Sökresultat för "Deviation"

Job Title: Shipping Coordinator 🚚 Location: Eskilstuna, Sweden (On-site) 📍 Assignment Type: Consultant assignment Period: May 11, 2026 – October 30, 2026 Scope: Full-time (100%) About the role 🌍 We are looking for a skilled Shipping Coordinator to join an exciting assignment within the automotive sector. In this role, you will play a key part in ensuring smooth and efficient transport flows across Europe. You will manage shipments by road and sea, coordinate bookings, and handle deviations with a proactive and solution-oriented mindset. Key responsibilities ✨ You will perform daily follow-up of transport flows and manage deviations. You will handle urgent transport requests and bookings. You will coordinate transport bookings for deliveries. You will follow up with carriers to ensure timely deliveries. You will establish and execute emergency transport plans. You will manage all transports related to the Eskilstuna site. You will ensure on-time delivery from production sites across Europe. You will handle transport documentation and customs processes. Requirements ✅ - 2–5 years of relevant experience in logistics or transport coordination. - Practical knowledge gained through education and work experience. - You are able to work independently with general supervision. - Experience handling transport flows, bookings, and deviations. - You are comfortable managing road and sea transport operations. - Knowledge of documentation and customs processes. - You communicate clearly and can influence stakeholders through facts and practices. - Fluency in English, both spoken and written. Additional information ℹ️ A background check is required before the start of the assignment. This includes identity verification, right-to-work confirmation, address and education checks, financial review, and criminal record verification. Sway Sourcing is an innovative recruitment partner specializing in matching the right talent with the right company—quickly and efficiently. Our primary focus lies in Finance, Administration, HR, Marketing, and IT, but we also have the broad expertise and flexibility required to deliver tailored recruitment solutions across all industries. Although we are a relatively new player, we have already gained the trust of many of Sweden's largest companies and operate both nationally and internationally. With bases in Sweden and Spain, we offer a unique combination of local expertise and global reach. Our strong network and deep industry insights make us the obvious partner for companies looking to stay ahead in their recruitment efforts.

Assignment Description We are looking for an experienced Automation Engineer What You Will Work On Troubleshoot and resolve automation-related production issues Analyze root causes and implement corrective actions Support and maintain PLC, HMI, and SCADA systems Perform PLC programming modifications and system configuration Provide technical support during production disturbances Improve automation system reliability and availability Participate in continuous improvement initiatives Maintain technical documentation and change records Handle deviations and engineering change requests Collaborate with production, maintenance, and engineering teams Optimize automation performance and operational efficiency Support preventive maintenance activities Ensure automation systems operate safely and efficiently What You Bring Degree in Automation Engineering, Electrical Engineering, Mechatronics, or equivalent 2–5+ years of industrial automation experience Experience troubleshooting automation systems in manufacturing Strong knowledge of PLC, HMI, and SCADA systems Experience with Siemens automation platforms (preferred) Strong root cause analysis and problem-solving skills Hands-on experience supporting production environments Ability to work in fast-paced operational environments Strong communication and teamwork skills Good English communication skills Swedish is an advantage

Miris AB, a global leader in human milk analysis technology, is seeking an experienced Project Manager to join our team in Uppsala, Sweden. We are passionate about making a difference in neonatal care and are looking for someone equally committed to delivering exceptional products to support new and existing customers worldwide. About the Role In this multifaceted role, you will be responsible for planning, coordination and completion of projects and other R&D activities. Your key duties and responsibilities will include: Perform detailed project plans that support given scope, timeframe and budget Define and update design input and design specifications to support market requirements and user needs. Procure and coordinate external consultants when needed Perform risk analyses to minimize product and project risks Ensure that design output is verified to meet design input requirements Make sure to support product registration process with relevant documentation Monitor and track progress and report status, including any deviations to plan Work and document according to company QMS and ensure compliance with ISO 13485 associated standards. Oversee post-market lifecycle management and act when needed Participate in audits and inspections Who You Are You are a structured and service-minded professional who thrives in a dynamic international work environment, always with the customer needs in mind. You have a great understanding of all technical disciplines included in general embedded products. You both enjoy leading people in large complex projects and yourself in smaller activities, from idea to completion. You are pragmatic and hands-on to make things happen. You have a strong driver to create value and deliver on time. You are a proactive problem solver who can balance multiple tasks while delivering high-quality results. You are an excellent leader as well as a team player and have no problem to work on your own. Qualifications Must have: BSc or higher degree in Engineering Physics, Mechatronics, Biomedical Engineering or similar. Minimum of 10 years experience in project management of embedded products within medical industry. Very good understanding of mechanical, electrical and software engineering, and work within cross-functional teams. Great communication skills in Swedish and English, both oral and written Great skills in ISO 13485 and documentation according to associated standards Nice to have: Experience from development of IVD-instruments Experience from hands-on systems engineering and test of embedded products

