MRP-specialist | Stockholm

Job Title: Materials Specialist   Reports to: Senior Manager, Workforce Planning & Scheduling   Vacancy status: This posting is for an existing position.   Please note this role may be required to travel between sites (Burnaby or Victoria) if required with notice   Purpose of the Role The Materials Specialist will be responsible for maintaining inventory levels, order management and replenishment of Patient Service Centers, Physician Offices and Laboratory departments as applicable.   Your responsibilities will be to: * Maintain and monitor appropriate inventory levels in central stores, PSCs, Physician Offices and Laboratory departments. * Provide customer service and support in all aspects of Materials Management for PSC, Laboratory staff and external customers. Effective troubleshooting and resolution of materials management issues. Supply empty bio-hazard and chemical waste containers to the lab as needed. * Monitor maintenance of the storage carousel and inventory shuttle, where applicable. * Receive material orders and ensure all goods are received in an acceptable condition. * Ensure compliance to standard processes and required regulations for the ordering, receiving, storage and distribution of materials within all sites. * Train PSC, distribution and laboratory staff in the use of inventory control systems as applicable. * Effective contributor to Diagnostics Materials Management and Lean Sigma Deployment teams. * Identify and implement opportunities to reduce materials costs in the areas of consumption, waste and product design. * Follow-up on and resolve service and problem issues. * Identify incidents and non-conformances; escalate as appropriate * Ensure confidentiality of patient information. * Use personal protective equipment (e.g. gloves, lab coats) as specified in EHS procedures. * Maintain a clean, safe and orderly work environment. * Laboratory environment.   What you bring to the role: * 1- 2 years materials management experience, preferably in a lab environment; * High School Diploma or equivalent * 3 years of experience in an inventory management role * Working experience or understanding of MRP and ERP and Lean Manufacturing an asset. * Ability to lift a minimum of 25 pounds consistently, to shoulder height. repetitive movements and bending, turning and kneeling, as well as walking required * Ability to work autonomously * Basic knowledge of Excel, Outlook and Word, experience with Oracle an asset   What We Offer: Salary range: $41,525 - $52,946 CAD annually (commensurate with experience)

Position Summary The Customer Supply Chain Specialist  is responsible for end-to-end management of assigned customer accounts, including both external customer relationships and internal cross-functional coordination. This role ensures customer requirements are met by aligning demand, forecasting, capacity, inventory, and new product introductions across the organization. The position also owns performance measurement and reporting, tracking both Kolmar and customer KPIs—such as attainment, OTIF, inventory levels, excess/ obsolete materials disposition, BOM integrity and sales tracking—on a monthly basis. Key Responsibilities * Act as the primary point of contact for customers regarding orders, product availability, and delivery schedules. * Manage the end-to-end customer order process, ensuring timely and accurate order entry, confirmation, and fulfilment. * Prepare and lead weekly Open Order Review reports and discussions with customers.Coordinate with Planning, Production, Procurement, Warehouse, and Logistics teams to ensure customer demand is met. * Monitor order status, inventory availability, and production schedules to proactively identify and resolve supply issues. * Communicate order updates, delivery changes, and potential supply constraints to customers in a timely manner. * Work with internal stakeholders to prioritize customer requirements and minimize service disruptions. * Maintain accurate customer order data and master data within the ERP system. * Track and report customer service KPIs, including on-time delivery, order fulfilment, and backlog management. * Investigate and resolve order discrepancies, customer queries, and delivery issues. * Support demand planning and continuous improvement initiatives to enhance customer satisfaction and supply chain performance. * Build and maintain strong working relationships with customers and cross-functional teams. * Ensure compliance with company policies, quality standards, and service level agreements (SLAs). Qualifications 1. Bachelor’s degree in Business Administration, Supply Chain or a related field, or equivalent experience preferred. 2. 3–5 years of experience in a commercial, customer service, or account management role. 3. Strong interpersonal and leadership capabilities. 4. Excellent written and verbal communication skills. 5. Proficiency with manufacturing and supply chain information systems. 6. Ability to manage multiple priorities effectively in a fast-paced environment. 7. Proven problem-solving and conflict management skills. 8. Working knowledge of MRP/ERP systems. 9. Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint. 10. Ability to work independently with minimal supervision.