Staff TDI Site Reliability Engineer, Okta Federal

P-57 At Databricks, we are obsessed with enabling data teams to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best Data Intelligence Platform, so our customers can focus on the high value challenges that are central to their own missions. Founded in 2013 by the original creators of Apache Spark, Databricks has grown from a tiny corner office in Berkeley, California to a global organization with over 1000 employees. Thousands of organizations, from small to Fortune 100, trust Databricks with their mission-critical workloads, making us one of the fastest growing SaaS companies in the world. Our engineering teams build highly technical products that fulfill real, important needs in the world. We constantly push the boundaries of data and AI technology, while simultaneously operating with the resilience, security and scale that is critical to making customers successful on our platform. We develop and operate one of the largest scale software platforms. The fleet consists of millions of virtual machines, generating terabytes of logs and processing exabytes of data per day. At our scale, we regularly observe cloud hardware, network, and operating system faults, and our software must gracefully shield our customers from any of the above. As a Data Scientist on the Data Team, you will help build a data-driven culture within Databricks by helping solve product and business challenges. The Data team also functions as an in-house, production "customer" that dogfoods Databricks and drives the future direction of the products. The impact you will have: * Shape the direction of some of our key data science areas - segmentation, recommendation systems, forecasting, product analytics, churn prediction and insights. * Work closely with Engineering, Product Management, Sales and Customer Success to understand product usage patterns and trends and make data-driven decisions, recommendations and forecasts. * Manage stakeholders for their focus area - gather changing requirements, define project OKRs and milestones, and communicate progress and results to a non-technical audience. * Mentor and guide junior data scientists on the team by helping with project planning, technical decisions, and code and document review. * Represent the data science discipline throughout the organization, having a powerful voice to make us more data-driven * Build self-serving internal data products to make data simple within the company. * Represent Databricks at academic and industrial conferences & events. What we look for: * 7+ years of data science, machine learning, advanced analytics experience in high velocity, high-growth companies * Extensive experience in applying Data Science / ML for the end-to-end development and deployment of data-driven products for solving business problems. * Familiarity with product data science - understanding and tracking customer and user behavior using lenses like adoption, churn, cohorts, segmentation and funnel analysis. * Experience collaborating with and understanding the needs of stakeholders from a variety of business functions. We work most closely with Product, Sales and Engineering at the moment, but also work with the Marketing and Finance organizations. * Strong coding skills in general purpose languages like Scala or Python, and familiarity with software engineering principles around testing, code reviews and deployment. * Proficient in data analysis and visualization using tools like R and Python. * Experience with distributed data processing systems like Spark, and proficiency in SQL. * MS or Ph.D. in quantitative fields (e.g., Statistics, Math, Computer Science, Physics, Economics, Operational Research or Engineering)   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $192,000—$260,000 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

P-1011 Job Location: San Francisco Bay Area, CA  As a Sr. Staff Technical Solutions Engineer and tech subject matter expert, you will partner closely with our Field and Engineering teams to deliver high-touch specialized support and tailored technical solutions for Databricks' largest and most strategic customers in the Digital Native Business (DNB) segment. In this customer-facing role, you will leverage your technical expertise in Apache Spark™ and other data technologies to triage and resolve complex product issues and unblock our customers’ most critical technical challenges.  THE IMPACT YOU WILL HAVE * Perform advanced Troubleshooting and Root Cause Analysis to resolve performance and reliability issues in Spark, SQL, Delta, Streaming, and Databricks runtime features using tools like Spark UI metrics, Mosaic AI Model Service, DAGs, and event logs. * Discover requirements for continuous monitoring to detect early performance issues working with R&D and NOC teams to optimize the DNB customer environments.  * Build Rapid POCs, Test/Deploy/Monitor the solutions built by Databricks Engineering to address customer challenges and showcase advanced Spark/ML/AI runtime capabilities aligned with their business goals. * Develop comprehensive playbooks and maintain a knowledge base of common issues and solutions for Spark, ML, and AI workflows. * Train customer engineering and business teams on best practices in performance tuning, debugging, and effectively leveraging Databricks Features. * Pilot new best practices processes/ programs, champion process improvements, and collaborate with cross-functional teams to enhance the customer experience. * Advocate for customers in business review meetings and maintain close relationships as a trusted advisor and primary technical point of contact. * Collaborate onsite with Field Engineering, Sales, and Product teams during customer engagements and technical presentations to provide rapid solutions to production-impacting issues, demonstrating deep technical expertise and building strong customer trust.   WHAT WE LOOK FOR * Technical Expertise in Big Data and Spark: 8–12 years of experience designing, building, and troubleshooting distributed computing applications, with 4+ years delivering production-scale Spark/ML/AI solutions using Python, Java, or Scala. * Data Engineering Specialization: Hands-on expertise with Data Lakes, SQL-based databases, and Cloud-based Data Warehousing/ETL tools like Snowflake, Redshift, Bigquery, etc * Advanced Tech Skills: Deep knowledge of Spark core internals, Delta/Iceberg, JVM optimization, and memory management, with additional proficiency in AI ecosystems like Machine Learning, Deep Learning, and Generative AI. * Cloud and CI/CD Skills: Practical experience with AWS, Azure, or GCP, coupled with expertise in building and managing CI/CD pipelines, monitoring, and alerting systems. * Customer-Facing Experience: 3–5 years in customer-facing roles such as Technical Account Manager or Solutions Architect, demonstrating strong communication, relationship-building, and problem-solving skills. * Advanced Proactive Problem Solving Skills: Proven ability to anticipate, identify, and mitigate risks while planning solutions for production challenges. Effectively use sound business judgment, risk avoidance and subject matter expert resources to coordinate team efforts to solve problems.  * Collaboration and Leadership: Proven ability to work with cross-functional teams and senior leadership to address roadblocks, mitigate risks, and drive customer success while creating impactful documentation for self-service solutions.   Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles.  Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipates utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here.   Local Pay Range $141,700—$250,800 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.