Are you looking for an opportunity to work in a fast paced and highly regulated environment where your work directly supports clinical trials and the development of new medicines? We are currently seeking a Material Management and Distribution Operator for an exciting assignment within the pharmaceutical industry. About the Role As a Material Management and Distribution Operator, you will play a key role in ensuring that investigational medicinal products are handled, packed and distributed efficiently and in compliance with GMP requirements. You will join a collaborative team working in a dynamic environment where flexibility, quality and attention to detail are essential. The role focuses on operational activities within material management and distribution, supporting the supply of clinical trial products to study sites around the world. Key Responsibilities • Prepare and maintain documentation related to the handling and distribution of investigational medicinal products • Receive, manage and pack materials for clinical studies • Perform and document operational activities in accordance with GMP procedures and quality standards • Act as a point of contact for distribution related questions within assigned studies • Support continuous improvement initiatives and process development activities • Manage deviations and contribute to quality assurance activities • Develop, review and maintain procedures and work instructions within the area of responsibility • Support training and compliance related activities • Maintain facilities and equipment according to GMP requirements • Participate in projects and cross functional activities by contributing specialist knowledge and operational expertise Qualifications To be successful in this role, you should have: • Experience working within the pharmaceutical, biotechnology, medical device or another regulated industry • Knowledge and understanding of GMP requirements • Strong attention to detail and a quality focused mindset • The ability to work independently as well as collaboratively within a team • Good organisational and communication skills • Fluency in English, both written and spoken Experience in material management, logistics, warehousing or distribution within Life Sciences is considered an advantage. What We Offer This is an opportunity to contribute to important clinical development activities while working in a professional and innovative environment. You will be part of a team that values collaboration, quality and continuous improvement. About Hays Hays is one of the world's leading recruitment and workforce solutions companies, operating in more than 30 countries. We connect talented professionals with organisations across industries including Life Sciences, Engineering, Technology and Supply Chain. As a consultant through Hays, you will receive dedicated support, competitive employment conditions and access to exciting assignments with some of the world's most recognised organisations.

YOUR MISSION To manage incoming materials and support Good Manufacturing Practice (GMP) compliant activities for the QC release of product and incoming materials.  Support QC Materials Team in other activities where requested. JOB DESCRIPTION MAJOR ACTIVITIES * Perform inspection of incoming materials, following SOPs and GMP practices to ensure seamless supply of material to support aseptic manufacture of ATMP product. * Monitor the material inspection programme ensuring materials are suitable for the manufacture of gene therapy products to the required standards. * Physical inspection of raw materials. Ensure the warehouse storage environment is acceptable for the materials being inspected (Can be multiple warehouse locations). * Coordinate incoming material testing where required. * Maintain all incoming material documentation meets GMP requirements. * Ensure adequate control of the material status for release or Reject. * Comply with MeiraGTx procedures including Health and safety and GMP. * To ensure all equipment used is calibrated/maintained and in line with SOP’s. * Identify and report procedural problems and deviations. * Perform and support environmental monitoring activities for the sampling room, in line with GMP requirements, ensuring results are recorded and reported. * Perform sampling of incoming raw materials, following SOPs and GMP practices to ensure seamless supply of material to support aseptic manufacture of ATMP product. * Participate in the planning of duties to ensure the facility is acceptable and customers receive products on time and in full. * Any other duties/projects within the skills and ability of the post holder. * Responsible for ensuring that own work complies with GMP, Data Integrity and Good Documentation Practice (GDP) and is undertaken in accordance with applicable procedures. * Responsible for ensuring that own training is undertaken in a timely and GMP compliant manner before the task is undertaken. * Responsible for ensuring that any GMP documentation assigned to me e.g. (but not limited to) Issues, CAPAs, Change Controls, BMRs & audit/inspection actions is closed timely and in a RFT state. KEY PERFORMANCE INDICATORS * HR process compliance. * Material release KPIs. * GMP compliance. * Data integrity.   KEY JOB COMPETENCIES * Experience of working within a GMP manufacturing environment. * Quality Management - looks for ways to improve and promote quality; demonstrates accuracy and thoroughness. * A high Level of attention to detail. * Problem Solving - Identifies and resolves problems in a timely manner; able to gather information; develops alternative solutions; works well in group problem solving situations. * Motivation - sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence. * Planning/Organizing - prioritizes and plans work activities; uses time efficiently. * Professionalism - approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. * Innovation - meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas. * Oral Communication - speaks clearly; listens and gets clarification; responds well to questions; demonstrates good presentation skills; participates effectively in meetings. * Written Communication - writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. * Physical & mental requirements - occasional lifting; the noise level in the work environment is usually moderate.   JOB RESPONSIBILITIES * Compliance with GMP.   JOB BACKGROUND * Minimum 1 years experience working in a GxP environment. * Experience of quality documentation. * Proficiency in Microsoft Office software (Word, Excel and PowerPoint) preferred.

