Sökresultat för "First assistant director"

TL;DR We're looking for someone who has thrived in a hypergrowth startup environment and wants to do it again — someone who genuinely loved the part that most people only tolerate. You'll work side-by-side with our founder-CEO to scale his effectiveness, shaping strategy, driving execution, and making every function better than you found it. This is an intense, high-proximity role with very little structure, very little guidance, and enormous leverage for the right person. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Lovable-built applications and websites are visited hundreds of millions of times a month, and our enterprise footprint is compounding fast. And we’re just getting started. We’re a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. What we’re looking for 10+ years of professional experience across high-intensity environments. This role has no manager, no structured feedback loops, and no one scoping your work. You are expected to see what needs to happen across strategy, operations, communications, and people and drive it without being asked. MBB consulting (McKinsey, BCG, Bain), investment banking (Goldman Sachs, Morgan Stanley, JP Morgan) or similar foundation. You learned structured problem-solving and executive communication under pressure. The CEO is a prolific, high-velocity idea generator who moves across product, GTM, partnerships, brand, and org design, sometimes within the same conversation. Ideas arrive faster than any single person could execute. Your job is to identify which ones carry real strategic weight, and sequence them against competing priorities. Ex-Founder, Chief of Staff, Head of BizOps/Strategy, or senior operations generalist experience at a hypergrowth startup who has lived the chaos firsthand. This company changes direction at the speed of the market it's defining. The strategic priority from Monday's leadership meeting may be reframed by Wednesday because a new partnership, competitive signal, or product insight emerged. This role is for someone who gets energy from moving fast inside ambiguity and can bring others along with them. Experience at companies that scaled revenue dramatically in compressed timeframes (think Ramp, SpaceX/Tesla, TikTok/ByteDance, OpenAI, Stripe, Anduril, Anthropic, Databricks, Figma, Scale AI). Lovable's leadership team has been assembled at lighting speed. You’ve seen this before before and how to support the CEO in building a strong leadership team. You will often be the connective tissue, the translator and mediator. Executive-grade communication. You can produce investor memos, board updates, internal comms, and candidate briefs that are polished, high-signal, and fast. You'll shape how the CEO communicates to the company, the board, and candidates — translating high-speed thinking into prose that lands with precision. Much of your impact will be invisible to the org and attributed to others. That needs to be fine with you. Diplomatic backbone. You navigate leadership tensions, headcount negotiations, and hard conversations with both empathy and candor. Comfortable with founder-speed proximity and intensity. This means daily co-working sessions with the CEO on his schedule, in-person in Stockholm, no remote exceptions. The team, customers, partners and investors are distributed across Stockholm, Boston, San Francisco and London. Some sessions run long and often happen outside of business hours. AI fluency. You actively use AI tools in your workflows and see them as a leverage multiplier, not a novelty (experience building AI workflows and agents is a strong plus) Coaching background is a meaningful plus. Executive coaching certification, or equivalent. What you’ll do In one sentence: Be the CEO’s strategic right hand — own the operating rhythm of the company, drive cross-functional alignment, and lead the highest-stakes initiatives from strategy through execution. Serve as a sounding board and sparring partner to the CEO on company strategy, competitive positioning, fundraising, org design, and executive hiring Own the cadence of the company — leadership meetings, leadership offsites, support all-hands preparation, goal-setting, planning, and cross-functional accountability systems Shape CEO communications for internal audiences (all-hands, leadership updates, sensitive HR matters) and external audiences (investor calls, candidate-facing materials) Drive alignment across the Leadership team and functional leads — mediate tensions constructively and ensure leadership decisions translate into execution Lead high-stakes special projects end-to-end — executive hiring processes, competitive intelligence, accountability frameworks Design and maintain function-level KPIs, headcount planning models, and performance dashboards that keep the leadership team honest Build and iterate on AI-powered workflows (multi-agent systems, Slack triage, meeting prep, action-item tracking) to scale the Office of the CEO This role is not for you if You expect to work regular working hours. Our teams, partners, investors and customers span Stockholm, San Francisco, Boston and London. You need clear role boundaries and a well-defined job description to do your best work You've never worked in a high-growth startup and are drawn to the idea of it more than the reality You take it personally when work you've invested in gets deprioritized or redirected abruptly You need regular recognition from your principal to stay motivated You expect the person you support to hand-hold you, or model the behaviors and systems you're implementing for the rest of the org You want a 12-month stepping-stone into a functional leadership role, this role is its own thing, and it demands full commitment to the craft of it How we hire Intro call with a member of the recruitment team to explore fit and alignment Call with a member of the CEO Office In-person meeting with the CEO if Stockholm-based, virtual otherwise Call with a member of the Leadership Team In-person work simulation with the CEO

