Revenue Operations Specialist

About the Role Do you enjoy combining commercial discussions, analytical thinking, and customer collaboration in a fast-paced SaaS environment? As a Renewal Manager at Tacton, you will play a key role in securing recurring revenue, reducing churn, and driving successful renewals for customers globally. You will work closely with Customer Success, Sales, Finance, and Revenue Operations in a collaborative and high-visibility role that combines customer negotiations, forecasting, process management, and operational execution. You will report to the VP Customer Success- Johan Jacobsson. This is a role with strong ownership and the opportunity to influence ways of working, improve processes, and contribute to future automation and AI-driven efficiencies. Key Responsibilities * Manage subscription renewals and consistently achieve quarterly and annual renewal targets * Handle commercial negotiations related to renewals, pricing, and indexation * Reduce churn and identify customer expansion opportunities * Maintain accurate renewal forecasting and revenue reporting * Work closely with Customer Success, Sales, Finance, and Revenue Operations teams * Support and improve renewal processes, workflows, and automation initiatives * Ensure accurate customer and renewal data management in Salesforce and related systems * Build strong internal and external stakeholder relationships * Contribute to operational improvements and future AI-driven ways of working Requirement * 2–5 years of experience within renewal management, customer success, or similar commercial roles, preferably within B2B SaaS, technology, or manufacturing industries * Strong understanding of recurring revenue models, ARR, and customer renewals * Experience handling customer negotiations and commercial discussions * Strong analytical and numerical skills * Proficiency in Salesforce, Excel, and other business systems/tools * Excellent communication skills in English, both written and spoken * Bachelor’s degree in business administration, engineering, science, or a related field is considered a plus * Experience with AI tools, automation, or process improvement initiatives. Who Will Thrive in This Role We believe you are a proactive, structured, and commercially minded person who enjoys balancing customer interaction with operational execution. You thrive in fast-paced environments where priorities can shift quickly and feel comfortable taking ownership of your work independently. You are detail-oriented, communicate clearly, and enjoy building strong relationships with customers and stakeholders. At the same time, you are curious, solution-oriented, and motivated by improving processes, learning new ways of working, and contributing to a positive and collaborative team environment. The Recruitment Process Consists Of * Screening call with Global Talent Acquisition Partner * Business interview with our hiring managers * Personality test and logical ability test * Interview with peer * Grand Parent interview * Reference and background check Why Tacton? * A solid and stable company with over 20 years of industry experience. * Flexible hybrid setup - 3x week at the office * 33 days of paid time off – 30 vacation days plus 3 extra to make sure you get the rest you deserve. * Premium occupational pension – Our pension plan goes beyond ITP1, with higher employer contributions depending on your age and salary level. * Generous wellness allowance – 5,000 SEK annually to support your health and wellbeing. * Private healthcare insurance – Skip the waiting lines and get quick access to private medical care, including specialist consultations and treatments. * Parental leave top-up – We top up your parental leave so you receive up to 90% of your base salary for up to 6 months, helping you focus on your family without financial stress * Weekly treats – Fika one week, breakfast the next, because good food brings people together. This position is based in Stockholm and requires you to work from our office on a regular basis. About Tacton  Tacton is a global leader in software for manufacturers of complex, highly configurable products. Tacton delivers the Buyer-Centric Smart Factory, connecting buyer engagement with engineering and order fulfillment through a single source of truth.  By uniting Configure, Price and Quote, Configuration Lifecycle Management, and Configured Order Fulfillment, Tacton helps manufacturers manage complexity, protect margins, and deliver with confidence across the lifecycle.  With more than 26 years of experience, Tacton supports manufacturers worldwide and is headquartered in Stockholm, Sweden and Chicago, USA. Learn more at www.tacton.com.

Why Join Us? We’re on a mission to empower people with disabilities to do what they once did or never thought possible. As the world-leader in assistive communication solutions, we empower our customers to express themselves, connect with the world, and live richer lives. At Tobii Dynavox, you can grow your career within a dynamic, global company that has a clear, impactful purpose - with the flexibility to also do what truly matters to you outside of work. What’s more, you’ll be part of a work culture where collaboration is the norm and individuality is welcomed. As a member of our team, you’ll have the power to grow ideas in an unconventional environment. At the same time, you’ll work in a culture of ongoing learning and development, allowing you to constantly expand your area of expertise. About the role We’re growing our IT Product Management function to better support the business through our enterprise platforms. As ERP Senior Application Specialist - Finance & Order Management, you’ll take the lead in shaping and improving our Finance and Order‑to‑Cash processes in Microsoft Dynamics 365 Finance & Operations (D365 F&O). In this role, you’ll be the key link between Finance, Order Management, and IT, combining functional know‑how with hands‑on D365 configuration. You’ll help optimize processes, secure accurate and compliant financial operations, and ensure our workflows scale smoothly across regions. If you love turning complex processes into smooth, modern workflows, you’ll fit right in with us! Key responsibilities End-to-End Process Ownership Cross-Functional Collaboration Application Support & Issue Resolution Configuration & Functional Ownership Continuous Improvement & Solution Design Release & Change Management Financial Compliance & Controls Training & Documentation What We Are Looking For Technical & Functional Skills • Strong understanding of end to end financial and order management processes. • Experience with D365 F&O (or AX 2012) in one or more areas: GL, AP, AR, Banking & Payments, Fixed Assets, Project Accounting, Revenue Recognition, Tax/VAT. Familiar with: Azure DevOps (work items, test plans, release coordination) Data Management/DMF Excel and the Microsoft D365 Office Relevant ISVs (e.g., Medius, Avalara, Lasernet, EBizCharge) Basic understanding of integrations (OData, CRM, WMS, BI, AP automation, tax engines). Soft Skills • Strong analytical and problems solving skills. • Clear communicator, able to bridge business and technical perspectives. • Structured, detailoriented, and comfortable in a controlled finance environment. • Collaborative mindset with ability to influence cross-functional teams. • High adaptability in a fastpaced environment. • Ability to navigate stakeholder dynamics and support effective change management Apply today! We believe in empowering individuals - including our own employees - to reach their full potential. So, if you want to change lives while growing your own career, we’d love to hear from you. Where we stand: We believe diversity not only enriches our workplace culture, but also gives us a strategic advantage. Working with people from a variety of backgrounds and perspectives helps us all become better communicators, better problem solvers, and better human beings. Our differences make us stronger. Tobii Dynavox values equality of opportunity, human dignity, and racial/ethnic and cultural diversity. Tobii Dynavox does not discriminate against individuals on the basis of race, color, sex, sexual orientation, gender identity, religion, disability, age, veteran status, ancestry, or national or ethnic origin. Equal Opportunity Employer/AA Women/Minorities/Veterans/Disabled