Sr Customer Technical Lead

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. AS A SENIOR MANAGER, SOLUTION ENGINEERING, YOU WILL: * Hire, coach, and inspire a high-performing team of Solution Engineers, driving career development, performance management, and continuous skill enablement. * Support and coach your SEs as they partner with Account Executives to discover customer pain points, develop opportunities, and secure the technical win. * Partner directly with senior customer technical leaders on strategic opportunities to articulate Okta’s platform value and secure technical buying decisions. * Build deep relationships with key partner technical sales leaders to establish Okta as their preferred identity security standard. * Partner with aligned Area Sales Directors to design, execute, and scale Go-To-Market strategies that consistently exceed regional booking targets. * Align with Sales, Marketing, Customer Success, and peer SE managers to share best practices, track market trends, and support organizational scaling. * Present on key Identity & Access Management (IAM) and cybersecurity topics at Okta events and industry conferences. * Collaborate with HR, Finance, and Operations on workforce planning, budget alignment, and talent acquisition strategies. * Serve as an ambassador between the field and headquarters, funneling critical customer feedback and product requirements directly to Okta's Product and Engineering teams. WE ARE LOOKING FOR DEMONSTRABLE EXPERIENCE IN: * A proven track record of managing and scaling high-performing Solution or Sales Engineering teams. * Attracting, recruiting, and onboarding top-tier technical sales talent in a high-growth environment. * Blending technical excellence with strong business acumen and value-selling methodologies to achieve and exceed business targets. * Establishing and maintaining trust-based relationships with key technical stakeholders at both customer and partner organizations. * Developing and maintaining deep hands-on technical expertise, with the ability to confidently lead architectural discussions across a complex, highly technical product portfolio. NICE TO HAVE: * Strong technical skills gained in the security or identity space (e.g., Workforce Identity, CIAM, PAM, ISPM, Federation/SSO, Active Directory, LDAP, or modern API-first security). * A strong understanding of competitor product offerings in the IAM, IGA, and cybersecurity markets.   Okta’s Top 5 Core Leadership Competencies are part of the deeply ingrained principles that guide all of our company’s actions. They also align strongly to our cultural cornerstones, our Okta values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. It’s our expectation that our managers and leaders embody these core competencies: * Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.         * Demonstrates Self-Awareness (EQ): Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. * Develops Talent: Developing people to meet both their career goals and the organization’s goals. * Drives Results: Consistently achieving results, even under tough circumstances. * Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. What we offer: * Generous stock in the company * Car allowance * Exceptional onboarding program for all new employees, plus continued learning and development through Okta University and specific accreditations.  * Team off-sites, events and networking opportunities.  * The chance to join a company growing 40% year over year.   #LI-Hybrid #LI-JP3 Below is the annual On Target Compensation (OTE) range for candidates located in the United Kingdom. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and comprehensive healthcare coverage and financial benefits including paid time off and parental leave in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/gbr. The OTE range for this position for candidates located in the United Kingdom is between: £163,000—£220,000 GBP The Okta Experience * Supporting Your Well-Being  * Driving Social Impact  * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Globality is the autonomous sourcing platform to manage the entire intake to award process. At Globality, we build agentic technology that transforms how global enterprises source goods and services — autonomously, at scale, and without the inefficiencies that have defined procurement for decades. Our platform interprets purchase intent, generates sourcing materials, evaluates suppliers, and executes negotiation strategies without manual intervention. The Role Globality's platform sits at the center of enterprise procurement workflows, which means our integration layer is a key aspect of our product. We connect into procurement platforms, vendor management systems, identity providers, and customer-managed middleware, and we are building that capability out aggressively. This role owns the integration product surface: defining how the platform connects to the systems our customers already operate, translating complex technical requirements into clear specifications, and ensuring those specs are delivered in a way that actually works in production enterprise environments. The right candidate brings procurement domain depth, hands-on familiarity with API patterns and integration architecture, and the communication range to run a discovery call with