Operations Agent - Full Time (Swedish Speaking)

YOUR MISSION AT VOI As a Supply Chain Associate, you will join our central Supply Chain team and help keep Voi’s scooters, e‑bikes and spare parts moving smoothly across our markets. You’ll support day‑to‑day logistics and shipping operations, act as a key point of contact for internal and external stakeholders, and play an important role in keeping our central warehouse running efficiently. This is a hands‑on operational role, ideal for someone who is organised, detail‑oriented and eager to develop end‑to‑end supply chain experience in a fast‑moving, international environment. You will: * Plan, book and follow up on transport of scooters, e‑bikes, batteries, spare parts and parcels across markets, including higher‑volume and more complex e‑bike logistics. * Ensure all goods movements are accurately recorded and visible in our ERP system in a timely manner. * Coordinate with freight forwarders, shipping lines, trucking companies, customs agents, warehouses and authorities on logistics questions and shipment follow‑up. * Create and manage shipping documentation such as Dangerous Goods Declarations, commercial invoices and packing lists. * Handle weekly spare parts orders, support forecasting and manage allocation across markets for an expanding range of vehicle models. * Provide operational support to the central warehouse, including responding to WMS queries and helping resolve issues that could affect warehouse throughput. * Support invoice control, financial administration and cost follow‑up across transport and spare parts operations. * Ensure transport compliance requirements are met, including customs, safety and VAT documentation. * Support spare parts and vehicle relocation planning between markets as fleet composition evolves. WHAT YOU NEED TO EMBARK You are a hands‑on, structured and collaborative team player who enjoys keeping complex operations running smoothly. You are comfortable juggling multiple shipments and stakeholders at once, pay close attention to details, and are motivated by contributing to safe, reliable and sustainable micromobility. * A degree or equivalent experience in supply chain, logistics, business or a related field (desirable but not essential). * Some prior experience in a logistics, supply chain or operational support role is advantageous. * Experience with multiple freight modes (road, sea, air) is a plus. * Familiarity with warehouse management systems (WMS) or ERP systems is an advantage. * Strong attention to detail and organisational skills, with the ability to handle a high volume of operational tasks. * Strong coordination and communication skills; comfortable working with many stakeholders at once. * Fluency in English, written and spoken; additional languages are a bonus. * A proactive, can‑do attitude – you take ownership and handle shifting priorities with ease. * Ability to use approved AI tools to support day‑to‑day tasks such as writing, summarising and researching, while following company guidance and validating outputs where needed. Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply – even if you don’t check every box. WHY VOI? Working at Voi is more than just a job; our People Promise includes a personal voyage where you will grow as a professional and be a part of a team and culture that builds something meaningful for society. In addition to this you’ll have the opportunity to: * Join Europe’s #1 micromobility operator and one of the fastest growing scale‑ups. * Get “skin in the game” through our employee options programme. * Enjoy unlimited free Voi rides and a dog‑friendly office (where applicable). * Work together with inspiring, motivated and fun colleagues towards a common goal. * Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution. If you share our vision and want to shape the future of urban mobility, we’d love to hear from you.

HELP PEOPLE TAKE CONTROL OF THEIR FINANCES. JOIN US AT ANYFIN At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Germany, Sweden, Finland, and Norway save millions by refinancing expensive consumer credit. And we’re just getting started. With new markets, products, and tools on the horizon, we’re looking for curious minds and collaborative teammates to strengthen our Operations team. We’re now hiring a German-speaking Operations Agent – Student Worker. This role is ideal for students at the beginning of their studies or individuals looking for a stable part-time position over a longer period of time. The position is based in Stockholm. WHAT YOU’LL BE DOING As a German-speaking Operations Agent – Student Worker, you will be a key player in our core operations. Your work will directly shape the customer experience and the success of our mission. YOUR RESPONSIBILITIES: * Analyze and evaluate credit applications to produce responsible, transparent offers * Follow credit policies and regulatory standards with precision * Communicate with customers across email, chat, phone, and social media * Ensure top-quality customer experience - every interaction counts * Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation * Suggest and implement improvements to processes, tools, and workflows * Collaborate closely with a supportive, energetic, cross-functional team * Qualifications & Skills EXPERIENCE: * Experience working with internal tools, multi-step workflows, or case management systems. * Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus. Technical & Analytical Abilities: * High system literacy; comfortable learning complex internal tools quickly. * Strong pattern recognition and analytical thinking. * Ability to investigate issues and distinguish between user mistakes, data inconsistencies, and potential system errors. LANGUAGES: * Native-level German and fluent English. * Bonus: Knowledge of one of our other core market languages. WHAT DRIVES YOU * Is motivated to grow and learn within fintech * Works ethically and cares about helping customers regain financial control * Enjoys being part of an ambitious, international, mission-driven team * Wants to make a real impact rather than only executing routine tasks WHAT WE OFFER * 65 hours per month on average 10–15 hours per week and stepping in when needed * A modern office in central Stockholm * A diverse team from all over the world * Real opportunities for learning, development, and career progression * A supportive and high-performing Operations team * Snacks, After-work hangouts, wellness perks, and top-tier tech gear * A workplace that values curiosity, innovation, and continuous improvement This role is designed to work well alongside university studies or another part-time job. Our working hours are scheduled during both weekdays and weekends. We offer you the opportunity to combine your studies with practical experience in a collaborative environment focused on learning, problem-solving, and making a real impact. This is your chance to join a fintech company transforming financial health and grow alongside a team that’s just getting started. READY TO MAKE A DIFFERENCE? We can’t wait to meet you. Apply today and help us build a fairer financial future for everyone.