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for an experienced Quality Manager IT What You Will Work On Ensure IT compliance for computerized systems and IT infrastructure Review and approve risk assessments, qualification, and validation documentation Review change controls, deviations, and periodic system reviews Ensure compliance with GMP, GxP, SOPs, and internal quality requirements Support Computerized System Validation (CSV) activities Participate in IT compliance, qualification, and validation projects Provide QA support for IT projects and system changes Ensure data integrity principles are applied across IT systems Maintain and update the inventory of computerized systems Collaborate with QA, IT, Validation, Infrastructure, and Business stakeholders Support continuous improvements in IT quality, security, availability, and compliance Contribute to regulatory inspections and audit readiness Review technical documentation to ensure regulatory compliance Support quality activities throughout the system lifecycle What You Bring Experience working in IT Compliance within the pharmaceutical, biotech, or other GxP-regulated industries Strong understanding of Computerized System Validation (CSV) Experience reviewing qualification and validation documentation Knowledge of GMP, GxP, and pharmaceutical quality systems Strong understanding of Data Integrity principles (ALCOA+) Experience with change control, risk assessments, and periodic reviews Experience supporting QA and validation activities for computerized systems Excellent communication and stakeholder management skills Pragmatic, solution-oriented, and collaborative mindset Flexible with a proactive approach to quality and compliance

Veritaz is a leading IT staffing solutions provider in Sweden, committed to advancing individual careers and aiding employers in ensuring the perfect talent fit. With a proven track record of successful partnerships with top companies, we have rapidly grown our presence in the USA, Europe, and Sweden as a dependable and trusted resource within the IT industry. Assignment Description We are looking for a structured and proactive Quality Technician What You Will Work On Review and assess reported production quality deviations Investigate suspected non-conformities and quality issues Collect technical data and perform root cause analysis Assess the impact, severity, and priority of quality deviations Define, implement, and follow up on corrective and preventive actions (CAPA) Lead quality meetings with cross-functional teams Coordinate supplier communication regarding quality claims and non-conformities Perform incoming inspections of materials and components Support production quality assurance activities Drive continuous improvement initiatives within manufacturing Interpret technical drawings, specifications, and production documentation Collaborate closely with production, engineering, and supplier quality teams Ensure compliance with internal quality standards and manufacturing requirements What You Bring Degree in Quality Engineering, Production Engineering, Manufacturing Engineering, or equivalent practical experience Hands-on experience in production quality or manufacturing quality Experience investigating quality deviations and non-conformities Experience performing root cause analysis and implementing corrective actions Strong technical understanding and ability to interpret technical documentation Experience working with cross-functional teams Excellent communication skills in Swedish and English Strong analytical and problem-solving abilities Structured, proactive, and solution-oriented mindset

