End User Automation Engineer

ABOUT BARINGA  Baringa is a global consulting firm that partners with leaders to drive change and create value. With deep industry expertise, and enabled by advanced technology, the firm helps clients to deliver with greater confidence and certainty. With over 2,000 people across the UK, Europe, North America, Asia and Australia, the firm combines global insight with local understanding. The firm works across energy and resources, financial services, government and public sector, consumer products and retail, pharmaceuticals and life sciences, manufacturing, and technology, media and telecoms, with capabilities spanning strategy, transformation and operational excellence – all powered by advanced technology, data, AI and digital innovation. Clients value Baringa’s collaborative approach and the way its teams integrate seamlessly – all working with a shared understanding of what matters most. The firm is known for its kind, curious experts who listen closely and care deeply about client success as they help clients transform energy markets, modernise financial platforms, expand telecoms and digital networks through advanced data analytics, enable digital services in government, and unlock growth in consumer sectors. Certified as a Great Place to Work around the world, Baringa has been recognised by the Financial Times in 22 categories of its UK Leading Management Consultants rankings, and by Forbes for four consecutive years as one of the World’s Best Management Consulting Firms.   OUR TECHNOLOGY AND CYBER TEAM ARE LOOKING FOR AN EXPERIENCED END USER COMPUTING LEAD TO JOIN THE TEAM.  We are looking for an experienced End User Computing (EUC) Lead to own and evolve our digital workplace experience. This role is responsible for delivering secure, reliable, and modern end‑user platforms across Windows, macOS, mobile, and virtual environments, ensuring consistent experience for colleagues across the organization. The End User Computing Lead plays a strategic and hands‑on leadership role, setting direction for End User Computing services while leading a skilled technical team and working closely with Cyber Security, Infrastructure, Service Desk, and Technology Fulfilment teams. This is a key role for someone who enjoys balancing user experience, security, and operational excellence, and who wants to shape the future of the modern workplace.   WHAT YOU WILL BE DOING * Define and own the End User Computing (EUC) vision, operating model, and roadmap, aligned with wider IT and business strategy * Act as the primary owner for EUC platforms, standards, and service outcomes * Translate business needs into scalable, secure, and user‑focused solutions * Lead the management and standardization of Windows and macOS client platforms * Own endpoint management and tooling such as Intune, JAMF, application deployment, and privilege management * Drive improvements in Windows and macOS patching, and application lifecycle management * Oversee hardware strategy and device standards, partnering with fulfilment and asset management teams * Partner closely with Cyber Security to ensure EUC platforms align with Zero Trust and security policies * Promoting automation and self‑service, drive ServiceNow and workflow integrations across EUC processes * Drive ServiceNow and workflow integrations across EUC processes * Build capability across modern endpoint technologies and cloud‑based solutions * Work closely with Infrastructure, Service Desk, Cyber, and other stakeholders to ensure smooth service deliver * Lead, mentor, and develop a cross‑skilled EUC team YOUR SKILLS AND EXPERIENCE * Proven experience leading End User Computing / Digital Workplace services * Strong technical background across Windows, macOS, endpoint management, and modern workplace tooling * Experience defining service ownership, roadmaps, and operating models * Demonstrated ability to balance user experience, security, and operational stability * Strong people leadership and stakeholder management skills * Experience working in cloud‑first or hybrid enterprise environments  * Exposure to Zero Trust, endpoint security, and compliance frameworks * Experience driving automation and self‑service initiatives * The following certifications will be considered as advantage for the position: ITIL Foundation, Lean Six Sigma Yellow or Green Belt, Azure Fundamentals AZ-900, Azure Administrator Associate, AZ-104, Endpoint Administrator Associate MD-102, JAMF 100 WHAT A CAREER AT BARINGA WILL GIVE YOU  PUTTING PEOPLE FIRST. BARINGA IS A PEOPLE FIRST COMPANY AND WELLBEING IS AT THE FOREFRONT OF OUR CULTURE. WE RECOGNISE THE IMPORTANCE OF WORK-LIFE BALANCE AND FLEXIBLE WORKING AND PROVIDE OUR STAFF AMAZING BENEFITS. SOME OF THESE BENEFITS INCLUDE:  * Generous Annual Leave Policy: We recognise everyone needs a well-deserved break. We provide our employees with 5 weeks of annual leave, fully available at the start of each year. In addition to this, we have introduced our 5-Year Recharge benefit which allows all employees an additional 2 weeks of paid leave after 5 years continuous service.  * Flexible Working: We know that the ‘ideal’ work-life balance will vary from person to person and change at different stages of our working lives. To accommodate this, we have implemented a hybrid working policy and introduced more flexibility around taking unpaid leave.  * Corporate Responsibility Days: Our world is important to us, so all our employees get 3 every year to help social and environmental causes and increase our impact on the communities that mean the most to us.  * Wellbeing Fund: We want to encourage all employees to take charge and prioritise their own wellbeing. We’ve introduced our annual People Fund to support this by offering every individual a fund to support and manage their wellbeing through an activity of their choice.  * Profit Share Scheme: All employees participate in the Baringa Group Profit Share Scheme so everyone has a stake in the company’s success.  DIVERSITY AND INCLUSION We are proud to be an Equal Opportunity Employer. We believe that creating an environment where everyone feels a sense of belonging is central to our culture and that diversity is paramount to driving creativity, innovation, and value for our clients and for our people.  AN AWARD-WINNING WORKPLACE You can be a part of our ‘Great Place to Work’ – with our commitment to women and well-being in the workplace for all. Click here to see some of our recent awards and how we’ve achieved this.  USING BUSINESS AS A FORCE FOR GOOD.  We maintain high standards of environmental performance and transparency, which can be seen through our commitment to Net Zero with our SBTI-verified Scope 1, 2 and 3 emissions reduction targets and our support of the Better Business Act. We report our progress publicly and ensure that we are also externally assessed and scored through organisations like CDP and EcoVadis - helping us to continually identify where we can improve.  We have a long legacy of supporting the communities in which we work, and offer a variety of ways to contribute, by putting people first and creating impact that lasts. Our Corporate Social Responsibility (CSR) agenda is about giving back to the communities in which we live and work by sharing our skills, talent and time. In essence, we aim to empower and encourage everyone in the firm to contribute to the things we care about, and support registered charities and organisations with a clear social or environmental purpose to increase the positive impact they can have. JOIN US All applications received will be reviewed by a member of our Talent Acquisition team. We never rely solely on automated screening or AI tools to make hiring decisions. Your application will be considered for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability, age, faith or social background. We do not filter applications by university background and encourage those who have taken alternative educational and career paths to apply. We would like to actively encourage applications from those who identify with less represented and minority groups. We operate an inclusive recruitment process, ensuring reasonable adjustments where needed. Please contact a member of our Recruitment Team to discuss further.   BARINGA PRIVACY NOTICES For UK & EU Your personal data will be retained by Baringa for up to two years, in accordance with our UK Recruitment Privacy Notice / EU Recruitment Privacy Notice, to evaluate your application and meet our legal and reporting obligations. In line with the General Data Protection Regulation (GDPR), you have the right to request access to, rectification, or erasure (subject to legal limitations) of your personal data. For more information, please contact us at privacy@baringa.com For the USA Your personal data may be retained by Baringa for up to two years, as outlined in our Recruitment Privacy Notice (AMER & APAC), to support the recruitment process and internal reporting requirements. Where applicable, and in accordance with relevant federal and state laws, you may have the right to request access to or correction of your personal information. For further details, please contact privacy@baringa.com For Australia & Singapore Your personal data will be retained by Baringa for up to two years, in accordance with our Recruitment Privacy Notice (AMER & APAC), to assess your application and meet applicable reporting and legal obligations. In line with the Australian Privacy Act and Singapore’s Personal Data Protection Act (PDPA), you may have rights to access, correct, or request limited deletion of your personal data. For more information, please contact us at privacy@baringa.com

