Technical Program Manager

ABOUT SINCH Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Sinch is on a multi-year journey to responsibly scale AI across Enterprise IT (EIT). We’re looking for a Specialist AI Technical Product Manager to take ownership of core AI capabilities as part of the EIT domain to ensure AI is safe, effective, and enterprise-ready. You’ll partner closely with our central AI Function (responsible for end-user experience, including agent configuration and design) and act as the bridge to Infrastructure, End-User Support, Security, and other IT teams. You’ll define, deliver, and continuously improve the technical products, integrations, and operating model that enable AI at scale. This role is based in Stockholm, Sweden (Hybrid) and reports to the VP, Business Operations EIT. What You’ll Do Own the AI Product Strategy: Define and manage the roadmap for enterprise AI capabilities, including connectors, LLM services, governance tools, and guardrails. Deliver Secure Integrations: Design and implement AI connectors for platforms like Microsoft 365, Slack, Jira, SAP, and data warehouses, ensuring performance and resilience. Build Knowledge Foundations: Set standards for data ingestion, classification, enrichment, and retention to power AI systems while protecting sensitive information. Drive AI Quality & Safety: Define success metrics, run A/B tests, and establish monitoring for drift, hallucinations, and compliance. Ensure Security & Compliance: Collaborate with Security, Legal, and Privacy teams to meet ISO 27001, SOC 2, and GDPR requirements; create incident response playbooks. Enable Adoption: Develop support playbooks, training programs, and clear roles across IT and business units to scale AI responsibly. REQUIREMENTS Education: Bachelor’s in Computer Science, Engineering, or related field (Master’s preferred). Experience: 3+ years in Product Management or Technical Program roles delivering AI/ML or data-driven products in enterprise environments. Security & Compliance: Strong grounding in data privacy, DLP, PII handling, and audit requirements. Ways of Working: Comfortable with Agile/Scrum; able to write clear PRDs and architecture diagrams. Soft Skills: Excellent communication and stakeholder management; proven ability to influence and lead change. Nice to Have: ITIL v4 and cloud certifications. Technical Expertise: Hands-on with LLMs and platforms like OpenAI, Anthropic, Azure OpenAI, AWS Bedrock (Google Agentspace is a plus). Familiarity with RAG architectures, embeddings, prompt management, and evaluation frameworks. Experience building secure APIs/connectors (REST/GraphQL) and working with cloud platforms (AWS, Azure, GCP). Knowledge of enterprise IT systems (Microsoft 365, Jira, Slack) and identity/access management (Azure AD, Okta). Our corporate language is English, please submit your application in English. Must currently reside in and be eligible for employment in Stockholm, Sweden. Relocation and visa sponsorship are not available for this role OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. About this opportunity In this role, you will be part of Getinge’s cybersecurity organization, working across IT and the business to drive cybersecurity governance, cyber risk prioritization, and security program execution. The position plays a key role in ensuring that cybersecurity strategy, regulatory requirements, and management decisions are translated into measurable and delivered outcomes. What you will do In this role, you will be responsible for coordinating risk, compliance, and program activities to ensure cybersecurity initiatives are delivered effectively and aligned with business priorities. • Support cyber risk management by translating risk insights into prioritized actions and tracking mitigation progress across IT and business units • Own and drive the cybersecurity process and initiative portfolio, coordinating execution across Central IT, Business IT/OT, and corporate functions • Support execution of cybersecurity compliance obligations such as NIS2, ISO 27001, and internal audits • Act as the primary interface between cybersecurity, IT delivery teams, and business stakeholders to ensure requirements are clearly understood and realistically implemented • Define and maintain cybersecurity KPIs and provide structured reporting to the CISO and executive management This position is preferably based in Sweden either in Gothenburg, Stockholm or Getinge. It can be performed in a flexible hybrid setup, while maintaining regular collaboration with colleagues on site. You will bring To be successful in this position, we believe that you have the following qualifications. • Degree in Information Security, IT, Risk Management, or equivalent experience • Experience in cybersecurity governance, risk, compliance • Experience working in regulated environments (e.g. NIS2, ISO 27001, GDPR security) • Proven ability to drive execution across complex, federated organizations • Strong stakeholder management and communication skills You are structured and delivery-oriented, with strong coordination and influencing skills. You are comfortable working cross‑functionally and engaging with leadership, enabling progress in complex environments with multiple stakeholders. In addition to your technical skills, we highly value your personality. To be successful in this role we think you continuously seek new ideas to improve processes and materials and also work proactively to address challenges and opportunities. We also see that you are active in discussions and have an open communication with your different stakeholders. At Getinge we see ourselves as proactive and self-driven in learning and contributing to the continued development of our products and our organization's capabilities. We are Team Players, Forward Thinkers and Game Changers Why join Getinge Getinge offers a job in a safe and informal work environment, where we appreciate close team collaboration. We keep an open dialogue between leaders and employees, as well as between teams. We are focused on developing people, and together we will create a plan for learning and competence development when you start your career with us. We offer a competitive compensation and benefits package, including wellness allowances, generous family benefits, and joint company activities. Everything to ensure we support your well-being and goals. Application Applications will be reviewed continually, and we therefore recommend sending us your application as soon as possible, but no later than 2026-08-10. We kindly ask you to submit your application in our recruitment system by clicking the “apply now” button. Due to GDPR regulations, we do not accept applications via e-mail. We look forward to receiving your application. We exist to make life-saving technology accessible for more people. About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.