Henri van de Bilt B.V. (part of OSI Group) in Beuningen, the Netherlands, is looking for a Line Leader for its meat-processing facility. Key responsibilities: Lead and coordinate a small team on the production floor. Ensure quality, hygiene and safety standards are met, including HACCP. Handle daily registrations and day-to-day planning. Monitor equipment and address process or product deviations. What you bring: MBO level 3 (Dutch intermediate vocational education, or equivalent) or comparable experience. Experience leading a team in a production environment. Willingness to work shifts. Salary and work authorization: This role falls under the Vleeswarenindustrie CAO (Dutch collective labour agreement), pay scale group H: EUR 16.68-20.78 gross per hour (approx. EUR 2,600-3,240 gross per month), plus shift allowance. A valid work permit for the Netherlands is required: EU/EEA citizenship, an existing Dutch work permit, or Ukrainian temporary protection status. About Henri van de Bilt: Henri van de Bilt was founded in 1959 as a butcher's shop in Nijmegen and has grown into a modern, state-of-the-art meat-processing facility in Beuningen employing around 90 skilled staff. Henri van de Bilt is part of OSI Group, a global food-processing company. How to apply: Send your CV and a short motivation to application.wadsholt@isg.com, quoting reference number 111449. You can also apply directly via the full ad on isg.com (link above).

Operator ProductionPrecision - Care - Impact Are you someone who takes pride in doing things carefully, accurately, and with purpose? In our team, your attention to detail can make a real difference. As Operator Production, you will help manufacture the Extroducer® — an innovative delivery device designed to support targeted therapies for patients in need. The position is full-time and on-site in Tullinge, in a team where transparency, trust, creativity, and collaboration guide how we work. About the role As Operator Production, you will learn and perform manufacturing steps for the Extroducer® according to approved instructions and procedures, contributing to precision, quality, and continuous improvement as we grow. Together with your colleagues, you will: Manufacture the Extroducer® according to approved work instructions. Perform incoming inspections of purchased and received components. Report deviations and support a strong quality culture. Contribute ideas that help improve and develop the production setup. Qualifications and experience We believe you bring: Minimum Swedish upper secondary school education, or equivalent. Experience from precision-based work, such as medical device production, electronics, fine assembly, or similar. A meticulous work approach, manual dexterity, and a strong quality mindset. Experience with quality control, measurement tools, and preferably ISO 13485 or similar quality standards. Troubleshooting skills and confidence working safely with tools, machinery, and production systems. Personal skills and behaviors As a person, you are structured, reliable, collaborative, and detail oriented. You communicate clearly, take pride in accurate work, and contribute to a team where everyone’s effort matters. You are curious, flexible, and open to learning. You have good documentation skills, are proficient in Swedish and English, and are comfortable using Microsoft Office and ERP systems. Why join us? You will be part of our journey to pioneer targeted therapies for patients in need. We are a diverse, international team where knowledge sharing, support, and a shared purpose drive progress. Here, your contribution is visible, your ideas are welcome, and your attention to detail can make a real difference. Apply now If this sounds like a place where you would thrive, we would love to hear from you. Please send us your application as soon as possible, as we review applications on an ongoing basis. The SmartCella group consist of SmartCella Holding AB, SmartWise Sweden AB and SmartCella Solutions AB with a total of 32 employees from 11 nationalities. We are a global drug delivery company pioneering innovative delivery solutions for targeted therapies, such as the Extroducer® (an endovascular delivery device that enables direct injection to hard-to-reach organs and tumors). We are an international and diverse team of scientists, visionary innovators, and experienced business leaders, dedicated to shaping the future of targeted therapies.

