Sökresultat för "Customer service orientation"

Vi söker en person som vill arbeta med service och vara företagets ansikte utåt i vår kundtjänst på våra helgvisningar inför våra auktioner. Många av de som arbetat i den här rollen studerar på heltid eller deltid och söker ett extrajobb vid sidan om studierna. Metropol Auktioner genomför närmare 35 000 nätauktioner varje år med fysisk visning runt varje veckoslut. Vi har ett utbud av dekorativa föremål för de inredningsintresserade och bättre konst och antikviteter för de riktigt kräsna. Din bakgrund och meriter kan vara varierande men då det ingår mycket kundkontakt i jobbet ser vi att du är utåtriktad, positiv och serviceinriktad. Du behöver inte ha tidigare erfarenhet av branchen men arbete inom service är meriterande. Vi genomför intervjuer löpande, skicka in din ansökan redan idag!

Hedin Bil är en av Sveriges största och mest välrenommerade bilåterförsäljare, med verksamhet på ett stort antal orter runt om i landet. Företaget ingår i Hedin Mobility Group och representerar flera välkända bilmärken. Med ett starkt fokus på kvalitet, kundnöjdhet och långsiktiga relationer erbjuder Hedin Bil en modern och professionell arbetsmiljö där medarbetare ges möjlighet att utvecklas och växa. Vi tar gärna emot spontanansökningar från engagerade och drivna personer som vill bli en del av vårt team. Hos Hedin Bil finns det löpande behov av kompetens inom flera olika roller, bland annat: Servicerådgivare Fordonstekniker Reservdelsman Garantihandläggare Vi söker dig som är serviceinriktad, ansvarstagande och trivs i en roll där samarbete, struktur och kundfokus är viktiga delar av vardagen. Erfarenhet från fordonsbranschen är meriterande, men vi lägger stor vikt vid personlig lämplighet, engagemang och viljan att utvecklas. Skicka in din spontanansökan med CV och en kort presentation av dig själv, samt ange vilken eller vilka roller du är intresserad av. Vi kontaktar dig om din profil matchar våra behov. Välkommen med din ansökan till Hedin Bil – tillsammans driver vi framtidens mobilitet.

N-Clean MIAB AB söker Lokalvårdare inom hotellstäd till en av våra kunder i Uppsala. I rollen som lokalvårdare kommer du att utföra alla städmoment inom hotell/ housekeeping. Är du en person som är omtänksam mot kunder, kollegor, gäster och engagerar dig i ditt arbete, samt jobbar du mot att leverera den bästa möjliga kvalitén så är det dig vi söker till vårat team. Arbetet innebär även att arbeta i vissa system i appar. Språkkrav för tjänsten: Svenska och engelska. Om dig: Du är kvalitetsmedveten, ordningsam, ansvarstagande och positiv. Du har lätt för att arbeta både individuellt samt i grupp. Vi söker dig som har erfarenhet av att ha städat tidigare på hotellrum. Vi söker ett antal medarbetare med anställning för enstaka dagar till att börja med. Det förekommer mera arbete på helger. Tillträde enligt överenskommelse. Urval och intervjuer sker löpande, så skicka din ansökan så snart som möjligt då tjänsten kan komma att tillsättas innan sista ansökningsdag. Om oss: N-Clean MIAB AB har bedrivit lokalvård sedan 1979, vilket har gett oss en bred och gedigen erfarenhet av att utföra lokalvård i såväl offentlig som privat företagsmiljö. Vi arbetar flexibelt och proaktivt, alltid med ett professionellt utförande och uppträdande med kunden i fokus. N-Clean MIAB AB är en del av MIAB-gruppen. MIAB gruppen omsätter idag ca 1 miljard SEK och har 5000 anställda. Du som vill arbeta i ett dynamiskt och serviceorienterat företag - här väntar många utmaningar och möjligheter för rätt person! Vi undanber oss vänligt men bestämt direktkontakt från bemannings- och rekryteringsföretag.

