Senior Manager, Customer Trust & Security Governance

WHO WE ARE The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it. WHO YOU ARE Metropolis is seeking a Governance, Risk, and Compliance (GRC) Analyst to join our expanding Security team. Reporting to the Senior Manager, GRC, you will mature information security policies, drive employee security awareness, and pioneer our AI governance framework. You will partner across Technology, Legal, Internal Audit, Procurement, and People Operations to safeguard customer trust and support operational excellence.  WHAT YOU'LL DO * Author, update, and enforce corporate security policies to guarantee cross-departmental compliance * Deploy and manage required information security training campaigns as the platform owner * Transform static policies into interactive modules with comprehension quizzes for mandatory sign-offs * Establish and enforce an internal AI governance framework with Data, Legal, and Tech teams * Conduct structured risk assessments on emerging tools and internal AI models to maintain behavioral guardrails * Report training metrics, policy exceptions, and risk postures directly to senior management * Review vendor security profiles and software pipelines to mitigate security risk WHAT WE'RE LOOKING FOR * 3+ years of experience in information security GRC, cybersecurity training, or technology compliance * Proven track record of managing required security awareness programs and driving cross-functional accountability * Experience with modern training orchestration platforms and understanding of AI and machine learning data security * Working knowledge of standard industry frameworks, specifically SOC 2 and PCI-DSS * Communication skills with the ability to explain complex regulatory needs to non-technical employees * Bachelor’s degree in Cybersecurity, Information Systems, or an equivalent technical discipline  WHILE NOT REQUIRED, THESE ARE A PLUS: * GRC certifications such as CISA or CRISC ---------------------------------------------------------------------------------------------------------------------------------- 4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $100,000.00 USD to $135,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing. This role can be based out of our Toronto office, or remotely in Canada.  RESPONSIBILITIES * In this role, you will be a key member of security product management responsible for Account Protection and safeguarding customer trust at MongoDB * Develop a robust vision for best-in-class security and identity threat management, from identification to remediation * Build a vision for best-in class security features that identify, mitigate, and proactively prevent unauthorized attempts to access data * Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision * Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals * Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry * Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads * Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals REQUIREMENTS * 5+ years of product management or equivalent experience in enterprise security or platforms * Experience working with security focused engineers in a diverse team * Domain expertise in threat detection, data security, or a related field * Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success. * Excellent written and verbal communication skills, including experience presenting to executive leadership * Proven ability to define and deliver successful product strategies and roadmaps * Demonstrated experience in defining technical product requirements into an actionable product roadmap * Understanding of various public cloud providers such as AWS, Azure, and GCP * Comfortable with stage presence and public speaking * B.Sc. in Computer Science, or equivalent experience NICE TO HAVE * Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.) * Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship * MBA, M.Sc.+ or equivalent in relevant domain ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!   MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.   MongoDB is an equal opportunities employer.   Req ID: 4263333204 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $130,000—$180,000 CAD AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward. MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada. MongoDB’s base salary range for this role in Canada is: $130,000—$180,000 CAD