Arbetsbeskrivning Är du en strukturerad och driven processingenjör med erfarenhet av GMP och avvikelsehantering? Söker du ett spännande konsultuppdrag där du får göra verklig skillnad inom steril läkemedelsproduktion? Då kan det här vara rollen för dig! Om tjänsten I rollen som Process Engineer fokuserar du på Late Deviation Closure inom produktionen för Bulk, Drug Substance (DS) och fyllning. Du kommer att arbeta i en regulatoriskt styrd miljö där ditt huvudsakliga ansvar blir att utreda komplexa avvikelser, hitta grundorsaker (Root Cause Analysis) och säkerställa att rätt CAPA-åtgärder (Corrective and Preventive Actions) implementeras. Tjänsten är ett konsultuppdrag via oss på Randstad. Att arbeta som konsult hos Randstad innebär en fantastisk möjlighet att bredda ditt nätverk, samla värdefull erfarenhet och utvecklas i karriären. Hos oss får du en trygg anställning med kollektivavtal, marknadsmässig lön, friskvårdsbidrag och framför allt en dedikerad konsultchef som stöttar dig i din yrkesmässiga utveckling. Du blir en del av ett starkt team ute hos vår kund, samtidigt som du har Randstads trygghet i ryggen. Ansvarsområden Driva, utreda och stänga sena avvikelser (Late Deviation Closure) inom Bulk-, DS- och fyllningsproduktion. Genomföra noggranna grundorsaksanalyser (Root cause analysis) i enlighet med GMP-riktlinjer. Formulera, implementera och följa upp effektiva CAPA-åtgärder. Arbeta i kvalitetssystem, företrädesvis TrackWise, för dokumentation och hantering av ärenden. Samarbeta med tvärfunktionella team för att säkerställa att tidslinjer och kvalitetskrav efterlevs. Kvalifikationer För att trivas och lyckas i rollen ser vi att du är en noggrann lagspelare som motiveras av struktur, men som också har det där naturliga drivet att vilja göra saker lite bättre imorgon än vad de gjordes igår. Vi söker dig som har: Utbildning: Akademisk examen (PhD/MSc/BSc) med inriktning mot kemi, bioteknik eller motsvarande. Erfarenhet: Tidigare erfarenhet inom läkemedelsindustrin (Pharma) med fokus på aseptisk/steril produktion och GMP. Kompetens: Dokumenterad erfarenhet av avvikelsehantering (Deviation and CAPA management) samt grundorsaksanalys. System: Erfarenhet av att arbeta i systemet TrackWise är starkt meriterande. Språk: Flytande i både svenska och engelska, i såväl tal som skrift. Din profil Vi lägger stor vikt vid personlig lämplighet för denna tjänst. Som person bör du vara flexibel, noggrann, ha god kommunikationsförmåga samt vara nyfiken, målmedveten och strukturerad. Det är viktigt att du har mycket god samarbetsförmåga och tar ansvar så att gruppen levererar enligt satta tidslinjer och kvalitetskrav. Vidare så ser vi gärna att du är metodisk samt initiativtagande och bidrar till ett positivt arbetsklimat. Om företaget Randstad På Randstad vet vi att alla människor har en plats på arbetsmarknaden. Med verksamhet över hela landet och inom alla kompetensområden hjälper vi människor att hitta ett jobb som känns bra, och där de får möjlighet att växa, utvecklas och uppnå sin fulla potential. Med närmare 600 000 anställda i 38 länder är Randstad världsledande inom HR-tjänster, med målsättningen att bli världens främsta och mest uppskattade partner på arbetsmarknaden. Genom att kombinera vår passion för människor med kraften i dagens teknologi hjälper vi människor och företag att uppnå deras fulla potential. Vi kallar det Human Forward.

Who will you work with? Wabtec Faiveley Nordic AB is part of Wabtec Corporation, a system supplier to the international railway industry. We are a world-leading supplier of brake components and a service provider for the rail industry. How will you make a difference? As a Senior Mechanical Engineer, you will be an expert in understanding and optimization of our products, by supporting our production and working with purchasing, quality, laboratory and other Wabtec sites. What will your typical day look like? Support product development throughout the entire project Analyze product deviations Prepare validation plans Analyze results from both internal and external testing Give technical support to other Wabtec production Site (in India, China and USA) Collaborate with purchasing on cost reduction initiatives What do we want to know about you? Bachelor degree in Mechanical Engineering (Master degree is considered an asset) +4 years of experience in similar role in a manufacturing company Experience in product development Strong ability to analyze results from strength calculations and other advanced calculations Good CAD knowledge (Catia is considered an asset) Professional knowledge of English (Swedish knowledge is considered an asset) Strong analytical skills Strong problem solving skills Strong interpersonal communications skills Experience in product development work of casting or injection-molded goods is considered an asset