På Ambius drivs vi av passion för våra medarbetare och kunder som självklart står i centrum för hela vår verksamhet. Vi jobbar alla mot vår gemensamma vision och med våra värdeord, service, relationer, teamwork och ansvar. Ambius hyr ut och levererar växter och växtinredning med tillhörande service och med målsättningen att skapa en kreativ och produktiv arbetsmiljö genom ökat välbefinnande för kundernas medarbetare. Ambius är en del av Rentokil Initial – ett av världens största serviceföretag med över 68.500 medarbetare i fler än 90 länder runtom i världen. Utöver Ambius består Rentokil Initial av ett antal olika bolag inom bland annat skadedjurskontroll. I Sverige är vi totalt ca 450 medarbetare, och på Ambius ca 100 medarbetare. Ambius har kontor i Växjö, Linköping, Göteborg, Malmö, Västerås, Örebro och Stockholm. Arbetet som växttekniker är självständigt, flexibelt och omväxlande. Du kommer att ansvara för servicen till dina kunder inom ett visst geografiskt område och höra till vårt kontor i Spånga. Men vi jobbar över hela Stor-Stockholm. Som växttekniker arbetar du utifrån en grundplanering som du själv är med och sätter upp med stöttning från din närmaste arbetsledare och en stor del av arbetstiden är du ensam representant för Ambius ute i våra kunders miljöer. Upplärning/utbildning sker internt. För arbetet önskar vi att du har ett stort intresse för växter och gärna tidigare erfarenhet. Tjänsten är på deltid eller heltid, 40 timmar per vecka, med arbetstid kl. 07:00–16:00. Lön enligt kollektivavtal. Du kommer att få tillgång till en företagsbil (servicebil) som används i tjänsten. Vi ser att du är en person som är serviceminded och brinner för service till våra kunder då interaktion med våra kunder är en naturlig del av vår service. Du ska också ha ett genuint intresse för växter och inredning. Du är en naturlig problemlösare och gillar att självständigt planera dina dagar. Du har tidigare erfarenhet av service, gärna från tidigare arbeten inom exempelvis hotell, restaurang eller som receptionist. Vi lägger stor vikt vid din förmåga att skapa förtroende hos våra kunder. Du är representativ, energisk, glad och utåtriktad gentemot både kollegor och kunder. En del av arbetsuppgifterna kan vara fysiskt krävande och det är därför viktigt att du är vid god fysisk hälsa. Då du kommer exponeras för damm, pollen och kvalster så är de inte heller en lämplig arbetsplats för en allergiker. Krav för tjänsten: B-körkort för manuell växellåda samt god körvana God lokalkännedom är en fördel Goda kunskaper i svenska i både tal och skrift Engelska är meriterande, då det är vårt koncernspråk

Job Purpose The Receptionist is the first point of contact for all customers, visitors, and business partners entering the dealership. The role is responsible for providing a professional and welcoming customer experience while efficiently managing front desk operations, handling inquiries, coordinating appointments, and supporting the Sales, Service, and Administration teams to ensure smooth dealership operations. Key ResponsibilitiesCustomer Service Welcome customers and visitors in a professional, friendly, and courteous manner. Understand customer requirements and direct them to the appropriate Sales Consultant, Service Advisor, or department. Ensure customers are attended to promptly and maintain a positive first impression of the dealership. Manage the customer waiting lounge and ensure a comfortable customer experience. Front Desk Operations Answer, screen, and transfer incoming telephone calls promptly and professionally. Respond to general customer inquiries regarding dealership products, services, operating hours, and appointments. Maintain the visitor register and issue visitor badges where applicable. Receive and distribute incoming mail, courier deliveries, and internal correspondence. Appointment Coordination Schedule and confirm customer appointments for vehicle sales consultations and service visits. Coordinate appointment calendars with Sales Consultants and Service Advisors. Notify relevant departments of customer arrivals and appointment changes. Administrative Support Maintain customer records, visitor logs, and front office documentation. Assist in preparing customer forms and documentation when required. Support dealership events, promotional campaigns, and customer engagement activities. Monitor and replenish front office supplies and reception area materials. Coordination Work closely with the Sales, Service, Finance & Insurance (F&I), Parts, and Administration teams to facilitate seamless customer service. Escalate customer concerns or complaints to the appropriate department or manager. Ensure the reception area, showroom entrance, and customer lounge remain clean, organized, and presentable at all times. Compliance Maintain confidentiality of customer and dealership information. Comply with dealership policies, customer service standards, and health and safety procedures. Qualifications High school diploma required; diploma or bachelor's degree in Business Administration, Hospitality, or a related field is preferred. 1–3 years of experience in reception, front office, or customer service, preferably within an automotive dealership, retail, or hospitality environment. Knowledge & Skills Excellent communication and interpersonal skills. Strong customer service orientation. Professional appearance and positive attitude. Excellent telephone etiquette. Good organizational and multitasking skills. Proficiency in Microsoft Office (Word, Excel, Outlook). Experience with dealership management systems (DMS) or CRM software is an advantage. Strong attention to detail and accuracy. Ability to remain calm and professional in a fast-paced environment. Key Competencies Customer Focus Communication Skills Professionalism Teamwork Time Management Problem Solving Adaptability Attention to Detail Integrity and Confidentiality Key Performance Indicators (KPIs) Customer satisfaction with front desk service. Average customer waiting and response time. Accuracy of appointment scheduling. Call answering and transfer efficiency. Customer inquiry resolution or routing accuracy. Reception area presentation and housekeeping standards. Administrative accuracy and timely completion of assigned tasks. Interested candidates kindly share your resume at neha@minnovation.se Working Conditions Based at the dealership showroom/front office. Regular interaction with customers, suppliers, and internal departments. May require weekend, holiday, or extended working hours based on dealership operating schedules.

