Digital Sales Representative - Activate (Twilio.org)

Who we are  At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio’s next Digital Sales Representative 2 (Activate). About the job This position is needed to play a key role in further growing the business. As our new Digital Sales Representative, you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts. Responsibilities In this role, you’ll: * BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction * WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs * EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform * DON'T SETTLE: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple * RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple projects/deals at the same time * DRAW THE OWL: Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way Qualifications  Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: * At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry * An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling * Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple * Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems * High adaptability, with comfort trying new things and building within a rapid-paced environment Location This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: * Based in Colorado, Hawaii, Minnesota or Vermont : $30.09/hr - $37.61/hr. * Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $31.77/hr - $39.71/hr. * Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $33.44/hr - $41.80/hr. * This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. * This role is eligible to earn commissions.  The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.  Application deadline information  Applications for this role are intended to be accepted until June 29th, 2026, but may change based on business needs.  Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com [https://www.geniussports.com/]  Our Advertising Solutions team turns the live signals of sport, goals, momentum shifts, win-probability swings, surprise factor into addressable, brand-safe moments that advertisers can target across CTV, social, web, audio, and DOOH. We sit at the intersection of premium sports inventory, real-time data, and programmatic media.  Within this team, our Channel Sales business is the high-velocity engine that activates and grows our 30+ distribution partners, including mid-market DSPs, SSPs, data and identity providers, retail media networks, and data teams at Agency Holding Companies.  THE ROLE: As an Inside Sales Representative, you’ll keep these channel partners active and selling every week by driving them to activate campaigns that connect what is happening in sports each week to the right audience package and the right client opportunity.  This is a high-cadence, high-consistency role built around one idea: the sports calendar is the sales calendar. Every Monday you’ll show up with something useful; a recap of the weekend in sport and a timely, specific recommendation and you drive the activation from there.  This is an ideal first or second job for someone who loves sport, communicates clearly, and wants to learn modern advertising sales in a structured, coachable environment with a clear path to grow.  WHAT YOU'LL DO: Run the weekly cadence  * Send a sharp weekly sports-moment email to all active partners every Monday; a 72-hour recap of the weekend in sport plus one timely package recommendation tied to a specific client.  * Review your pipeline every Monday, flag partners with no active deal, and set specific client-and-package targets to push that week.  Drive partner activations  * Call and email partners regularly, leading with the sports moment and landing on a specific, timely ask.  * Follow up on any deal with no movement in five or more days and escalate any partner inactive for ten or more days before Monday.  * Reinforce that partner deals are already built and live in their Genius Sports library, so activation is fast, clients can go live within 48 hours.  Master the product and the pitch  * Become fluent in our eight sport audiences and five mindset-and-moment packages and map each partner's client book to the right entry package and upsell path.  * Deliver the package pitch and objection response for any package on demand, always closing with a fast, 48-hour activation timeline.  * Spot upsell opportunities from live campaign performance and prospect at least one new client per Tier 1 partner each week.  Manage your pipeline  * Keep every partner, client, package, stage, next action, and go-live date current in Salesforce.  * Bring one win, one blocker, and one priority to the weekly team pipeline review.  * Treat CRM hygiene as a discipline, not a chore — track your own pipeline without being chased.    WHAT YOU’LL BRING: * Bachelor’s Degree in sales, marketing, business, communications or other relevant field.  * 0–2 years of experience from internships and/or a first sales/BDR/customer-facing role.  Recent graduates with the right drive are welcome.  * Clear, confident, concise written and verbal communication; you can write a tight, compelling email and hold a professional phone conversation.  * Comfort with a repeatable weekly rhythm and strong follow-through — you do the small things consistently, not brilliantly once.  * Genuine interest in sport and the ability to turn what is happening this week into a reason for someone to act.  * Organized and detail-oriented, comfortable keeping a CRM current and managing your own pipeline.  * Passion for sales, interest in making money, and driven personality.  * Coachable — you take feedback well, act on it quickly, and want to build a career in sales.    IT WILL BE A BONUS IF YOU KNOW: * Have had exposure to Salesforce or another CRM.  * Are familiar with digital advertising, programmatic, or media buying.    The annualized base salary for this role ranges from $60,000 to $80,000 USD and includes eligibility for additional variable compensation. This role will also be eligible to take part in Genius Sports Group's benefits plan. We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.  As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. [https://www.geniussports.com/reward/]  One team, being brave, driving change   We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius [https://www.geniussports.com/culture/] Let us know when you apply if you need any assistance during the recruiting process due to a disability.