Who will you work with? Wabtec Faiveley Nordic AB is part of Wabtec Corporation, a system supplier to the international railway industry. We are a world-leading supplier of brake components and a service provider for the rail industry. How will you make a difference? As a Project Quality Manager, you will be responsible for ensuring that our customers receive the highest possible quality and service This is an operational role with leadership of two Project Quality Engineers. What will your typical day look like? Customer contact and communication –ensure that customer needs are met with quick and effective actions. Drive quality investigations – Handle customer complaints by analyzing technical deviations and leading problem‑solving processes. Ensure technical quality – Work proactively in early project phases to improve quality assurance and minimize deviations in serial production. Experience feedback – Create and implement lessons learned from handled deviations and spread best practices horizontally across applicable areas. Lead a team of two Project Quality Engineers. Data analysis and reporting – Work with quality statistics (Parts per Million, Non‑Conforming Report, Cost of Poor Quality) and make data‑driven decisions. Process development – Improve and further develop Faiveley Nordic’s quality processes and systems. What do we want to know about you? Engineering degree (preferably in production technology, mechanics, or electronics). +10 years of experience in Quality roles and +2 years of experience in people management roles. Experience in industrial production (experience from the automotive or railway industry, or vehicle maintenance, is an advantage). Knowledge of quality tools such as QRQC, APQP, FMEA, FTA, 8D, Six Sigma, etc. Strong technical analysis skills and good drawing comprehension. Strong MS Office skills and experience working with quality data. Fluent English and Swedish. Customer‑focused and service‑minded. Drive and initiative – you enjoy solving problems and improving processes. Strong leadership. Ability to prioritize tasks and delegate effectively.

Lyten Sweden is seeking a professional Quality Control Technician to join our R&D organization in Västerås. In this role you will be responsible for analysing materials, incoming parts, product intermediates and finalized products for R&D, production and external suppliers using a wide range of instruments. You will participates in problem solving, technical troubleshooting exercises and technical discussions where needed. Key responsibilities (including but not limited to) Write the testing plans for materials, incoming parts, product intermediates and finalized products Perform testing of control plan inspection items using a variety of laboratory instruments Perform data analysis/interpretation and report according to quality standards Be able to troubleshoot first of line problems arising on the instruments Drive method improvements; help update standard operating procedures as needed Perform regular (daily, weekly, monthly) preventive maintenance on instruments Become familiar with the fundamentals of quality assurance and quality control principles and relevant quality management system requirements (control plan, non-conformity management, deviation and change management, control samples and control charts, calibration management, ISO9001, IATF16949, ISO17025, etc.) Adhere to and ensure 5S and safety protocols are maintained within the laboratory work environment Always work with safety as first priority Requirements Qualifications and experience Bachelor´s degree (or technical school degree) in Chemistry or a technical field is preferred. Significant relevant previous laboratory and work experience. Hands-on experience using a set of relevant analytical instruments and measurement equipment. Experience within a quality control work environment is a plus. Curious, technically educated, and with an interest in a laboratory career in industry. Knowledgeable in Lean and six sigma Familiar with SPC, FMEA, Quality troubleshooting tools and problem-solving methodology Specific skills Excellent oral and written communication skills in English, Swedish is a plus User experience with Office and JIRA software

