Senior Backend Engineer (Ruby), AI Engineering: Duo Agent Platform Tools

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. INTERMEDIATE FULLSTACK ENGINEER - DATA PRODUCTS AN OVERVIEW OF THIS ROLE Data Products integrates GitLab and third-party software development lifecycle data, and builds the dashboards, APIs, and data products that turn it into reliable, interoperable intelligence for customers and internal teams. You'll work across the stack, contributing to frontend experiences, backend services, APIs, and AI-enabled workflows. This is a hands-on product engineering role. You'll develop features, learn how we build and operate large-scale data systems, and work closely with Senior and Staff Engineers to deliver secure, reliable, and performant solutions. We don't expect you to have all the answers, but we do expect you to ask questions, take ownership of your work, and make progress through ambiguity. WHAT YOU’LL DO * Develop well-scoped features, with support from Senior and Staff Engineers, for how GitLab and third-party data is ingested, modeled, and synced into the knowledge graph, meeting team goals for data freshness, sync reliability, and graph coverage. * Build parts of integrations with external systems for business context, including Jira, observability tools, Zendesk, and ServiceNow, increasing indexed business context while meeting team goals for data completeness and freshness in the graph. * Build features for the Software Engineering Intelligence dashboards, including DORA, value stream reporting, GitLab Duo, and software development lifecycle metrics rolled up across organizational structures, meeting team goals for reporting accuracy, performance, and coverage. * Contribute to design discussions and technical direction for your features, with guidance from Senior and Staff Engineers, helping deliver secure, reliable, and performant solutions on schedule. * Raise blockers and risks early, and work with Senior Engineers to unblock your work so milestones stay on track and delivery risk is reduced. * Participate in design review and code review, and apply feedback to improve code quality, maintainability, and delivery velocity. * Build a deep understanding of the system, including the data model and the platform the team builds on, so you can ship changes more independently and resolve issues faster. WHAT YOU’LL BRING * You find the owner, clarify the path, make the tradeoff, build the first version, and keep pushing until the work lands. * Deep production experience building and operating fullstack applications. * Hands-on fullstack proficiency with Go, Ruby, and Node. * Experience with data platforms such as ClickHouse or comparable OLAP systems, including data modeling and query optimization. * Hands-on experience building AI-powered product features. * Experience operating multi-tenant applications across software as a service and self-managed environments. * High velocity with sound judgment, strong written communication, and the ability to decompose complex initiatives into shippable milestones while creating alignment across stakeholders in an async-first environment. * Experience building third-party or API integrations. ABOUT THE TEAM Data Products works across three surfaces: * Dashboard and Reporting Framework Builds AI-native dashboard components so customers and internal teams can see engineering health and GitLab's impact across DORA, value stream reporting, AI impact, software development lifecycle trends, security, and quality, and launch their own custom dashboards on the same framework. * Internal Ingestion Ingests third-party data into GitLab and powers tools like the knowledge graph, building integrations so that signals from systems like Jira, Zendesk, ServiceNow, and observability tools become one queryable, near-real-time graph of the developer ecosystem. * External Ingestion Makes GitLab and knowledge graph data consumable outside the product through marketplace listings, data access APIs and software development kits, and co-branded partner products. We are a team in a highly ambiguous, high-impact space, and we need engineers who can create clarity while building, make practical tradeoffs, unblock cross-team work, and keep pushing until meaningful customer value lands. Remote-Global HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. SENIOR BACKEND ENGINEER - PLATFORM INSIGHTS AN OVERVIEW OF THIS ROLE As a Senior Backend Engineer in Platform Insights, you'll build and evolve the core backend systems that power GitLab's data platform. In this role, you'll focus primarily on Go-based development for the Data Insights Platform and Siphon, with an emphasis on core system design, production readiness, and deployment across GitLab environments. You'll own high-throughput, multi-component backend systems and help shape architecture, reliability, deployment, and operational maturity across GitLab's SaaS, Dedicated, and Self-Managed environments. WHAT YOU'LL DO * Design, build, and evolve backend services in Go for the Data Insights Platform and Siphon, with a focus on scalable ingestion, transport, replication, storage, querying, and deployment paths. * Own significant parts of the backend architecture for Data Insights Platform, Siphon, and the Query API, including the gRPC integration between the Query API and the GitLab Rails application, and shape technical direction for system boundaries, reliability, throughput, operability, and maintainability. * Contribute to systems built around replication, buffering, query-serving, and query-oriented storage patterns, including Siphon, NATS or similar messaging layers, ClickHouse-backed storage, and APIs consumed by GitLab product surfaces. * Drive production readiness and deployment of Data Insights Platform and Siphon across GitLab environments, with attention to rollout safety, environment-specific constraints, and long-term operational readiness. * Debug and improve complex distributed systems in production, including performance bottlenecks, scaling limits, failure recovery paths, and observability gaps. * Work closely with Infrastructure, Data, and peer Engineering teams on technical design, iteration planning, code review, and delivery to keep the platform reliable, secure, and usable by downstream consumers. * Work asynchronously with other team members in GitLab's all-remote environment and contribute to a culture of clear written communication, iteration, and ownership. * Use AI effectively in your daily workflow as a productivity multiplier for implementation, debugging, investigation, and documentation work. WHAT YOU'LL BRING * Strong backend engineering experience in Go, including building and operating production services. * Experience designing scalable, reliable systems for high-throughput or data-intensive workloads. * Experience building and evolving APIs and service integrations, including gRPC or similar patterns between backend services and application layers. * Experience working on data platforms, data systems, event pipelines, or other foundational infrastructure. * Experience with ClickHouse or similar query-focused data stores used for query-heavy workloads. * Working knowledge of Ruby on Rails, or a clear willingness and ability to ramp up quickly. * Experience with infrastructure concerns such as reliability, observability, performance, and deployment across production environments. * Experience working across team boundaries to deliver platform capabilities used by other product and engineering teams. ABOUT THE TEAM You'll join the Foundations team, where we build the core of GitLab's data platform and where you'll focus specifically on Data Insights Platform, Siphon, and the Query API. Our core platform provides the foundational infrastructure for key products and capabilities such as GitLab Orbit. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.