Customer Support & Office Coordinator Help customers succeed and make Storykit an amazing place to work. Join us and be the engine behind both customer happiness and office experience. At Storykit, we believe great content should never go unseen. Too many overworked marketing and communications teams create brilliant content that disappears after one post. We are here to solve that. We are a tech-enabled content partner that help B2B companies succeed with their continuous communication. We are not an agency, we are not only a tool - we combine the two worlds into a unique offering. Now, we’re looking for someone who’s not just passionate about helping customers - but also about creating a great workplace experience. This is a unique role where customer support meets office coordination and management support. You’ll be at the centre of everything - helping our users succeed while making sure our office runs smoothly and feels like a place people genuinely enjoy being in. Why this role is different This isn’t a typical support role where you just answer tickets. You’ll be: The go-to person for both customers, colleagues and management The one who keeps things running - whether it's solving a customer issue, fixing a messy subscription, quality checking the output of an AI agent or making sure the office just works A key contributor to the energy, structure, and vibe of Storykit If you like variety, ownership, and being where things happen - this is for you. What you’ll doCustomer Support Support customers via email, chat, and other channels Help users understand and navigate our tool and solve issues quickly and effectively Manage activation and deactivation of subscriptions and user accounts Keep Intercom updated with tickets, documentation, and insights Improve and maintain support content, chatbot answers and support articles Collaborate with product and engineering to solve complex issues and share feedback Office & Operations Take ownership of the daily office experience and company events Make sure the office is a place people love coming to - every day Manage office vendors (cleaning, food, supplies, etc.) Handle hardware logistics (onboarding/offboarding, distribution, collection) Manage access to the office and system (badges, keys, the traveling portal, phone subscriptions etc.) Management Support Support management with administrative and operational tasks Run multiple AI agents and quality check the output Help coordinate internal processes and logistics Jump in where needed to keep things running smoothly What we’re looking for A service-minded person who genuinely enjoys helping others Positive energy - you make things better just by being there Organized and proactive - you see what needs to be done and do it Strong communicator, both written and verbal Comfortable handling multiple things at once in a fast-paced environment Experience in customer support or service (SaaS is a plus) Fluent in English; Swedish/Scandinavian is a plus Why join Storykit? Be part of a fast-growing AI company shaping the future of communication Work in a fun, ambitious, and supportive team A role with real impact across the entire company 30 days vacation, pension, wellness allowance, and more At Storykit, you’ll be in an open-minded environment where responsibility starts on day one. If you want to make a real difference—for both customers and colleagues—this is where you belong. This role is based on-site, with typical working hours from 08:30 to 17:00. To help us place the right people in the right role, we believe in science-based and fair assessment methods. Therefore, as part of our recruitment process, we use assessments to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. Apply today and let’s Storykit it together!

