Vice President (VP) - Mergers & Acquisitions (M&A)

Director of Administration, Boston Corporate Office - Boston,MA Summary: Oversight of documentation creation, maintenance, and tracking for property management documents used portfolio wide. Analyzes, evaluates, and reviews a variety of data to determine the appropriate course of action. Relies upon subject matter and organizational knowledge to recommend operational priorities and works collaboratively with other service center director(s) as needed. The Director of Administration will be directly responsible for workflow and delivery of management documents as requested by Development, Finance, and regional property management supervisors. Collaborate with Portfolio Policy Manager on updates or changes to template for Management Plan. Implementation of documents and communication (including training) to properties are important for this role in ensuring documents are understood and used appropriately at properties. Reports to: Vice President (VP) of Administration Direct Reports: Manages employee(s) within area of responsibility, including Documentation Coordinator. Manages performance, administers corrective actions, and makes decisions affecting hiring and employment, in collaboration with the VP of Administration. FLSA: Exempt, full time Location: Corporate Office – Boston, Hybrid Essential Functions of the Position (Any one position may not include all the duties listed, nor do the listed examples include all duties that may be found in positions of this class): * Primary responsibilities include establishing, creating, and maintaining consistent templates, including but not limited to letters, leases, tenant selections plans, applications, management plans, Affordable Fair Housing Marketing Plans (AFHMP), Management Agent Certifications, Management Entity Profiles, RD Identity of Interest Profiles, management questionnaires for acquisitions, and other state-specific plans, as needed, to ensure organizational consistency and compliance. * Develop, communicate, participate, and maintain a formal workflow request process to ensure consistency and accuracy when other departments are requesting documents. In this workflow, ensure fact-finding, preparation, approval, feedback loop, agency submission, agency review, and agency comment submission are included. * Develop formal process for reviewing and updating all documents on an annual and as needed basis to ensure accuracy and organizational consistency and plan for training and communication to property teams to ensure documents are understood and used appropriately at properties. * Establish storage mechanism that is easy for property staff to receive and review the documents for their properties. * Responsible to research and communicate programs and regulatory changes to effectuate the creation of documents that will facilitate property programs and/or services. Knowledge and prior experience working with compliance and regulatory requirements is essential. * Assist in the Administration Service Center initiative to create a comprehensive Property Operations User Guide and other key residential property policies, ensuring consistency of residential property management across the portfolio and especially as related to updating document templates for consistency and accuracy. * Resolve support tickets submitted through BeaconHelp (Customer Service Platform) timely and effectively, route to or collaborate with other service centers, team members, supervisors as required. * Participate in companywide projects through activities dictated by the Executive Leadership Team, Operational Steering Committee, and/or supervisor * Mentor, coach, and manage employee(s) by establishing performance and professional development objectives, monitoring performance and development, providing feedback, communicating expectations, and measure performance through one-on-one meetings, quarterly meetings, and ongoing supervision. * Enforces and adheres to company policies, rules, and regulations. * Works patiently, professionally, and cooperatively with staff, clients, outside contacts, and company team members. * Attend job-related continuing education seminars. * Leads by example and promotes positive collaboration, accountability, and the advancement of BRM’s Values and Behaviors, and Mission and Cornerstones. * Participate in BRM’s mission while advancing impact and belonging. * Overall administration processes and tasks as determined by supervisor to ensure backup and cross-training within the Administration Service Center. Perform other duties and responsibilities requiring the same skill, effort and responsibility as may be required. Qualifications: Education: Work performed requires the knowledge associated with the attainment of a Bachelor of Arts or Science with the ability to exercise the general knowledge of the field of study independently and critically. Experience: 8+ years of prior, relevant work experience required. Knowledge Area: Residential property management and housing compliance experience required. Supervisory Experience: 2+ years of prior supervisory experience. Certifications: CPM, RPM, or other Property Management certification preferred. Travel Requirements: Travels to regional offices and property sites as necessary and/or requested by supervisors. Compensation: $115,000 - $120,000 annual salary  Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

