Customer-Focused System Engineer

“Think It, Build It, Ship It, Tweak It”… is what we try to use when we develop future processes for regulatory reporting and you will be involved in the development process in one of Swedbank’s fast paced business area. In Swedbank you have the opportunity to: Be involved in different steps in the development phase such as analysis, design, coding, test, and documentation depending on the scope for our various development Features. Create sustainable technical solutions for the regulatory reporting in tight collaboration with your team and the business users. Contribute to making good estimations of the development work and to be able to specify the work in stories and tasks. You will, together with your team colleagues, develop and manage the code in an efficient way, perform tests to protect quality and receive feedback from end users of the result. Practice having good understanding of the usage and to see problems and solutions from different perspectives. Be part of continuous integrations activities related to changes made in other areas affecting the Regulatory reporting system and this will require effective relationships and communication with other development teams in the organisation. Be part of cross-training and code reviews in order to ensure knowledge of the code is spread throughout the team. What is needed in this role: A strong developer background Knowledge and experience of Trading- and Capital Markets products. Datavault Microsoft SQL Server (MSSQL) Visual Studio SQL Server Integration Services (SSIS) CI/CD Basic understanding of these areas is beneficial: o Regulatory reporting o Financial Products o Agile Since we are developing solutions within the Regulatory reporting framework it is most valuable if you have a genuine interest and experience from this area within financial services, or else you need to be willing to initially study and learn about these regulations. The role also requires: To be responsible and self‑motivated Have experience of working with deadlines and multiple simultaneously ongoing initiatives Be a strong team player and enjoy problem solving together with your colleagues Contribute to and continuously improve agile ways of working. Be passionate about driving change into the business and that the key to success is by collaborating with others. You must also have a great interest and be willing to learn and develop within areas of code branching strategies, automated testing and learn how to apply Information Management structures of data used in the system. With us, you can experience: Personal and professional growth through self-leadership and continuous development. Meaningful work that positively impacts our workplace, our customers, and society. An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities. A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role. Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance. "Join our team and... become part of an international team of professional colleagues, who work together to deliver challenging projects, maximize customer satisfaction and contribute to Swedbank's position in society. You will be part of delivering real change into C&I and supporting the business on reaching the C&I strategic wanted position. Regulations such as MIFIR, REFIT and MMSR are on the agenda as well as daily maintenance of the Regulatory Reporting solution, which is currently under change." Susanne Petersson, your future manager The culture within our ART is delivery and customer focused and together with your team of equally passionate people you will constantly be challenged to think outside your comfort zone. We are looking for a Software Engineer to join our Regulatory Reporting Agile team. We work according to Scaled Agile Framework (SAFe), and our Lean-Agile mindset helps us to continuously reflect on and relentlessly improve our ways of working. We look forward to receiving your application by 14.08.2026.  Location: Stockholm Recruiting manager: Susanne Petersson We want to inform you that the selection process may begin after the summer holidays. We would like to let you know that a background check and a drug test may be a part of the process for this role. We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services. Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome. #LI-Hybrid

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, PayPal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely at every step of their journey. As part of Sinch, Mailjet benefits from a broader ecosystem while staying focused on building a simple, reliable, and powerful email experience. DESCRIPTION We're looking for a Product Designer to shape the future of our Conversational AI domain. In this role, you'll help lead the design and evolution of AI experiences across the agentic orchestration core, bot templates, and campaign creation, while setting the direction for how conversations are built and managed. You'll play a defining role in our next-generation LLM-powered conversational experiences and serve as a leading voice in how we approach AI-assisted product design. With a fresh brand, ongoing UI modernization, and strong support from product and engineering, there's real space to make a lasting impact. You'll help elevate the product from good enough to genuinely great, while mentoring others and raising the bar for design craft across the team. You'll own end-to-end design strategy and execution for your product area, from problem framing to production-ready work. Design & Innovate: Lead the design of next-generation conversational AI and bot-building experiences — intuitive, flexible, and built for scale. UX Discovery & Research: Lead discovery initiatives to uncover user insights and drive impactful research. Share findings clearly and help the team run measurable experiments to guide product direction. Collaboration & Stakeholder Engagement: Work closely with product, engineering, and cross functional partners to bring design visions to life. Build strong relationships and advocate clearly for the best user outcomes. Embrace Ambiguity: Approach uncertainty with curiosity — create clarity through validation, rigorous collaboration, and user insights, guiding the team toward actionable decisions in complex situations. UX/UI Strategy: Define and execute a scalable design strategy for the Orchestration domain that aligns with company goals and enhances user experience. Usability Testing & Metrics: Establish and monitor key usability and engagement metrics to assess design effectiveness and drive continuous improvement. Design System Contribution: Actively contributes to the design system to improve consistency, accessibility, and scalability across the product. Thought Leadership: Serve as a subject matter expert in UX for conversational AI and orchestration, sharing insights both internally and externally. REQUIREMENTS Extensive product design experience in B2B SaaS, ideally with a strong focus on complex workflow tools, conversational AI, or developer-facing products. Proven ability to define and execute design strategy that enhances product growth and aligns with business goals — not just delivery, but direction. Deep design craft across layout, typography, interaction, and visual systems, with a clear point of view and the skill to execute at a senior level. Strong UX discovery and research skills — able to lead initiatives, run experiments, and translate findings into product decisions. Exceptional communication and collaborative skills, working effectively with diverse teams including product, engineering, and senior stakeholders.  Strong analytical and problem-solving abilities with a customer-focused, outcome-driven approach. Expert-level Figma proficiency and extensive experience working with and contributing to design systems. A portfolio that demonstrates strategic thinking — how you frame complex problems, make trade-offs, and drive toward great solutions. Keen interest in AI and discovering new ways to apply it — both in your own workflow and in the products you design. Nice to Have Hands-on experience designing chatbot builders, orchestration tools, or conversational AI platforms. Familiarity with LLM-powered product experiences and the unique design challenges they introduce. Experience with growth mechanics such as onboarding, activation, conversion, and retention. Background in or curiosity about developer tools or technical user personas. Our corporate language is English, please submit your application in English. This position can be based hybrid out of our hubs in Antwerp (Belgium), Stockholm or Malmö (Sweden), or Madrid (Spain). Please note: candidates must already reside in and have the legal right to work in the chosen country. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!