SumUp builds simple, affordable financial tools that help over 4 million small businesses across 37 markets get paid, manage their money, and grow. Beyond card payments, we offer a full suite of financial products - business banking, lending, invoicing, and money transfers - giving merchants everything they need in one place. We're a global fintech with over 3,000 people across 20+ offices, and Sofia has been one of our most important engineering hubs since the very beginning. Our Transfers Excellence squad sits within SumUp's Global Bank, and owns the core services that power how merchants and consumers move money. E.g. IBAN-based transfers, money in and out, and peer-to-peer payments via the SumUp consumer app. With the high volume transfers per hour across our European markets. That means reliability isn't a nice-to-have - it's the baseline for us. Right now, the team is replacing a set of market-specific implementations with a single, unified global transfer platform that will serve Europe, the UK, Brazil, Chile, and eventually the US and Canada.  Join our team and contribute directly to platform-level architecture that will shape how SumUp moves money at scale - work that directly impacts millions of small businesses every day. Our tech stack includes Kotlin, Java, Go, a bit of Elixir, AWS, Kafka, PostgreSQL, and Kubernetes, supported by a strong observability toolchain with Prometheus, Grafana, and Honeycomb. We also actively use AI‑assisted development tools such as Cursor, GitHub Copilot, and others. 🎥 Get a feel for life in our Sofia office. WHAT YOU'LL DO * Build and maintain backend services that sit at the heart of SumUp's transfer infrastructure, taking end-to-end ownership from development through to observability, testing and production support * Contribute to the migration from market-specific services toward a unified global transfer platform, working across a mix of active services and legacy systems being decomposed * Raise well-scoped pull requests, conduct thorough code reviews, and help maintain high standards of code quality and test coverage across the team * Participate in incident reviews and the on-call rotation, taking accountability for the reliability of the services you build * Contribute to the technical roadmap by participating in architectural discussions and proposing solutions for complex, distributed systems challenges * Apply AI tooling to accelerate your own engineering workflows and contribute to raising the team's overall AI literacy YOU'LL BE GREAT FOR THIS ROLE IF… * Solid experience as a Backend Software Engineer in modern languages (e.g. Kotlin, Go, Java, etc.). Kotlin is the team's primary language and we also work with Java, Golang, and Elixir. * Solid understanding of distributed systems and event-driven architecture. Experience with async processing and messaging tools like Kafka (or similar). * Experience working with microservice architectures, including Spring Boot and event-driven patterns, alongside solid knowledge of relational databases and API design * Comfortable working in high-throughput, regulated environments where reliability matters. Defensive coding and attention to edge cases are part of the job * Clear communicator in written and spoken English, with a collaborative approach to working across global teams  * Curious about the product impact, not just the code. Comfortable thinking about how backend decisions affect the end user experience.  WHY YOU SHOULD JOIN SUMUP * 🌍 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our modern Sofia office. This involves an office-first setup  * 🌈 Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced  * 🚀 Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success  * 📚 A dedicated annual L&D budget of €2000 and 10 paid days of educational leave which can be used to attend conferences and/or advance your career through further education  * 🏖 Generous time off: 25 days of paid leave, plus one extra day per year of service (up to 35), along with public holidays and special leave options  * 🏥 Peace of mind: additional health insurance and life insurance  * 💪 Stay active: on-site yoga and a co-sponsored Multisport card offering access to hundreds of sports facilities  * 🍽 Meal support: benefit from a tax-free food voucher program plus flexibility via our Re:Benefits platform  * 🚌 Easy commute: free shuttle buses connecting directly to Joliot-Curie metro station  * 🌴 Break4me: 1-month sabbatical after 3 years of service  * 🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team ABOUT SUMUP Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.