Join us in creating a great customer experience while helping more people buy and sell second hand in a smarter, more sustainable
way.
💙 Sellpy’s vision is to empower everyone to live circularly. We see a tremendous financial, social and environmental value in
making sure unused items are put to use again. We are looking for colleagues who share this vision, and who are ready to see their
work contribute to a sustainable future.
Customer Support at Sellpy
The next Danish-speaking colleague will have an important role in enabling customers in the Danish market. Sellpy has customers
selling and buying second hand products, and our team is responsible for supporting customers in both areas, over chat, phone and
email when required. We specialise in unique items at Sellpy, which gives you plenty of fun challenges that you probably haven’t
faced before.
In short, you will
Create satisfaction for our buyers and sellers in a wide variety of support errands.
Pick up inquiries via chat, telephone and/or email.
Learn lots about second hand in a fast-paced environment.
Help to improve our service based on customer feedback.
Contribute to how we expand our processes in customer support.
Requirements
A structured and service-minded mentality.
Spoken and written fluency in Danish, at a near-native level.
Good knowledge of English as this is our company language.
An interest in finding solutions and improving the offer for our customers.
We’d be impressed if you have
Additional language skills (Finnish, German, Swedish).
Experience in a customer-facing role.
Experience in working in customer support via chat, phone and email.
An interest in second hand.
You get to
- Be part of a modern company that's driving the change towards a sustainable lifestyle. In return, you will develop and work on
meaningful challenges on a daily basis.'
Benefit from hybrid work from our office, and from home.
Work with highly skilled and motivated colleagues.
- Enjoy staff discounts at Sellpy and the H&M brands (Arket, COS, Other Stories, Weekday & more).
Gain new skills with unlimited access to a learning platform.
Location: This role is based at our Medborgarplatsen office, with working hours Monday to Friday, 08:15–17:15. You start with six
weeks of onboarding on-site.
Form of employment: Full-time
Start: As agreed upon
Important notice
Only candidates who meet the requirement of spoken and written fluency in Danish will move forward in the screening process.
How we use AI
We may use AI as part of our recruitment process, but all hiring decisions are made by humans.