Customer Services Representative

Job description In an era where vehicles are no longer just machines but sophisticated, connected hubs, the bridge between complex software and real-world safety is more vital than ever. We are looking for a visionary Test Planner who understands that "good enough" isn't an option when it comes to vehicle connectivity. Are you ready to take the lead in turning intricate requirements into smart, executable test strategies that ensure every release is solid, safe, and customer-ready? Join us in shaping the future of connected mobility. Our Offering At Randstad Engineering, we don’t just offer a job; we offer a career fueled by development and community. As a consultant with us, you get the best of both worlds: the stability of a global leader and the agility of a specialized technical community. We provide a competitive benefits package including a generous wellness allowance (friskvårdsbidrag), occupational pension (tjänstepension), and collective agreements. More importantly, you’ll join a culture where your growth is prioritized through continuous learning and a supportive network of expert peers. About Randstad Engineering Randstad Engineering specializes in technical consultancy. We are part of Randstad, a global talent leader with the vision to be the world’s most equitable and specialized talent company. As a partner for talent and a partner for enterprise, we combine the power of today’s technology with our passion for people to help talent and organizations realize their true potential. Responsibilities To thrive and succeed in this role, we see that you have: A solid background in Electrical & Electronics engineering with extensive experience in verification and test planning. Proven experience in Advanced Embedded SW development. Specialized knowledge in integrating back-end services with onboard vehicle functionality. Experience with end-user function testing across SIL (Software-in-the-Loop), HIL (Hardware-in-the-Loop), and full Vehicle environments. A passion for structure, clarity, and a problem-solving mindset that thrives in complex technical landscapes. We will be extra impressed if you also have: A natural ability to lead and communicate across diverse organizational borders. Experience working with large-scale connectivity platforms in the automotive industry. A deep curiosity for emerging technologies in the field of V2X or IoT. Application Are you ready to ensure the quality of the next generation of connected vehicles? We process applications continuously, so don't wait—apply today! We look forward to learning more about you and how you can contribute to our team. Qualifications As our Test Planner, you will be the conductor of the verification process, ensuring that all pieces of the connectivity puzzle fit perfectly together. You design and create comprehensive Test Plan documents, including strategy, schedules, and resource allocation. You coordinate test activities end-to-end across multiple teams and organizations to secure readiness. You define the scope of testing and determine the optimal test environments to meet project goals. You set ambitious goals for test automation and ensure full coverage for both regression and new functions. You align verification strategies with high-level project requirements and technical milestones. You drive continuous quality improvements and risk mitigation strategies throughout the development lifecycle. About the company Randstad På Randstad vet vi att alla människor har en plats på arbetsmarknaden. Med verksamhet över hela landet och inom alla kompetensområden hjälper vi människor att hitta ett jobb som känns bra, och där de får möjlighet att växa, utvecklas och uppnå sin fulla potential. Med närmare 600 000 anställda i 38 länder är Randstad världsledande inom HR-tjänster, med målsättningen att bli världens främsta och mest uppskattade partner på arbetsmarknaden. Genom att kombinera vår passion för människor med kraften i dagens teknologi hjälper vi människor och företag att uppnå deras fulla potential. Vi kallar det Human Forward.

Be part of shaping next-generation optical technologies Join NILT as a Production and Development Engineer, where you will work hands‑on in a world‑class cleanroom environment and play a central role in developing and fabricating high‑precision AR masters for customers around the globe. In this position, you will have excellent opportunities to grow your technical capabilities within nanofabrication, process optimization, and advanced metrology—while contributing to a rapidly expanding, international high‑tech company. You will be based at NILT Sweden Filial, in Gothenburg. As part of the Mastering team, you will collaborate closely with colleagues across Denmark, Sweden, and Switzerland. Our culture is collaborative, innovative, and quality‑driven, with a strong focus on precision, knowledge sharing, and continuous learning. You will join an ambitious organization where we win and lose together - team spirit and mutual achievement are at the heart of how we work. Tasks and responsibilities · Manage end‑to‑end fabrication workflows for AR masters You will run and coordinate the complete process flow for AR master fabrication, ensuring alignment with production plans, yield targets, and quality requirements. · Develop and optimize nanofabrication processes You refine and innovate lithography (EBL, maskless UV), dry etch (RIE, ICP, IBE), and thin‑film deposition (E‑beam, sputtering, PECVD, ALD) processes to enhance performance, stability, and throughput. · Execute and document metrology for process verification You perform SEM, AFM, ellipsometry, and optical inspections, generating complete and traceable documentation for internal use and for customer projects. · Define process windows and product specifications You translate experimental data and capability studies into clear process capabilities and product specifications. · Coordinate cleanroom activities across tool groups You collaborate across lithography, etch, and deposition areas to maintain efficient flow and minimize bottlenecks. · Drive corrective and preventive actions You investigate deviations, identify root causes, and implement improvements to strengthen process robustness. Skills, experiences and qualifications we are looking for · MSc in nanotechnology, physics, materials science, electrical engineering, or similar · Several years of hands‑on cleanroom experience with lithography, dry etch, and thin‑film deposition tools · Strong understanding of nanofabrication principles and their impact on process outcomes · Experience with SEM, AFM, ellipsometry, and optical inspection · Ability to document processes clearly and maintain complete, compliant records · Proficiency in Python for analysis, data processing, and automation · Ability to navigate complex multistep process flows under time‑sensitive cleanroom schedules · Strong communication and collaboration skills across multiple locations · Experience designing DOEs and performing process capability studies · Experience optimizing process windows or developing new process capabilities · Familiarity with quality systems, documentation practices, and deviation handling · Fluent in English; Swedish is an advantage Questions You are welcome to reach out to: Vladimir Topic, AR Mastering, Team Leader, vt@nilt.com Interested? Please forward your CV and application letter incl. answers to the 2 questions below, no later than 20 July 2026. We look forward to hearing from you. 1. Key experience #1 Describe a situation where you developed or optimized a cleanroom process. What was the challenge, what approach did you take, and what results did you achieve? 2. Key experience #2 Describe a time you handled a production deviation or root‑cause investigation. What methods did you apply, and what was the long‑term impact of your actions? About NIL Technology NIL Technology (NILT), founded in 2006, is an optical solutions company designing, developing, and manufacturing optical elements and components using high-precision nanoscale features. NILT creates competitive advantages with flat optics (meta-optics) in optical applications for 3D sensing, consumer electronics, machine vision, autonomous vehicles, telecommunication, and AR. With its background in mastering for nanoimprint, the company produces masters and offers nano-foundry services. NILT is based in Denmark and has offices in Switzerland, Sweden, US, and a manufacturing in Malaysia. Visit us at www.nilt.com. NILT is owned by Radiant Opto-Electronics Corporation (www.radiant.com.tw).