Senior Manager, Community Marketing

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are seeking an experienced Sales Operations Manager to partner with our Sales team for New Business and Inside Sales across all segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions. This is a full time role that can be held from one of our US hubs or remotely in the United States. WHAT YOU’LL DO AT FIGMA: * Serve as the primary business partner to New Business and Inside Sales leadership — owning the operating rhythm, surfacing insight and bringing forward a data driven point of view that informs decisions that accelerate growth across both segments * Own the end-to-end forecasting process for New Business and Inside Sales, bringing rigor and repeatability to pipeline reviews while continuously evolving methodology as market dynamics and go-to-market motions shift * Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing funnel trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions * Shape the organizational foundation of both segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably * Define and govern rules of engagement across account ownership, lead routing, and AE–ISR collaboration, creating clarity that reduces friction and maximizes coverage across the segment * Build and maintain intelligence systems — dashboards, performance reports, and automated insights — that leverage AI to compress the time from data to action for sales and finance leadership * Deploy AI tools and workflows to continuously improve operational processes: from pipeline analysis and forecasting accuracy to identifying patterns in rep performance and segment health that would be impossible to surface manually * Partner cross-functionally with Sales Systems, Finance, and Marketing Operations to uphold data quality and governance standards — ensuring the insights leadership relies on are trustworthy, timely, and actionable WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 5+ years of sales operations experience, preferably in a high-growth SaaS environment * Strong analytical and technical skills, with proven expertise in Salesforce, SQL and BI tools (specifically Sigma) * Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code * Strong communication skills with the ability to translate complex analysis into clear, actionable insights and deliver sophisticated models, spreadsheets, and executive presentations to senior leadership WHILE NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * Deep SQL knowledge and experience with Sigma and Gong At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.     Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.  Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $140,000—$245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

PARTNER DEVELOPMENT MANAGER, PROLIFIC FOR RESEARCH Location: San Francisco (Hybrid)   Prolific Prolific is the world’s most trusted infrastructure for human data. Today, tens of thousands of researchers from enterprises and top universities across the globe rely on Prolific to power their work, from peer-reviewed studies to the next generation of technological breakthroughs.   Prolific's partnership ecosystem is a key growth engine for Prolific. The next generation of AI-powered research platforms are growing rapidly disrupting the market, and the foundation of their success is the authentic, rich human data that only Prolific can provide. To help us drive this next phase of growth, we are looking for a commercially driven partnerships professional with 5-7+ years of experience building and growing revenue-generating partnerships within research or industry. Success will be measured against the team revenue target, so close collaboration with Partner Success and Partner Sales Managers based in the UK will be critical. We want the successful candidate to help shape our partner strategy and direction and lead commercial conversations with our largest strategic partner opportunities, so knowledge and demonstrable experience of working with platform partners in the market research, UX/product testing, or user research space is a huge plus. This will be our first US partner hire, and the role will report directly to the Head of Sales and Partnerships at Prolific for Research. We'd ideally like someone based in the Bay Area, given the concentration of partners and prospects there, though we'll consider candidates elsewhere in the US who can travel to San Francisco frequently.   The Role The market research industry is being disrupted by rapidly growing AI native research platforms. At Prolific, we have invested in a strong channel partner ecosystem across AI-moderated research, UX/product testing, and user research that now sees us embedded as the participant infrastructure for the most rapidly growing companies in this space—Outset, Maze, ListenLabs, and Dialogue AI, to name just a few. As our first on-the-ground partner team hire in North America, the Strategic Partner Lead will work closely with partner success and partner sales to own founder and executive-level relationships with high-value research partners, build Prolific’s profile across the startup and scale-up ecosystem, and drive meaningful revenue growth across both existing and new partnerships.   The partner lead will report to the Head of Sales and Partnerships at Prolific for Research and be based in the Bay area.  This is a high-visibility, commercially focused role that sits at the intersection of partnership growth and new partner development. You will be the partnership face of Prolific for Research in the US, engaging at founder and executive level, maximizing our share of spend across existing partners, and identifying and working with partner sales to close the next generation of research platform partners. Success in the role is measured by performance against the global team revenue target, covering both existing and new logo partners. This is a fabulous opportunity to make a huge impact within a well-funded and very well-respected scale-up, driving growth in a key focus market for Prolific. We want you to have a voice, help shape our partnership strategy, and directly contribute to the success of the sales and partnerships team.   