VISION:   The VP of Operations position will effectively steer the Commercial Construction Business Units towards success, ensuring that all Business Units remain competitive while enhancing profitable growth, driving unwavering support to our people and providing efficient and responsive solutions to the needs of all or clients through operational excellence.    OVERALL RESPONSIBILITY:   This person will cultivate a culture of collaboration and empowerment, ensuring that every team member feels valued and motivated to contribute their best.  By leveraging innovative practices and advanced technologies this position will strive for unparalleled operational efficiency. This position will be heavily focused on continuous improvement in all areas of the Operational side of our business.  participate in, support and drive the outcome of our strategic plan.  Moreover, the VP of Operations will instill the commitment to our people, operational excellence and sustainable profitable growth to drive every commercial project.   1. ORGANIZATIONAL STRUCTURE: 1. Reports to Executive Vice President of Commercial Operations 2. Coordinates and collaborates with Corporate Services Department Directors 2. OPERATIONAL RESPONSIBILITIES: 1. 1. 1. Run key business unit meetings and ensure metrics are set and met and processes followed such as project forecast meetings and audits. 2. Assist in developing strategic and tactical goals; drive goals to completion (create timelines, assign owners, monitor progress, anticipate and remove obstacles, contribute to the success, leverage strengths, address performance concerns, celebrate success) 3. Create, contribute to, and manage data and analytic processes 4. Contribute to creation of meaningful metrics and drive accountability, consequences, and celebrations 5. Understand and support total customer experience, resolve problem, drive continuous improvement. 6. Assist in problem resolution, driving consistency and ensuring adherence to company-wide procedures and processes 7. Remove obstacles and barriers that hinder operations 8. Act as a sounding board, mentor, teacher and confidant in decision-making and assist in the significant opportunity assessment and risk management decisions. 9. Ensure that the organization is focused on learning, improving and reinforcing what success looks like when complications exist 10. Be highly visible and approachable as demonstrated by resolving problems and contributing to success both for the business unit and the Company.   3. EXPERIENCE/SKILLS: 1. 1. 1. 1. Education: Bachelor’s degree in Construction Management, Civil Engineering, or related field. 2. Experience: 10-15 years in related role as an Operations Manager for a Commercial Construction Company with revenue of $1B+. 3. Leadership Skills: Customer Focused Strategic and Tactical Thinker:    Mental acuity to learn, anticipate, and solve problems quickly, understand business terms; retain and recall information that aids in decision-making and execution, question the status quo and analyze facts deeply. Strong communication:   broad vocabulary, understands their own emotions to empathize and connect with others; assertive with making decision and controlling situations.   Demonstrated presentation, written, and verbal communication skills Process-oriented:   Organized, flexible, demonstrated ability to comprehend and use numbers and symbols for business understanding and to develop and drive business procedures.   Mechanical interest in knowing how processes, technologies and methodologies work. People oriented:   assertiveness and mental toughness to withstand criticism while showing empathy and guiding people and team in the right direction. Organized:   Demonstrated, consistent excellence at planning and organizing.   Adapt well to change and motivated to drive profitable, organizational growth. Coach:   Encourage every employee and leaders to work at their maximum potential.   Able to motivate, flexible and inclusive, Technology:  Proficiency with hardware and software tools to empower data-driven decisions Construction:   Proven experience leading leaders and teams in the construction industry, related market knowledge, vocational relevance.     COMPANY BENEFITS: * Employer-paid medical (HDHP) + preventive care * Dental, vision, Rx & FSA options * Employer-paid life, AD&D, STD & LTD * Voluntary supplemental insurance options * Parental leave & EAP support * Tuition reimbursement * 401(k) with 100% employer match up to 10% + bi-annual bonuses * Generous paid time off (holidays, PTO, bereavement, volunteer) * Community sponsorships & involvement * Employee appreciation events & celebrations * Company-paid trainings & certifications   Equal Opportunity Employer/Veterans/Disability Wharton-Smith provides equal opportunity to qualified disabled veterans, Pre-JVA special disabled veterans and individuals with disabilities to online application systems by making reasonable accommodation to ensure equal access for submitting to job openings.  (i.e., wheelchair accessibility, website accessibility, etc).   Our recruiting process is centralized and is handled by our HR Department. If we are sent unsolicited resumes from recruiters, we will not pay any recruiting fees. Unsolicited resumes are any resumes sent to us by a recruiter who has not been pre-approved by HR, has not signed our contract, and has not been requested by our HR Department to search for a specific position.