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Vi är en del av Nordens ledande mediekoncern, Bonnier News AB och söker nu fler företagssäljare till vårt kontor i Örebro. Vi letar efter dig med vinnarmentalitet och höga ambitionsnivåer som motiveras av resultat. Du trivs i en arbetsmiljö med högt tempo och i en arbetsgrupp med stor gemenskap och teamkänsla. Om ossSedan starten 2014 har vi på Bonnier News Inhouse Sales, en central del av Nordens ledande mediekoncern Bonnier News AB, genomgått en stor expansion som markerar vår betydelse inom branschen. Vi har gått från att ha ett kontor med fem anställda till att idag ha närmare 100 anställda säljare fördelade på våra kontor i Västerås, Norrköping, Örebro och Eskilstuna. Vår vision är att bli den ledande säljorganisationen inom hela Bonnierkoncernen och med en total försäljning på 145 miljoner under 2024 finns det inget som kan stoppa oss! Som företagssäljare på Bonnier News Inhouse Sales har du möjligheten att påverka din egen lön genom en obegränsad provisionsmodell samt garantilön varje månad. Du får en utbildning i modern försäljningsteknik av våra erfarna säljcoacher och försäljningschefer som har över 10 års erfarenhet i branschen. Vi erbjuder en fantastiskt rolig arbetsplats med motiverande kollegor, roliga aktiviteter och spännande säljtävlingar. Som anställd på Bonnier News Inhouse Sales finns också utvecklingsmöjligheter inom hela Bonnier koncernen. Om rollenSom säljare på Bonnier arbetar du måndag-torsdag, 8.00-17.00 och fredagar 8.00-15.45. Du startar arbetsveckan tillsammans med dina kollegor på vårt nya kontor mitt i centrala Örebro. Dagen inleds med en gemensam uppstart där vi går igenom veckans och dagens mål. Du kommer sedan dagligen att prata med företagare och privatpersoner runt om i Sverige via telefon och erbjuda dem prenumerationer på Dagens Industri, Dagens Nyheter samt 40 av Sveriges största lokaltidningar som Närkes Allehanda, Helsingborgs Dagblad och Sydsvenskan. Arbetsdagen varvas sedan med försäljning, coachande säljmöten, egna studier kring produkten du säljer och roliga aktiviteter och säljtävlingar.Vi är stolta över vår inspirerande arbetsmiljö, präglad av motiverande kollegor och spännande utmaningar som gör varje arbetsdag unik. Vem är du?Du trivs i en dynamisk och snabb arbetsmiljö där högt tempo, positiv energi och starkt kollegialt samarbete går hand i hand med goda försäljningsresultat. Du är en kommunikativ och övertygande telefonförsäljare med en förmåga att uttrycka dig klart och effektivt både muntligt och skriftligt. Genom aktivt lyssnande och förståelse för kundens behov, kan du skräddarsy lösningar som verkligen tillför värde. Som person är du målinriktad och driven, och du strävar inte bara efter att nå utan också att överträffa uppsatta mål. Din ihärdighet och arbetsvilja gör att du alltid håller fokus och ser till att uppgifterna löses effektivt och utan att ge upp. Du är noggrann och ordningsam, vilket gör att du alltid levererar kvalitet i ditt arbete, och du hanterar stressiga situationer på ett lugnt och stabilt sätt.Kvalifikationer: - God förmåga att kommunicera och bemöta kunder via telefon och mail/skrift. - Flytande kunskaper i svenska, både i tal och skrift. - Tidigare erfarenhet av uppsökande försäljning är meriterande. - Erfarenhet från sälj inom mediebranschen är meriterande. Övrig informationTjänsten är en tillsvidareanställning som börjar med en 6 månaders provanställning. Lönen baseras på garantilön och provision. Du kommer att tillhöra Bonnier News Inhouse Sales. Du rapporterar till försäljningschefen och tillsammans sitter vi på Nikolaigatan 3, i centrala Örebro. Hos Bonnier News Inhouse Sales får tillgång till förmåner som ett generöst friskvårdsbidrag på 3000 kr, rabatter och extra ersättning vid föräldraledighet. Vi är anslutna till kollektivavtal via Almega och Unionen. Vill du veta mer om hur det är att jobba hos oss? Lyssna på vår podd Drömjobbet. Rekryteringen sker löpande och tjänsten kan komma att tillsättas innan sista ansökningsdagen. För att få reda på mer om vår rekryteringsprocess, klicka här! Bonnier News Inhouse Sales är en del av Nordens ledande mediekoncern. Vi fokuserar på att erbjuda och sälja prenumerationer på cirka 200 varumärken inom Bonnier News, inklusive några av Sveriges mest välkända tidningar såsom Dagens Nyheter och Dagens Industri. Sedan starten 2014 har företaget genomgått en betydande expansion, vilket betonar dess centrala roll inom branschen. Vi har vuxit från ett kontor med fem anställda till över 100 medarbetare med en omsättning på 143 miljoner för 2023. Vi är fördelade på våra kontor i Eskilstuna, Örebro, Västerås och Norrköping. Vår vision är att bli den ledande säljorganisationen inom hela Bonnierkoncernen.
