenishment of supplies throughout the shift.  * Ensure compliance with licensing, health & safety, and hygiene standards always.  * Contribute to the development of new cocktail menus and seasonal drink offerings in collaboration with the bar team.  * Process orders accurately using the POS system and ensure all billing is completed to club standards.  * Collaborate effectively with the floor team, kitchen, and events department to ensure smooth and seamless service.  * Handle member queries and feedback confidently, escalating any concerns to management as appropriate.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2 -3 years’ experience in similar capacity * Strong cocktail knowledge, including classics, techniques, and spirits.  * Exceptional interpersonal skills and a confident, calm presence during busy services.  * Ability to work efficiently while maintaining high standards and attention to detail.  * Experience working with POS systems, stock control, and basic reporting.  * Team player with a flexible, professional, and positive attitude.  * Fluent in English, both written and spoken.  * Personal License or willingness to obtain one (preferred).    The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP

The Role…  At Soho House, a Bartender plays an essential part in delivering a premium beverage experience that is both memorable and personal. You will support the Bar Manager and Assistant Bar Manager and you’ll ensure that the bar is fully operational, stocked, and always presented to the highest standard Your main responsibility is to prepare and serve classic and contemporary cocktails, wines, and spirits with precision and flair, while creating a welcoming and sophisticated environment for our members and guests. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Prepare and serve a wide variety of drinks to a consistently high standard, including cocktails, spirits, wines, beers, and non-alcoholic beverages.  * Engage with members and guests in a warm, professional manner, remembering preferences and delivering a personalised experience.  * Maintain cleanliness, hygiene, and organisation of the bar before, during, and after service.  * Assist with stock rotation, inventory, and replenishment of supplies throughout the shift.  * Ensure compliance with licensing, health & safety, and hygiene standards always.  * Contribute to the development of new cocktail menus and seasonal drink offerings in collaboration with the bar team.  * Process orders accurately using the POS system and ensure all billing is completed to club standards.  * Collaborate effectively with the floor team, kitchen, and events department to ensure smooth and seamless service.  * Handle member queries and feedback confidently, escalating any concerns to management as appropriate.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2 -3 years’ experience in similar capacity * Strong cocktail knowledge, including classics, techniques, and spirits.  * Exceptional interpersonal skills and a confident, calm presence during busy services.  * Ability to work efficiently while maintaining high standards and attention to detail.  * Experience working with POS systems, stock control, and basic reporting.  * Team player with a flexible, professional, and positive attitude.  * Fluent in English, both written and spoken.  * Personal License or willingness to obtain one (preferred).    The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP

The Role…  At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.  .   Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.   ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.   * Maintain a spotless, pristine work environment  * Provides service to and is accountable for an assigned section.  * Develop relationships with members to provide personalized service.  * Polishing cutlery ensuring they are ready for service.   * Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc)  * Perform opening and closing procedures including but not limited to the set up and break down of stations.  * Ensure all service equipment is handled carefully and stored correctly.  * Maintain a spotless and pristine working environment.   * Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings. ----------------------------------------------------------------------------------------------------------------------------------   What we are looking for... * 2–3 years in a similar high-end dining environment  * Excellent food and beverage knowledge, including wine service  * Strong interpersonal and teamwork skills with a hands-on approach  * Confident, polished, and professional demeanour  * Exceptional communication and organisational skills  * Familiarity with POS systems and reservation software The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £14.50—£14.50 GBP

INTERN MÖJLIGHET: JUNIOR .NET-UTVECKLARE TILL BRIGHTCOM COMMERCE Nu finns en perfekt möjlighet internt för dig som har ett extra stort intresse för de tekniska delarna i ditt arbete och vill fördjupa dig i BrightComs produkter. Kanske är du mer nyfiken på Microsoft Business Central, eller känner du att det är dags att testa någonting nytt? I rollen som .net utvecklare kommer du att arbeta med underhåll, vidareutveckling och konfigurering av BrightComs connectorer mellan Business Central och ett 20-tal webbhandels- och POS-system. Rollen passar dig som vill vara med och bygga en stabil produktplattform som kan användas långsiktigt hos en stor bredd av kunder. Vår målbild är att skapa en skalbar och standardiserad produkt. Våra commerce-konsulter ansvarar för konfiguration och mappning i Business Central, medan du som .NET-utvecklare fokuserar på: * Teknisk uppsättning och konfigurering i vårt backoffice-verktyg. * Underhåll och vidareutveckling av befintliga connector-lösningar. * Bidra till utveckling av nya connectorer när beslut tas om att bredda produktutbudet. Du blir en del av ett team med 3–4 utvecklare och våra Commerce-konsulter. Varje .NET-utvecklare ansvarar för olika tredjepartssystem, vilket ger dig möjlighet att bli specialist inom ett eget område. Du bör tidigare ha erfarenhet av C# och .NET Framework / .NET Core och gärna en grundläggande förståelse för API-integrationer och databaser. Frågor kring rollen? Kontakta Agnes Kjällgren.