About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years The Role We’re looking for a proactive and client-focused Customer Service Executive to act as the first point of contact for our accounting service clients — typically small businesses and founders. You’ll confidently handle client queries, resolve simple issues directly, and ensure more complex requests are escalated efficiently — all while managing expectations and maintaining high levels of satisfaction.   Key Responsibilities * Serve as the first line of support for client enquiries via phone and email * Resolve routine and repeatable requests quickly, using internal tools and knowledge bases * Accurately triage and escalate more complex queries (e.g. tax/accounting-specific) to the appropriate internal team (Accounting, Payroll, Onboarding, etc.) * Take ownership of customer issues, ensuring they are followed through and resolved in a timely and professional manner * Log support tickets and interactions clearly and consistently for traceability across teams * Communicate clearly around deadlines, required client inputs, and next steps * Manage a high volume of support queries daily in a calm and orderly way * Collaborate with internal teams to improve service workflows and flag friction points * Support new clients with initial system access (e.g. QuickBooks logins) and process introductions What We're Looking For * Experience in high volume inbound call environments * Confident juggling phone calls, emails and live tickets simultaneously * Calm, empathetic, and efficient communicator, especially when handling frustrated or concerned clients * Clear understanding of ticket logging, escalation procedures, and client documentation * Experience logging and triaging issues accurately while on the phone * Nice to have - Experience with accounting software (QuickBooks, Xero, Freshboks, Dext) gained in the CS department of such companies or in the CS department of medium to big sized chartered accountant practices * Proactive attitude - always looking to preempt follow-ups or reduce friction What We Offer * £32-35k and comprehensive benefits package * Hybrid working model after the first month (3 days office; 2 days work from home) * Real opportunities for progression as the business scales * The chance to influence both customer experience and product development * A culture that values ownership, impact, and continuous learning Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?  Shift Requirement: The hours for this position are from 7am - 5pm OR 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: * Pay Range: $18-$20 hourly * Starting Pay: $18/hr * At 3 Months: $18.50/hr * At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.  Benefits + Perks:  We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you:  * Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons * Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. * Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. * Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)  * Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! * Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! * Professional Development: Extensive internal growth and professional development opportunities * And more! About the Role:  We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: * Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) * Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive * Complete customer paperwork and include thorough notes in our customer tracking system * Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements * Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). * Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) * Must be able to read, write, speak and understand English * Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat * Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. * Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions LEGAL STUFF This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?  Shift Requirement: The hours for this position are from 7am - 5pm OR 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days. Unlock Your Earning Potential! We offer a competitive starting hourly rate of $18/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe: * Pay Range: $18-$20 hourly * Starting Pay: $18/hr * At 3 Months: $18.50/hr * At 6 Months: $19/hr In your first year, you can progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.  Benefits + Perks:  We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you:  * Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons * Fast Track Advancement Opportunities: Stellar performers achieve higher pay rates sooner based on performance. Hard work and stellar performance won't go unnoticed. * Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy. * Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increases to 20 days thereafter)  * Education Support:  We support you depending on where you are at in your education journey - if you are looking to pursue a bachelor's degree, we offer tuition reimbursement. And if you already have your bachelors degree we have a student loan repayment program! * Equity: Carvana Shares is something that we grant to our team members on an annual basis where you get to be an ‘owner’ in the company. We also offer an Employee Stock Purchase Plan discount! * Professional Development: Extensive internal growth and professional development opportunities * And more! About the Role:  We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to: * Deliver vehicles straight to customers' doors with our custom car haulers (don't worry - a commercial license is not required to drive the hauler and you will receive ample training) * Frequently load/unload vehicles onto the hauler (this part does require getting physical!) and regularly inspect the car-hauler to make sure the vehicle maintains safe to drive * Complete customer paperwork and include thorough notes in our customer tracking system * Consistently drive safe and maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy. * Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements. * Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems. * Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana). * California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana). General qualifications and requirements * Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat). * Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours) * Must be able to read, write, speak and understand English * Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat * Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs. * Frequent driving requires excellent visual acuity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions LEGAL STUFF This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”