BUILD SOMETHING MONUMENTAL FOR HEALTHCARE! At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care. We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you! ABOUT THE ROLE At Tandem Health, we're building the clinical co-pilot of the future - one that empowers clinicians, enhances care delivery, and scales impact. As part of our Medical Operations team, you’ll play a pivotal role in ensuring that Tandem is successfully adopted across Norway. You’ll work at the intersection of medicine and technology, bringing clinical insight into how our tools are implemented in real-world clinical settings. From onboarding new users to refining workflows and sharing feedback with the product team, you’ll help ensure Tandem fits seamlessly into the daily realities of patient care. This is a unique opportunity to be part of a mission-driven team transforming healthcare at scale - and to shape how clinicians across Sweden experience and benefit from next-generation tools.   WHAT YOU WILL DO * Guide clinicians through onboarding, training, and day-to-day support via tools like Intercom. * Ensure clinicians are getting the most out of Tandem, solving problems and gathering feedback for continuous improvement. * Build templates and prompts, and contribute to ongoing refinement of Tandem’s AI assistant. * Run live product demos for prospective clients and support commercial efforts. * Log and manage clinical safety incidents and optimise internal operations to scale safely. * Work closely with product, engineering, and commercial teams to ensure smooth rollout and workflow integration. * Represent Tandem at conferences, events, and workshops, sharing our vision with clinicians and stakeholders. WHAT YOU BRING * Clinical experience in a healthcare setting (e.g. general practice, private practice, hospital roles). * Some experience in consulting, corporate, or startup environments. * A passion for technology, AI, and its potential to transform healthcare. * Excellent communication and collaboration skills - comfortable working with clinicians, engineers, and commercial teams. * Strong organisational skills and a process-driven mindset. * A strong sense of ownership and initiative coupled with a proactive and curious approach * Willingness to work flexibly, travel as needed, and step up during critical moments. * Fluency in Norwegian, with the ability to engage confidently with local stakeholders   BONUS POINTS * Familiarity with prompting and large language models (LLMs). * Experience working in a healthtech or SaaS company. * Exposure to regulatory standards in the EU (e.g. clinical safety, digital health compliance). * Experience running implementation projects or customer-facing rollouts. LOCATION We believe great ideas thrive when we connect in person. This is a full-time role based in either Norway or Stockholm in our vibrant HQ in the heart of Stockholm where you will work primarily from our office to collaborate, connect, and build our culture. There will be occasional travel to meet the core team in Stockholm and clinicians across the country as needed. HOW TO APPLY We adopt a continuous selection process, so please make sure to apply with your CV in English. Our interview process consists of 4 stages: 1. Screening interview with Talent Acquisition 2. First interview with our Country Director 3. Follow up interview with some of our Medical Operations team members 4. Working Day - Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action. BENEFITS * Competitive salary * 30 days per year of paid vacation * Social and team-building activities (off-sites, after works, winter/summer parties) * An opportunity to make a real positive impact in the world of healthcare * Work with some of the best minds in AI, healthcare, and engineering. We review our benefits packages on a regular basis and might modify our benefits from time to time. CULTURE AT TANDEM At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started. Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together. Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection. We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change. Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  About Honor Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.  Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. About the Role At Honor, compliance is a competitive advantage—not a gatekeeper. As we expand into new markets, grow our services, and evolve our operating model, our ability to translate complex regulatory requirements into efficient, scalable operations directly enables that growth. We are seeking a Director of Compliance Operations to transform our compliance operations into a proactive function that actively enables Honor’s growth and operational efficiency. Reporting to the VP of Trust & Safety, the Director of Compliance Operations will lead a team of compliance and operations professionals, set the strategic direction for the function, and own day-to-day execution of compliance across the Honor platform. This is a deeply cross-functional role that combines strategy and execution, with regulatory complexity and operational pragmatism, and with people leadership and hands-on problem solving. Success isn't measured simply by maintaining compliance—it's measured by building durable operational systems that make compliance easier, more scalable, and more effective as the business grows.  