The Role…  At Soho House, a Bartender plays an essential part in delivering a premium beverage experience that is both memorable and personal. You will support the Bar Manager and Assistant Bar Manager and you’ll ensure that the bar is fully operational, stocked, and always presented to the highest standard Your main responsibility is to prepare and serve classic and contemporary cocktails, wines, and spirits with precision and flair, while creating a welcoming and sophisticated environment for our members and guests. ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Prepare and serve a wide variety of drinks to a consistently high standard, including cocktails, spirits, wines, beers, and non-alcoholic beverages.  * Engage with members and guests in a warm, professional manner, remembering preferences and delivering a personalised experience.  * Maintain cleanliness, hygiene, and organisation of the bar before, during, and after service.  * Assist with stock rotation, inventory, and replenishment of supplies throughout the shift.  * Ensure compliance with licensing, health & safety, and hygiene standards always.  * Contribute to the development of new cocktail menus and seasonal drink offerings in collaboration with the bar team.  * Process orders accurately using the POS system and ensure all billing is completed to club standards.  * Collaborate effectively with the floor team, kitchen, and events department to ensure smooth and seamless service.  * Handle member queries and feedback confidently, escalating any concerns to management as appropriate.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2 -3 years’ experience in similar capacity * Strong cocktail knowledge, including classics, techniques, and spirits.  * Exceptional interpersonal skills and a confident, calm presence during busy services.  * Ability to work efficiently while maintaining high standards and attention to detail.  * Experience working with POS systems, stock control, and basic reporting.  * Team player with a flexible, professional, and positive attitude.  * Fluent in English, both written and spoken.  * Personal License or willingness to obtain one (preferred).    The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences. Pay Range £15.50—£15.50 GBP

About Us Louma Country Hotel is a unique destination committed to delivering exceptional culinary and hospitality experiences rooted in our Farm-to-Fork ethos. We pride ourselves on creating unforgettable moments for our guests through outstanding food, beverage, and immersive experiences. The Role We are seeking a dynamic and experienced Head of Food & Beverage to lead our service team and oversee the planning and delivery of market-leading culinary and beverage offerings. This role is pivotal in ensuring guest satisfaction, operational excellence, and commercial success across daily operations, bespoke events, and experiential activities. Key Responsibilities * Oversee all Food and Beverage operations, ensuring best-practice hospitality standards. * Develop and implement SOPs and training programs for service excellence. * Manage budgets (OPEX & CAPEX), financial compliance, and monthly reporting. * Drive revenue through upselling and optimising profitability. * Ensure compliance with health, safety, and food standards (HACCP, FSA). * Collaborate with Head Chef and Front-of-House teams on menus and service. * Maintain stock control, procurement, and CRM system efficiency. * Support marketing initiatives for events and experiences. * Lead recruitment, onboarding, and continuous staff development. Requirements * Proven experience in F&B management within hospitality or luxury settings. * Strong knowledge of CRM and POS systems. * Personal Alcohol License and Level 3 Food Hygiene certification. * HACCP, First Aid at Work, Fire Marshall, Manual Handling certifications. * WSET Level 2 or equivalent beverage knowledge. * Excellent leadership, communication, and organisational skills. What We Offer * Competitive salary and benefits package. * Opportunity to shape and enhance a premium hospitality experience. * A vibrant, collaborative environment in a stunning retreat setting.

The Role…  At Soho House, a Head Waiter plays an essential role in delivering exceptional dining experiences for our members and guests. Working closely with the Restaurant Manager and Front of House team, you will oversee service operations on the floor, ensure staff are well-guided and professional, and maintain the high standards that reflect the identity of the club.  Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill.  ---------------------------------------------------------------------------------------------------------------------------------- What's in it for you? * Weekly Pay * Team meal whilst on shift prepared by our chefs * Soho Friends Membership * 50% Team discount on Food & Drink, 7 days a week * Staff Room Rates * Health Cash Plan (option to up to 2 additional dependents) * Dental Plan (option to add up to 2 additional dependents) * Birthday Day Off after 1 years' continuous service * Up to 50% Staff Discount on Cowshed & Soho Home * In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice. * Free Counselling Sessions * Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. * Continuous training to develop yourself personally and professionally * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career ---------------------------------------------------------------------------------------------------------------------------------- Key duties… * Warmly greet members, introduce menus, and ensure immediate engagement upon seating. * Take accurate food and drink orders, accommodating any allergies or dietary needs. * Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery. * Provide knowledgeable recommendations on menu items, including food and drink pairings. * Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay. * Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times. * Handle member requests and special accommodations with flexibility to create memorable, personalized experiences. * Support seamless payment through card, the Soho House App, or House Pay. * Uphold discretion and professionalism, especially when serving VIPs and PWKs. * Lead and supervise the daily service on the restaurant floor, ensuring seamless and elevated guest experiences.  * Support and motivate the waitstaff team, offering training, coaching, and consistent feedback.  ---------------------------------------------------------------------------------------------------------------------------------- What we are looking for... * 2–3 years in a similar high-end dining environment, with experience in a supervisory or senior waiter position  * Excellent food and beverage knowledge, including wine service  * Strong interpersonal and leadership skills with a hands-on approach  * Confident, polished, and professional demeanour  * Exceptional communication and organisational skills  * Familiarity with POS systems and reservation software