🏆 🎉 🏆 WE'RE PROUD TO ANNOUNCE WE'VE WON ADVICE FIRM OF THE YEAR AT THE MONEY MARKETING AWARDS 🏆 🎉 🏆 SENIOR CUSTOMER SUPPORT EXECUTIVE 12-month Fixed-Term Contract (Maternity Cover) Help us build the best customer support team in financial services. Everyone knows the legendary customer service that made Octopus Energy famous. That's exactly what we're building at Octopus Money. We believe financial services doesn't have to feel slow, complicated or frustrating. We want every interaction to leave clients feeling understood, supported and confident that someone genuinely cares about getting the right outcome. We're looking for an ambitious Senior Customer Support Executive to join us on a 12-month maternity cover contract. You'll become one of the most experienced members of our Customer Support team, helping deliver exceptional service every day while playing an important role in shaping how our support function evolves as we grow. Yes, this role starts as a fixed-term contract. But we're also growing quickly, and we're looking for someone we'd love to keep. If you're brilliant, there will be genuine opportunities to help shape and grow our Customer Support team beyond the initial contract. If you're excited by building something exceptional rather than simply maintaining the status quo, we'd love to hear from you. ABOUT THE ROLE Our Customer Support Team Lead is going on maternity leave, creating an opportunity for an experienced financial services professional to step into a senior operational role within a small, high-performing team. You'll work alongside our Customer Support Manager, who is leading an ambitious transformation of the Customer Support function. While she focuses on building the future of the team, you'll be the experienced operational presence that keeps everything running brilliantly day to day. This isn't a traditional customer support role. Customer Support sits at the heart of Octopus Money. The team doesn't just answer client questions - it influences product decisions, improves customer journeys, identifies operational improvements and helps shape new propositions across the business. We believe the people speaking to customers every day are often the people with the best ideas. We actively encourage those ideas and give people the opportunity to make them happen. WHAT YOU'LL BE DOING You'll be the person the team turns to when things get complicated, making sure our clients continue to receive outstanding support while helping us continually improve how we work. You'll: * Deliver exceptional support across email and phone, setting the standard for every client interaction. * Own complex client queries involving investments, ISAs, pensions, withdrawals and platform operations. * Keep our Zendesk operation running smoothly, ensuring nothing falls through the cracks. * Support and guide colleagues when they need an experienced sounding board. * Work closely with teams across Product, Operations and Coaching to resolve issues and improve the client experience. * Spot opportunities to improve processes, remove friction and make life easier for both clients and colleagues. * Help us continually raise the bar for what great customer support looks like. WE'RE LOOKING FOR SOMEONE WHO... Has experience supporting investment or wealth management clients and understands the world of ISAs, pensions and GIAs without needing a lengthy learning curve. Just as importantly, you're someone who: * Is obsessed with creating exceptional customer experiences. * Takes ownership and naturally steps forward when something needs fixing. * Loves improving processes and making things better for customers, teammates and the wider business. * Genuinely enjoys speaking to clients - you find real satisfaction in a good conversation, not just resolving a ticket. * Is comfortable working in a growing business where not every process is fully documented. * Enjoys collaborating across teams to find answers rather than waiting for someone else to solve the problem. * Brings energy, curiosity and ideas for continuous improvement. * Thrives in fast-moving environments where you can genuinely make an impact. * Communicates with warmth, confidence and empathy. YOU'LL PROBABLY ENJOY THIS ROLE IF... * You've worked in investment platforms or wealth management. * You enjoy solving problems that don't have obvious answers. * You get satisfaction from improving how things work, not just completing today's tasks. * You like being trusted to use your judgement. * You want your ideas to influence the wider business, not just your own workload. * You're excited by helping build something rather than simply inheriting it. WHY JOIN OCTOPUS MONEY? We're growing quickly and Customer Support is central to that growth. Over the next 12–18 months we'll be significantly expanding our support function as our business evolves. That means opportunities to help shape new ways of working, influence how the team develops and potentially grow into future leadership opportunities. We can't promise what role that will be today. What we can promise is that if you come in, make a real impact and help us build something exceptional, we'll want you to be part of what comes next. If you're looking for somewhere you can genuinely influence the customer experience, be trusted to make things better and help build one of the best Customer Support teams in financial services, we'd love to hear from you. Base salary: £32,500–£37,000 depending on experience + benefits We want people to grow here, to feel supported and to feel proud of the impact they make! You’ll get: * 18 days a year working from anywhere (for non regulated roles) * Bonus for non-commission based roles * Company pension * Private medical insurance * Enhanced parental leave * Birthday day off * A supportive team who care about what they do * The chance to help people improve their lives Please note, as a regulated business we are required to run background checks for all employees which covers adverse financial and unspent convictions. These will only take place upon a successful job offer. About Octopus Group  We’re part of the Octopus Group: a privately-owned business that’s been doing things differently for 25 years. Octopus sets out to build businesses that will outlive us and create a better world for future generations, including brands such as Octopus Energy, Octopus Investments and Octopus Legacy. -- We believe in equal financial education for everybody, no matter their background.  We pride ourselves on building an inclusive working environment where diversity is celebrated. We do not and never will discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you require support completing your application please contact applications@octopusmoney.com