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.  ABOUT THE ROLE: The Care Pro Performance Partner Partner is an individual contributor role that serves as the primary owner of Care Pro performance management across the organization. Partnering cross-functionally to ensure consistent, fair, and compliant performance outcomes. This role applies independent judgment to resolve complex performance cases, proactively identify performance risks, and improve consistency and quality across performance management practices. This role involves partnering cross-functionally with HR, Operations, and Recruiting teams to prevent performance progression, balance CP experience with client care quality, and ensure fair, compliant, and timely performance outcomes. While this role does not manage people, it operates with significant autonomy and influence. KEY RESPONSIBILITIES: Performance Management & Case Ownership * Own end-to-end performance management for a range of performance issues including complex and escalated CP cases within a defined performance management framework. * Complex CP cases are defined as cases that include multiple event types and/or excessive and repetitive issues. * While escalated CP cases impact care consistency and scheduling needs for high touch clients, which requires immediate review and resolution. * Review and investigate performance events that impact client care experience. * Apply independent judgment within an established policy and escalation frameworks to determine appropriate corrective action, including coaching, warnings, and separation when necessary. * Occasionally utilize advanced judgment to adapt performance management approaches in unique scenarios that require deviation from the defined framework while maintaining compliance with company policy and employment standards/regulations.   * Identify and perform handoff for protected and escalated scenarios to the appropriate teams [CPHR & Trust & Safety] within the determined handoff SLAs.  * Ensure all performance actions are documented clearly, consistently, and in compliance with Honor policies and employment best practices. Performance Operations & Service Standards * Adhere to established KPIs and SLAs, including a 24–48 hour response time for all inbound CP performance inquiries and ticket outreach. * Manage a high-volume caseload, averaging approximately (90+ tickets closed per week, 130+ ticket comments/week) with thorough and compliant documentation.   * Conduct consistent proactive outreach, averaging 45+ outbound calls per week, with an average talk time of approximately 7–8 minutes per call. * Maintain operational efficiency with an average case resolution time of approximately 6 days and an overdue ticket rate of less than 15%. * Balance productivity expectations with quality, ensuring performance decisions are timely, fair, and aligned with Honor policies. Proactive Performance Monitoring & Early Intervention * Proactively review individual CP performance history to identify repeat behaviors, emerging trends, and early risk signals. * Determine when early intervention is appropriate to prevent escalation or further client impact. * Surface trends, insights, and risks to relevant partners and leaders with clear recommendations. CPRM Partnership & Enablement * Partner closely with Care Pro Relationship Managers to reinforce consistent performance feedback and escalation standards. * Partner with CPRMs on identifying trending performance concerns and applying performance management frameworks effectively. * Lead targeted calibration or training sessions to improve consistency and confidence in performance-related conversations. Risk Awareness & Compliance * Identify potential employment risks, protected issues, or systemic concerns and escalate appropriately. * Maintain and apply base level knowledge of relevant employment protections and regulations regarding termination and employment status changes. * Successfully balance CP experience, client outcomes, Honor policy, and employment risk considerations when making performance decisions. ABOUT YOU: To succeed in the role, you’ll need: * 5–7 years of professional experience * 2+ years of experience managing performance, employee relations and/or HR operations in a high-volume distributed workforce. * Strong judgment and decision-making skills, including comfort navigating ambiguity and complex performance scenarios * Exceptional communication skills, with the ability to deliver difficult feedback clearly and compassionately * Strong cross-functional collaboration skills and the ability to influence without authority * High attention to detail and strong investigative and documentation skills * Comfort analyzing performance data, identifying trends, and translating insights into action * Strong sense of ownership and accountability for outcomes * Commitment to supporting Care Professionals while prioritizing safe, high-quality client care * Ability to thrive in a fast-paced environment with competing priorities   Our range reflects the hiring range for this position.  We use national average to determine pay as we are a remote first company.  Individual pay is based on a number of factors including qualifications, skills, experience, education, and training. Base pay is just a part of our total rewards program.  Honor offers equity and 401K with up to a 4% match.  We provide medical, dental and vision coverage including zero cost plans for employees.  Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option.  We offer a generous time off program, mental health benefits, wellness program, and discount program. Hiring Salary Range $75,600—$84,000 USD At Honor, we put people first. Our leadership culture is guided by Leadership Principles that prioritize integrity, compassion, and excellence. We offer a unique opportunity to lead with purpose and make a meaningful impact no matter your role. Honor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, political affiliation or belief.

Coordinator – Purchase Orders & Demand (Raw Material Procurement) Would you like to work in a central role where you can combine procurement, system expertise, and close collaboration with both internal and external stakeholders? We are now looking for a Coordinator to join our Raw Material Procurement team in Avesta. In this role, you will play an important part in ensuring that our raw material supply chain operates efficiently—from purchasing and delivery to follow-up and invoice management. You will work closely with Category Managers, suppliers, and various functions across the business, giving you a varied workday and a broad understanding of the overall operation. About the Role As a Coordinator, you will have a broad responsibility within the procurement and planning process. You will work operationally in SAP, monitor deliveries, and maintain ongoing communication with suppliers while contributing to the structure and quality of our processes. Your responsibilities will include: Creating and managing purchase orders in SAP and ensuring data accuracy. Communicating with suppliers and following up on deliveries and deviations. Reviewing incoming invoices and ensuring that prices and terms are correct. Handling claims and compensation processes when required. You will also play an important role in our continuous development efforts: Act as Key Super User in SAP, supporting the team and driving improvements. Participate in digitalization and process efficiency initiatives. Contribute to demand planning and monthly closing activities. Collaboration and Stakeholder Management This is a broad role with many points of contact, both internally and externally. You will work closely with colleagues within raw material procurement and collaborate daily with functions such as production, logistics, and finance. Externally, you will maintain ongoing contact with suppliers, customs agents, and transportation providers. Internally, you will work with Supply Chain Management (SCM), Quality, and Controlling teams. Who Are You? We are looking for someone who thrives in a structured role where accuracy and accountability are essential. You are proactive, solution-oriented, and enjoy collaborating with others. To succeed in this role, you should: Have experience within procurement, logistics, finance, or a related field. Possess a solid understanding of the procure-to-pay process. Be experienced in working with SAP and have strong IT skills. Communicate fluently in both Swedish and English. Experience from an industrial environment or working with raw materials is considered an advantage. As a person, you are organized and detail-oriented while also taking initiative and driving work forward. You enjoy a role where you can combine detailed administrative work with collaboration and problem-solving. Why Outokumpu? Outokumpu is a global leader in stainless steel and an important contributor to the green transition. With more than 100 years of experience, we are today one of the world's most sustainable producers of stainless steel—a material that is 100% recyclable. At Outokumpu in Avesta, you will become part of an organization where safety, quality, and continuous improvement are at the core of everything we do. You will have the opportunity to make an impact, develop your skills, and contribute to a high-performance culture. We offer: An important and rewarding role close to the business. A stable employer within an international group. Opportunities for professional development. Secure employment with collective bargaining agreements and attractive benefits. A workplace with a strong focus on safety, sustainability, and collaboration. Application & Contact Please submit your application no later than 2026-08-02 through our careers page. Selection is ongoing, and the position may be filled before the application deadline. Please note that, due to the summer vacation period, there may be some delays in the recruitment process and communication. We appreciate your patience and understanding. Contact: Veronica Norström, Hiring Manager – veronica.norstrom@outokumpu.com Josefine Frisendahl, Talent Acquisition Partner – josefine.frisendahl@outokumpu.com Union Representatives: Unionen: Patrik Sundell, +46 70 088 10 11 Ledarna: Patrik Norberg, +46 70 088 12 06 Sveriges Ingenjörer: Gunnar Lindstrand, +46 70 088 19 57

