Care Coordinator- Medical Assistant

Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely. About This Role  The Medical Intake Coordinator is responsible for the medical registration of new patients and collaborating with multidisciplinary team members to communicate patient health information that requires treatment planning and/or further medical consultation. Our location in Northbrook is our first and largest facility, and consists not only of our widest variety of programs, but also serves as a pilot site for many of our new treatment offerings.  What You'll Do: * Manages the medical registration process of patients entering the healthcare facility * Provides administrative support to the Nursing Department and Psychiatry Department * Collects and documents intake information such as medication and health history * Communicates and collaborates with the nursing team regarding intake information * Collects and documents of vital signs, height, weight * Drafting medical documentation and lab orders under the direction of the psychiatry provider * Transcribing medical information to patient’s charts & communicating pertinent information to the treatment team * Maintains confidentiality in matters related to patient, family, and client facility staff. * Provides supplementary assistance with infection control and prevention measures * Medication, medical supply, and equipment inventory * Initiating Prior Authorizations for medications and diagnostic tests * Participates in professional development activities * All other duties within the scope of training as assigned by the Director of Nursing Consults with: * Psychiatrists, Nurse Practitioners, Program Directors, Staff Therapists, Staff Nurses, and Administrative Staff Who You Are: * Exceptional interpersonal and therapeutic communication skills * Robust organizational and time management skills, with noteworthy attention to detail * Team player with adaptiveness and agility * Working knowledge of medical terminology and computer literacy (highly preferred) * Medical Assistant (preferred) * Current CPR certification (preferred) * Working knowledge of pharmaceuticals (preferred) * Experience in mental health care (preferred) Physical Requirements * Often required to walk; use hands to finger, handle, or feel; and reach forward with hands and arms. * Occasionally required to sit and stoop, kneel, or crouch. * The employee must be able to lift and/or move up to 25 pounds Schedule  * this is a full-time position Monday through Friday, with primary hours of 10:00am-6:00pm * Schedule flexibility given patient and program needs We are committed to a fair and equitable work environment. The expected compensation range for this role is below. This range includes multiple career path levels across the organization; where you fall in the range is dependent upon a number of factors including, but not limited to, your years of experience, type of experience, location, and education/certifications. Compass reserves the right to update these ranges. Compensation $20—$23 USD We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!  Who We Are  Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.   A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.  Benefits & Perks  We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.  For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.   What’s Next?  Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!

Job Title: Medical Assistant   Weekly Hours: Full-time, Monday - Friday, 8:00AM - 5:00PM   Supervised by: Site Coordinator   Location: Verdae Office - Greenville, SC     Summary of Duties: Provides patient care in the office setting. Assists providers and staff in coordinating patient care. Functions as a primary liaison between patients, families, staff and providers.   Essential Functions: Works both autonomously and collaboratively: 1. Communicates with clinical, clerical and billing departments, providers, patients and families to ensure continuity of care. 2. Communication skills (both written and verbal) suitable to express the physical, mental and emotional status of patients and families. 3. Accurately completes and maintains medical records and documents. 4. Performs telephone triage utilizing approved protocols. 5. Provides general nursing care to patients. Demonstrates acceptable time management techniques. 6.  Maintains exam rooms and lab area. Prepares, stocks and cleans rooms as well as maintains supplies and equipment for treatment. 7. Administers/documents medication, vaccines, and treatments. 8. Maintains skills and knowledge base through reading, training and other structured in-services. 9. Attends clinical meetings as scheduled. 10. Conducts self in accordance with Tribe 513 employee manual. 11. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. 12. Maintains the lab area and lab processes 13. (For Parkside Pediatrics) Coordinates scheduling of preventative well visits while performing patient rooming duties.     Education: High School Diploma or GED.  Preferably at least 2 years of experience as a Certified Medical Assistant or Registered Medical Assistant.  If no experience, requires 2 recommendations from faculty and/or extern program.    Skills/Experience: 1. Office experience preferred. 2. Possess knowledge of approved medical abbreviations and correct spelling of the English language. 3. Ability to work with non-cooperative patients, patients with psychosocial problems and needs, or chronic and acute health problems. 4. Ability to adapt to various work assignments. 5. Possess good customer service skills and exceptional telephone etiquette. 6. Previous computer experience helpful.   Environmental/Working Conditions: Ability to work in an environment with exposure to potentially dangerous/infectious materials and situations that require following extensive safety protocols may be required and/or hours may be shortened as business needs dictate.   Physical Demands: Ability to perform moderate physical activity. May require handling/lifting of children/objects (up to 50 pounds) or standing/sitting/walking for more than four (4) hours per day. Prolonged use of telephone may be required.   This description is intended to provide only basic guidelines for meeting job requirements.  Responsibilities, skills and working conditions may change as needs evolve.    Tribe513 is an Equal Opportunity Employer.