We are looking for an Onboarding Specialist to set new clients up for success from the moment they join our Accounting-as-a-Service product. This person will take ownership of the onboarding process, helping startup founders and small business owners understand their responsibilities, configure essential tools like Xero, and transition smoothly into our long-term service model.   About 1st Formations At 1st Formations, we empower entrepreneurs to start, run, and grow their businesses with confidence. Running a business shouldn’t be slowed down by company formation, statutory compliance, accounting, or payroll. From day one, these essentials should be seamless, reliable, and intelligently handled — freeing founders to focus on building and scaling. We’re a leading UK provider of company formation and compliance services, building a modern, fully integrated technology platform that supports founders at every stage of their journey. Our platform brings together formation, compliance, accounting, payroll, and ongoing business support in one cohesive experience. No stitched-together services. No legacy workflows disguised as software. Just a single, scalable platform built for ambitious founders who want to move fast, stay compliant, and grow with confidence. Why Join Us Now? You’ll be joining a business with strong momentum, clear direction, and real opportunity for progression. * £18m annual revenue, including £9m ARR * Over 1 million companies formed * Certified B Corp and Carbon Neutral Business * Forecast to grow 5x–10x over the next three years The Role We're looking for a people-first, client-focused Onboarding Specialist to set new clients up for success from the moment they join our Accounting-as-a-Service product. You'll own the onboarding experience - running structured welcome calls with new clients, walking them through what we do, what to expect from our team, and what their key obligations are as a business. This is a client-facing role at its core: you'll spend the majority of your time on video calls, building rapport with startup founders and small business owners and making a complex topic feel simple and reassuring.   Key Responsibilities * Lead 30–45 minute structured onboarding video calls with new clients using a prepared script, covering our services, their statutory obligations, and what they can expect from us * Walk clients through their key responsibilities in a clear, jargon-free way, including relevant compliance milestones like filing deadlines, VAT and PAYE registration, and Corporation Tax * Give clients a guided orientation of their accounting tools (e.g. Xero), so they feel confident from day one * Identify additional services a client may need (e.g. payroll, VAT) and flag these internally for follow-up * Ensure all client details are accurately captured in internal systems * Document and hand over all relevant information to the Customer Service and Retention teams at the close of onboarding * Spot early risks (e.g. clients who seem disengaged or behind on setup) and escalate to relevant stakeholders * Contribute to refining the onboarding process and improving the client experience over time What We're Looking For * Proven experience running client-facing onboarding calls, welcome calls, or structured video-based client sessions - this is the most important thing we're hiring for * A natural communicator: warm, structured, and able to put people at ease on a call * Comfortable following and adapting a prepared script while keeping the conversation feeling natural * Confident explaining processes and obligations to clients who are new to accounting and business admin * Basic familiarity with UK statutory requirements for small businesses (e.g. Corporation Tax, Self-Assessment, VAT thresholds, PAYE) - you don't need to be an accountant, but you should be able to explain these clearly to a first-time founder * Any experience with cloud accounting platforms like Xero or QuickBooks is a bonus. We will provide full training * Strong documentation habits and the ability to prepare clean handovers for internal teams * Comfortable managing several active onboarding processes simultaneously   What We Offer * £32,000–£35,000 salary and comprehensive benefits package * Hybrid working model (3 days in office; 2 days from home) * A genuine opportunity to shape and build processes from scratch * Clear progression pathways as the practice scales * A culture that values ownership, impact, and continuous improvement   Equal Opportunities 1st Formations is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We consider all applicants for employment without regard to race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, criminal history, disability, or gender identity. We encourage individuals from all backgrounds to apply. If you have a disability or special need that requires accommodation, please let us know.

OVERVIEW: As a Retail Operations Team Member at Gymshark's newly opened flagship store on Bond Street, New York City you'll be a true brand ambassador, embodying our culture and values in every interaction. Passionate about fitness and the Gymshark brand, you'll provide customers with expert product knowledge and exceptional service, ensuring they have an inspiring and empowering shopping experience. You’ll actively contribute to store operations, maintain a vibrant store environment, and work alongside your team. PAY RANGE - The range is between $18.50-$20.00. The base pay offered is based on market, experience, and skills WHAT YOU'LL BE DOING: * Be a role model in product expertise, operational best practices, and brand representation, while training and sharing knowledge with the wider team. * Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities.  * Ensure the safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times.  * Maintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience.  * Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired.  * Feedback and contribute to a culture of continuous learning, both individually and as part of the team. * Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience.   WHAT YOU'LL NEED: * Retail Customer Service Excellence: Proven recent experience of working in a fast-paced retail store with the ability to engage with customers, understand their needs, and provide exceptional service to ensure a positive shopping experience.  * Product Handling & Stock Management: Experience of assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed. * Problem Solving: Ability to handle customer inquiries, complaints, or issues in a calm, professional manner while finding quick, effective solutions. * Adaptability: Ability to adjust to changing store needs, from new product arrivals to shifts in customer traffic and seasonal demands. * Attention to Detail: Experience of ensuring the store is tidy, products are well-organised, and stock is accurately managed to create a welcoming shopping environment. * Team Collaboration: Ability to work as part of a team, supporting colleagues and working together to achieve store goals and deliver excellent service. * Communication Skills: Clear, friendly, and effective communication with customers and team members to build rapport and share product information. * Sales Goal Orientation – Motivated to meet individual and team sales targets, contributing to the overall success of the store.  * Positive Attitude & Enthusiasm: Bringing energy, positivity, and a passion for fashion to every customer interaction and team collaboration * Willingness to Learn about product, systems, processes, customer journey and our community. * Aligned to and inspired by our brand values with a shared passion for community, wellness and fitness * Commitment to working where and when the retail teams need you on weekends and bank holidays  * Full eligibility to work in the US * Ability to lift up to 50lb BELONGING AT GYMSHARK. Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email retailtalent@gymshark.com.

