Sales Director

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. Mentimeter’s Strategic Accounts require deep partnership beyond adoption & usage support. As an Enterprise Customer Success Manager within Strategic Accounts, you are responsible for ensuring measurable business impact and long-term value realization across a focused portfolio of enterprise customers. Mentimeter’s Strategic Accounts represent our most complex and high-value enterprise partnerships. You will be part of building the first Strategic Accounts team in North America and work deeply with these Enterprise customers. These organizations operate across multiple business units, regions, and stakeholder layers, requiring executive alignment, structured account strategy, and proactive commercial leadership. You operate as a strategic partner to customer stakeholders, ensuring Mentimeter is embedded in key workflows, aligned to business priorities, and positioned as a critical capability rather than a tactical tool. While the Account Manager owns the commercial relationship, you own the strategic and operational value realization that drives retention and expansion readiness. Responsibilities for this role: * Drive measurable business impact by aligning Mentimeter usage to clearly defined customer outcomes, strategic priorities, and executive-level KPIs * Develop and maintain structured success plans for every account, grounded in how the customer measures success internally, including business metrics, adoption benchmarks, and organizational objectives * Lead executive-level conversations with senior stakeholders, including Managing Directors and functional leaders, confidently articulating value in business language and advising on best practices within communication, learning, and engagement * Demonstrate strong situational awareness and cognitive agility in high-level meetings, quickly processing new information, adapting messaging in real time, and guiding discussions toward meaningful outcomes * Act as a trusted advisor by constructively challenging customers when appropriate, offering perspective and recommendations that elevate their use of Mentimeter and strengthen the partnership * Demonstrate thought leadership in communication and facilitation by leading executive workshops, contributing to customer events, and confidently representing Mentimeter to inspire senior stakeholders * Build trusted, multi-threaded relationships across departments and regions, ensuring Mentimeter is embedded in key workflows and strategic initiatives * Proactively identify operational and stakeholder risk signals before they become commercial issues, and drive mitigation plans in close collaboration with the Strategic Account Manager * Drive cross-departmental adoption and use case expansion by deeply understanding customer workflows, processes, and internal structures * Leverage strong customer relationships to generate advocacy, strategic referrals, testimonials, and executive alignment that support long-term commercial growth * Collaborate closely with the Strategic Account Manager to align value realization strategy with commercial objectives and long-term account plans   Must-haves for the role: * 8+ years of experience in Enterprise SaaS Customer Success, strategic advisory, or equivalent enterprise-facing role * Proven track record managing complex, multi-stakeholder international accounts * Demonstrated success driving measurable business impact and long-term value realization within large organizations * Strong executive presence with experience confidently engaging and advising senior stakeholders such as Managing Directors, VP-level, and functional leaders * High business acumen and analytical thinking * Structured and disciplined approach to success planning, stakeholder mapping, and long-term account development * Professional-level English * Excellent communication skills Responsibilities not included in this role: * Prospect and close brand new logos (Account Executives does that) * The commercial responsibility of current customer (Account Managers do that) * Day-to-day support (We have minimal support, and a support specialist is responsible for this) However, as part of the Strategic Account Teams, you remain fully accountable for the overall health and long-term success of each account.   Resources we have to support you: * World-class lead generation from the Marketing and Product teams * Marketing and Sales team to support in analysis and tactics * A Sales Operations, Sales Enablement, Sales Engineering and Business Development departments who provides projects to continuously support the sales team * Professional toolstack (Intercom, Mixpanel, Google Analytics, Salesforce, SalesLoft, PlanHat, Looker, Hex) Compensation Model: We strongly believe in the power of togetherness, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in all of our sales roles, which has proven to be very successful and appreciated across the team. The salary range for this role is $116k to $160k annually. Mentimeter is a Hybrid Workplace. You will be expected to be in-office 3 days a week. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. As an SDR, you will contribute by generating new business by qualifying leads and driving various outbound campaigns. You will also focus on the development of each qualified lead to pass to your team of Account Executives and Relationship Managers. As an SDR you will learn and understand the key fundamentals of successful SaaS sales. We are looking for a colleague with high energy, an entrepreneurial tempo, and the ability to work closely with our marketing and product colleagues, with a strong focus on business opportunities and sales. The ideal candidate is someone who can start relationships with some of the largest companies in the world - and move them from being loving Mentimeter users to large Enterprise customers. We are referencing the Dropbox and Slack journeys when we see the future of Mentimeter. Mentimeter is a service that is loved globally and our growth has been almost 100% organic. Sales are currently growing over 10% per month and you will be a driving force to accelerate that growth even further! We believe that a brilliant person with the right ambition can really leverage their time at Mentimeter. We are growing fast, and with us, so can you. Most importantly, we are looking for a candidate who is eager to develop Mentimeter as a company to a world-leading position. You will be one of the leading individuals making this happen. Responsibilities for the role: * Qualify leads based on our user, presenter and customer databases * Deal with global organizations in over 220 different countries  * Present and hand-over qualified leads to Account Executives and Relationship Managers * Continuously improve the processes, analysis, and tactics used by Mentimeter Sales * Prospect and qualify new leads * Cold outreach to various prospects via phone, email, or Linkedin * Work along side Account Executives to progress leads in the sales cycle and close deals * Occasionally run meetings and demos for prospective clients Resources we have to support you: * Many (200+ million) users, presenters and customers who love Mentimeter  * Professional CRM and data gathering services (Salesforce & Salesloft) for advanced analytics, segmentation and outreach * World-class lead-generation from the Marketing and Product teams * Marketing and Sales teams to support in analysis, tactics strategy  * Mentimeter principles / ways-of-working Compensation model: We strongly believe in the power of together, and we put a lot of effort into collaboration, teamwork and helping each other whenever needed. We believe that every part of Mentimeter, from Sales Development Representatives and Account Executives to Frontend developers and marketing managers contributes equally to our continued success. To foster and emphasize this culture and way of working, we apply a non-commission based salary model in our sales roles, which has proven to be very successful and appreciated across the team. The salary band for this role ranges from $65,000 CAD - $80,000 CAD annually. Salary will be based on level experience Read about our benefits & perks here. Must haves for the role: * Experience ranging from either prospecting leads, cold-calling, qualifying leads, driving entries sales process, closing new business, researching good fit organizations and/or data driven market research * Ability and some experience assessing business opportunities using data for informative decision making * Entrepreneurial mindset  * Ambitious and result-oriented * Flexible mindset and open to new ways of working * Growth mindset * You are required to have professional-level English - we sell to more than 220 countries globally today * Excellent communication skills * Experience working as an SDR or BDR in the SaaS industry is a plus but not needed     The recruitment process consists of: * Personality test and logical ability test * Introduction Interview * Business Case * Competence Interview * Culture Interview   Mentimeter follows a Hybrid Working Schedule - you will be required to work out of our Downtown Toronto office 3 days a week (Monday, Wednesday and Thursday)   What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.