
Hitachi Energy Sweden AB · Västerås
How You´ll make an impact Act as the primary liaison between business stakeholders, IT service providers, and vendors. Coordinate and oversee the de...
How You´ll make an impact
Act as the primary liaison between business stakeholders, IT service providers, and vendors.
Coordinate and oversee the delivery of infrastructure, applications, and end-user IT services.
Manage incidents, service requests, escalations, problem resolution, and change activities.
Gather documents, and prioritize business demands, improvement requests, and local IT initiatives.
Ensure compliance with IT governance, cybersecurity, audit requirements, and security standards.
Drive stable IT operations, continuous service improvement, high customer satisfaction, and successful deliery of IT projects and improvements.
Your background
ITIL-based service management expertise, including incident, problem, and change management.
Strong stakeholder, vendor, and business relationship management skills.
Analytical thinking with proven problem-solving and service improvement capabilities.
Effective communication skills with the ability to engage technical and business audiences.
Proficiency in ServiceNow, Microsoft 365, and related IT service management tools.
Understanding of cybersecurity, compliance, and IT governance requirements.
What We Offer
Collective bargaining agreement
Flexible working hours
Wellness allowance
Excellent career opportunities within Hitachi Energy, both in Sweden and globally
A mentor to support you during the onboarding phase
Various training and professional development opportunities
A diverse workplace with more than 70 nationalities represented in Sweden
Additional compensation during parental leave
Benefits portal with thousands of discounts and offers
Hiring Manager Daniel Meyer, Daniel.meyer@hitachienergy.com, will be happy to answer your questions about the position.
Union representatives – Sveriges Ingenjörer: Maria Lönnberg, +46 (72) 2004796 ; Unionen: Karin Ulvemark, +46 107-38 51 42; Ledarna: Frank Hollstedt, +46 10 7387043 .
For all other questions, please contact Talent Acquisition Partner Elina Mannelqvist, elina.mannelqvist@hitachienergy.com.
Vill du jobba nära tekniken, affären och kunden – och samtidigt lösa kluriga problem som faktiskt gör skillnad? Då kan det här vara uppdraget för dig! 🙌 Om uppdraget Vi söker nu en erfaren Support Specialist till vår kunds Design To Order-team. Teamet arbetar med kundanpassningar av standardprodukter, främst inom: ⚙️ Styrskåp 🚆 Åkbanor 🧩 Dresspack Här får du en varierad vardag där du kombinerar elektrisk och mekanisk konstruktion, i nära samarbete med både säljorganisationen och slutkund. Kort sagt: från behov till färdig lösning. 🎯Vem är du? Du är en teknikdriven problemlösare som gillar att ta ansvar och bidra med din erfarenhet. Du trivs i dialogen med andra och har lätt för att se helheten. Vi söker dig som har: ✅ Minst 5 års relevant erfarenhet ✅ Mycket god datorvana (Office & SAP) ✅ Erfarenhet av Eplan, SolidWorks och Windchill ✅ Flytande svenska och engelska, i tal och skrift Praktisk information 📆 Uppdragsperiod: 2 mars – 30 juni 2026 🏢 Plats: Västerås (100 % on-site) ⏰ Sista ansökningsdag: 11 februari 2026 Sway Sourcing är en innovativ rekryteringspartner som specialiserar sig på att matcha rätt talang med rätt företag – snabbt och effektivt. Vårt huvudfokus ligger inom Ekonomi, Administration, HR, Marknad och IT, men vi har även den breda expertis och flexibilitet som krävs för att leverera skräddarsydda rekryteringslösningar inom alla branscher. Trots att vi är en relativt ny aktör har vi redan byggt förtroende hos många av Sveriges största företag och arbetar både nationellt och internationellt. Med baser i Sverige och Spanien erbjuder vi en unik kombination av lokal expertis och global räckvidd. Vårt starka nätverk och djupa branschinsikter gör oss till en självklar partner för företag som vill ligga steget före i sin rekrytering.