Vi är en del av Nordens ledande mediekoncern, Bonnier News AB och söker nu fler företagssäljare till vårt kontor i Västerås. Vi letar efter dig med vinnarmentalitet och höga ambitionsnivåer som motiveras av resultat. Du trivs i en arbetsmiljö med högt tempo och i en arbetsgrupp med stor gemenskap och teamkänsla. Om ossSedan starten 2014 har vi på Bonnier News Inhouse Sales, en central del av Nordens ledande mediekoncern Bonnier News AB, genomgått en stor expansion som markerar vår betydelse inom branschen. Vi har gått från att ha ett kontor med fem anställda till att idag ha närmare 100 anställda säljare fördelade på våra kontor i Västerås, Norrköping, Örebro och Eskilstuna. Vår vision är att bli den ledande säljorganisationen inom hela Bonnierkoncernen och med en total försäljning på 145 miljoner under 2024 finns det inget som kan stoppa oss! Som företagssäljare på Bonnier News Inhouse Sales har du möjligheten att påverka din egen lön genom en obegränsad provisionsmodell samt garantilön varje månad. Du får en utbildning i modern försäljningsteknik av våra erfarna säljcoacher och försäljningschefer som har över 10 års erfarenhet i branschen. Vi erbjuder en fantastiskt rolig arbetsplats med motiverande kollegor, roliga aktiviteter och spännande säljtävlingar. Som anställd på Bonnier News Inhouse Sales finns också utvecklingsmöjligheter inom hela Bonnier koncernen. Om rollenSom säljare på Bonnier arbetar du måndag-torsdag, 8.00-17.00 och fredagar 8.00-15.45. Du startar arbetsveckan tillsammans med dina kollegor på vårt kontor mitt i centrala Västerås. Dagen inleds med en gemensam uppstart där vi går igenom veckans och dagens mål. Du kommer sedan dagligen att prata med företagare i Sveriges näringsliv via telefon och erbjuda dem prenumerationer på några av Sveriges ledande affärsmagasin såsom Dagens Medicin, Privata Affärer och Byggindustrin för att nämna några. Arbetsdagen varvas sedan med försäljning, coachande säljmöten, egna studier kring produkten du säljer och roliga aktiviteter och säljtävlingar.Vi är stolta över vår inspirerande arbetsmiljö, präglad av motiverande kollegor och spännande utmaningar som gör varje arbetsdag unik. Vem är du?Du trivs i en dynamisk och snabb arbetsmiljö där högt tempo, positiv energi och starkt kollegialt samarbete går hand i hand med goda försäljningsresultat. Du är en kommunikativ och övertygande telefonförsäljare med en förmåga att uttrycka dig klart och effektivt både muntligt och skriftligt. Genom aktivt lyssnande och förståelse för kundens behov, kan du skräddarsy lösningar som verkligen tillför värde. Som person är du målinriktad och driven, och du strävar inte bara efter att nå utan också att överträffa uppsatta mål. Din ihärdighet och arbetsvilja gör att du alltid håller fokus och ser till att uppgifterna löses effektivt och utan att ge upp. Du är noggrann och ordningsam, vilket gör att du alltid levererar kvalitet i ditt arbete, och du hanterar stressiga situationer på ett lugnt och stabilt sätt.Kvalifikationer: - God förmåga att kommunicera och bemöta kunder via telefon och mail/skrift. - Flytande kunskaper i svenska, både i tal och skrift. - Tidigare erfarenhet av uppsökande försäljning är meriterande. - Erfarenhet från sälj inom mediebranschen är meriterande. Övrig informationTjänsten är en tillsvidareanställning som börjar med en 6 månaders provanställning. Lönen baseras på garantilön och provision. Du kommer att tillhöra Bonnier News Inhouse Sales. Du rapporterar till försäljningschefen och tillsammans sitter vi i ”VLT-huset” på Slottsgatan 27 i centrala Västerås. Hos Bonnier News Inhouse Sales får tillgång till förmåner som ett generöst friskvårdsbidrag på 3000 kr, rabatter och extra ersättning vid föräldraledighet. Vi är anslutna till kollektivavtal via Almega och Unionen.Vill du veta mer om hur det är att jobba hos oss? Lyssna på vår podd Drömjobbet. Rekryteringen sker löpande och tjänsten kan komma att tillsättas innan sista ansökningsdagen. För att få reda på mer om vår rekryteringsprocess, klicka här! Bonnier News Inhouse Sales är en del av Nordens ledande mediekoncern. Vi fokuserar på att erbjuda och sälja prenumerationer på cirka 200 varumärken inom Bonnier News, inklusive några av Sveriges mest välkända tidningar såsom Dagens Nyheter och Dagens Industri. Sedan starten 2014 har företaget genomgått en betydande expansion, vilket betonar dess centrala roll inom branschen. Vi har vuxit från ett kontor med fem anställda till över 100 medarbetare med en omsättning på 143 miljoner för 2023. Vi är fördelade på våra kontor i Eskilstuna, Örebro, Västerås och Norrköping. Vår vision är att bli den ledande säljorganisationen inom hela Bonnierkoncernen.