The ideal candidate brings experience working at the intersection of technology and operations—someone who has successfully partnered with Product and Engineering to build tech-enabled solutions, knows how to make a compelling business case for technical investment, and can translate operational requirements into clear product specifications. Strong generalist instincts, sharp analytical skills, and the ability to see the forest and the trees are essential. About the Team The Compliance Operations team enables Honor's growth by transforming regulatory requirements into scalable operational practices. We partner across Regulatory, Product, Operations, Trust & Safety, Training, Market Leadership, and our Home Instead network to ensure Honor can confidently expand into new markets while maintaining the highest standards of quality, safety, and compliance. As Director of Compliance Operations at Honor, you will: * Set the strategic direction for the Compliance Operations function—defining how Honor manages compliance across employment law and home care licensing as we grow into new markets and expand our service offerings. * Continuously assess for compliance risk and for opportunities to simplify, streamline, or eliminate operational friction in how we meet regulatory requirements. * Own day-to-day compliance execution across all markets, personally stepping in to resolve complex issues while building durable systems and protocols so issues don’t recur. * Partner with Product and Engineering to build tech-first, automated solutions that reduce manual compliance effort and scale our operations—including building the business case for technical investment, defining requirements, and driving implementation. * Lead state licensing audits and audit-readiness programs end to end—identifying gaps proactively, developing remediation plans, and driving closure across internal and field partner teams. * Ensure operational readiness for new markets and service offerings. * Translate regulatory changes into clear, actionable operational requirements, ensuring Legal guidance becomes executable protocol across the business. * Build and develop a high-performing team of 5–10 compliance and operations professionals, setting clear expectations, developing team members, and creating a culture of accountability and continuous improvement. * Develop and own key compliance metrics and dashboards that give senior leadership clear visibility into risk, operational readiness, and efficiency across all markets. Leadership Principles we’ll assess in this role: * Balance Incremental and Radical Change: You operate on two tracks simultaneously. On one, you’re making targeted, practical improvements to close existing compliance gaps and strengthen day-to-day operations. On the other, you’re identifying the larger, system-level changes—in process, technology, or structure—that will make compliance fundamentally more efficient and scalable. You know which track a given problem belongs on, and you move both forward at once. * Tend to Be Right and Think Systemically: You make sound, well-informed decisions by balancing compliance risk against business and operational risk—and you’re comfortable holding both at once. When solutions exist on a spectrum, you find the middle ground that protects compliance without unnecessarily constraining growth or the client experience. You think across markets, teams, and the product ecosystem before you act, and your decisions hold up over time. * Get S*%t Done: You move quickly and with purpose. You bring enough pattern recognition from prior experience to identify what matters, act independently, and deliver results without waiting for a full roadmap. * Identify Problems: You don’t wait for problems to surface—you go looking for them. Through data, deep-dive operational audits, and close attention to what’s happening on the ground, you continuously identify compliance risk, operational risk caused by overly burdensome compliance requirements, and opportunities to improve efficiency. You find root causes, not just symptoms, and you own the solution through to implementation. Core Competencies * Technology & Operations Partnership: Proven experience working at the intersection of technology and operations. Knows how to translate ambiguous operational needs into clear product requirements and drive projects through to delivery. * Strategic Leadership: Thinks beyond current gaps to define what a mature, proactive compliance function looks like at Honor’s scale—and builds the roadmap to get there. * Team Development and Functional Leadership: Experienced people leader with a track record of developing individuals and building high-performing teams.  * Cross-Functional Influence: Operates effectively across organizational boundaries. Navigates competing priorities, builds durable alignment, and drives execution across stakeholders at all levels. * Analytical Rigor: Brings exceptional analytical skills and experience working with large, imperfect data sets to extract meaningful insights. Uses data to identify risk, measure progress, and drive decisions. We’re looking for you to bring: * 8–10 years of experience in operations, product operations, or compliance roles within a technology-first or high-growth company—health tech, logistics, or distributed workforce environments are a strong fit. * Demonstrated experience working at the intersection of technology and operations, including partnering with Product and Engineering teams to define requirements and deliver solutions. * Track record of developing functional areas for scale — building the systems, processes, and team structures that enable the function to get ahead of problems rather than chase them. * Exceptional analytical skills with experience working with large, complex, or imperfect data sets; proficiency with data visualization tools and experience developing operational KPIs. * Strong cross-functional leadership and stakeholder management skills. * Demonstrated people management experience, including developing high-performing teams and managing through ambiguity and change. * Excellent written and verbal communication skills, including the ability to distill complex regulatory or operational topics for non-expert audiences and senior leadership. * Preferred: experience with employment law compliance, home care or healthcare regulation, state licensing, or multi-state regulatory environments. Compensation & Benefits The annual base salary range for this role is $176,400 - $196,000 . Individual compensation will be commensurate with the candidate’s experience and qualifications. Base pay is just one part of our total rewards program. Honor offers equity and 401K with up to a 4% match. We provide medical, dental and vision coverage including a zero-cost plan for employees. Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. We offer a generous time off program and Employee Assistance Program.   Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $176,400—$196,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Aker Systems was founded in 2017 by a team of experienced technology professionals who recognised an opportunity to provide highly secure enterprise data platforms to large organisations.  We build and operate ground-breaking, ultra-secure, high performance, cloud-based data infrastructure for the enterprise. Our proprietary technology solutions drive performance and reduce costs while helping our clients to improve the management and sharing of data across their organisations. In 2024, Aker Systems won the Breakthrough Culture Awards highlighting growth companies putting culture first. In 2020 Aker Systems was recognised as a ‘One to Watch’ on the Sunday Times Tech Track.  The Company was also recognised at the Thames Valley Tech Awards 2020; winning the Thames Valley Tech Company of the year, the Emerging Tech Company and High Growth Tech Business categories.  We encourage people of all different backgrounds and identities to apply.  We are committed to maintaining an inclusive, and supportive place for you to do your very best work. The Senior Manager, Delivery Lead, serves as the bridge between strategic vision and technical execution on a specific project or projects.  Reporting to the Director, Programme Delivery, you lead multidisciplinary teams to deliver complex initiatives. In this role, you will build and maintain teams, including managing and mentoring a team of Delivery Managers, fostering a highly collaborative environment where execution meets human-centric leadership. In this role, you will be the 'manager of managers,' responsible for unblocking complex dependencies across multiple workstreams and ensuring our technical teams have the clarity and momentum they need to deliver excellent results to our clients. A UK Government Security Check (SC) clearance is required for this role.  If you don’t hold SC clearance, we will support you to apply assuming you have lived and worked in the UK for a minimum of 5 years. Duties & Responsibilities * Lead the end-to-end delivery of complex projects * Work closely with internal and external stakeholders and external delivery partners to deliver high quality cloud & data solutions for our clients * Proactively identify and manage technical or operational dependencies across multiple workstreams to reduce delivery risk * Act as the primary point of escalation for delivery teams, rapidly resolving impediments and unblocking problems to maintain pace * Identify areas for improvement and contribute to the wider growth of Aker’s delivery capability and processes * Work with other departments (Sales/Finance/HR) to ensure that projects’ budgets are estimated, costed and resourced appropriately * Collaborate with architecture, infrastructure and security to ensure Aker delivery teams are fully aligned to the client’s outcome * Provide effective reporting of project delivery, timelines, milestones and budgets to senior business stakeholders * Work with Account Managers, participate in client commercial reviews and support creation of SoWs for future deliverables * Take responsibility for the quality of the team’s output and ensure the client satisfaction is of a high standard * Translate technical progress and risks into clear, non-technical updates for the Director and other senior business stakeholders * Manage a mentor a multidisciplinary team including engineers and analysts, fostering a high-performance culture and continuous improvement. including performance management, mentoring, engagement and team building * Provide constructive and real-time feedback through goal setting, regular 1:1s, personal development conversations and annual appraisals * Encourage team camaraderie and collaboration. Resolve any conflicts within the team promptly and effectively thus ensuring a positive and productive working environment * Successfully onboard and train new hires, complete probation milestones and processes, create robust inductions and provide career development support and guidance Core Competencies * 7+ years of experience in a delivery management role with a proven track record of leading complex, large-scale projects required * Experience of Public Cloud Services and technologies (AWS, GCP, Azure) * Previous experience leading cross-functional teams, including the management of managers, strongly preferred * Have a good understanding of technical solutions and data integration * Deep expertise in Agile (Scrum, Kanban) and traditional Waterfall frameworks, with the ability to blend them based on the context * Familiarity with software delivery pipelines, Jira, Azure DevOps, or other digital delivery tools for real-time tracking * Strong team management ability, with emotional intelligence to manage conflict and motivate diverse teams * Vendor or offshore management experience a plus * Advanced stakeholder management, negotiation and conflict resolution skills including being comfortable in dealing with challenging and pressurised situations * Ability to understand complex organisational structures and multi-supplier landscapes * A driven leader who can shape a team and bring them on the journey to success for our clients * Vendor or offshore management experience preferred * ITIL v3 Foundation and /or SAFe Agile preferred * UK Government project experience preferred       Aker Systems Attributes At Aker we work as a team; we are collaborative, hardworking, open, and delivery obsessed. There is no blame culture here: try things, and take responsibility for the outcomes. You are always part of the wider Aker. We help our colleagues and take pride in successfully achieving difficult tasks. We run towards problems and help to solve them. Communicate always, do so accurately and in a timely fashion. In return, we offer a competitive salary, 25 days holiday plus bank holidays, company paid medical insurance and life assurance, pension scheme, annual training allowance, wellbeing allowance, virtual GP, Employee Assistance plan and more. Equal Opportunities Aker Systems fosters a diverse environment that encourages openness in its communications and is committed to providing equal employment opportunity for all people regardless of race, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics. We embrace differences of opinion and diversity because they help challenge us and find new groundbreaking technical solutions.