Driftchef till Mackverket Mackverket grundades med en enkel men tydlig idé – en macka är en måltid. En måltid som förtjänar tid, hantverk och omsorg från råvara till servering. I dag driverMackverket fem restauranger i Stockholm samt catering- och food truck-verksamhet, med fokus på generösa smaker, kvalitet och en varm gästupplevelse. Bolaget är familjeägt med snabba beslutsvägar och en stark entreprenöriell kultur. Här kombineras ett professionellt kök med en familjär atmosfär där både gäster ochmedarbetare ska känna sig välkomna. Nu söker Mackverket en Driftchef som vill ta ett övergripande operativt ansvar för restaurangverksamheten och vara med och utveckla bolaget vidare. Din rollMackverket stärker nu organisationen med en Driftchef med helhetsansvar för den operativa restaurangdriften. I rollen ansvarar du för att säkerställa stabil drift, hög kvalitet, god lönsamhet och en enhetlig gästupplevelse i linje med bolagets koncept och värderingar. Du leder och följer upp verksamheten över flera enheter och fungerar som en tydlig länk mellan ägare/ledning och den dagliga driften. Under de första 6–12 månaderna arbetar du nära COO med målsättningen att successivt ta över det fulla operativa chefsansvaret. Rollen är operativ och du kommer äga driften. Tillsammans med ledningen tittar ni på utveckling av den dagliga verksamheten. Dina huvudsakliga arbetsuppgifter·       Övergripande ansvar för den dagliga driften av Mackverkets restauranger, med fokus på effektivitet, struktur, kvalitet och en enhetlig gästupplevelse. ·       Uppföljning och analys av nyckeltal såsom försäljning, marginaler, bemanning, svinn och gästnöjdhet samt omsättning av analys till konkreta förbättringsåtgärder. ·       Personal- och ledaransvar för enhetschefer och team leads, inklusive coachning, uppföljning och utveckling av ledarskap och arbetssätt. ·       Säkerställande av fungerande schemaläggning, bemanning och introduktion samt ett aktivt arbete med kultur och värderingar. ·       Ansvar för efterlevnad av livsmedelshygien, egenkontroll och arbetsmiljökrav. ·       Införande, utveckling och uppföljning av gemensamma rutiner och standardiserade arbetssätt mellan enheterna. ·       Delaktighet i budgetarbete samt uppföljning av personalkostnader, råvarukostnader och lönsamhet på enhetsnivå. ·       Medverka i att arbeta fram samt följa upp enligt av styrelsen beslutad affärsplan. ·       Medverkan vid uppstarter av nya restauranger eller koncept samt fungera som bollplank till ledningen i frågor som rör drift, sortiment och affärsutveckling. Din profilVi söker dig som är en trygg och närvarande ledare med erfarenhet från restaurang-, café- och/eller fast casual-verksamhet i ledande roll. Du har gärna haft ansvar för flera enheter och är van att leda andra chefer eller team leads. Du arbetar strukturerat och affärsdrivet, med god förståelse för ekonomi och nyckeltal, och trivs i en roll där du balanserar gästupplevelse, medarbetarnas välmående och lönsamhet. Som person är du tydlig och kommunikativ, med förmåga att ställa krav och ge feedback med värme och respekt. Du är handlingskraftig, pedagogisk och van att omsätta riktning och mål till praktiskt genomförande i vardagen. Du delar Mackverkets värderingar kring hantverk, generositet och den familjära atmosfären, och ser värdet i att vara närvarande i verksamheten. Kvalifikationer·       Flerårig erfarenhet av operativt ledarskap inom restaurang eller närliggande verksamhet samt dokumenterad erfarenhet av att leda större personalgrupper. ·       God systemvana, inklusive erfarenhet av kassa-/POS-system, schemaläggning och enklare ekonomisk uppföljning. ·       Mycket god förmåga att uttrycka sig på svenska i tal och skrift. ·       B-körkort. Erfarenhet av multi-unit-drift, catering, events eller food truck-verksamhet samt arbete i familjeägda eller snabbväxande bolag är meriterande. Vårt erbjudandeHos Mackverket erbjuds du en central och inflytelserik roll i ett värderingsstyrt bolag med korta beslutsvägar och stort engagemang. Du får möjlighet att arbeta nära ägare och ledning och vara med på en spännande tillväxtresa. Tjänsten är en tillsvidareanställning med placering i Stockholm. Arbetstiden är huvudsakligen vardagar men kvällar och helger förekommer vid behov. AnsökanTycker du att detta låter intressant är du välkommen att skicka in din ansökan i form av CV och personligt brev via HRMs hemsida: LÄNK Urval och intervjuer sker löpande, så vänta inte med din ansökan. I denna rekrytering samarbetar vi med HRM Affärsutveckling AB. För ytterligare information om tjänsten är du välkommen att kontakta HRM:s ansvariga rekryteringskonsulter Linus Elghorn på e-post linus.elghorn@hrmab.se, telefon +46 767 62 46 86, eller Mio Emanuelsson på e-post mio.emanuelsson@hrmab.se, telefon +46 73 366 75 77.