Do you have a passion for Lending or Trading & Capital Markets processes? If you are interested to work with a broad range of business areas, from large corporates to private customers, this position may be the right one for you. Group Internal Audit is playing a crucial role not only as a 3rd line of defence control function, but also as a trusted advisor for the business. We are now looking for a colleague who can contribute and take lead in audits relating to Swedbank’s Swedish Business Areas. In Swedbank you have the opportunity to: • Evaluate Lending and Trading & Capital Markets processes including compliance with regulatory requirements and internal policies. • Identify potential risks associated with Lending and Trading & Capital Markets and provide recommendations to mitigate such risks. Collaborate with stakeholders across various departments to ensure thorough understanding and transparent communication regarding audit findings. • Work cross-functional with other GIA teams with complementary competences and skills to cover the key risks for Swedbank’s Swedish Business Areas Swedish Banking and Corporates & Institutions. • Be involved in audits of Swedbank’s international branches in Norway, Finland, New York and Shanghai as well as the subsidiaries Swedbank Hypotek, Stabelo and Entercard. • Provide input to annual and continuous risk assessments, planning and quarterly reporting. • Through audit engagements, assist senior management in identifying sustainable improvements towards transforming the Bank and helping it to reach its strategic goals. • Continuously develop through structured internal and external education as well as collaboration with GIA colleagues with different competences and skills. What is needed in this role: • Demonstrated experience (minimum 5 years) from working in similar positions in the financial industry, preferably from a larger bank, external audit firm or supervisory authority. • In-depth understanding of Lending and/or Trading & Capital Markets processes and knowledge of external regulations in these areas. • Excellent written and verbal communication skills; ability to present complex information clearly to non-expert stakeholders. • Strong interpersonal skills; being curious, courageous, maintaining high integrity as well as an adaptable mindset. • Good analytical skills, a strategic mindset with strong business acumen. • Skills in project management with the ability to handle tight deadlines. • Master's or Bachelor’s degree in Business Administration and/or Economics or a related field. • Proficiency in the Swedish language. • Experience from using AI and data analytics tools such as Power BI is an advantage. • Certification such as CIA, CISA, CFSA and SwedSec is a merit. With us, you can experience: Personal and professional growth through self-leadership and continuous development. Meaningful work that positively impacts our workplace, our customers, and society. An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities. A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role. Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance. "Join our team and... be a part of a department with experienced colleagues with deep knowledge of different aspects of the Swedbank. Group Internal Audit (GIA) is a valuable tool for the Board of Directors and the Group Executive Committee in the fulfilment of strategy and goals, but also when it comes to strengthen the internal control, risk management and organisational governance. GIA consists of ~75 employees in all our home markets Sweden, Estonia, Latvia and Lithuania. Our responsibilities cover all areas of Swedbank including audit activities in our branches in New York, Shanghai, Norway, and Finland. Our mission is to enhance and protect organisational value by providing risk-based and objective assurance, advice, insight and foresight. Our vision is to be a trusted advisor and to be the most attractive audit function for people to grow. We contribute to the Group’s achievement of the Strategic Direction by evaluating and improving the effectiveness of the organisation’s governance, risk management and internal control and in doing so promoting a sound and sustainable control environment and risk culture within the Group.” Lars Wålinder, your future manager We look forward to receiving your application by 14.08.2026. Location: Sundbyberg Recruiting manager: Lars Wålinder We may begin the selection during the application period, so we welcome your application as soon as possible. We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services. We would like to let you know that a background check and a drug test may be a part of the process for this role. (Applies to recruitment in Sweden) Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome. #LI-Hybrid #LI-SW1
Job Title: Arrears Executive – Part Time Working Pattern: 18 hours per week - we can be flexible to accommodate your personal circumstances, whether that means working two longer days, a combination of one longer day and shorter days, or spreading the hours across five shorter days each week Salary: £29,000 pro rata (£14,400) and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules). Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us. Your Impact: Building a sustainable tomorrow As an Arrears Executive at Tandem your focus will be on: * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require. * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence). * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate. * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place. * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration. * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears. * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances. * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer. * Knowledge and practical application of late arrears and litigation practices. * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers. * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence. * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control. * Keep up to date with all Company/regulatory changes particularly those which affect own business area. * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do. * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes. We’d love to hear from you if you have: * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment. * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable. * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives. * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations. * A working knowledge of customer services and arrears management in a regulated, lending environment. Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us: * 25 days annual leave plus 8 days Bank Holiday * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc * Buy or sell up to 5 days holiday a year * Healthcare cash plan through Westfield Health * Life Assurance at 3 x salary * Electric Vehicle salary sacrifice scheme * Cycle to Work salary sacrifice scheme and a free helmet * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) * Smart Tech scheme (buy goods with 0% interest) * 10% discount on solar panels * Tandem Hub for treats, cash back and discounts on UK retailers * 2 days per year paid volunteering * Free cereal, snacks and drinks in all offices * Quarterly team social budgets * The above is based on a full-time contract and will be pro rata accordingly. Our Green Deal: Your Impact Amplified A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: * Volunteer 2 days a year for charity > receive an early Friday finish * Raise £200 per annum for charity > Tandem provide PR and marketing support * Have renewable energy at home > receive an additional 1 day annual leave * Drive an electric car > receive £500 towards a home charger Ready to make your mark? Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. Sourcing Model Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Job Title: Arrears Executive Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager. Salary: up to £29,000 and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK. People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together. Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®. Tandem is growing fast and helping to shape the future of sustainable banking. Your team: Collaborators in change Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers. This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules). Led by our Operations Director, our Operations teams are responsible for all customer contact. The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us. Your Impact: Building a sustainable tomorrow As an Arrears Executive at Tandem your focus will be on: * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require. * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products. * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence). * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate. * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place. * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration. * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears. * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances. * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer. * Knowledge and practical application of late arrears and litigation practices. * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers. * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence. * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control. * Keep up to date with all Company/regulatory changes particularly those which affect own business area. * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do. * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes. We’d love to hear from you if you have: * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment. * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable. * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives. * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations. * A working knowledge of customer services and arrears management in a regulated, lending environment. Rewards that reflect your value, what’s in it for you? At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us: * 25 days annual leave plus 8 days Bank Holiday * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc * Buy or sell up to 5 days holiday a year * Healthcare cash plan through Westfield Health * Life Assurance at 3 x salary * Electric Vehicle salary sacrifice scheme * Cycle to Work salary sacrifice scheme and a free helmet * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility) * Smart Tech scheme (buy goods with 0% interest) * 10% discount on solar panels * Tandem Hub for treats, cash back and discounts on UK retailers * 2 days per year paid volunteering * Free cereal, snacks and drinks in all offices * Quarterly team social budgets Please note, some benefits are subject to eligibility criteria, such as passing your probation. Our Green Deal: Your Impact Amplified A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below: * Volunteer 2 days a year for charity > receive an early Friday finish * Raise £200 per annum for charity > Tandem provide PR and marketing support * Have renewable energy at home > receive an additional 1 day annual leave * Drive an electric car > receive £500 towards a home charger Ready to make your mark? Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role. Sourcing Model Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.