Job Title: Arrears Executive – Part Time Working Pattern: 18 hours per week - we can be flexible to accommodate your personal circumstances, whether that means working two longer days, a combination of one longer day and shorter days, or spreading the hours across five shorter days each week Salary: £29,000 pro rata (£14,400) and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking  Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.   People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.   Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.   Tandem is growing fast and helping to shape the future of sustainable banking.  Your team: Collaborators in change   Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.  This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).     Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.        Your Impact: Building a sustainable tomorrow   As an Arrears Executive at Tandem your focus will be on:  * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.   * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.  * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).   * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.   * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.   * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.   * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.    * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.   * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.    * Knowledge and practical application of late arrears and litigation practices.   * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.   * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.   * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.   * Keep up to date with all Company/regulatory changes particularly those which affect own business area.   * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.   * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.       We’d love to hear from you if you have:  * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.   * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.   * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.   * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.   * A working knowledge of customer services and arrears management in a regulated, lending environment.      Rewards that reflect your value, what’s in it for you?    At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:     * 25 days annual leave plus 8 days Bank Holiday    * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc  * Buy or sell up to 5 days holiday a year  * Healthcare cash plan through Westfield Health   * Life Assurance at 3 x salary  * Electric Vehicle salary sacrifice scheme     * Cycle to Work salary sacrifice scheme and a free helmet    * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)  * Smart Tech scheme (buy goods with 0% interest)  * 10% discount on solar panels  * Tandem Hub for treats, cash back and discounts on UK retailers     * 2 days per year paid volunteering     * Free cereal, snacks and drinks in all offices  * Quarterly team social budgets  * The above is based on a full-time contract and will be pro rata accordingly.   Our Green Deal: Your Impact Amplified  A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:  * Volunteer 2 days a year for charity > receive an early Friday finish   * Raise £200 per annum for charity > Tandem provide PR and marketing support   * Have renewable energy at home > receive an additional 1 day annual leave   * Drive an electric car > receive £500 towards a home charger    Ready to make your mark?   Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.    Sourcing Model  Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.    Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.   Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Job Title: Arrears Executive   Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.   Salary: up to £29,000 and up to 20% bonus and benefits  Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.  💚 Shaping the future of sustainable digital banking  Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.   People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.   Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.   Tandem is growing fast and helping to shape the future of sustainable banking.  Your team: Collaborators in change   Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.  This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).     Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.        Your Impact: Building a sustainable tomorrow   As an Arrears Executive at Tandem your focus will be on:  * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.   * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.  * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).   * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.   * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.   * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.   * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.    * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.   * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.    * Knowledge and practical application of late arrears and litigation practices.   * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.   * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.   * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.   * Keep up to date with all Company/regulatory changes particularly those which affect own business area.   * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.   * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.       We’d love to hear from you if you have:  * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.   * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.   * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.   * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.   * A working knowledge of customer services and arrears management in a regulated, lending environment.      Rewards that reflect your value, what’s in it for you?    At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:     * 25 days annual leave plus 8 days Bank Holiday    * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc  * Buy or sell up to 5 days holiday a year  * Healthcare cash plan through Westfield Health   * Life Assurance at 3 x salary  * Electric Vehicle salary sacrifice scheme     * Cycle to Work salary sacrifice scheme and a free helmet    * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)  * Smart Tech scheme (buy goods with 0% interest)  * 10% discount on solar panels  * Tandem Hub for treats, cash back and discounts on UK retailers     * 2 days per year paid volunteering     * Free cereal, snacks and drinks in all offices  * Quarterly team social budgets   Please note, some benefits are subject to eligibility criteria, such as passing your probation. Our Green Deal: Your Impact Amplified  A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:  * Volunteer 2 days a year for charity > receive an early Friday finish   * Raise £200 per annum for charity > Tandem provide PR and marketing support   * Have renewable energy at home > receive an additional 1 day annual leave   * Drive an electric car > receive £500 towards a home charger    Ready to make your mark?   Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.    Sourcing Model  Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.    Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.   Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