We offer you  A diverse and exciting role at one of Europe’s leading business schools, offering the opportunity to work in a dynamic, international, and academically driven environment.   We are launching a new MSc program in Public Policy and this newly created Program Manager role offers a unique opportunity to join at an early stage and play a central role in building and developing the program from the ground up. Working closely with the Program Director and colleagues across SSE, you will help shape the student experience, establish efficient processes and structures, and contribute to the successful launch and long-term development of the program. The position offers significant scope for initiative, responsibility, and professional growth as the program evolves over time.  The role  As a Program Manager for the MSc in Public Policy (MPP) program, you will have a key role in coordinating, organizing, and assisting in the development and day-to-day operations of the program. You will belong to the Admissions & Program Management team at EdO, reporting to the Group Manager, and will work closely with the Program Director and Stakeholder Engagement Manager for MPP.  This role is expected to evolve over time alongside the development of the program. During the start‑up phase, the focus will be on developing and setting up routines and workflows for the program. Once the program is running, responsibilities will increase in focus on program operations, student interaction, and delivery of program activities.  Your tasks will include, but are not limited to:  During the build-up phase, coordinating the internal launch of the program Acting as a central coordination point between the Program Director, Stakeholder Engagement Manager, and other units at the school.   Supporting preparations for admissions, communications, and program visibility ahead of the first intake.  Planning and participating actively in the selection and admission process.  Organizing and running the assessment center review/interview process.  Organizing the Introduction Days of the program.  Having close contact with the students of the program both newly admitted and current.  Being responsible for the practical aspects of international trips and travelling with the group  Approving and registering international internships.  Running the scheduling process in preparation for each semester.  Participating in the recruitment activities for the program and SSE. Occasional travelling for recruitment can occur.  Demonstrating flexibility and a willingness to take on a broad range of tasks and responsibilities as needed to support the team and the program’s overall objectives.  It includes a broad range of tasks and responsibilities as needed to support the team and the program’s overall objectives.  Your profile  As you will be responsible for multiple processes, you will need to be proactive, flexible, and able to move projects forward efficiently and accurately. You have a collaborative mindset and value cross-functional teamwork in delivering an integrated student experience, recognizing that student success is a shared effort.  It is also important that you are service-minded, as the position involves substantial interaction with faculty, students and other stakeholders. You have excellent interpersonal and communication skills and are confident in engaging with senior external stakeholders, as well as in handling and resolving challenging situations.  International experience is considered an asset, as a large part of both the student body and faculty come from outside Sweden. You should have an excellent command of English and feel comfortable presenting to large audiences. You should also be able to update web pages and possess strong computer skills, particularly in MS Office 365 and CRM systems (currently Full Fabric and Lime CRM), as well as an interest in generative AI.  Qualifications  An academic background, along with an interest in and understanding of higher education.  A few years of relevant professional experience in similar roles and responsibilities.  Proficient in English, both orally and written Meritorious:  Previous experience in a similar role within a higher education environment.  Experience working with CRM systems.  Interest in public policy and policy-making processes.  Event planning experience.   International experience, including living, studying, or working abroad.  Swedish.   Other: This is a full-time, permanent position with an initial six-month probationary period. This role occasionally requires work outside regular office hours, as well as domestic and international travel.    About the Stockholm School of Economics  The Stockholm School of Economics is ranked as the top business school in the Nordic and Baltic countries and enjoys a strong international reputation. World-class research forms the foundation of our educational offering, which includes Bachelor, Master, PhD, MBA, and Executive Education programs. Through creativity and collaboration, the Stockholm School of Economics provides an environment where ambitious students and accomplished researchers meet to address contemporary challenges within business and economics, particularly those concerning sustainability, diversity and innovation. Apart from delivering world class education within business and economics, SSE students are trained to be successful decision makers and leaders of the future. Our educational mission has over the years strengthened SSE students, and you can read more about it here. SSE is committed to a balanced gender distribution and values a variety of backgrounds and experiences among our employees. We therefore welcome all applicants regardless of their gender, ethnicity, gender identity or expression, disability, sexual orientation, age, or religion or other beliefs. We strive to have a fair and inclusive recruitment process.