What you'll be doing Drive Revenue Growth Across the Partner Ecosystem * Own and deliver the partner team revenue target, covering growth across existing partners and new partner acquisition. * In collaboration with partner success and partner sales, increase revenue and usage across the existing partner base by identifying expansion opportunities, deepening platform adoption, and maximizing Prolific’s share of spend. * Build senior relationships with US target partners and optimize time to revenue once engagements are closed. * Support complex, non-standard deal negotiations with strategic partners. Build and Own Senior Partner Relationships * Lead executive and founder-level engagement across Prolific’s research partner ecosystem—including heads of research, C-suite stakeholders, and founding teams/investors. * Work closely with your partner success colleague to build deep, trusted relationships with our largest partners in North America as well as with emerging platform providers across the research and AI-moderated research spaces. * Serve as the senior commercial point of contact for US-based partners, ensuring Prolific is embedded at the strategic level within key partner accounts. Act as a Strategic Partner to Key Accounts * Develop a deep understanding of partner research workflows, business models, and growth objectives. * Identify growth opportunities within accounts and shape how partners leverage Prolific’s platform—including participant supply—to maximize value and drive usage. * Provide strategic input that influences partner direction and strengthens long-term commercial relationships. Build Market Presence and Ecosystem Awareness * Represent PfR externally at conferences, industry events, and speaking engagements relevant to US research, AI tools, and the SaaS ecosystem. * Build Prolific’s brand and credibility with founders, operators, and investors across the US startup and scale-up community. * Identify and develop new channels, communities, and networks that expand Prolific’s reach and pipeline. Collaborate Closely Across the Business * Work closely with Partner Success and Partner Sales colleagues to ensure a coordinated approach across the full partner lifecycle—from pipeline and onboarding through to expansion. * Feed market intelligence, partner insights, and competitive dynamics back into product, marketing, and strategy teams. * Act as a bridge between the US market and the broader Prolific partnership team, ensuring local context shapes global decisions.   What you'll bring * 5-7+ years of experience with a demonstrable track record in a quota-carrying partner, sales, or business development role—ideally within the market research, UX/user research, product testing, or adjacent SaaS space. * An established network within the US research, AI tools, or SaaS ecosystem, with a proven ability to build relationships at the founder and C-suite levels. * Proven track record of meeting or exceeding revenue targets in a commercially focused partnership or sales capacity. * Experience working with usage-based commercial models and land-and-expand growth motions. * Exceptional communication and interpersonal skills—as comfortable in a one-to-one exec conversation as presenting on a conference stage. * A collaborative, low-ego working style: you build trust quickly with partners and colleagues and know how to add value across a team. * Comfortable operating in a scale-up environment—resourceful, experimental, and energized by ambiguity. * Willing and able to travel regularly across North America for partner meetings, conferences, and industry events. * Knowledge of the participant/panel/recruitment market within research   What we expect from you We’re proud of the culture we’ve built at Prolific, and as a Prolifico, we expect you to contribute positively to our workplace culture by embracing our core principles: * Celebrate our wins—for our customers, partners, prolificos, and Prolific. * Break down silos to partner across teams, fostering a unified effort toward company objectives. * Strive for excellence in all that you do, setting and working towards ambitious goals. * Continuously seek opportunities for improvement and innovation, pushing the boundaries of what’s possible. * Act with integrity, prioritizing customer satisfaction and trust above all else. * Actively seek and act on customer feedback to deliver solutions that exceed their expectations. * Manage your time efficiently, focusing on tasks that drive impact and support our mission. * Take ownership of your responsibilities, and be accountable for your progress and the quality of your work. * Approach challenges with a growth mindset, viewing them as opportunities for learning and innovation. * Encourage and participate in experimentation, embracing failure as a valuable learning experience.   Why join Prolific  Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture. At Prolific, our compensation packages for eligible roles include base salary, equity, and benefits. Many roles also include the opportunity to earn a cash variable element, such as a bonus or commission. Each job posting shows a salary range that reflects the minimum and maximum target for new hires, based on the role’s location as well as your skills, experience, and relevant education or training. You can check the job posting’s subtitle to see where the position is based. Your recruiter will also be happy to share the specific salary range for your preferred location during the hiring process. For pay transparency, the base salary range for this full-time role in the USA is $175 - $225.   Links to more information on Prolific Benefits  External Handbook  Website  Youtube    Privacy Statement By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organization planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.