We are looking for an Account Manager for Norway – welcome to Ottobock Scandinavia! Join a global leader in health technology and help improve mobility and quality of life. In this role, you will work closely with healthcare professionals and drive growth in the Nordic market. About us Ottobock is a global leader in health technology, prosthetics, and orthotics, dedicated to improving quality of life and supporting mobility worldwide. As part of our Scandinavian sales team, we are committed to delivering innovative solutions and outstanding customer service to healthcare professionals and end users. About the Role As an Account Manager for Norway in the Scandinavian sales team you will play a role being responsible for managing existing customer relationships and acquiring new clients. The role includes supporting our customers with high-quality advice and technical expertise focusing on our neuro orthotic and prosthetic product segment, contributing to increased product knowledge and user satisfaction. You will work closely with various healthcare stakeholders, building strong connections across different sectors. Our Offer The position is a full time permanent position with placement in a home based office in Norway. Working hours are variable and travel within the Nordic region is part of the job. Start date is set by agreement. We offer dynamic and developing work in an international environment with the opportunity to influence and shape the future market within O&P sector. You will become part of our Nordic sales team and have access to continuous training and professional development. You will report to our Sales manager for Ottobock Scandinavia. You will be provided with all the necessary tools, training, and support to succeed in your role. About You You have a CPO education or similar and preferably experience in sales. Previous experience for more than five years in the field of medical devices is advantageous. You are proactive, results-driven, and enjoy building strong relationships with clients and partners. You are based in Norway and comfortable with travel and thrive in an independent role while still being a valuable part of a collaborative team. You are fluent in English and Norwegian and have good computer skills. You take independent responsibility for your tasks, thrive your own processes forward, and ensure they are completed. You work proactively and independently, translating ideas into practical actions. When problems arise, you focus your energy on finding solutions while keeping eyes on the goal. You are trustworthy and an outgoing as a person who easily build and maintain good customer relationships. How to apply Last day of application is 2026-08-16. If you have any questions about the position, please contact Frida Wassborn, Sales Manager, frida.wassborn@ottobock.se. The selection process is ongoing, and the position may be filled before the closing date. Please visit our websites for more information: www.ottobock.se We strive to be an inclusive workplace, free from discrimination regardless of where you work within our organization. We value diversity and encourage individuals to bring different experiences, ways of expression, and perspectives. Diversity fosters innovation, and we believe it strengthens both our corporate culture and our way of working. We conduct standardized and equitable recruitment processes. All applicants are assessed fairly, without regard to gender, gender identity or expression, ethnicity, religion or other beliefs, disability, sexual orientation, age, or any other characteristic protected by applicable law.

ABOUT THE COMPANY Tiger of Sweden is a Stockholm-based fashion house established in 1903 with a heritage in tailoring. For more than a century Tiger of Sweden has stood for style with purpose, dressing men and women for whom true style is about the confidence to be themselves. POSITION OVERVIEW  As a Sales Associate in Tiger of Sweden, you breathe retail and fashion business and put craftsmanship in focus. You are courageous and aspire to provide great service. You have the ability to inspire our customers and create a shopping experience above expectations, through your natural and creative ways to connect with others. You have the drive to reach the company's targets. This shows in your capacity to excel in product knowledge, service, and sales. You are a dedicated ambassador for Tiger of Sweden and have the ability to introduce every customer to our Tiger universe. As a person, you are energetic, business-minded, and determined. As a coworker, you are part of a team, cooperative, committed, responsible, and result-oriented.  TASKS AND RESPONSIBILITIES * Make sure to meet set sales targets daily through service and product knowledge. * Analyze customers’ needs, inspire and guide them to their right style, and fit. * Make sure visual guidelines are followed, and that product presentations are up to Tiger of Sweden standards. * Help, contribute, and support your team, and take responsibility for your daily work and tasks. * Actively work to increase additional sales. * Being an ambassador for Tiger of Sweden every day. SKILLS AND EXPERIENCE * Have at least one year of sales experience in high-end fashion. * Are sales-minded with a focus on exceptional customer service. * Are a positive, energetic, and ambitious team player, driven by delivering great results with an open-minded attitude. * Have a natural approach to networking and an outgoing personality. * Are effortless in building and developing client relationships. * Can work under pressure with a focus on reaching daily sales targets * Have experience with suiting and tailoring. The position is based in our store in Stockholm and is a part-time position, approximately 20 hours per week. If this sounds like the perfect fit for you? Please don't hesitate to apply by submitting a CV and a personal letter in the local language. We look forward to receiving your application. Tiger of Sweden stands against any form of discrimination and strives to be an inclusive brand and workplace. We welcome applications from all individuals, regardless of gender, sexual orientation, religion, ethnicity, race, or disability, and recruitment is purely based on skills and experience.