Etraveli Group is a leading global flight technology provider, specializing in flight sales and offering flight content delivery and fintech products. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We partner with major global platforms such as Booking.com, Google Flights, Skyscanner, and Kayak, providing seamless flight booking and related services. Our B2B portfolio includes a separate fintech entity with its flagship product, PRECISION, a risk management solution, Sweden’s leading flight comparison site Flygresor.se, Tripstack, our B2B Flights as a Service Provider and world leader in virtual interlining, and Wenrix, the embedded AI platform for flights. We also operate our own online travel agency brands including Gotogate, Mytrip, and Flightnetwork. Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Major offices in Sweden (HQ), Greece, India, Canada, Israel, Poland, UK, and Uruguay. The Role  We're excited to be expanding our global team and are looking for an Associate IT Engineer, in our Stockholm office. This is a broad and impactful role where you'll be instrumental in ensuring our colleagues have seamless technological support, keeping our fast-paced operations running smoothly. You'll be the go-to person for all IT-related matters, offering both proactive maintenance and swift problem-solving, with great support from the global support team. Your key responsibilities will include: Maintain all office IT equipment (computers Win11/MAC, printers, scanners, and mobile devices both Android and iOS) Keep meeting room equipment functional at all times (PC, TV, camera, microphone & other equipment) Provide first and second level support and training to end users, including CxO level that are located in the Stockholm office Monitor requests on our ticketing system (Jira) and resolving in a timely manner Set up laptops and mobile devices Install and configure software and computer systems Manage IT asset equipment Troubleshoot and resolve issues with software or hardware Establish accounts for new users and assisting with password or login problems Maintain procedures and reports that provide technical support to the entire organization. Requirements  In this role you are a problem solver and you know that a customer-oriented and patient approach is the way to go. Relevant education within Information Technology Working experience of IT operating systems (Windows, MacOS) in a support role Knowledge of Windows Server, Active Directory, DNS, DHCP Familiarity with G Suite administration MS Office knowledge Basic networking skills Very good command of the Swedish and English language. Strong problem solving skills Customer oriented Meritorious but not necessary is basic scripting knowledge in Windows PowerShell/batch and experience from working in the Atlassian suite. Benefits The culture at Etraveli Group embraces complexity and we like to keep the entrepreneurial spirit even as we grow into being a larger company. With us you can enjoy: A flexible working environment. We work on a hybrid-model where you can choose to work two days from home and you will have two weeks per year that you can choose to work from a remote location Modern office in the heart of the city – A bright and central location with great access to public transport, lunch spots, and parks just around the corner. Healthcare allowance – Each employee receives a maximum allowable amount each year according to the Swedish Tax Agency to spend on health-promoting activities such as a gym card, massage etc. Pension and health insurance – Through partners we offer a comprehensive pension and health insurance so that you can get help quickly in case of an accident. Daily breakfast – To kick the day off just right, breakfast is available at the office every morning. As part of this recruitment process, we will be conducting background checks. You will be able to read more information and give your consent to this process in the application form. Diversity disclaimer At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.