Senior Designer - personal care packaging

ABOUT US At Design Bridge and Partners we believe design is the most powerful means of driving positive change. Whatever the business. Whatever the challenge. Because design answers the big questions. Reshaping how organisations behave and how people experience the world. So we’re redefining what design is and what design can do for brands, businesses, people and planet. We see design as the thread that unifies brand across strategy, identity, experience, and guardianship. With 850 people in 12 countries, our clients include NASA Artemis, Unilever, Coca-Cola, Microsoft, Diageo, Mastercard, Intel, Mondelez, Tencent, HSBC, Colgate, Reckitt, Fortnum & Mason and the BBC. ABOUT WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. ABOUT THE ROLE Are you ready to lead creative work for some of the world’s most loved consumer brands? We’re looking for a Senior Client Manager who’s passionate about branding, thrives in the fast-moving world of Drinks and CPG, and knows how to turn ambitious ideas into standout results. This is a role at the heart of brand-building, where strategy meets design, and packaging tells a story. You’ll work with major global players across drinks, food, personal care, beauty, and wellbeing, managing high-profile projects that shape the way consumers engage with brands on-shelf and beyond. From bold redesigns to subtle evolutions, multi-market rollouts to sustainability-led innovation, you’ll drive projects from concept through to delivery. Partnering closely with cross-functional teams of strategists, designers, and creatives, you’ll ensure the work delivers against both creative ambition and commercial goals, on time, on budget, and on brief. ABOUT YOU  You’ll bring a solid background in brand, design, or creative agencies, with experience leading complex packaging and design projects for large scale, global drink and CPG brands. You’re comfortable working within brand frameworks, navigating multi-market rollouts, and balancing creativity with commercial know-how. You’re organised, proactive, and thrive on managing moving parts with clarity and precision. You communicate with confidence and empathy, whether you’re presenting ideas, solving challenges, or aligning a team around a shared goal. Your attention to detail is matched by your ability to see the bigger picture, keeping projects on track without losing sight of the end vision. Above all, you’re someone who brings energy, curiosity, and a sense of ownership to your work. You love working collaboratively, enjoy building strong relationships, and are excited by the chance to contribute to brands that people genuinely care about. WHY US? World-famous brands. National icons. Technology unicorns. Plucky upstarts no one’s yet heard of. You’ll get to work on all of these, with a team of brilliant, optimistic people right by your side and scattered all across the world. We’re passionate about our people and their careers. We’ll help you to develop your skills and provide you with outstanding benefits. So, you’ll have a chance to make your mark on our future, as we make a mark on yours.   Design Bridge and Partners is an equal opportunity employer and considers applicants for all positions without regard to race, religion or belief, sex, age, national origin, citizenship status, marital status, genetic information, sexual orientation, gender identity, physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion and strives to recruit a diverse slate of candidates to help us achieve that goal. Due to the volume of applications, we unfortunately can only respond to successful candidates. We will not accept unsolicited CVs or approaches via recruitment agencies.   #LI-DNI #LI-DNP

SENIOR SERVICE DESIGNER 6-Month Full-Time Contract | Sydney CBD (Pitt Street) | Hybrid Working Closing date Sunday, August 2nd, 2026 Are you passionate about reimagining services that make a genuine difference to people's lives? At Uniting, we're looking for a Senior Service Designer who thrives on understanding how services work today—and how they could work better tomorrow. You'll bring curiosity, creativity, and a human-centred mindset to redesign services that improve experiences for our customers, employees, and communities. This is an opportunity to work on meaningful transformation across one of Australia's largest purpose-led organisations, partnering with diverse teams to create services that are intuitive, effective, and truly customer-centred. WHAT YOU'LL BE DOING You'll lead end-to-end service design initiatives, combining research, insight, and collaboration to solve complex problems. From mapping current and future state processes, customer journeys, and service blueprints to facilitating co-design workshops and testing new ideas, you'll help shape services that deliver better outcomes for everyone who interacts with Uniting. Working closely with stakeholders across technology, marketing, operations, and service delivery, you'll champion human-centred design and influence customer-first thinking across the organisation. WE'RE LOOKING FOR SOMEONE WHO... * Loves pulling services apart to understand how they work—and redesigning them to work even better. * Can seamlessly switch between front-stage customer experiences and the behind-the-scenes processes that make them possible. * Has exceptional process mapping skills and can confidently map current and future state processes, identifying pain points, dependencies, opportunities, and improvements across complex services. * Is naturally curious and enjoys uncovering customer needs through research and insight. * Brings strong experience in service design, design thinking, and human-centred design methodologies. * Is confident facilitating workshops, leading co-design sessions, and bringing diverse stakeholders together. * Has experience creating customer journeys, service blueprints, personas, and prototypes. * Is comfortable working with ambiguity, translating complex information into practical solutions. * Is confident using tools such as Miro, Figma, Sketch, Adobe Creative Suite, or similar, and embraces AI to enhance the way you work. * Enjoys collaborating, influencing, and challenging thinking in a respectful and constructive way. * Will be an active member of a supportive team and community of practice. YOU'LL BRING * A degree in Service Design, UX, Interaction Design, or a related discipline. * Demonstrated experience delivering successful service design projects in complex environments. * Strong research capability across qualitative and quantitative methods. * Exceptional visual communication, storytelling, and facilitation skills. * A portfolio that showcases your service design thinking and impact. * A curiosity for AI and how it might improve services. Experience working across enterprise-scale organisations or within sectors such as technology, financial services, philanthropy, or other complex service environments will be highly regarded. SHOW US HOW YOU THINK When you apply, please include a link to your portfolio or attach a few examples of service design work you're proud of. We love seeing customer journeys, service blueprints, workshop outputs, prototypes, case studies, or anything that demonstrates your approach to solving complex problems. Confidential or de-identified examples are perfectly fine. WHY UNITING? At Uniting, our purpose is to inspire people, enliven communities, and confront injustice. Every improvement you help design has the potential to positively impact the lives of the people and communities we support across NSW and the ACT. You'll also enjoy: * Hybrid working with a modern Sydney CBD office on Pitt Street. * A collaborative and highly capable Service Design team where ideas are welcomed. * Meaningful work with real social impact. * Salary packaging benefits to increase your take-home pay. * Access to Fitness Passport and a range of employee wellbeing initiatives. If you're energised by solving complex service challenges, influencing meaningful change, and creating better experiences through human-centred design, we'd love to hear from you. For further information, please contact Louise Massie, Senior Talent Acquisition Specialist, at mmassie@uniting.org [mmassie@uniting.org]. To ensure every application is managed fairly and consistently, all applications must be submitted through our online careers portal. Unfortunately, we aren't able to accept applications sent directly via email. ABOUT UNITING Uniting NSW & ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services, and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing, and inclusion of children and young people. EMPOWERED BY DIVERSITY At Uniting, inclusion isn't just something we value—it's how we work. We welcome people from all backgrounds, experiences, and identities, and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people of all ages, cultural backgrounds, faiths, genders, and sexual orientations. If you require adjustments to participate in our recruitment process, please let us know.