a customer's IT architects in the morning and a sprint planning session with our engineering team in the afternoon. What You Will Do * Product Definition and Roadmap * Own the integration product roadmap, including direct API integrations, webhook infrastructure, and middleware-based connectivity patterns * Define requirements for integrations with enterprise procurement and ERP systems including SAP Ariba, Coupa, SAP Fieldglass, and similar platforms * Translate customer workflow requirements into integration specifications that are unambiguous to engineering and implementable within agreed scope * Prioritize the integration backlog by weighing customer impact, implementation complexity, and strategic fit * Identify and document gaps in existing integration capabilities and build the case for closing them * Customer and Partner Engagement * Lead technical discovery with customer IT, procurement, and integration teams during pre-sales and implementation phases * Serve as the primary product point of contact for integration-related escalations and scope discussions * Produce customer-facing integration documentation, technical guides, and onboarding materials that meet enterprise standards * Work with partner and channel teams to support integration-related enablement for systems integrators and implementation partners * Cross-Functional Execution * Write detailed integration specs, API contracts, data mapping documents, and acceptance criteria for engineering * Collaborate closely with engineering on feasibility, trade-offs, and delivery; push back constructively when a proposed approach creates long-term maintenance risk * Define and own the integration test strategy alongside QA and engineering, including edge case coverage for real-world enterprise environments * Support go-to-market and sales engineering with accurate, current technical integration collateral What You Bring * Demonstrated experience in a product management or product owner role, with a track record of shipping integration-focused features in an enterprise SaaS context * Solid understanding of procurement workflows: requisition, sourcing, contract, purchase order, and invoice processes, and how they map to system configurations across platforms such as SAP Ariba, Coupa, or equivalent * Working knowledge of REST API design and consumption: you can read and write an OpenAPI spec, understand authentication patterns (OAuth 2.0, API keys, SAML/SSO), and reason clearly about pagination, error handling, rate limits, and versioning * Familiarity with middleware and iPaaS integration patterns (MuleSoft, Boomi, Workato, or comparable platforms): you understand when middleware is the right architectural choice versus a direct API integration and can speak to the trade-offs * Strong written and verbal communication: you can produce documentation that engineers, customers, and executives each find useful, and you can run a technical conversation without losing the business thread * Comfort operating with ambiguity in a fast-moving environment; you can scope a problem before the requirements are fully formed * Consulting background, particularly in enterprise technology implementation, systems integration, or procurement transformation * Experience working directly with enterprise customer technical teams on integration projects, including managing scope, communicating limitations, and navigating organizational complexity on the customer side * Exposure to ERP systems (SAP, Oracle, Workday) in the context of procurement or finance workflows * Familiarity with B2B data standards such as cXML, EDI, or PEPPOL Nice to Have * Hands-on coding experience in any language; you do not need to be a practicing engineer, but candidates who have written production code tend to produce better specs and build faster credibility with engineering teams * Experience with webhook architecture, event-driven integration patterns, or async messaging systems * Background in enterprise procurement technology, either as a vendor, implementer, or buyer-side practitioner Why Globality The opportunity is enormous. Enterprise procurement is one of the last major business functions to be transformed by AI. We're not optimizing at the margins — we're fundamentally rethinking how trillions of dollars get spent. The team is world-class. Our leadership team brings decades of experience from leading global enterprises, and our culture is built for people who want real ownership, not titles. You'll have real impact. This isn't a role where you execute someone else's playbook. You'll shape the strategy, build the programs, and see the direct business impact of your work. We work together — literally. We’re in the London office 4 days a week because the best ideas—and the fastest decisions—happen face to face.    We are an equal opportunity employer. We believe diversity makes our team better and that discrimination based on race, gender, or anything else is self-defeating. Keeping your data safe is important to us. Any information provided will be processed by Globality in compliance with applicable data privacy laws and regulations, including, but not limited to, the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act of 2018 (CCPA). For any questions you may have in this regard, please contact HR@globality.com [HR@globality.com].