AI Infrastructure & Operations Engineer

Education is one of the most important systems in the world. At Kognity, we build the technology that makes it work better, for the teachers delivering it and the students depending on it. The problems are real, the work is challenging, and the results show up in classrooms every day. We're a 125-person EdTech scale-up powering learning in 120+ countries, helping students and teachers thrive through an intelligent platform that combines rich, interactive pedagogy with smart AI and data. Why join Kognity? Work on problems that matter - Your work directly influences the lives of teachers and students in over 100 countries. The scale is global, and the outcomes are tangible. High ownership, high expectations - You are trusted to take initiative, make decisions and drive outcomes. Responsibility comes early, accountability is real, and results matter. A fast-moving, high-performing team - You will work with smart, driven colleagues across the globe on complex problems. Standards and expectations are high, feedback is direct, and the pace is fast. Continuous growth is the baseline - Everyone is expected and supported to learn quickly, improve constantly and raise their own bar. If you enjoy responsibility, momentum and meaningful challenge, you will thrive here. What you'll do: Take full ownership of the engineering operating system within your first three months: tools, vendor contracts, on-call staffing, and platform support, so no escalations land on the CTO by default and engineers never lose time to broken tooling or unclear process. Audit and overhaul the hiring process end to end, improving interviewer calibration, role consistency, and onboarding so that time-to-hire and time-to-first-meaningful-contribution both come down measurably. Own TLT facilitation and drive EM layer consistency, with sessions that end in decisions, shared practices aligned across teams, and cross-EM escalations resolving below CTO level within six months. Build and maintain the engineering progression framework and performance data infrastructure, from a sharp draft in the first three months to a live, Tech 2.0-aligned framework with salary bands agreed with HR and EMs actively using it in performance conversations. Drive cultural and strategic change from decision to operating reality, particularly the Tech 2.0 rollout, owning the rollout plan, adoption tracking, and the rituals that make change stick across the org over an 18-month horizon. What we're looking for: A background as a senior, principal, or staff engineer, with subsequent experience in engineering leadership or management, ideally including people management in a scaling product organisation. Proven ability to operate without formal authority, driving change through credibility and relationships rather than positional power, and comfortable influencing senior engineers and EMs alike. Strong systems thinking with a bias for simplification: able to look at a complex set of processes and find the version that removes friction without losing what matters. High signal-to-noise communication, both written and verbal, with the ability to translate between strategic direction and operational reality and surface the right information at the right level. A passion for AI and a drive to experiment with new tools to enhance creativity, decisions, and execution. How we hire Discovery call with a Recruiter Hiring manager discussion Case study Values discussion Leadership talk References Every qualified person will be evaluated regardless of age, gender, identity, nationality, ethnicity, sexual orientation, disability status or religion. We're committed to building a diverse, inclusive team and welcome people of all backgrounds, experiences, perspectives, and abilities.

About Keyfactor Our mission is to securely connect the world: humans, machines, and AI. Keyfactor is the leader in trust infrastructure for AI and machines, helping the world’s largest enterprises and government agencies take control of the cryptographic identities that safeguard every digital interaction. Behind the platform is a global team of people who care deeply about the work and each other. We move fast, think big, and show up for one another every day. If you’re looking for work that matters and a team that brings out your best, we hope you’ll trust your future with Keyfactor! Title: Senior Cloud Engineer Location: Stockholm, Sweden Experience: Senior Job Function: Cloud Operations Employment Type: Full-Time Industry: Computer and Network Security About the position The Senior Cloud Engineer designs, implements, and evolves complex cloud infrastructure and automation solutions with a high degree of autonomy. This role owns systems and solutions that have significant impact on service reliability, security posture, and operational scalability. Senior Cloud Engineers act as technical leaders within the team, contributing to standards, mentoring peers, and supporting cross-functional initiatives. The position can based in our Stockholm, we follow a hybrid work model with excellent flexible working practices. Applicants must hold a valid Right to Work in Sweden. Responsibilities Infrastructure as Code (IaC) Owns and evolves complex Infrastructure as Code solutions across the cloud environment Makes independent design decisions within established architectural standards Delivers improvements that enhance scalability, reliability, and team efficiency Provides technical guidance and review for less senior engineers Configuration Designs and maintains complex configuration management solutions Defines configuration patterns and best practices used across the environment Reviews and guides configuration work performed by other engineers Data Center Operations Maintains an accurate and up-to-date inventory of all physical hardware within the data center, such as HSMs, USBs, Smartcards, SSDs and Shock-Proof cases. Informs supervisor when certain materials are running low. Maintains detailed records of all data center operation activities, including changes to tamper evident bag numbers, incidents, and access to client materials. Follows proper procedures on strict guidelines for Root Signings, Disaster Recovery, CRLs and CSR signings. Ensures proper asset disposal procedures are followed. Is able to follow documented procedures on how to properly handle sophisticated hardware security modules and KVM devices. Can perform configurations of the hardware security module and KVM with supervision from more senior peers. Task Automation Designs and builds advanced automation solutions using scripting, APIs, and Azure-native services Drives automation initiatives that improve operational consistency and efficiency Supports process improvement through tooling and automation Networking Designs and implements cloud networking solutions within approved security and compliance constraints Applies deep knowledge of networking protocols and standards to support hosted services Participates in compliance audits and provides technical input Monitoring & Alerting Defines and improves monitoring, alerting, and observability strategies Ensures monitoring logic supports service reliability and rapid incident detection Mentors peers on monitoring best practices Patch Management Leads patch management strategies and execution Resolves escalated patching issues and drives process improvements Contributes to the evolution of patching standards and practices PKI Knowledge Applies strong understanding of PKI concepts in support of customer and hosted environments Performs PKI tasks for custom deployments Contributes to strategy and design discussions for hosted PKI services Produces technical documentation for PKI designs and processes Participates in cross-functional certificate reviews Product Knowledge Serves as a subject matter expert on Keyfactor’s hosted products Troubleshoots complex product issues across hosted environments Participates in strategy and design discussions for new product offerings Supports testing of new product versions and provides feedback to product teams Interfaces with customers on hosted architecture and security posture when required Minimum Qualifications, Education, and Skills High School Diploma or equivalent experience 5+ years of related work experience and strong knowledge within their functional area Expert-level knowledge of Microsoft Azure, including native services and tooling Deep hands-on experience with Infrastructure as Code (IaC) and configuration management tools Advanced proficiency in PowerShell scripting (high complexity) Extensive experience with Windows systems administration, including Windows Roles & Features and Active Directory Advanced problem-solving skills, with the ability to troubleshoot and resolve complex issues Strong written and verbal communication skills with a professional demeanor Strong organizational, time-management, and attention-to-detail skills Proven ability to collaborate effectively within and across cross-functional teams Self-motivated, able to manage complex work and projects to completion with minimal oversight Comfortable working in a fast-paced, deadline-driven environment Travel Requirements Up to 15% travel time required Compensation Salary will be commensurate with experience.