Coalition Clean Baltic – CCB is a politically independent network, uniting 28 environmental NGOs, as well as partners and experts from 11 countries surrounding the Baltic Sea, promoting the protection and improvement of the Baltic environment and its natural resources. CCB Secretariat is based in Uppsala, Sweden. CCB is recruiting a [full-time] Project Coordinator to play an important administrative role in implementing the EU LIFE QuietWaters Project (Towards regionally coordinated actions to reduce underwater noise emissions from existing and future recreational crafts in the Baltic Sea), for the period 1 September 2026 - 31 August 2030. QuietWaters aims to address the reduction of underwater noise pollution from existing and future recreational crafts in the Baltic Sea. Through baseline assessments, pilot studies, stakeholder engagement, policy support, capacity building and awareness raising activities, the project will contribute to the EU's efforts to achieve Good Environmental Status in its marine waters. Moreover, it will pave the way for a quieter, healthier Baltic marine environment, supporting the regional objectives of the HELCOM Baltic Sea Action Plan (BSAP) and the Regional Action Plan on Underwater Noise (RAP). You will work closely with the CCB Project Manager and project partners in Sweden and beyond on different topic-wise issues to ensure effective implementation of the project. You will also be able to support the development and coordination of CCB’s strategic and thematic plans and their effective implementation. Primary tasks and responsibilities Schedule meetings, prepare agendas, take meeting minutes and distribute them with project partners Collect data from project partners and aid in reporting process of the project Support Project Manager and Financial Manager with bookeeping of the project, audit processes, and compliance documentation Organise project events and workshops as well as stakeholder meetings (including registration, venues, catering, travel and logistics) Coordinate any post-event evaluation or feedback collection Implement green procurement of the project and produce a Green Project Management Handbook Support monitoring and evaluation processes Support communication activities of the project including drafting communications and newsletters as well as the development of summary annual reports and a final report of the project Support implementation of risk assessments and mitigation activities In addition, you will support the Project Manager to Communicate and report to Financial Manager and Executive Secretary about project progress, issues and achievements Communicate with and handle requests from project funders Implement obligations under the project´s Grant Agreement together with Financial Manager Implement management strategy defined in project´s work plan and consortium agreement Facilitate collaboration among project partners and moderate consortium meetings Handle any consortium changes/issues Follow progress of project implementation according to Work Plan and budget - monitor progress against objectives and KPIs Ensure proper reporting and track of deliverables and deadlines, including co-funding projects Represent and communicate project progress in relevant fora (e.g. EU, ASCOBANS, HELCOM, EUSBSR) Pursue collaboration with sister projects Implement risk assessment of the project (identify risks, develop specific risk assessments and implement mitigations according to Consortium Agreement and Grant Agreement) We are seeking candidates with: Qualification and competence in administration of international projects funded by EU LIFE Programme Previous experience in similar positions, e.g. working in multicultural environment, as well as competences in events organization and green procurement Skills and experience in communication tools and channels, e.g. newsletter tool EU citizenship or at least residence and work permit in order to travel for work purposes Excellent proficiency in spoken and written English Knowledge of global, EU and regional environmental policies, preferably in the NGO sector We would also welcome interest from candidates who have been working in wider/non-marine environmental policy areas, if they can demonstrate relevant skills and knowledge. Desirable skills Experience of working for a non-profit organization is a merit. Working knowledge of any other language common in the Baltic Sea area, including Swedish (preferably), Danish, Finnish, German, Polish, Latvian, Lithuanian, and Estonian. If you are an adaptable, people-oriented and solutions-focused professional with advocacy or campaigning expertise, a positive disposition, a passion for environmental conservation, vibrant team spirit and a can-do attitude, we’d love to hear from you! Contract Terms Salary: Salary comparable to NGO staff in Sweden and in accordance with the Collective Agreements of the respective unions. Starting level 35,000 SEK gross, subject to adjustment depending on experience and annual increase. Location: Preferably in Sweden or willing to move to. Work from Uppsala or Stockholm is desired. Several joint offline events for the whole Secretariat staff and CCB Council expected per year in Sweden. Travel: Candidates should be flexible to travel as required for meetings and events – mostly within the Baltic Sea Region. You may need to be able to participate in occasional events on weekends. Contract type: Project-based position with 6-month probation period. Starting time: Preferably, latest on 1 September 2026, depending on availability of the chosen candidate. Application and deadline Send your CV (max. 2 pages) together with a personal letter (max. 1 page) by 01 August 2026 to secretariat@ccb.se. Being an international organization, CCB’s work is carried out in English. Please note: Applications submitted in any other language will not be considered. Incomplete applications (e.g. lacking either CV or personal letter) will be also not considered. For any inquiries: above email or CCB Executive Secretary: mikhail.durkin@ccb.se, +46 739 770 793. In the application and hiring process, CCB will not discriminate against any individual based on race, colour, sex, language, religion, national or social origin, property, disability, age, family status, sexual orientation and gender identity, economic and social situation.