Technical Program Manager, Identity and Access Management Programs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re looking for an expert Technical Program Manager (TPM) to support our Security Operations team. In this role, you’ll partner with our Business and Technology teams to lead cross-functional programs that are critical to how we manage risk and secure our organization. You’ll ensure alignment across teams, deliver on commitments, develop solutions, and clear roadblocks so we can move forward together. Beyond execution, you’ll roll up your sleeves to shape how teams work together—championing security practices, strengthening operations, and solving tough problems with scalable, repeatable practices. This is a full time role that can be held from one of our US hubs or remotely in the United States. WHAT YOU’LL DO AT FIGMA: * Own end-to-end program execution for security, compliance, and infrastructure initiatives—managing dependencies, milestones, risks, and reporting at a portfolio level * Lead highly cross-functional programs, using strong project management skills to deliver complex initiatives in a collaborative and transparent way * Drive project alignment by handling dependencies, guiding technical discussions, facilitating decision making, and ensuring the right conversations happen at the right time * Influence outcomes by building trusted, strong partnerships across the organization * Champion effective ways of working—finding the right balance of tools, structure & practices while continuously improving how we collaborate and deliver on our commitments WE'D LOVE TO HEAR FROM YOU IF YOU HAVE: * 5+ years of program or project management experience in a cloud or SaaS environment supporting enterprise technology or security teams * Strong understanding of information security principles and controls, including data protection, access management, and application security * Ability to dive into technical details and apply that knowledge to drive alignment and solve complex challenges * Experience communicating complex security risks and tradeoffs to both technical and non-technical audiences * Proficiency with project management and collaboration tools (e.g., Asana, Google Workspace, Slack, Zoom, Notion, Figma) and the judgment to apply them effectively based on team needs WHILE NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE: * PMP & Scrum Certifications * Prior experience with identity and access management systems and practices, vendor security and technology governance processes, risk assessments, security investigations, detection and response operations, and incident response * Familiarity with security frameworks and standards such as ISO 27001, NIST, and SOC 2, and experience with ITGC frameworks * Familiarity with AI/ML risk considerations or AI risk frameworks (NIST AI RMF, OECD, ISO 42001) * Experience with using AI tools (e.g Claude Code, Claude Cowork, Open AI Codex, etc) to automate and scale manual processes and decision-making workflows At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.     Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.  Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement.  Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future. Annual Base Salary Range: $140,000—$245,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.  Examples of accommodations include but are not limited to:  * Holding interviews in an accessible location * Enabling closed captioning on video conferencing * Ensuring all written communication be compatible with screen readers * Changing the mode or format of interviews  To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.  At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. AVAILABLE LOCATIONS * Austin, US ABOUT THE ROLE Security at Cloudflare is a diverse, focused team committed to helping secure both Cloudflare and our customers. The Security Technical Program Management team sits at the cross-section of engineering, security, and business. We define, align, and drive the strategic security programs that reduce risk and advance innovation across Cloudflare, while partnering to build the best solutions for our customers. RESPONSIBILITIES We need to solve big security challenges at scale. As a Technical Program Manager focused on Enterprise Identity and Access Management (EIAM), you will help discover, define, and drive the execution of workforce access programs that ensure the right people have the right access to the right resources at the right time. You will work with the Security team and all of our stakeholders to: * Partner with the Enterprise Identity and Access Management team as their dedicated Technical Program Manager, driving programs across workforce IAM, and identity governance and administration (IGA) * Drive adoption and maturity of access management tooling to advance least-privilege, just-in-time access, and self-service request and approval workflows at scale * Lead the program to restrict access to the IL4 environment — partnering with Security, Legal/Compliance, and infrastructure teams to define eligibility, remediate abnormal access, and stand up sustainable controls and evidence to keep compliant * Connect with stakeholders through expert communication and diplomacy to maintain alignment and encourage collaboration * Build automations and AI agents to handle routine program administration at scale * Utilize AI platforms to consolidate diverse project streams into unified roadmaps, generating initial metrics, status updates, and executive reporting dashboards * Support the long term program roadmap planning, manage project updates aligned with the roadmap and report on project level OKRs * Navigate high-ambiguity environments and shifting priorities by pairing sound judgment with AI insights to implement proactive risk-mitigation frameworks * Identify stakeholders and drive alignment, including dependency identification and tracking * Manage change to scope, timeline, key results/outcomes and budget * Maintain a project management framework using milestones, communication plans, decision logs, issues, risks, etc. * Balance the focus on long term vision and roadmap versus addressing high risk tactical security issues DESIRABLE SKILLS, KNOWLEDGE, AND EXPERIENCE * 8+ years of experience in technical program management and a desire for continuous improvement * Experience in cybersecurity or security program management in a technical, fast-moving environment * Working knowledge of IAM concepts — SSO, MFA, identity lifecycle, role-based access control, least privilege, and identity governance and administration (IGA), including access reviews and certifications * BS in Computer Science, Information Technology, Information Security or related field or equivalent experience * Proven track record of creating realistic project plans, managing dependencies, and overseeing execution to meet commitments with predictability * Proven track record of effective communication at various levels including executive level * Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms (e.g., Gemini Gems, OpenCode, etc) to automate routine program administration, with rigorous human-in-the-loop review of AI output * Comfortable managing tight deadlines, changing priorities, and ambiguity * Proven ability to forge and sustain effective partnerships internally and externally * Strong competency with Confluence and Jira and various development methodologies * Embraces technology including automation and AI augmentation * Experience working with multiple time zones and cross-functional teams COMPENSATION EQUITY This role is eligible to participate in Cloudflare’s equity plan. BENEFITS Cloudflare offers a complete package of benefits and programs to support you and your family, including medical, dental, and vision insurance, a 401(k) plan with company match, flexible paid time off, and fertility & family-forming benefits. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.