New position at the Embassy of Belgium - Trade promotion office

We offer you  A diverse and exciting role at one of Europe’s leading business schools, offering the opportunity to work in a dynamic, international, and academically driven environment.   We are launching a new MSc program in Public Policy and this newly created Program Manager role offers a unique opportunity to join at an early stage and play a central role in building and developing the program from the ground up. Working closely with the Program Director and colleagues across SSE, you will help shape the student experience, establish efficient processes and structures, and contribute to the successful launch and long-term development of the program. The position offers significant scope for initiative, responsibility, and professional growth as the program evolves over time.  The role  As a Program Manager for the MSc in Public Policy (MPP) program, you will have a key role in coordinating, organizing, and assisting in the development and day-to-day operations of the program. You will belong to the Admissions & Program Management team at EdO, reporting to the Group Manager, and will work closely with the Program Director and Stakeholder Engagement Manager for MPP.  This role is expected to evolve over time alongside the development of the program. During the start‑up phase, the focus will be on developing and setting up routines and workflows for the program. Once the program is running, responsibilities will increase in focus on program operations, student interaction, and delivery of program activities.  Your tasks will include, but are not limited to:  During the build-up phase, coordinating the internal launch of the program Acting as a central coordination point between the Program Director, Stakeholder Engagement Manager, and other units at the school.   Supporting preparations for admissions, communications, and program visibility ahead of the first intake.  Planning and participating actively in the selection and admission process.  Organizing and running the assessment center review/interview process.  Organizing the Introduction Days of the program.  Having close contact with the students of the program both newly admitted and current.  Being responsible for the practical aspects of international trips and travelling with the group  Approving and registering international internships.  Running the scheduling process in preparation for each semester.  Participating in the recruitment activities for the program and SSE. Occasional travelling for recruitment can occur.  Demonstrating flexibility and a willingness to take on a broad range of tasks and responsibilities as needed to support the team and the program’s overall objectives.  It includes a broad range of tasks and responsibilities as needed to support the team and the program’s overall objectives.  Your profile  As you will be responsible for multiple processes, you will need to be proactive, flexible, and able to move projects forward efficiently and accurately. You have a collaborative mindset and value cross-functional teamwork in delivering an integrated student experience, recognizing that student success is a shared effort.  It is also important that you are service-minded, as the position involves substantial interaction with faculty, students and other stakeholders. You have excellent interpersonal and communication skills and are confident in engaging with senior external stakeholders, as well as in handling and resolving challenging situations.  International experience is considered an asset, as a large part of both the student body and faculty come from outside Sweden. You should have an excellent command of English and feel comfortable presenting to large audiences. You should also be able to update web pages and possess strong computer skills, particularly in MS Office 365 and CRM systems (currently Full Fabric and Lime CRM), as well as an interest in generative AI.  Qualifications  An academic background, along with an interest in and understanding of higher education.  A few years of relevant professional experience in similar roles and responsibilities.  Proficient in English, both orally and written Meritorious:  Previous experience in a similar role within a higher education environment.  Experience working with CRM systems.  Interest in public policy and policy-making processes.  Event planning experience.   International experience, including living, studying, or working abroad.  Swedish.   Other: This is a full-time, permanent position with an initial six-month probationary period. This role occasionally requires work outside regular office hours, as well as domestic and international travel.    About the Stockholm School of Economics  The Stockholm School of Economics is ranked as the top business school in the Nordic and Baltic countries and enjoys a strong international reputation. World-class research forms the foundation of our educational offering, which includes Bachelor, Master, PhD, MBA, and Executive Education programs. Through creativity and collaboration, the Stockholm School of Economics provides an environment where ambitious students and accomplished researchers meet to address contemporary challenges within business and economics, particularly those concerning sustainability, diversity and innovation. Apart from delivering world class education within business and economics, SSE students are trained to be successful decision makers and leaders of the future. Our educational mission has over the years strengthened SSE students, and you can read more about it here. SSE is committed to a balanced gender distribution and values a variety of backgrounds and experiences among our employees. We therefore welcome all applicants regardless of their gender, ethnicity, gender identity or expression, disability, sexual orientation, age, or religion or other beliefs. We strive to have a fair and inclusive recruitment process.

Global Assistance helps travelers abroad. We assist both insurance companies and companies with holidaymakers, business travellers and expatriate employees. Our core competencies are medical assistance, travel assistance and claims handling, all of which are services that are handled at our 24/7 emergency Response Centers around the world. Falck Global Assistance is expanding its travel claims department and is looking for a service-oriented and native/C2 Danish-Speaking Claims Handler for an immediate opening at our Stockholm office. In this role, you will be a crucial point of contact for Danish- and English-speaking travelers, helping them navigate their claims when unexpected incidents occur. This is an excellent opportunity for someone with strong problem-solving skills and a background in customer service or claims to join a world-leading assistance company. You will be handling travel claims, such as cancellation, baggage delay, and illness and holiday compensation for Swedish and Danish insurance companies and businesses. You will be responsible for ensuring that customers receive prompt, efficient, and accurate advice and case handling, in accordance with their insurance policy terms. The customer is at the core of our business, and our focus is to ensure every customer feels they are in safe hands, which is why customer service is central to us. Your primary tasks will be: Processing and managing incoming claims in Danish and English. Creating and registering new cases. Gathering relevant information about the claim. Providing telephone advice to private and/or business travelers, as well as interpreting and communicating insurance policy terms, both verbally and in writing. Qualifications: Native/C2-level Danish and fluent in English, both spoken and written. Accustomed to working with the Microsoft Office suite. Some years of work experience in customer-focused roles and experience working with CRM systems. As a person you: Has strong communications skills and enjoys talking to customers on the phone and does so with empathy. Understands how to maintain a suitable pace with a good balance between quality case handling and processing an agreed number of claims per day. Thrives in a dynamic environment and enjoys working with different insurance policies. Takes responsibility for their tasks and likes to work independently – always with the option to ask for help. Wants to be part of a team with a strong focus on well-being and knowledge sharing. You recognize yourself in Falcks Winning Behaviours: We Build Trust, We Are Committed To Care, Together, We Create More Value  We offer An exciting and unique role where you make a real difference for people in need of assistance. The opportunity to be part of a world-leading company in Travel and Claims Assistance, with a focus on innovation and high competence. A job in a leading international group with offices in countries including Sweden, Denmark, Norway, Spain, Turkey, Thailand, and the USA, with community-focused owners who actively support research in Health and Life Sciences. A workplace in the heart of Stockholm with motivated employees who thrive in their roles. Collective agreement  Other information  Permanent position, starting with a 6-month probation period. Working hours are between 8 a.m. and 5 p.m. on a two-week rotating schedule.  Are you interested? For more information about the job, please send an email to Claims Team manager på gabriela.corona@falck.com. Welcome with your application via the indicated applying channel. The application deadline is August 16th 2026, and the selection- and interview process will start from second half of August. We don´t accept applications via email We look forward to hearing from you! Become part of Falck - Bring Care Into Your Career!