We are seeking a Requirement Leader with a strong Electrical Engineering background (High Voltage) and proven experience in industrial and construction project environments. The role focuses on the identification, structuring, coordination, and tracking of requirements across engineering and construction teams, ensuring alignment between client expectations, design deliverables, and site execution. The position is primarily centered on requirements identification and management, rather than detailed technical design. Key Responsibilities •Identify, capture and structure requirements from: o Client specifications o Contracts o Engineering and project documentation •Establish and maintain a requirements register / database •Coordinate requirements across: o Electrical (HV/MV/LV systems) o Civil, mechanical, and multidisciplinary teams •Ensure requirements are: o Clearly communicated o Understood by all stakeholders o Implemented during construction •Manage requirements clarification through: o RFIs (Requests for Information) o Technical queries •Track requirements throughout the project lifecycle, including: o Identification o Coordination o Implementation •Support requirements change management, including: o Tracking deviations o Assessing impact on scope and construction •Facilitate communication between: o Engineering teams o Construction/site teams o Client representatives Required Profile Education •Degree in Electrical Engineering (High Voltage preferred) Experience •Minimum 8+ years of experience in: o Industrial / EPC / infrastructure projects o Construction or site-based environments •Strong experience with: o High Voltage electrical systems (substations, power distribution, electrical infrastructure) Requirements Management Experience Candidates must demonstrate practical experience in Requirements Management (RME), including: •Identification and documentation of requirements •Structuring and organization of requirements •Coordination and communication of requirements across stakeholders •Tracking and monitoring of requirements throughout the project lifecycle •Management of requirement clarifications and changes Important Client Requirement Experience “working with requirements” alone is not sufficient. Candidates must clearly demonstrate: •Active involvement in Requirements Management activities •Ownership or significant responsibility in handling and tracking requirements •Ability to explain how requirements were managed in previous projects The CV should include, where possible: •Description of relevant projects (scope, scale, stakeholders) •Nature and volume of requirements handled •Methods used for managing and tracking requirements •Tools or systems used (if applicable) Technical & Functional Skills •Strong understanding of: o High Voltage (HV), Medium Voltage (MV), and Low Voltage (LV) systems •Experience working in: o Industrial plants o Infrastructure or large-scale construction projects •Knowledge of: o Engineering deliverables and construction workflows o Multidisciplinary coordination Nice to Have •Experience with Requirements Management tools (e.g., DOORS or similar) •Familiarity with: o Change management processes o Configuration management principles •Experience in rail or large infrastructure projects Key Competencies •Strong coordination and communication skills •Ability to work across multidisciplinary teams •Structured and analytical mindset •Detail-oriented with strong organizational skills •Ability to manage complex project information