Vi söker en Support Specialist till kundanpassningsgruppen (Design To Order) till ett företag i Västerås. Teamet utför kundanpassningar till många av våra kunder baserat på våra standardprodukter, främst på styrskåp, åkbanor och dresspack. Start är 2 mars, 4 månaders uppdrag till att börja med. Denna roll är 100% onsite i Västerås. Vi söker dig som gillar problemlösning och har ett stort teknikintresse. Arbetet innebär både elektrisk och mekanisk konstruktion. Arbetet sker i nära samarbete med säljorganisationen och slutkund. Vi söker i första hand en erfaren person med minst 5 års erfarenhet. Vi ser gärna att du har följande kompetenser: Mycket god datorvana. Office och SAP. Erfarenhet av Eplan, SolidWorks och Windchill. Flytande i svenska och engelska. Detta är ett konsultuppdrag på 100% via Incluso i Västerås. Start är 2 mars, 4 månaders tidsbegränsat uppdrag till att börja med, möjlighet till förlängning efter det. Det här uppdraget är 100% on-site i Västerås. Vänligen sök med CV och motivering via länken nedan. Vi presenterar kandidater löpande. Ansvarig rekryterare på Incluso är Marianne Nilsson.
The opportunity Are you ready to shape the future of digital commerce in a global environment? We are looking for a driven and forward-thinking leader who can lead, mentor, develop, and manage our e-Commerce team as well as drive innovation across platforms such as PowerShop, Camos, SAP, and Salesforce. In this role, you will combine hands-on expertise with people leadership. You’ll guide and coach a skilled team while staying close to the technology and the business impact it drives. You are someone who has a few years of leadership experience and is eager to grow further by bringing the confidence to lead and develop others, while still being curious, collaborative, and close to the operational details. Together with the team, you will ensure seamless deployment, continuous optimization, and the strategic evolution of our digital tools, empowering our global units to deliver smarter, faster, and more customer-centric solutions. If you are passionate about combining technology, leadership, and business impact on a global scale, we encourage you to apply and join us in redefining how we enable sales through digital excellence. In this role, you will report to the Head of Global Sales and Operations Infrastructure, Global Product Group Automation and Communication, Grid Automation. This position is based in Västerås at our Finnslätten office. How you’ll make an impact Lead, mentor, develop, and manage a team of specialists and engineers, fostering a culture of innovation, collaboration, and continuous improvement Plan, track, and ensure delivery of key milestones, tasks, and deliverables Manage, maintain, and deploy CPQ applications such as PowerShop and Camos to global units Model and configure products in tools such as Camos and similar configurators Oversee and maintain related business applications, including SAP and Salesforce Collaborate closely with stakeholders across business users, product management, manufacturing, sales, operations, management, and IT Drive the strategy for GPG Automation and Communication, ensuring effective global deployment Act as a technical expert and thought leader, and proactively identify and mitigate project risks while supporting related activities within the tool landscape Manage and get involved in software/ product testing (UAT and internal), report bugs, etc Your background Bachelor’s or Master’s degree in Computer Science or a related field Strong communication and presentation skills Ability to quickly learn new tools, technologies, and business domains Flexible and adaptable mindset to navigate evolving challenges Proven experience leading and managing a team of direct reports (specialists and/or engineers), with a few years of people leadership experience and a track record of fostering innovation and high performance Experience working in software environments, including leading internal testing and UAT activities, as well as maintaining structured documentation Familiarity with CPQ tools such as Salesforce, Conga, Apttus, and Camos; experience with product modeling in Camos is a plus Knowledge of tools and technologies such as Excel, O365, SQL (optional), Power BI and PowerApps (optional), with electrical domain expertise considered an advantage You are a strong communicator who works effectively with internal and external stakeholders at all levels. You are fluent in written and spoken English What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us This position is based in Västerås at our Finnslätten office and requires you to be on site. Are you ready for a new exciting challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Union representatives – Sveriges Ingenjörer: Klas Koppari +46 107- 38 13 45. Unionen: Fredrik W Nordin +46 107-38 15 12. All other questions can be directed to Lead Recruiter, Christian Falevik, christian.falevik@hitachienergy.com