Manager, Technical Solutions

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for an expert Technical Program Manager (TPM) to support our Security Operations team. In this role, you’ll partner with our Business and Technology teams to lead cross-functional programs that are critical to how we manage risk and secure our organization. You’ll ensure alignment across teams, deliver on commitments, develop solutions, and clear roadblocks so we can move forward together. Beyond execution, you’ll roll up your sleeves to shape how teams work together—championing security practices, strengthening operations, and solving tough problems with scalable, repeatable practices. This is a full time role that can be held from one of our US hubs or remotely in the United States. WHAT YOU’LL DO AT FIGMA: * Own end-to-end program execution for security, compliance, and infrastructure initiatives—managing dependencies, milestones, risks, and reporting at a portfolio level * Lead highly cross-functional programs, using strong project management skills to deliver complex initiatives in a collaborative and transparent way * Drive project alignment by handling dependencies, guiding technical discussions, facilitating decision making, and ensuring the right conversations happen at the right time * Influence outcomes by building trusted, strong partnerships across the organization * Champion effective ways of working—finding the right balance of tools, structure & practices while continuously improving how we collaborate and deliver on our commitments WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 5+ years of program or project management experience in a cloud or SaaS environment supporting enterprise technology or security teams * Strong understanding of information security principles and controls, including data protection, access management, and application security * Ability to dive into technical details and apply that knowledge to drive alignment and solve complex challenges * Experience communicating complex security risks and tradeoffs to both technical and non-technical audiences * Proficiency with project management and collaboration tools (e.g., Asana, Google Workspace, Slack, Zoom, Notion, Figma) and the judgment to apply them effectively based on team needs WHILE NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * PMP & Scrum Certifications * Prior experience with identity and access management systems and practices, vendor security and technology governance processes, risk assessments, security investigations, detection and response operations, and incident response * Familiarity with security frameworks and standards such as ISO 27001, NIST, and SOC 2, and experience with ITGC frameworks * Familiarity with AI/ML risk considerations or AI risk frameworks (NIST AI RMF, OECD, ISO 42001) * Experience with using AI tools (e.g Claude Code, Claude Cowork, Open AI Codex, etc) to automate and scale manual processes and decision-making workflows At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.     Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.  Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $140,000—$245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Merchant Onboarding Manager We are looking for a Merchant Onboarding Manager to join our Merchant Operations department. You will work closely with Sales Management, Compliance, Underwriting, Account Management, and other teams to guide merchants through the early stages of onboarding onto the Adyen platform. In this role, you will own the onboarding lifecycle from commercial handover to operational readiness. You will design solutions that balance compliance requirements with commercial opportunities, working directly with Compliance to ensure complex deals are set up for long-term success. You will also streamline operational steps between commercial teams and onboarding, ensuring a consistent, high-quality experience for merchants. What you’ll do * Understand Adyen’s product offering and advise merchants or Commercial teams on how to best leverage it. * Partner with Sales Management and Compliance to shape onboarding solutions for complex deals. * Maintain knowledge of regulatory and scheme compliance requirements and apply them in onboarding decisions. * Consolidate operational touchpoints into a streamlined process to reduce friction for commercial teams. * Engage directly with merchants, ensuring a smooth and efficient rollout. * Drive decision-making and transparency through data analysis and insights. * Act as a consultative partner to Sales, Account Management, Compliance, and prospects, ensuring alignment between merchant needs and internal processes. * Interact with merchants as needed to ensure accurate setup and a seamless launch. * Educate internal teams on relevant regulatory and procedural updates. * Contribute to process improvements that support global scalability. About you * 5+ years experience in commercial, compliance, project management, or related fields. * Strong people skills and the ability to build relationships across teams and regions. * Comfortable owning complex processes end-to-end in a fast-paced environment. * Commercial acumen * Able to balance compliance requirements with commercial priorities. * Fluent in English; additional languages are a plus. * Prior Salesforce experience is preferred. The base salary for this role in San Francisco is: $90,000-$125,000. The compensation package also includes equity (RSUs).   Our Diversity, Equity and Inclusion commitments  Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.  Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!   What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.