Associate, In-stock Management Specialist 庫存管理專員

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers. We are looking to speak with candidates based on the east coast for this remote role. After a 6-9 month ramp period, Monday to Friday from 7 AM - 4 PM EST, the schedule will shift permanently to Saturday to Wednesday or Wednesday to Sunday from 7 AM - 4 PM EST. There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days. Shifts include a mandatory 1 hour lunch break. The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift.  Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability. COOL THINGS YOU’LL DO MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people. You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem. WHAT YOU NEED We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted. It’s important for candidates to check off these boxes: * Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting * Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.) * Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching * Experience building and maintaining complex mission-critical production database systems * Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc. * Broad awareness of customer workloads and use cases, including performance, availability, and scalability * Experience analyzing issues holistically, from the application tier through the database, down to the storage * Genuine desire to help people * Ability to think on your feet, remain calm under pressure, and solve problems in real-time * Desire and ability to rapidly learn a wide variety of new technical skills * Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help BONUS POINTS * Experience managing large scale databases (e.g. RDBMS, NoSQL) * Experience with authentication systems such as LDAP, Kerberos, AD * Experience using or managing MongoDB * Experience using distributed version control systems, and in particular git * Experience using any cloud services stack such as AWS, Azure or GCP * Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators SPECIAL REQUIREMENTS * Be a US Citizen SUCCESS MEASURES * In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training * In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam * In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID: 2273481393 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $90,000—$176,000 USD

About Man Group Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $228.7 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com At Man Group, we respect your privacy and we are committed to protecting and safeguarding your Personal Data. We have developed policies and processes which are designed to provide for the security and integrity of your Personal Data. We are committed to Processing your Personal Data fairly and lawfully, and being open and transparent about such Processing. For further information on how we process your data, please see the privacy notice for applicants here * As at 31 March 2026   The Team This is an outstanding opportunity to join one of the largest alternative asset managers. Technology is central to Man's business strategy, and we are constantly evolving to stay ahead. Our culture embraces change and innovation, with engineering at the heart of our operating platform. We are seeking an Associate Engineer to join our Finance & People Technology team. Reporting into the Finance & People Technology Lead, you'll join the team as an associate cross-platform engineer supporting the day-to-day engineering, operation, and continual improvement of the SaaS estate that underpins both the Finance and People/HR domains. Workday Enterprise Management Cloud sits at the core of both estates — but it's fundamentally one platform among many. Our ecosystem spans a broad set of best-in-class SaaS tools, including Greenhouse (talent acquisition), CultureAmp (employee experience), Kyriba (treasury), FloQast (financial close), and Workato (integration & automation), all connected through integrations into upstream and downstream systems. You'll work fluidly across this full footprint and the wider tech ecosystem around it - not as a single-product specialist, but as a versatile engineer who can pick up any system, understand how data flows between them, and improve the whole.   Role Responsibilities * Configure, maintain & troubleshoot the platforms across Finance and People — Workday at the core, plus Greenhouse, CultureAmp, Kyriba, FloQast, and others * Own a share of the BAU & support rota across the full estate — resolving tickets, user queries, and small enhancements * Build, support & improve integrations between platforms — much of it orchestrated through Workato and other middleware — ensuring clean, reliable data flow * Monitor, triage & resolve integration errors, applying durable root-cause fixes over workarounds * Deliver process & config improvements — refining controls, reducing manual steps, tightening documentation * Use AI to engineer better and faster — applying Claude Code, agentic tooling, and Man Group's in-house AI to automate, prototype, and troubleshoot. A core expectation, not a side project * Implement best practices for scalability, supportability, maintainability, and performance * Maintain rigorous change-control & audit documentation   Key Competencies Required * Some professional working experience — internship, placement year, grad scheme, or 1–2 years in a tech, engineering, BA, HRIS, or finance-systems role. This is not an entry-level role. * Exposure to enterprise SaaS platforms. Experience with Workday, Greenhouse, Workato, Kyriba, CultureAmp or FloQast is a plus — but none is a prerequisite. We care more about how fast you learn new systems than your existing tool list. * Comfort working across multiple SaaS platforms at once, picking up new systems quickly — this multi-platform fluency is the heart of the role * Aptitude for hands-on system configuration and change-control discipline * Foundational understanding of integrations (APIs, file-based interfaces, middleware/iPaaS like Workato) and how data flows between systems * A track record of building simple "vibe-coded" automations/apps — plus fluency with (or eagerness to master) agentic AI coding tools like Claude Code * Genuine enthusiasm for AI as an everyday engineering tool — we expect you to reach for Claude Code and our in-house AI instinctively * A curious, builder mindset — prototype, automate, and ask "why" before "how" * Methodical approach to BAU support & troubleshooting — root-cause fixes over workarounds * Strong written & verbal communication across technical and non-technical stakeholders   Advantageous but not required * Experience with Workday, Greenhouse, Workato, Kyriba, CultureAmp or FloQast (none is a prerequisite — we care more about how fast you learn new systems than your existing tool list)   Benefits * Modern office located in the OfficeX campus with easy access to transport and amenities. * Hybrid working model * Competitive compensation package * 25 days holiday allowance * Premium Health insurance * Employee Assistance program * Referral Bonus * Additional days off for long service and volunteering * Multisport card * Opportunities for professional development including internal tech talks * Conference attendance, and engagement with the open-source community. Inclusion, Work-Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity. You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.