The company will be introduced during the first interview with the responsible recruiter.
In this role, you will play an important part in ensuring that partner-related processes and operations run smoothly and efficiently. You will work closely with internal stakeholders and external partners, support the development and implementation of processes, and contribute to continuous improvements across the business.
About the role
As a Partner Operations Specialist, you will be responsible for supporting and developing partner operations across a range of areas, including partnership management, digital operations, order management, data analysis, and process development.
You will take ownership of operational tasks and smaller projects, identify opportunities for improvement, and help implement effective solutions. The role offers a broad scope and requires someone who is comfortable taking initiative, solving problems, and working with multiple stakeholders in an international environment.
Key responsibilities
Support and develop processes related to partner operations and partnership management.
Coordinate and manage operational activities and ensure that key tasks and initiatives are followed through to completion.
Support the development, implementation, and continuous improvement of partner-related processes, policies, and ways of working.
Manage and coordinate partner orders and related operational processes.
Analyse operational data, identify trends and issues, and translate insights into actionable improvements.
Support digital operations and the use of digital tools within partner management.
Take part in project management, requirements management, and business analysis related to digital products and operational processes.
Identify risks, challenges, and inefficiencies and drive appropriate solutions.
Collaborate with internal teams and external partners to ensure smooth end-to-end processes.
Contribute to the standardisation and optimisation of partner operations.
Support the implementation of new processes, tools, and operational solutions.
Take ownership of assigned tasks and projects and ensure successful execution.
Who are we looking for?
We are looking for someone who combines strong organisational and analytical skills with a genuine interest in business processes, technology, and partner operations.
You are structured, proactive, and comfortable taking responsibility. You have a logical and solution-oriented mindset and are able to identify problems, understand their root causes, and drive them towards resolution.
You are also a strong communicator who enjoys collaborating with different stakeholders and working in an international environment.
Your background
At least 3 years of experience within partner operations, partner management, channel operations, business operations, or a similar field.
Experience working with partners, customers, suppliers, or other external stakeholders.
Bachelor's degree or higher
Experience with process management, operational coordination, or project management.
Strong analytical skills and the ability to work with and interpret data.
Experience using Microsoft Office and other digital business tools.
Fluent in English.
Chinese will be considered as a plus.
Start: Immediately
Employment: Full-time consultancy assignment until 31 October 2027, with a very good chance of extension
Location: Solna, Sweden